Housecall Pro

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Home Services Business Management Software

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SoftwareWorld Editorial Review

Why SoftwareWorld Chooses Housecall Pro

"Field service businesses, especially those running home service operations, tend to find Housecall Pro a practical fit for managing daily job workflows. Scheduling, dispatching, invoicing, and payment collection can all be handled without juggling multiple tools. It works well for small teams where the owner is also out in the field. That said, larger companies with more complex operational needs or multiple departments may find the platform feels a bit limiting as the business grows."
Decision Snapshot

Housecall Pro Evaluation Snapshot

Review the most important product facts, official access information, and SoftwareWorld’s page-level trust standards in one place.

User Rating4.6 / 5
Starting Price$59 / month
Free TrialAvailable
Free VersionNot available
APINot available
DeploymentCloud Hosted
HeadquartersUnited States
✎
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Product Overview

Housecall Pro Overview

Product description, media, company details, support, training, deployment, customer size, languages, and industries.

About Housecall Pro

HouseCall Pro is an innovative, all-in-one software solution tailored for home service businesses. It streamlines operations with features like job scheduling, dispatching, and GPS tracking, ensuring efficient management of fieldwork. The software shines with its user-friendly mobile app, allowing technicians to manage jobs on the go. A key feature is its customer communication tools, enabling automated texts and emails for appointment reminders, thus enhancing customer engagement. HouseCall Pro also offers seamless invoicing and payment processing, simplifying financial transactions. With real-time updates and reporting, businesses can monitor performance closely. Its integration with popular accounting software ensures a smooth back-office workflow. Designed for various home service industries, it provides a customizable platform to cater to specific business needs.
Company Housecall Pro
Founded 2013
Headquarters United States
Employees 1000+

Support

Email Phone Chat Knowledge Base

Training

Live Online Webinar Documentation Videos

Licensing & Deployment

Proprietary Cloud Hosted Web-Based iPhone Android Mac

Typical Customers

Self-Employed Small-Business Midsize-Business
Languages Supported 1 language available
English
Industries Served 4 industries available
Consumer Services Facilities & Services Logistics & Supply Chain Transportation/Trucking/Railroad

Why Choose Housecall Pro

Problem it Solves

  • Problem it Solves Streamlining Scheduling And Payment Processes For Home Service Businesses

Target Users

  • Target Users Small Business Owners
  • Target Users Field Service Technicians
  • Target Users Office Managers
  • Target Users Dispatch Coordinators
  • Target Users Customer Service Representatives

Core Use Case

  • Core Use Case Schedule Appointments
  • Core Use Case Manage Customer Information
  • Core Use Case Process Payments
  • Core Use Case Dispatch Technicians
  • Core Use Case Generate Invoices

USP

  • USP Streamline Your Home Service Business With Effortless Efficiency

Pros

  • Pros Scheduling and dispatching jobs takes minutes, not hours
  • Pros GPS tracking keeps field teams visible and accountable all day
  • Pros Customers get automatic reminders, reducing no-shows noticeably
  • Pros Built-in payment processing means invoices get paid faster on-site
  • Pros The mobile app works well even in low-connectivity field conditions
  • Pros Estimates convert to jobs without re-entering any data manually
  • Pros Reporting gives owners a clear picture of revenue and performance
  • Pros Home service businesses find the onboarding process genuinely manageable

Cons

  • Cons Scheduling features work better for simple jobs than complex multi-crew workflows
  • Cons Reporting depth falls short for data-driven business owners wanting deeper insights
  • Cons Pricing climbs noticeably as your team size and feature needs grow
  • Cons Mobile experience occasionally feels rushed compared to the polished desktop version
Editorial Buyer Guidance

Who Is Housecall Pro Best For?

Review the buyer problem, target users, practical use cases, and product differentiator identified by the SoftwareWorld review team.

Problem It Solves

Streamlining Scheduling And Payment Processes For Home Service Businesses

Target Users

  • Small Business Owners
  • Field Service Technicians
  • Office Managers
  • Dispatch Coordinators
  • Customer Service Representatives

Core Use Cases

  • Schedule Appointments
  • Manage Customer Information
  • Process Payments
  • Dispatch Technicians
  • Generate Invoices

Unique Selling Point

Streamline Your Home Service Business With Effortless Efficiency

Strengths and Limitations

Housecall Pro Pros & Cons

Consider the practical advantages and limitations identified through SoftwareWorld's product assessment.

+

Pros

  • Scheduling and dispatching jobs takes minutes, not hours
  • GPS tracking keeps field teams visible and accountable all day
  • Customers get automatic reminders, reducing no-shows noticeably
  • Built-in payment processing means invoices get paid faster on-site
  • The mobile app works well even in low-connectivity field conditions
  • Estimates convert to jobs without re-entering any data manually
  • Reporting gives owners a clear picture of revenue and performance
  • Home service businesses find the onboarding process genuinely manageable
!

Cons

  • Scheduling features work better for simple jobs than complex multi-crew workflows
  • Reporting depth falls short for data-driven business owners wanting deeper insights
  • Pricing climbs noticeably as your team size and feature needs grow
  • Mobile experience occasionally feels rushed compared to the polished desktop version
Category-Based Capabilities

Housecall Pro Features

Each category combines the selected software category, its category-specific description, and the features assigned to that category.

Appointment Scheduling Software 20 selected features Open category ↗ ⌄
Automated Scheduling Appointment Management Customer Database Credit Card Processing Client Portal Electronic Payments Billing & Invoicing Recurring Appointments Client Management Online Payments Calendar Management Multi-Location SMS Messaging Group Scheduling Online Booking Website Integration Availability Management Mobile Access Booking Management Email Management
Field Service Management Software 24 selected features Open category ↗ ⌄
Routing Online Time Clock Dispatch Management Service History Customizable Forms Contract/License Management Alerts/Notifications Payment Collection Real Time Data Electronic Signature Work Order Management Quotes/Estimates Scheduling Billing & Invoicing Inventory Management Activity Tracking CRM Accounting Integration Maintenance Scheduling File Storage Contact Database Mobile Access GPS Calendar Management
Billing and Invoicing Software 18 selected features Open category ↗ ⌄
Mobile Payments Billing Portal Project Billing Tax Calculation Multi-Currency Reporting & Statistics Contact Database Third-Party Integrations Credit Card Processing Customizable Invoices Time & Expense Tracking Invoice Processing Reminders Payment Processing Document Management Hourly Billing Contingency Billing Quotes/Estimates
Carpet Cleaning Software 14 selected features Open category ↗ ⌄
Scheduling Dispatch Management Mobile Access Online Booking Reporting & Statistics Email Management Work Order Management Billing & Invoicing Electronic Payments Quotes/Estimates Customer Management Reminders GPS For Carpet Cleaners
Construction Scheduling Software 13 selected features Open category ↗ ⌄
Rescheduling Project Scheduling Task Scheduling Subcontractor Management Bid Management Job Scheduling Change Order Management Gantt/Timeline View Activity Dashboard Staff Calendar Calendar Management Timesheet Management Task Management
Electrical Contractor Software 14 selected features Open category ↗ ⌄
Billing & Invoicing Scheduling GPS Contract/License Management Customer Management Job Scheduling Calendar Management Mobile Access Quotes/Estimates Alerts/Notifications Invoice Management Time Tracking Work Order Management For Commercial and/or Industrial Electrical Contractors
Garage Door Software 13 selected features Open category ↗ ⌄
Contract/License Management Electronic Signature Quotes/Estimates Scheduling Billing & Invoicing Customer Management Equipment Tracking QuickBooks Integration Warranty Tracking Job Costing Dispatch Management Inventory Management Technician Management
Handyman Software 18 selected features Open category ↗ ⌄
Electronic Payments Reporting & Statistics Real-Time Data Customer Database Job Scheduling Timesheet Management Dispatch Management Invoice Management Alerts/Notifications Billing & Invoicing Calendar Management Job Tracking Calendar Sync Payment Processing Quotes/Estimates Mobile Access QuickBooks Integration GPS
HVAC Software 16 selected features Open category ↗ ⌄
Service History Calendar Management Job Management Billing & Invoicing Electronic Payments Inventory Management Task Scheduling Customer History Technician Management Quotes/Estimates Inventory Control Location Tracking Customer Database Routing Real-Time Updates Maintenance Scheduling
HVAC Estimating Software 17 selected features Open category ↗ ⌄
Billing & Invoicing Scheduling Quotes/Estimates Cost Estimating Labor Rates Cost Database Calendar Management Job Costing Takeoff Work Order Management Electronic Signature Data Import/Export Accounting Integration Commercial/Industrial Bid Management CAD Tools Visual Assemblies
Janitorial Software 11 selected features Open category ↗ ⌄
Billing & Invoicing Quality Control Management Surveys & Feedback Time Tracking Employee Scheduling Mobile Access Payroll Management Work Order Management Inventory Management Bid Management Client Management
Lawn Care Software 14 selected features Open category ↗ ⌄
Employee Management Scheduling Time Tracking Equipment Management Dispatch Management Mobile Access Service History Contract/License Management Routing Billing & Invoicing Work Order Management Quotes/Estimates Calendar Management Customer Management
Locksmith Software 9 selected features Open category ↗ ⌄
Inventory Management Dispatch Management Scheduling CRM Mobile Access Billing & Invoicing Work Order Management Payment Processing GPS
Maid Service Software 18 selected features Open category ↗ ⌄
Reporting & Statistics Recurring Appointments Billing & Invoicing SMS Messaging Automated Scheduling GPS Electronic Payments Mobile Access Quotes/Estimates Dispatch Management Service History Calendar Management Time Tracking Routing Work Order Management Reminders Online Booking Multi-Location
Moving Software 14 selected features Open category ↗ ⌄
Communication Management Claims Management GPS International Moves Lead Management Employee Management Fleet Management LTL/Shared Truckload Storage Management Military/GSA Moves Calendar Management Local Moves Billing & Invoicing Customer Database
Pest Control Software 13 selected features Open category ↗ ⌄
Fleet Management Quotes/Estimates Pest Activity Tracking Routing Electronic Signature Technician Management Billing & Invoicing Customer Database Calendar Management Dispatch Management Job Scheduling Pesticide Usage Tracking Customer History
Plumbing Software 13 selected features Open category ↗ ⌄
Routing Dispatch Management Mobile App Service History Maintenance Scheduling Real-Time Data Customer Database Billing & Invoicing Payment Processing Electronic Signature Technician Management Quotes/Estimates Equipment Tracking
Plumbing Estimating Software 12 selected features Open category ↗ ⌄
Cost Database Quotes/Estimates Cost Estimating Contract/License Management Commercial/Industrial For General Contractors Takeoff Invoice Management Document Storage Bid Management Template Management Visual Assemblies
Pool Service Software 4 selected features Open category ↗ ⌄
Work Order Management Billing & Invoicing Maintenance Scheduling Quotes/Estimates
Recurring Billing Software 18 selected features Open category ↗ ⌄
Multiple Payment Options Dunning Management Revenue Recognition Payment Processing Multi-Period Recurring Billing Reporting & Statistics Invoice Processing Contact Database Deferred Billing Third-Party Integrations Bank Reconciliation Refund Management Multi-Currency Subscription Management PCI Compliance Self Service Portal Billing & Invoicing Tax Calculation
Scheduling Software 21 selected features Open category ↗ ⌄
Real-time Scheduling Online Booking Reporting & Statistics Availability Management Group Scheduling Automated Scheduling Multi-Location Self Service Portal Calendar Management Customer Database Timesheet Management Access Controls/Permissions Room Booking Appointment Scheduling Calendar Sync Alerts/Notifications Third-Party Integrations Mobile Access Reminders Booking Management Task Scheduling
Service Dispatch Software 17 selected features Open category ↗ ⌄
Customer Database Real-Time Updates Job Management Work Order Management Billing & Invoicing Self Service Portal GPS Routing Real-Time Data Quotes/Estimates Mobile Access Accounting Integration Calendar Management Technician Management Inventory Control Contract/License Management Service History
Towing Software 20 selected features Open category ↗ ⌄
Lot Management Fleet Management Third-Party Integrations Routing Real-Time Data Dispatch Management Job Management Alerts/Notifications Electronic Signature Fuel Management Assignment Management Billing & Invoicing Employee Management Customer Database Client Management Accounting Integration Commission Management Reporting & Statistics GPS Chat/Messaging
Work Order Software 17 selected features Open category ↗ ⌄
Contract/License Management Electronic Signature Job Tracking Quotes/Estimates Recurring Appointments Document Management Calendar Management Billing & Invoicing Reporting & Statistics Mobile Access Maintenance Scheduling Third-Party Integrations Dispatch Management Preventive Maintenance Alerts/Notifications Inventory Management Technician Management
Connected Applications

Housecall Pro Integrations

Integration information is displayed only when approved integration products are available on the profile.

Pricing Information

Housecall Pro Pricing

Pricing type, currency, trial availability, payment frequency, destination links, and package-level starting prices.

Pricing Type Flat Rate
Preferred Currency USD ($)
Free Trial Available
Free Version Not available
Payment Frequency Annual Subscription, Quote Based
Basic
$59 Per Month
Essential
$149 Per Month
max
$299 Per Month

Prices shown are profile information and may not include taxes, regional differences, introductory terms, usage limits, or add-ons. Confirm current plans on the vendor website.

Verified User Feedback

Housecall Pro Reviews

Approved reviews submitted through verified Google or LinkedIn reviewer accounts.

Write a Housecall Pro Review ↗
4.6
Based on 19 approved reviews
5 stars 70%
4 stars 21%
3 stars 9%
2 stars 0%
1 star 0%
Matt L
Matt L General Manager

Feel like this software was designed just for us.

Overall our experience with this product has been extremely positive. It integrates smoothly with QuickBooks, and the team has been very responsive and easy to work with whenever we have suggested improvements.

Reviewed on October, 2025
Sheri P.
Sheri P. Owner

I genuinely love everything about it!

HouseCall Pro is extremely beneficial for my business and the customer service is truly exceptional. The ease of use, along with the variety of options and the constant introduction of new items makes my experience enjoyable.

Reviewed on March, 2025
Sheri C
Sheri C Business Owner

Helpful for our business

Extremely helpful to our business with incredible customer service.

Reviewed on March, 2025
shauna G.
shauna G. packager

Mixed experience with HousCall Pro

Overall, I’m quite satisfied with the service, but I do hope they keep addressing bugs as they arise. I really appreciate how easy it is to reach a customer service representative when I need assistance.

Reviewed on January, 2025
Pat N
Pat N Business Owner

Housecall Pro works like a pro!

Housecall Pro is an excellent tool for the blue-collar service industry. I really like how easy it is to take payments directly through the app. After a short learning period, everything feels very user-friendly, and it does a great job of keeping all client information well organized.

Reviewed on January, 2025
Rolies T
Rolies T Manager

Decent Software

Decent software overall, but it feels a bit overpriced for the features it provides.

Reviewed on November, 2024
Dave W
Dave W Manager

Housecall Pro

The appointment reminders and automated client messages helped us maintain clear, consistent communication throughout each job. I really liked that when a technician was on the way to the next job, they could simply tap a button to notify the client, and the system would automatically send a text with the updated arrival time.

Reviewed on October, 2024
Carlos A
Carlos A Manager

We have good overall experience with the product

Our experience of using Housecall Pro is good overall.

Reviewed on July, 2024
Saroj D
Saroj D Healthcare Worker

Houscall Pro Review

Housecall Pro integrates smoothly with our QuickBooks platform which allows us to easily communicate with customers about payments, invoices, and scheduling without any issues.

Reviewed on May, 2024
Jamie V
Jamie V Business Owner

Great Option For Small Business Owner

Overall, I think Housecall Pro is a great option for small business owners. I am always looking for ways to reduce the workload of managing customers so that I can spend more time focusing on growing the business, and this tool really helps with that.

Reviewed on November, 2023
Jerianna B.
Jerianna B. CEO

Scheduling and invoicing have become effortless for me!

HCP's customer service is exceptional, making me feel truly supported. I appreciate the software's notifications to customers, which help keep them informed and confident in our services

Reviewed on March, 2023
Karl W.
Karl W. owner

Easy and Convenient

HouseCall Pro is convenience and easy to use software. It makes my tasks much simpler.

Reviewed on February, 2023
Jaroth M.
Jaroth M. Student

Decent software but could be improved

I have decent experience with HouseCall Pro but I believe it could be improved with a few adjustments. I appreciate the ability to program and modify it, as well as the useful functions and tools it offers for effective work. However, I find the graphic interface lacking, and at times, I have to dig deep to understand how certain features operate.

Reviewed on April, 2022
Mike L.
Mike L. Owner

Simple setup with real return on investment

Housecall Pro is simple and user-friendly, and I started getting reviews right away. And I believe the calls I’m receiving from reviews indicate that the software pays for itself.

Reviewed on February, 2022
Thomas M.
Thomas M. Owner/President

My HouseCall Pro Experience

My experience has been quite positive, especially with the Instapay feature, which I find incredibly useful.

Reviewed on December, 2021
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Frequently Asked Questions

Housecall Pro FAQs

Answers generated from approved profile information, selected options, packages, integrations, support, training, deployment, and devices.

HouseCall Pro is an innovative, all-in-one software solution tailored for home service businesses. It streamlines operations with features like job scheduling, dispatching, and GPS tracking, ensuring efficient management of fieldwork. The software shines with its user-friendly mobile app, allowing technicians to manage jobs on the go. A key feature is its customer communication tools, enabling automated texts and emails for appointment reminders, thus enhancing customer engagement. HouseCall Pro also offers seamless invoicing and payment processing, simplifying financial transactions. With real-time updates and reporting, businesses can monitor performance closely. Its integration with popular accounting software ensures a smooth back-office workflow. Designed for various home service industries, it provides a customizable platform to cater to specific business needs.

  • No, Housecall Pro does not offer a free version.

  • Yes, Housecall Pro offers a free trial.

  • Yes, Credit Card details are required for the Housecall Pro trial.

  • Housecall Pro offers the following pricing plans & packages:

    Basic

    $59 Per Month

    Essential

    $149 Per Month

    max

    $299 Per Month

  • Housecall Pro supports the following payment frequencies:

    • Annual Subscription , Quote Based

  • No, Housecall Pro does not offer an API.

  • Housecall Pro can be integrated with the following applications:

    • QuickBooks Online , Mailchimp , Google Workspace , Zoom Meetings , Microsoft Outlook , Zapier

  • Housecall Pro offers support with the following options:
    • Email , Phone , Chat , Knowledge Base

  • Housecall Pro offers training with the following options:
    • Live Online , Webinar , Documentation , Videos

  • Housecall Pro supports the following languages:
    • English

  • Following are the typical users of the Housecall Pro:
    • Self-Employed , Small-Business , Midsize-Business

  • Housecall Pro supports the following deployment:
    • Cloud Hosted

  • Housecall Pro supports the following devices and operating systems:
    • Web-Based , iPhone , Android , Mac
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