BuildOps

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All-in-one cloud-based field service management software built for the modern commercial contractor.

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SoftwareWorld Editorial Review

Why SoftwareWorld Chooses BuildOps

"Commercial contractors and field service businesses often turn to BuildOps when managing work orders, dispatching, and job tracking becomes too scattered across different tools. It helps operations teams stay connected with field crews without constant back-and-forth communication. Scheduling and job management workflows tend to be where it adds the most day-to-day value. That said, smaller contractors or solo operators may find the platform more than they need for their current workload."
Decision Snapshot

BuildOps Evaluation Snapshot

Review the most important product facts, official access information, and SoftwareWorld’s page-level trust standards in one place.

User Rating4.9 / 5
Starting PriceContact Vendor
Free Trial7 Days
Free VersionNot available
APIAvailable
DeploymentCloud Hosted
HeadquartersUnited States
✎
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Product Overview

BuildOps Overview

Product description, media, company details, support, training, deployment, customer size, languages, and industries.

About BuildOps

BuildOps is a specialized CRM software designed for streamlining operations in the construction and maintenance industry. This user-friendly platform offers a range of features to enhance project management and operational efficiency. BuildOps enables easy job scheduling, allowing businesses to manage their workforce and tasks effectively. The software facilitates real-time communication and collaboration among team members, reducing delays and improving overall productivity. With its integrated invoicing and billing system, BuildOps simplifies financial processes, providing accurate and transparent financial tracking. The software also offers comprehensive reporting tools, allowing businesses to analyze data and make informed decisions. Tailored to the unique needs of the construction and maintenance sector, BuildOps stands out as a versatile and intuitive solution for optimizing operations and driving success in the industry.
Company BuildOps
Founded 2018
Headquarters United States
Employees 101-500

Support

24x7 Support Email Phone Chat Knowledge Base

Training

In-person Live Online Webinar Documentation Videos

Licensing & Deployment

Proprietary Cloud Hosted Web-Based iPhone Android Mac

Typical Customers

Small-Business Midsize-Business Large-Enterprise-Business
Languages Supported 1 language available
English
Industries Served 5 industries available
Construction Facilities & Services Logistics & Supply Chain Oil & Energy Transportation/Trucking/Railroad

Why Choose BuildOps

Problem it Solves

  • Problem it Solves Streamlining Construction Project Management And Communication For Efficiency And Collaboration

Target Users

  • Target Users Facility Managers
  • Target Users Operations Directors
  • Target Users Maintenance Technicians
  • Target Users Property Managers
  • Target Users Construction Project Managers

Core Use Case

  • Core Use Case Streamline Field Operations
  • Core Use Case Enhance Team Communication
  • Core Use Case Optimize Resource Allocation
  • Core Use Case Improve Project Management
  • Core Use Case Automate Workflow Processes

USP

  • USP Streamline Operations,boost Efficiency,maximize Profitability

Pros

  • Pros Field service management built specifically for commercial contractors — it shows
  • Pros Scheduling and dispatching updates in real time across the whole crew
  • Pros Technicians get job details, history, and notes right on mobile
  • Pros Quote-to-invoice workflow cuts down the usual back-and-forth considerably
  • Pros Customer equipment tracking helps techs arrive actually prepared
  • Pros Reporting gives ops managers visibility without digging through spreadsheets manually
  • Pros Built for trades like HVAC, electrical, and plumbing — not generic
  • Pros Integrates with QuickBooks, reducing double-entry headaches for accounting teams

Cons

  • Cons Mobile-first focus can feel limiting for office-heavy workflows
  • Cons Pricing climbs noticeably as team size and features expand
  • Cons Reporting customization falls short for data-driven operations managers
  • Cons New users face a noticeable adjustment period navigating the platform
Editorial Buyer Guidance

Who Is BuildOps Best For?

Review the buyer problem, target users, practical use cases, and product differentiator identified by the SoftwareWorld review team.

Problem It Solves

Streamlining Construction Project Management And Communication For Efficiency And Collaboration

Target Users

  • Facility Managers
  • Operations Directors
  • Maintenance Technicians
  • Property Managers
  • Construction Project Managers

Core Use Cases

  • Streamline Field Operations
  • Enhance Team Communication
  • Optimize Resource Allocation
  • Improve Project Management
  • Automate Workflow Processes

Unique Selling Point

  • Streamline Operations
  • Boost Efficiency
  • Maximize Profitability
Strengths and Limitations

BuildOps Pros & Cons

Consider the practical advantages and limitations identified through SoftwareWorld's product assessment.

+

Pros

  • Field service management built specifically for commercial contractors — it shows
  • Scheduling and dispatching updates in real time across the whole crew
  • Technicians get job details, history, and notes right on mobile
  • Quote-to-invoice workflow cuts down the usual back-and-forth considerably
  • Customer equipment tracking helps techs arrive actually prepared
  • Reporting gives ops managers visibility without digging through spreadsheets manually
  • Built for trades like HVAC, electrical, and plumbing — not generic
  • Integrates with QuickBooks, reducing double-entry headaches for accounting teams
!

Cons

  • Mobile-first focus can feel limiting for office-heavy workflows
  • Pricing climbs noticeably as team size and features expand
  • Reporting customization falls short for data-driven operations managers
  • New users face a noticeable adjustment period navigating the platform
Category-Based Capabilities

BuildOps Features

Each category combines the selected software category, its category-specific description, and the features assigned to that category.

Construction CRM Software 24 selected features Open category ↗ ⌄
Project Management Data Import/Export Scheduling Quotes/Estimates Activity Tracking Document Management Job Costing Buyer Management Warranty Tracking Calendar Management Collaboration Tools Client Tracking Contract/License Management Task Management Change Order Management Communication Management Contact Management Project Tracking Subcontractor Management Sales Pipeline Management Email Marketing Bid Management Lead Management Procurement Management
Field Service Management Software 24 selected features Open category ↗ ⌄
Routing Online Time Clock Dispatch Management Service History Customizable Forms Contract/License Management Alerts/Notifications Payment Collection Real Time Data Electronic Signature Work Order Management Quotes/Estimates Scheduling Billing & Invoicing Inventory Management Activity Tracking CRM Accounting Integration Maintenance Scheduling File Storage Contact Database Mobile Access GPS Calendar Management
Construction Scheduling Software 14 selected features Open category ↗ ⌄
Rescheduling Project Scheduling Task Scheduling Subcontractor Management Bid Management Job Scheduling Change Order Management Gantt/Timeline View Activity Dashboard Staff Calendar Calendar Management Timesheet Management Task Management Artificial Intelligence
Contract Management Software 18 selected features Open category ↗ ⌄
Version Control Completion Tracking Team Collaboration Audit Trail Contact Management Compliance Tracking Electronic Signature Workflow Management Digital Signature Data Extraction Customizable Branding Pre-built Templates Approval Process Control Full Text Search Document Storage Reminders CRM Artificial Intelligence
Electrical Contractor Software 14 selected features Open category ↗ ⌄
Billing & Invoicing Scheduling GPS Contract/License Management Customer Management Job Scheduling Calendar Management Mobile Access Quotes/Estimates Alerts/Notifications Invoice Management Time Tracking Work Order Management For Commercial and/or Industrial Electrical Contractors
Fire Department Software 29 selected features Open category ↗ ⌄
Incident Response Checklists Equipment Tracking Scheduling Pictometry Imagery In-Vehicle Navigation Facility Management Compliance Management Employee Management Inspection Management Access Controls/Permissions Reporting & Statistics Status Tracking User Management Geographic Maps Records Management Training Management Communication Management Customizable Forms Activity Tracking Attendance Management Alerts/Notifications Maintenance Scheduling Event Calendar Search/Filter Inventory Management Multi-Location Document Management Incident Management Artificial Intelligence
Garage Door Software 13 selected features Open category ↗ ⌄
Contract/License Management Electronic Signature Quotes/Estimates Scheduling Billing & Invoicing Customer Management Equipment Tracking QuickBooks Integration Warranty Tracking Job Costing Dispatch Management Inventory Management Technician Management
HVAC Software 16 selected features Open category ↗ ⌄
Service History Calendar Management Job Management Billing & Invoicing Electronic Payments Inventory Management Task Scheduling Customer History Technician Management Quotes/Estimates Inventory Control Location Tracking Customer Database Routing Real-Time Updates Maintenance Scheduling
HVAC Estimating Software 17 selected features Open category ↗ ⌄
Billing & Invoicing Scheduling Quotes/Estimates Cost Estimating Labor Rates Cost Database Calendar Management Job Costing Takeoff Work Order Management Electronic Signature Data Import/Export Accounting Integration Commercial/Industrial Bid Management CAD Tools Visual Assemblies
Maintenance Management Software 18 selected features Open category ↗ ⌄
Technician Management Predictive Maintenance Document Management Audit Trail Inspection Management Mobile Access Inventory Management Calibration Management Scheduling Third-Party Integrations Multi-Location Calendar Management Service History Key & Lock Management Billing & Invoicing Activity Dashboard Reporting & Statistics Vendor Management
Plumbing Software 13 selected features Open category ↗ ⌄
Routing Dispatch Management Mobile App Service History Maintenance Scheduling Real-Time Data Customer Database Billing & Invoicing Payment Processing Electronic Signature Technician Management Quotes/Estimates Equipment Tracking
Scheduling Software 21 selected features Open category ↗ ⌄
Real-time Scheduling Online Booking Reporting & Statistics Availability Management Group Scheduling Automated Scheduling Multi-Location Self Service Portal Calendar Management Customer Database Timesheet Management Access Controls/Permissions Room Booking Appointment Scheduling Calendar Sync Alerts/Notifications Third-Party Integrations Mobile Access Reminders Booking Management Task Scheduling
Service Dispatch Software 17 selected features Open category ↗ ⌄
Customer Database Real-Time Updates Job Management Work Order Management Billing & Invoicing Self Service Portal GPS Routing Real-Time Data Quotes/Estimates Mobile Access Accounting Integration Calendar Management Technician Management Inventory Control Contract/License Management Service History
Work Order Software 17 selected features Open category ↗ ⌄
Contract/License Management Electronic Signature Job Tracking Quotes/Estimates Recurring Appointments Document Management Calendar Management Billing & Invoicing Reporting & Statistics Mobile Access Maintenance Scheduling Third-Party Integrations Dispatch Management Preventive Maintenance Alerts/Notifications Inventory Management Technician Management
Connected Applications

BuildOps Integrations

Integration information is displayed only when approved integration products are available on the profile.

Pricing Information

BuildOps Pricing

Pricing type, currency, trial availability, payment frequency, destination links, and package-level starting prices.

Pricing Type Contact Vendor
Preferred Currency USD ($)
Free Trial Not available
Free Version Not available
Payment Frequency Quote Based
Verified User Feedback

BuildOps Reviews

Approved reviews submitted through verified Google or LinkedIn reviewer accounts.

Write a BuildOps Review ↗
4.9
Based on 3 approved reviews
5 stars 92%
4 stars 8%
3 stars 0%
2 stars 0%
1 star 0%
Ralph F.
Ralph F. Accounts Manager

Powerful Tool with Excellent Support

BuildOps has made managing our service agreements much easier. I love having real-time insight into how our quotes are performing and the ability to attach equipment manuals directly to agreements. The tech support is outstanding and always ready to help. The only minor inconvenience is that asset checklists can be tricky to manage once attached, but overall, the platform significantly improves our workflow.

Reviewed on October, 2024
Zachariah B.
Zachariah B. Data Entry

All-in-One Platform That Truly Streamlines Operations

This is very good it has been a game-changer for our workflow. Compared to our previous system, everything we need is accessible in one place, eliminating the need to switch between programs. Entering data is smooth and efficient, especially with the ability to add line items quickly. Occasionally, loading can take a bit longer than expected, but overall, the platform keeps our operations running seamlessly.

Reviewed on September, 2024
Jason W.
Jason W. Assistant Service Manager

A Dispatch and Project Management System That Keeps Getting Better

Transitioning to this system took a little time, but it’s been worth every bit of effort. Our field team was hesitant at first, but they quickly embraced the change and now appreciate the efficiency it brings. The platform covers everything—from dispatching and project management to quoting, customer retention, and invoicing. The deeper you explore it, the more you realize how robust it is, and the support team has always been there to help whenever needed.

Reviewed on July, 2024
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Frequently Asked Questions

BuildOps FAQs

Answers generated from approved profile information, selected options, packages, integrations, support, training, deployment, and devices.

BuildOps is a specialized CRM software designed for streamlining operations in the construction and maintenance industry. This user-friendly platform offers a range of features to enhance project management and operational efficiency. BuildOps enables easy job scheduling, allowing businesses to manage their workforce and tasks effectively. The software facilitates real-time communication and collaboration among team members, reducing delays and improving overall productivity. With its integrated invoicing and billing system, BuildOps simplifies financial processes, providing accurate and transparent financial tracking. The software also offers comprehensive reporting tools, allowing businesses to analyze data and make informed decisions. Tailored to the unique needs of the construction and maintenance sector, BuildOps stands out as a versatile and intuitive solution for optimizing operations and driving success in the industry.

  • No, BuildOps does not offer a free version.

  • No, BuildOps does not offer any free trial.

  • BuildOps supports the following payment frequencies:

    • Quote Based

  • Yes, BuildOps offers an API.

  • BuildOps can be integrated with the following applications:

    • Salesforce Sales Cloud , QuickBooks Online , Sage Intacct , Gmail , Microsoft Outlook , Zapier

  • BuildOps offers support with the following options:
    • 24x7 Support , Email , Phone , Chat , Knowledge Base

  • BuildOps offers training with the following options:
    • In-person , Live Online , Webinar , Documentation , Videos

  • BuildOps supports the following languages:
    • English

  • Following are the typical users of the BuildOps:
    • Small-Business , Midsize-Business , Large-Enterprise-Business

  • BuildOps supports the following deployment:
    • Cloud Hosted

  • BuildOps supports the following devices and operating systems:
    • Web-Based , iPhone , Android , Mac
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