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Field Service Management Software

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ServiceMax Overview

ServiceMax is a comprehensive field service management software designed to optimize end-to-end service operations. Its standout feature is asset-centricity, focusing on maximizing the performance and lifespan of equipment. The software offers robust scheduling and dispatch tools, enabling efficient allocation of technicians and resources. ServiceMax also excels in work order management, providing detailed insights for each task. Its mobile functionality ensures field technicians have access to vital information and can update job statuses in real-time. Inventory management is another key aspect, allowing precise tracking and management of parts. ServiceMax integrates seamlessly with various ERP systems, enhancing data accuracy and operational efficiency. The platform is scalable, catering to businesses of different sizes and sectors, and emphasizes improving service delivery and customer satisfaction.

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ServiceMax Screenshot & Video

Contact Details

  • Vendor Name ServiceMax
  • Founded 2007
  • Location United States
  • Employees 501-1000

Support

  • 24x7 Support 24x7 Support
  • Email Email
  • Phone Phone
  • Chat Chat
  • Knowledge Base Knowledge Base

Training

  • In-person In-person
  • Live Online Live Online
  • Webinar Webinar
  • Documentation Documentation
  • Videos Videos

Licensing & Deployment

  • Proprietary Proprietary
  • Cloud Hosted Cloud Hosted
  • Web-Based Web-Based
  • iPhone iPhone
  • Android Android

Typical Customers

  • Small-Business Small-Business
  • Midsize-Business Midsize-Business
  • Large-Enterprise-Business Large-Enterprise-Business

Languages Supported

English, Finnish, French, German, Italian, Japanese, Spanish, Swedish

Industries

Logistics & Supply Chain, Retail, Transportation/Trucking/Railroad

ServiceMax Features

  • Arrow Icon Performance Metrics
  • Arrow Icon Compliance Tracking
  • Arrow Icon Attendance Management
  • Arrow Icon Sick Leave Tracking
  • Arrow Icon Recruitment Management
  • Arrow Icon Reporting/Analytics
  • Arrow Icon Real Time Notifications
  • Arrow Icon Employee Management
  • Arrow Icon Time & Attendance
  • Arrow Icon Employee Scheduling
  • Arrow Icon Reminders
  • Arrow Icon Clock In/Out
  • Arrow Icon Approval Process Control
  • Arrow Icon Timesheet Management
  • Arrow Icon Employee Database
  • Arrow Icon Calendar Management
  • Arrow Icon Performance Management
  • Arrow Icon Shift Swapping
  • Arrow Icon Time Off Management
  • Arrow Icon Payroll Management
  • Arrow Icon Budgeting/Forecasting
  • Arrow Icon Self Service Portal
  • Arrow Icon Activity Tracking
  • Arrow Icon Vacation/Leave Tracking
  • Arrow Icon Skills Tracking
  • Arrow Icon Time Off Requests
  • Arrow Icon Document Storage
  • Arrow Icon Labor Forecasting
  • Arrow Icon Automated Scheduling
  • Arrow Icon Employee Onboarding
  • Arrow Icon Automated Scheduling
  • Arrow Icon Appointment Management
  • Arrow Icon Customer Database
  • Arrow Icon Credit Card Processing
  • Arrow Icon Client Portal
  • Arrow Icon Electronic Payments
  • Arrow Icon Billing & Invoicing
  • Arrow Icon Recurring Appointments
  • Arrow Icon Client Management
  • Arrow Icon Online Payments
  • Arrow Icon Calendar Management
  • Arrow Icon Multi-Location
  • Arrow Icon SMS Messaging
  • Arrow Icon Group Scheduling
  • Arrow Icon Online Booking
  • Arrow Icon Website Integration
  • Arrow Icon Availability Management
  • Arrow Icon Mobile Access
  • Arrow Icon Booking Management
  • Arrow Icon Email Management
  • Arrow Icon Routing
  • Arrow Icon Online Time Clock
  • Arrow Icon Dispatch Management
  • Arrow Icon Service History
  • Arrow Icon Customizable Forms
  • Arrow Icon Contract/License Management
  • Arrow Icon Alerts/Notifications
  • Arrow Icon Payment Collection
  • Arrow Icon Real Time Data
  • Arrow Icon Electronic Signature
  • Arrow Icon Work Order Management
  • Arrow Icon Quotes/Estimates
  • Arrow Icon Scheduling
  • Arrow Icon Billing & Invoicing
  • Arrow Icon Inventory Management
  • Arrow Icon Activity Tracking
  • Arrow Icon CRM
  • Arrow Icon Accounting Integration
  • Arrow Icon Maintenance Scheduling
  • Arrow Icon File Storage
  • Arrow Icon Contact Database
  • Arrow Icon Mobile Access
  • Arrow Icon GPS
  • Arrow Icon Calendar Management
  • Arrow Icon Calendar Management
  • Arrow Icon Color Codes/Icons
  • Arrow Icon Collaboration Tools
  • Arrow Icon Calendar Sync
  • Arrow Icon Scheduling
  • Arrow Icon Room Booking
  • Arrow Icon Task Management
  • Arrow Icon Address Book
  • Arrow Icon Email Management
  • Arrow Icon Calendar/Reminder System
  • Arrow Icon Event Management
  • Arrow Icon Website Integration
  • Arrow Icon Contract/License Management
  • Arrow Icon Electronic Signature
  • Arrow Icon Quotes/Estimates
  • Arrow Icon Scheduling
  • Arrow Icon Billing & Invoicing
  • Arrow Icon Customer Management
  • Arrow Icon Equipment Tracking
  • Arrow Icon QuickBooks Integration
  • Arrow Icon Warranty Tracking
  • Arrow Icon Job Costing
  • Arrow Icon Dispatch Management
  • Arrow Icon Inventory Management
  • Arrow Icon Technician Management
  • Arrow Icon Real-time Scheduling
  • Arrow Icon Online Booking
  • Arrow Icon Reporting & Statistics
  • Arrow Icon Availability Management
  • Arrow Icon Group Scheduling
  • Arrow Icon Automated Scheduling
  • Arrow Icon Multi-Location
  • Arrow Icon Self Service Portal
  • Arrow Icon Calendar Management
  • Arrow Icon Customer Database
  • Arrow Icon Timesheet Management
  • Arrow Icon Access Controls/Permissions
  • Arrow Icon Room Booking
  • Arrow Icon Appointment Scheduling
  • Arrow Icon Calendar Sync
  • Arrow Icon Alerts/Notifications
  • Arrow Icon Third-Party Integrations
  • Arrow Icon Mobile Access
  • Arrow Icon Reminders
  • Arrow Icon Booking Management
  • Arrow Icon Task Scheduling
  • Arrow Icon Customer Database
  • Arrow Icon Real-Time Updates
  • Arrow Icon Job Management
  • Arrow Icon Work Order Management
  • Arrow Icon Billing & Invoicing
  • Arrow Icon Self Service Portal
  • Arrow Icon GPS
  • Arrow Icon Routing
  • Arrow Icon Real-Time Data
  • Arrow Icon Quotes/Estimates
  • Arrow Icon Mobile Access
  • Arrow Icon Accounting Integration
  • Arrow Icon Calendar Management
  • Arrow Icon Technician Management
  • Arrow Icon Inventory Control
  • Arrow Icon Contract/License Management
  • Arrow Icon Service History
  • Arrow Icon Contract/License Management
  • Arrow Icon Electronic Signature
  • Arrow Icon Job Tracking
  • Arrow Icon Quotes/Estimates
  • Arrow Icon Recurring Appointments
  • Arrow Icon Document Management
  • Arrow Icon Calendar Management
  • Arrow Icon Billing & Invoicing
  • Arrow Icon Reporting & Statistics
  • Arrow Icon Mobile Access
  • Arrow Icon Maintenance Scheduling
  • Arrow Icon Third-Party Integrations
  • Arrow Icon Dispatch Management
  • Arrow Icon Preventive Maintenance
  • Arrow Icon Alerts/Notifications
  • Arrow Icon Inventory Management
  • Arrow Icon Technician Management

ServiceMax Pricing

Pricing Type

  • Pricing Type Contact Vendor

Preferred Currency

  • USD ($) USD ($)

Free Trial

  • NA

Free Version

  • NA

Payment Frequency

  • NA

Top ServiceMax Alternatives

View all ServiceMax Alternatives

Dynamics 365

Jobber

Housecall Pro

ServiceTitan

ServiceMax FAQs

ServiceMax is a comprehensive field service management software designed to optimize end-to-end service operations. Its standout feature is asset-centricity, focusing on maximizing the performance and lifespan of equipment. The software offers robust scheduling and dispatch tools, enabling efficient allocation of technicians and resources. ServiceMax also excels in work order management, providing detailed insights for each task. Its mobile functionality ensures field technicians have access to vital information and can update job statuses in real-time. Inventory management is another key aspect, allowing precise tracking and management of parts. ServiceMax integrates seamlessly with various ERP systems, enhancing data accuracy and operational efficiency. The platform is scalable, catering to businesses of different sizes and sectors, and emphasizes improving service delivery and customer satisfaction.

  • No, ServiceMax does not offer a free version.

  • No, ServiceMax does not offer any free trial.

  • No, Credit Card details are not required for the ServiceMax trial.

  • Yes, ServiceMax offers an API.

  • ServiceMax offers support with the following options:
    • 24x7 Support , Email , Phone , Chat , Knowledge Base

  • ServiceMax offers training with the following options:
    • In-person , Live Online , Webinar , Documentation , Videos

  • ServiceMax supports the following languages:
    • English , Finnish , French , German , Italian , Japanese , Spanish , Swedish

  • Following are the typical users of the ServiceMax:
    • Small-Business , Midsize-Business , Large-Enterprise-Business

  • ServiceMax supports the following deployment:
    • Cloud Hosted

  • ServiceMax supports the following devices and operating systems:
    • Web-Based , iPhone , Android

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