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ServiceMax

Field Service Management Software

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ServiceMax Overview

ServiceMax is a comprehensive field service management software designed to optimize end-to-end service operations. Its standout feature is asset-centricity, focusing on maximizing the performance and lifespan of equipment. The software offers robust scheduling and dispatch tools, enabling efficient allocation of technicians and resources. ServiceMax also excels in work order management, providing detailed insights for each task. Its mobile functionality ensures field technicians have access to vital information and can update job statuses in real-time. Inventory management is another key aspect, allowing precise tracking and management of parts. ServiceMax integrates seamlessly with various ERP systems, enhancing data accuracy and operational efficiency. The platform is scalable, catering to businesses of different sizes and sectors, and emphasizes improving service delivery and customer satisfaction.

ServiceMax screenshot & Video

Contact Details

  • ServiceMax
  • 2007
  • United States
  • 501-1000

Support

  • 24x7 Support
  • Email
  • Phone
  • Chat
  • Knowledge Base

Training

  • In-person
  • Live Online
  • Webinar
  • Documentation
  • Videos

Licensing & Deployment

  • Proprietary
  • Cloud Hosted
  • Web-Based
  • iPhone
  • Android

Typical Customers

  • Small-Business
  • Midsize-Business
  • Large-Enterprise-Business

Language Supported

English, Finnish, French, German, Italian, Japanese, Spanish, Swedish

Industries

Logistics & Supply Chain, Retail, Transportation/Trucking/Railroad

ServiceMax Features

  • Routing
  • Online Time Clock
  • Dispatch Management
  • Service History
  • Customizable Forms
  • Contract/License Management
  • Alerts/Notifications
  • Payment Collection
  • Real Time Data
  • Electronic Signature
  • Work Order Management
  • Quotes/Estimates
  • Scheduling
  • Billing & Invoicing
  • Inventory Management
  • Activity Tracking
  • CRM
  • Accounting Integration
  • Maintenance Scheduling
  • File Storage
  • Contact Database
  • Mobile Access
  • GPS
  • Calendar Management

ServiceMax Pricing

Pricing Type

  • Contact Vendor

Preferred Currency

  • USD ($)

Free Trial

  • NA

Free Version

  • NA

Payment Frequency

  • NA

ServiceMax FAQ's

  • No, ServiceMax does not offer a free version.

  • No, ServiceMax does not offer any free trial.

  • No, Credit Card details are not required for the ServiceMax trial.

  • Yes, ServiceMax offers an API.

  • ServiceMax offers support with the following options:
    • 27x7 Support , Email , Phone , Chat , Knowledge Base

  • ServiceMax offers training with the following options:
    • In-person , Webinar , Documentation

  • ServiceMax supports the following languages:
    • English , Finnish , French , German , Italian , Japanese , Spanish , Swedish

  • Following are the typical users of the ServiceMax:
    • Small-Business , Midsize-Business , Large-Enterprise-Business

  • ServiceMax supports the following deployment:
    • Cloud Hosted

  • ServiceMax supports the following devices:
    • Web-Based , iPhone , Android