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Salesforce Field Service

Best Field Service Management Software

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Salesforce Field Service Overview

Salesforce Field Service is a dynamic software solution designed for managing on-site service operations. It's part of the broader Salesforce ecosystem, renowned for customer relationship management. This software excels in scheduling and dispatching, ensuring the right technician reaches the right location at the right time with smart, automated scheduling. It's particularly user-friendly, offering real-time mobile access for field workers, which boosts efficiency and customer satisfaction. Additionally, Field Service includes inventory management features, making it easier to track and manage parts and equipment. What sets it apart is its seamless integration with Salesforce's CRM platform, allowing for enhanced customer data access and better service personalization. The software also supports various industries, providing customizable workflows and reporting for tailored service delivery.

Contact Details

  • Salesforce
  • 2003
  • United States
  • 1000+

Support

  • 27x7 Support
  • Email
  • Phone
  • Chat
  • Knowledge Base

Training

  • In-person
  • Live Online
  • Webinar
  • Documentation
  • Videos

Licensing & Deployment

  • Proprietary
  • Cloud Hosted
  • Web-Based
  • iPhone
  • Android
  • Mac

Typical Customers

  • Small-Business
  • Midsize-Business
  • Large-Enterprise-Business

Language Supported

Chinese, Danish, Dutch, English, Finnish, French, German, Italian, Japanese, Korean, Norwegian, Portuguese, Russian, Spanish, Swedish, Thai

Industries

Information Technology & Services, Retail

Salesforce Field Service Features

  • Routing
  • Online Time Clock
  • Dispatch Management
  • Service History
  • Customizable Forms
  • Contract/License Management
  • Alerts/Notifications
  • Payment Collection
  • Real Time Data
  • Electronic Signature
  • Work Order Management
  • Quotes/Estimates
  • Scheduling
  • Billing & Invoicing
  • Inventory Management
  • Activity Tracking
  • CRM
  • Accounting Integration
  • Maintenance Scheduling
  • File Storage
  • Contact Database
  • Mobile Access
  • GPS
  • Calendar Management

Salesforce Field Service Pricing

Pricing Type

  • Per User

Preferred Currency

  • USD ($)

Free Trial

  • Available

Free Version

  • N/A

Payment Frequency

  • Annual Subscription
  • Monthly Payment

Plans & Packages

Starter Suite

$$25 Per Month

Salesforce Field Service FAQ's

No, Salesforce Field Service does not offer a free version.

Yes, Salesforce Field Service offers a free trial.

No, Credit Card details are not required for the Salesforce Field Service trial.

Salesforce Field Service offers the following pricing plans & packages:

Starting Plan:

$$25 Per Month

Salesforce Field Service supports the following payment frequencies:

  • Annual Subscription , Monthly Payment

Yes, Salesforce Field Service offers an API.

Salesforce Field Service offers support with the following options:

27x7 Support , Email , Phone , Chat , Knowledge Base

Salesforce Field Service offers training with the following options:

In-person , Webinar , Documentation

Salesforce Field Service supports the following languages:

English

Following are the typical users of the Salesforce Field Service:

Small-Business , Midsize-Business , Large-Enterprise-Business

Salesforce Field Service supports the following deployment:

Cloud Hosted

Salesforce Field Service supports the following mobile devices:

Web-Based , iPhone , Android