The Business Process Management Software has been evolving through all the years as all the organizations are starting to embrace the digital transformation. The software enables the businesses to model, execute, implement, monitor, as well as optimize the management processes. The software has allowed organizations to work in an efficient manner as well as save resources. The BPM software has allowed the businesses to embrace the digital transformation wholeheartedly as they play an important role in improving the efficiency of the business operations. They are also improving customer services and increasing service and product innovations. Businesses need to know that the software is capable of doing much more as well. To know more about the best business process management software, read the following list that has been brought to you by SoftwareWorld.
What are the Best Business Process Management Software in 2023?
» Our score is based on user satisfaction (reviews & ratings), social media buzz, online presence, and other relevant information. If your software is part of this list, use this badge on your website and social media to let your readers know about your success.
Here are our top picks for the best Business Process Management Software in 2023
1. Process Street – Simple Process & Workflow Management
About Process Street : Checklists have always come in handy in order to keep track of the different aspects of a business and Process Street is Business Process Management software that helps in achieving it. It contains powered checklists that will help to save a lot of money and avoid mistakes. Though it is common in large businesses like airlines for decades, even small enterprises can benefit from it largely.
Process Street Business Process Management Features : Business Rules Management, Collaboration, Data Mapping, Lifecycle Management, Process Analysis, Process Capture, Process Change Tracking, Process Mapping, Process Modeling & Design, Process Simulation
“This software has way more things than the ones I have described. It is well worth checking and evaluating all the benefits you can get from using it yourself. Your company will definitively benefit from it, so it is a must for everyone.” – Nathan R.
Goodwinds
United States
02 – 10
2014
$15.00/month/user
Yes
4.7
440+ Reviews
4.7
90+ Reviews
2. Pipefy – Cross-functional business process management & automation
About Pipefy : The ability to customize is what sets this software apart from the rest. Every business model is unique and that is what sets it apart from the rest of the competitors. A venture can function optimally only in a certain kind of way. Pipefy helps the managers of big organizations to take care of any kind of work without requiring any specific skill or assistance of an IT professional.
Pipefy Business Process Management Features : Business Rules Management, Collaboration, Lifecycle Management, Process Analysis, Process Mapping, Process Modeling & Design, Process Simulation
“I can improve my customer on boarding process experience daily basis. I think the power you have of having a timeline of what happened to each customer, who helped, when, etc, gives you enough data to improve your process.” – Marcelo B.
Pipefy
United States
51 – 200
2014
$6.00/month/user
Yes
4.7
260+ Reviews
4.6
170+ Reviews
3. WorkflowGen – Workflow Software and Low-Code Platform
About WorkflowGen : Having a proper communication is instrumental for the success of any business and WorkflowGen helps to optimize this entity, making it the software of choice for thousands. It was created by the reputed company called Advantys in 1995 and it makes the complex communications between different parties much simpler. Due to this feature, WorkflowGen has been extensively used for collaboration and automation and for developing applications on the web.
WorkflowGen Business Process Management Features : Business Rules Management, Collaboration, Data Mapping, Lifecycle Management, Process Analysis, Process Capture, Process Change Tracking, Process Mapping, Process Modeling & Design, Process Simulation
“WorkflowGen is a robust workflow automation platform designed for enabling the simplicity of low-code environments, without imposing the implicit compromises the majority of these otherwise carry with them.” – Nathaniel Palmer
Advantys
Canada
11 – 50
1995
Not provided by vendor
Yes, get a free trial
4.5
04 Reviews
5.0
02 Reviews
4. Comidor – Low-code digital transformation and BPM platform
About Comidor : Comidor is a digital automation platform, powered by Low-code BPM and AI/ML. The platform brings a new approach to digital transformation by automating end-to-end business processes and building enterprise-grade applications. With Enterprise Low-Code, organizations in sectors of pharma, telecom, chemicals, logistics, energy design, build, and deliver enterprise-grade applications, with little to no coding. Intelligent Automation integrates advanced Workflows with RPA and AI/ML to analyze, automate, and optimize processes. Comidor encourages collaboration between various departments by providing a digital workplace where humans and bots join forces to perform effectively business operations.
Comidor Business Process Management Features : Access Controls/Permissions, Alerts/Notifications, Business Process Automation, Business Rules Management, Collaboration, Process Change Tracking, Process Mapping, Process Modeling & Designing, Visual Workflow Management
“The good thing is that it is fully customizable, that means whenever I needed an extra report or diagram or anything else they are here to help me and make it in a quite short period of time! For that reason I owe them this report! I think you should take a look at it in order to check all these by yourself.” – Stavros P.
Comidor SA
Greece
11 – 50
2016
$12.00/month/user
Yes, get a free trial
4.9
07 Reviews
5.0
01 Reviews
5. Interfacing – Digitally Manage Quality, Compliance & Continuously Improve!
About Interfacing: Interfacing’s Enterprise Process Center® (EPC) is Gartner recognized business process management software leading provider. EPC will map, analyze, and automate business processes empowering your digital transformation. Business performance metrics can also be used to work with different stakeholders to improve how they interact with their organizations. EPC can encompass measuring and reporting the performance KPI.
Interfacing Business Process Management Features : Access Controls/Permissions, Alerts/Notifications, Business Process Automation, Business Rules Management, Collaboration, Process Change Tracking, Process Mapping, Process Modeling & Designing, Visual Workflow Management, Process Simulation
“We were able to migrate from a functional based document system to a process based integrated information system by implementing EPC. EPC met all of our identified business needs and Interfacing were integral from the design phase through to Go Live.” – Merita H.
Interfacing Technologies
Canada
201 – 500
1983
Not provided by vendor
Yes, get a free trial
4.8
15+ Reviews
4.5
25+ Reviews
6. Integrify – Build smart, automated workflows with no code.
About Integrify: Integrify provides low-code workflow management software for automating complex business processes and accelerating digital transformation. Automating workflow with Integrify increases productivity, efficiency, accuracy, and compliance. Customers across nearly every industry use Integrify to design and build automated workflows in Finance, HR, Operations, Sales/Marketing, IT, and more. Integrify also offers consulting and development services to help companies implement and expand their use of workflow automation.
Integrify Business Process Management Features: Access Controls/Permissions, Alerts/Notifications, Business Process Automation, Business Rules Management, Collaboration, Process Change Tracking, Process Mapping, Process Modeling & Designing, Visual Workflow Management
“Integrify has allowed us to automate a very complex process, and at the same time it took a system that was paper based and made it electronic. It can handle a wide variety of workflows, requirements, and types of users. The customer service is great.” – Alaina M.
Integrify
United States
11 – 50
2001
Contact Integrify Team
Yes
4.5
15+ Reviews
4.4
30+ Reviews
7. Kintone – All your team’s workflows in one place
About Kintone: Kintone is a customizable business process management system used by teams at Volvo Trucks North America, Japan Airlines, Shiseido, and over 23,000 organizations worldwide. Their unique approach to business process management lets you build a variety of business apps with a flexible drag-and-drop interface and then manage actions around your data with workflows you can adjust as you go.
Kintone Business Process Management Features: Business Rules Management, Collaboration, Data Mapping, Lifecycle Management, Process Analysis, Process Capture, Process Change Tracking, Process Mapping, Process Modeling & Design, Process Simulation
“Kintone is useful when it comes to tracking our activities and managing multiple tasks in our organization. It is easy to use as it provides a set of built-in templates which can be changed according to our preferences.” – Neeraja V.
Kintone
United States
500 – 1000
2011
$24.00/month/user
Yes
4.7
80+ Reviews
4.6
120+ Reviews
8. Bonita – Reinvent and automate your business processes
About Bonita: Bonitasoft fully supports digital operations and modernization of information systems with Bonita, an open-source and extensible platform for automation and optimization of business processes. The Bonita platform accelerates development and production with clear separation between capabilities for visual programming and those for coding. BPMN graphical notation, full extensibility, and reusable components allow smooth collaboration among the different profiles on the IT team, and with the business teams. Bonita integrates with existing information systems, orchestrates heterogeneous systems, and provides deep visibility across all enterprise processes. CIOs can ensure an incremental and controlled evolution of enterprise applications, systems and business processes.
Bonita Business Process Management Features: Business Rules Management, Collaboration, Process Change Tracking, Process Mapping, Process Modeling & Designing
“Bonita allows a complex workflow that integrates complex automation and humans. We really need the humans in there, and that was a part of why we chose Bonita.” – Geoff Bloder
Bonita
France
51 – 200
2009
Contact Bonita Team
Yes
4.3
10+ Reviews
4.5
2 Reviews
9. Gluu – Process Success Platform built for medium-sized businesses
About Gluu : The name is a little giveaway here. This software binds the different stakeholders of a business to a common platform so that all the managers can collaborate, communicate and work with each other and have the most efficient of results. An example of its utility is that Gluu allows anyone to create a template task and the people responsible for it can be added to that project, completely hassle-free.
Gluu Business Process Management Features : Business Rules Management, Collaboration, Data Mapping, Lifecycle Management, Process Analysis, Process Capture, Process Change Tracking, Process Mapping, Process Modeling & Design, Process Simulation
“Gluu is very easy to use. Managers in all functions are mapping processes with their teams. People are excited about this collaborative approach. A good platform that has good support.” – Marianne Mølgaard
gluu
Denmark
11 – 50
2011
$25.00/month/user
Yes
4.6
10+ Reviews
5.0
01 Reviews
10. Laserfiche – Scalable document & process management software
About Laserfiche : Laserfiche is the most used business process management software over the last 3 decades and in almost 80 countries and it is for a reason. Organizations generate a lot of content but sorting them out and managing them optimally is quite cumbersome. This is where Laserfiche comes to the rescue. It provides valuable suggestions and solutions for structuring the documents along with the management of workflow and cloud data.
Laserfiche Business Process Management Features : Process Modeling & Design
“Easy processes that are user-friendly from function to function. I really like the ability to transition the configuration of sending the documents to their destination from manual to immediate. It helps with our record keeping by efficiently channeling it to the proper digital folders.” – Christina R.
Laserfiche
United States
201 – 500
1987
$500.00/one-time
Yes, get a free trial
4.4
40+ Reviews
4.5
100+ Reviews
11. Flokzu – Business workflow management & automation
About Flokzu : Flokzu is business process management software, which uses cloud storage for its functions. This allows constant monitoring of a large amount of work and the automation of repetitive tasks through a simple code. The striking feature is the drag and drop interface that it sports, which allows users to have access to all past and present data and also create a platform for management of deadlines, tasks, time, rules etcetera.
Flokzu Business Process Management Features : Business Rules Management, Collaboration, Data Mapping, Lifecycle Management, Process Analysis, Process Capture, Process Change Tracking, Process Mapping, Process Modeling & Design, Process Simulation
“Workflow simple, flexible and affordable. Great support, easy to use. We have several offices in different Latam countries, and use Flokzu to manage commercial leads, and then the containers delivery, invoicing and so on.” – Virginia G.
Flokzu
Uruguay
11 – 50
2015
$15.00/month/user
Yes
4.7
03 Reviews
4.9
10+ Reviews
12. Quixy – Work Smart. Achieve More.
About Quixy: Quixy allows business users with no coding skills to build enterprise grade applications using visual application builder while ensuring enterprise-grade security, regulatory compliance, and scalable cloud infrastructure.
Quixy Business Process Management Features: Access Controls/Permissions, Alerts/Notifications, Business Process Automation, Business Rules Management, Collaboration, Process Change Tracking, Process Mapping, Process Modeling & Designing, Visual Workflow Management
“Quixy is an ideal platform for application development that are based on business processes. The platform is Quick and Easy to learn, build, deploy and use. The platform is focused on visual development which enables the users to see and feel before publishing. I don’t need a software developer to develop solutions for me. Thanks to Quixy.” – Sandeep R.
Quixy
India
11 – 50
2019
$50/month
Yes
4.7
6 Reviews
4.9
20+ Reviews
13. Metatask – Workflow & business process organization and control
About Metatask : Simplicity is the main USP of this software and this feature has led to it having a lot of users and followers. Metatask does not rely on complicated diagrams and simulations but instead divides the work into a simple list. This prevents undue confusion. The customization is top-notch and you can retrieve data from chats or emails, according to convenience. You can even control the contributors towards the business.
Metatask Business Process Management Features : Collaboration, Data Mapping, Process Mapping, Process Modeling & Design
“The list to implement templates and their configuration is very useful and easy for administrators as well as managing workflows. The learning curve is very low for the users, so the implementation in a medium organization does not represent problems.” – Marlyn G.
Metatask
Estonia
02 – 10
2017
Not provided by vendor
Yes
4.8
20+ Reviews
4.5
04 Reviews
14. Signavio – Collaborative process & decision management
About Signavio : Change is inevitable and it reflects in business as well. Therefore, it only makes sense that software adapts to the change and customizes itself according to it. Signavio is one such business process management software that has been able to mold itself according to the pace and incredible amount of change. They have a Business Transformation Suite which allows proper strategies to be translated into efficient execution.
Signavio Business Process Management Features : Business Rules Management, Collaboration, Data Mapping, Lifecycle Management, Process Analysis, Process Capture, Process Change Tracking, Process Mapping, Process Modeling & Design, Process Simulation
“World Class BPMN Tool! Process Simulator – One of the best features of this tool, It adds stars on your shoulders with the required blend in your consultative pitch for BPMN Current to Desired or COTS Onboarding Assessments. It does meet all the requirements for consultants. – Bharat D
Signavio
Germany
201 – 500
2009
Not provided by vendor
Yes, get a free trial
4.4
10+ Reviews
3.8
05 Reviews
15. ShakeSpeare Software – Process automation, document management and BPA/RPA
About ShakeSpeare Software: ShakeSpeare Software is a powerful software suite with a graphic BPM Interface for workflow automation containing hundreds of RPA/BPA automation plugins. ShakeSpeare also has a DMS and 2 user interfaces – browser based and windows interface to manage Documents, Generate documents, Digitize Workflows, collaborate internally and externally and strong integration possibilities with a modern Software Architecture enabling the software to fit within the existing IT/IS landscape at the user organization. The software solution can be hosted on-premise or in cloud infrastructure.
ShakeSpeare Software Business Process Management Features: Business Rules Management, Collaboration, Data Mapping, Process Change Tracking, Process Mapping, Process Modeling & Design
“The digitization of the law firm is progressing. Terms like legal tech are on everyone’s lips. This makes the law firm software we work with more and more important. A very outstanding product is the Shakespear software, which helps you to automate work processes and thereby save time, employees and money.” – Johannes H.
42DBS GmbH
Slovenia
10 – 50
1993
$99.00/month
Yes, get a free trial
0
0 Reviews
0
0 Reviews
16. Engage Process Modeler – Simplifying Process Improvement
About Engage Process Modeler : Engage Process Modeler is business process management software, which is suitable for any type of manager, ranging from a professional one to a novice, because of its adaptability to different needs. It helps to map and significantly improve the venture while also making it as simple as possible. It has found favor with a number of organizations which include universities, companies as well as individuals and has made life considerably easier for them.
Engage Process Modeler Business Process Management Features : Collaboration, Process Analysis, Process Capture, Process Mapping, Process Modeling & Design, Process Simulation
“The tool is self explainatory and customer friendly. When problems occur the support desk is always there to help. And they only stop their support when the customer is satisfied. Great!” – Sander Maathuis
Engage Process
Netherlands
11 – 50
2008
$27.00/month/user
Yes, get a free trial
4.4
30+ Reviews
0.0
0 Reviews
17. Tonkean – Process Automation for Human-in-the-Loop Workflows
About Tonkean : Tonkean uses AI to autonomously coordinate, execute and manage your business workflows, across data and people, so nothing falls through the cracks. Easily define your workflows from start to finish and decide which elements can be done by a machine and which require a person’s input. The Tonkean Bot acts like the orchestrator for your entire workflow. It performs the machine-focused tasks and coordinates with your people when their input and expertise is needed. Tonkean is a human-centric process automation platform designed to transform the way people and systems work together.
Tonkean Business Process Management Features : Business Rules Management, Collaboration, Data Mapping, Lifecycle Management, Process Analysis, Process Capture, Process Change Tracking, Process Mapping, Process Modeling & Design, Process Simulation
“Excellent experience overall. From the product, we are working on optimizing our internal overations overall. Sales pipeline, Operations management, Delivery management. Each area with different needs, all being fullfilled by tonkean. Metrics are also a powerhouse for us, that allow us to track how we are doing.” – Marcelo Alejandro R.
Tonkean
United States
02 – 10
2016
$999.00/month
Yes
4.3
20+ Reviews
4.5
01 Reviews
18. Pulpstream – Digital business process management for enterprises
About Pulpstream : Pulpstream is the most efficient low-code application development platform. Our cloud-native solutions empower department leaders to align initiatives across borders and adapt to change at digital speed. Pulpstream gives you the power to deliver digital business process management solutions, seamlessly dissolve data silos, and continuously improve performance with data. Streamline operations at the pace of your imagination. No coding required.
Pulpstream Business Process Management Features : Business Rules Management, Collaboration, Data Mapping, Lifecycle Management, Process Analysis, Process Capture, Process Change Tracking, Process Mapping, Process Modeling & Design, Process Simulation
“Ease of use, both from the development side and the user application. Customization, reliable, direct feeds from other software platforms, and excellent team of customer support. The platform has never experienced an outage and Pulpstream is always looking for way to improve the customer and user experience.” – David N.
Pulpstream
United States
11 – 50
2013
$0.01/year/user
Yes, get a free trial
4.5
06 Reviews
0.0
0 Reviews
Get Quick Comparison of Top Business Process Management Software
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Price | $15.00/ month/user | $6.00/ month/user | Not provided by vendor | $12.00/ month/user | Not provided by vendor | Contact Integrify Team | Contact Bonita Team | $25.00/ month/user | $500.00/ one-time | $15.00/ month/user |
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Business Process Management Software Buyer’s Guide
Business Process Management (BPM) is a business approach that views a business as a set of workflows. The BPM software helps in managing all your business day-to-day activities with ease. For automating, measuring, and optimizing business processes, Business Process Management Tools (BPM tools) are used.
» What is Business process management software?
The Business Process Management Software enables businesses to identify, model, implement, analyze, monitor, measure, improve, optimize, and automate their management processes. Organizations use these BPM solutions to manage their business environment, schedule and synchronize the changes. The BPM software is also used to test the effectiveness of new strategies with best practices.
» What Are the Features of Business process management software?
Business Process Management ensures a systematic and effective implementation of business workflow and processes to achieve an organizational goal. With the introduction of BPM tools, it has now become easy and even more accessible to achieve consolidated, coordinated, and seamless workflows and processes of all sizes of businesses.
However, every BPM software that is available in the market now has its specific features. Before investing in one of the best BPM software, organizations should consider what specifications they are looking for. Before determining which could be the best business process management software for your organization, it’s a good idea to understand what are the features they should offer.
› Intuitive User Interface
Users should be comfortable while using their chosen software. It should be an easy-to-understand interface that gives access to the data from various devices which transforms to higher efficiency and speed.
› Automate Your Workflow
The BPM software should allow putting your repetitive tasks on autopilot mode and this feature does the work for you.
› Easy Integration
The best BPM software integrates with the other systems which are crucial for your business. This saves a lot of time and effort that is spent to transfer the data back and forth between the applications.
› Agile
The Software should allow you to automatically routed to the right team members based on SOPs. Even when the processes are in progress, the items are assigned or reassigned to the right team members.
› Mobile Apps
Any BPM system that is not mobile-friendly turns out to be a failure. It is important to ensure your BPM system is accessible from anywhere and at any time for smooth workflows.
› Code-Free Workflow
The best BPM software allows its users to design the workflow with ease, without the necessity to write a single line of code.
› Analytics and Reporting
One of the best features a BPM software should acquire is reporting and analytics capabilities. They are essential for any business to gain insights on how the processes are performing and what improvements are needed.
› Social Collaboration
An effective communication between employees is always required, no matter what is the nature of the work. When all the work-related conversations happen on one unified platform, it helps to increase your productivity.
› Document Sharing
The software should enable you to attach documents from your file storage to manage and share it contextually.
» What Are The Benefits of Business process management software?
BPM is vital for any business to improve your overall business workflows. The business process management system provides automation for the management of vital connections between employees, customers, computers, and applications. This ensures proper integration, monitoring, and aggregation of information. There are various benefits of establishing BPM software you should know.
› Maximizes resources to minimize expenditures
BPM allows you to find where to make improvements and adjustments, which reduces the cost to execute transactions. BPM helps you have a better understanding of how your resources are being utilized, and how you can allocate them properly to make the maximum use.
› Gives you better insights and control of your business processes
You can outline your workflows from starting to the end with BPM. BPM avoids confusion and employees can understand how to easily perform their tasks. This is possible when you can detail particular tasks for your operations, with a central repository.
› Facilitates to make better business decisions to be competitive
BPM streamlines your processes from the commencement, and you can simply arrange your workflows and set them aside until you reevaluate it.
› Identifies operational deficiencies to improve productivity
BPM implementation allows you to evaluate your workflows to identify your key deficiencies. This helps you to be more targeted and come up with effective methods to improve your processes.
› Modifies workflows to increase operational agility
BPM helps companies to gain a deeper understanding of their workflow which increases their agility and lets them look at the interdependency of their resources and processes.
» What is the Cost of Business process management software?
Companies are considering to adopt the BPM system as it improves processes and sub-processes, customer service, and employee satisfaction, along with increased productivity and business transformations. There are several BPM software available in the market today, and it is in your hands to make the best choice from the pool that suits your business needs. Though it is important to consider the cost of the BPM software, it is necessary to find out what your business needs are.
It is recommended to research all the vendors who offer specific features and you can rank them based on what you need. Choose the economical one and ensure that their functionality and security are up to the mark. Generally, the price of BPM software starts from $15/user/month to $1000/month with unlimited users. Many best BPM software’s are available for a free trial to see if that software is suitable for your company. Once you shortlist a few vendors, reach out to them to find out if you can customize the product according to your requirements.
» Conclusion
BPM mainly focuses on the entire business as a set of workflows and processes, allowing for a cross-functional process approach towards digital transformation and change through automation. Before you go for software, compare the best software available in the market in all means to make sure that you choose the best for your organization. Take a look at other BPM software’s too, as it is recommended to explore all the options first, to see how they stack up against each other.
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