Best Small Business CRM Software (Free & Paid)
Do you think CRM software would be expensive for small businesses? If so, the cost depends on the time, effort, and features they add to the CRM software. Hence, a CRM is not only for large companies. Today, you will find that even an individual or a sole proprietorship uses the best CRM software for small businesses as a secret sauce for transforming them into strong, vibrant, and fast-growing companies. The best CRMs for small businesses offer simple and scalable customer management and enable effective sales, simple and affordable infrastructure, creating social media awareness, customer service, flexible growth, organized customer information, effective interaction with customers, effortless coordination with the team members, seamless integration with other software, optimization of marketing strategies, and automated sales tasks. If you have considered going in for CRM software for rapid business growth, you may find a list of top Free and Paid CRM software for small businesses below that might help you out in your search.
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Software
Buyer’s
Guide
List of Best Small Business CRM Software (Free & Paid)
Salesforce Sales Cloud
Build strong customer relationships and grow revenue with a single source of truth.
Salesforce Sales Cloud is a powerful solution designed to streamline and optimize sales processes for businesses. It serves as a comprehensive customer relationship management (CRM) platform, offering features that help organizations manage leads, track opportunities, and close deals more efficiently. With Salesforce Sales Cloud, users can easily organize and access customer information, facilitat... Read more about Salesforce Sales Cloud
Available
$25 Per month
United States
Pipedrive is an outstanding CRM software designed to simplify and optimize sales processes for businesses. Its straightforward interface helps teams manage leads and deals efficiently. The software enables users to track communication, set reminders, and prioritize tasks, ensuring that opportunities are not missed. Pipedrive's visual sales pipeline provides a clear overview of deals, making it eas... Read more about Pipedrive
14 Days
$12 Per month
United States
HubSpot is a top-rated all-in-one CRM platform that caters to the needs of small and scaling businesses. With its intuitive user experience, powerful features, and scalability, HubSpot stands out as the best CRM choice for small and scaling businesses alike. This platform offers a comprehensive suite of tools to manage customer relationships effectively, streamline sales processes, and drive reven... Read more about HubSpot CRM
Available
$20 Per month
United States
Zendesk Sell is a sales automation software designed for enhancing productivity in sales processes. It offers a streamlined interface for managing sales pipelines, ensuring efficient tracking of deals from initiation to closure. The software integrates with email, allowing for easy communication and follow-up with prospects. It features detailed reporting tools, providing valuable insights into sa... Read more about Zendesk Sell
Available
$19 Per month
United States
Salesforce Starter
The all-in-one suite of the marketing, sales, service, and commerce tools you need to succeed.
Salesforce Starter is a dynamic customer relationship management (CRM) tool designed for small businesses. It offers a streamlined interface for managing customer interactions. Its user-friendly design simplifies tracking customer activities to ensure no detail is missed. The software boasts efficient contact management. It enables users to store customer information in one place for quick access.... Read more about Salesforce Starter
NA
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United States
SAP Sales Cloud is a powerful software solution designed to streamline and enhance your sales processes. With its user-friendly interface, it simplifies lead management, opportunity tracking, and customer engagement, making it easy for your sales team to focus on what matters most – closing deals. This software also offers real-time analytics and reporting, allowing you to gain valuable insights... Read more about SAP Sales Cloud
NA
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United States
Odoo CRM is a comprehensive customer relationship management software designed to streamline and enhance business interactions and operations. It stands out for its user-friendly interface and modular structure, allowing businesses to customize and scale the platform according to their specific needs. Key features include efficient lead and opportunity management, accurate sales forecasting, and a... Read more about Odoo CRM
Available
$24.90 Per month
United States
Zoho CRM is a user-friendly software designed to streamline customer relationship management for businesses. It helps companies organize and automate their sales processes, fostering better customer interactions. With Zoho CRM, users can efficiently manage contacts, track leads, and monitor deals in one centralized platform. The software offers customizable dashboards, enabling businesses to tailo... Read more about Zoho CRM
15 Days
$14 Per month
India
Sage CRM is a comprehensive software solution designed to enhance customer relationship management for small to mid-sized businesses. It excels in streamlining sales, marketing, and customer service operations. Key features include intuitive sales tracking, which helps businesses monitor leads and sales pipelines efficiently. Sage CRM's marketing tools are adept at campaign management, enabling ta... Read more about Sage CRM
NA
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United Kingdom
Freshsales is a customer relationship management (CRM) software that caters to businesses of all sizes. It streamlines the sales process by offering lead scoring, email tracking, and sales pipeline management in a single platform. Freshsales provides a 360-degree view of customers, centralizing communication and customer information. It features an AI-based lead scoring system, which prioritizes p... Read more about Freshsales
Available
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United States
ActiveCampaign for Sales is a customer experience automation platform, enhancing sales processes. It combines email marketing, automation, and CRM tools. Users can automate email follow-ups, ensuring timely engagement with leads. The software allows for segmentation of contacts based on behavior, aiding targeted communication. Sales pipelines are customizable, adapting to different sales stages. A... Read more about ActiveCampaign for Sales
14 Days
$49 Per month
United States
monday sales CRM is a versatile software designed to streamline and enhance sales processes for businesses. Functioning as a Customer Relationship Management (CRM) tool, it empowers teams to manage leads, track deals, and foster customer relationships effectively. monday sales CRM stands out with its intuitive interface, enabling easy navigation and collaboration. Noteworthy features include custo... Read more about monday sales CRM
Available
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Israel
Oracle NetSuite is a top-notch cloud-based ERP solution that offers various tools, such as CRM, Human Capital Management, Omnichannel Commerce, Global Business Management, and Accounting Software. The tool provides its services in different industries, like IT Services, Healthcare, Professional Services, Retail, and Wholesale Distribution. Oracle NetSuite offers a unified platform that businesses,... Read more about NetSuite
Available
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United States
Bitrix24 is a versatile business management platform designed to streamline tasks and boost team collaboration. It serves as a centralized hub, integrating tools for communication, project management, and customer relationship management. With features like file sharing, automation, calendars, and task tracking, Bitrix24 simplifies daily operations for businesses of all sizes. Its user-friendly in... Read more about Bitrix24
15 Days
$49 Per month
United States
Brevo Sales Platform
Easily manage your pipeline and accelerate revenue growth across the entire sales cycle.
Brevo Sales Platform is a dynamic and user-friendly sales enablement software designed to streamline sales processes and boost team performance. It's key features include advanced CRM integration, automated sales workflows, and real-time analytics, allowing sales teams to manage their pipelines more efficiently. The platform's robust training and coaching tools empower sales representatives with t... Read more about Brevo Sales Platform
NA
$9 Per month
France
ClickUp is an all-in-one project management platform that caters to diverse team requirements. Its user-friendly interface simplifies task organization and collaboration. It also offers customizable views to adapt to different workflows. With features like Docs, Goals, and Time Tracking, ClickUp centralizes tools and eliminates the need for multiple applications. The platform fosters transparency ... Read more about ClickUp
14 Days
$7 Per month
United States
SugarCRM is a customer relationship management tool designed to streamline business processes. It centralizes customer data, making it easy to access and manage. The platform offers sales automation, enhancing efficiency in tracking leads and opportunities. Marketing tools are integrated, aiding in campaign management and targeting. SugarCRM supports customer service functions, including case mana... Read more about SugarCRM
NA
$26 Per month
United States
Podio is a versatile project management and collaboration tool that caters to the needs of a variety of businesses. Its customizable interface allows teams to create and modify workspaces to fit their specific projects and workflows. Key features include task management, which enables assigning and tracking tasks efficiently, and integrated chat for seamless communication within teams. Podio also ... Read more about Podio
Available
$11.20 Per month
United States
SuperOffice CRM
Cloud-based CRM solution designed to help you build strong business relationships with your customers and turn them into revenue.
SuperOffice CRM is a dynamic customer relationship management software tailored to enhance customer experiences and streamline business processes. It excels in organizing customer information, making it easily accessible for better communication and service. The software's strong suit is its integrated sales, marketing, and customer service modules, allowing for a cohesive approach to client manag... Read more about SuperOffice CRM
NA
$69.52 Per month
Norway
Nextiva is a cloud-based communication platform that revolutionizes business telecommunications. Primarily known for its VoIP (Voice over Internet Protocol) services, Nextiva offers a robust suite of features including voice, video, and messaging capabilities all integrated into one platform. A standout feature is its advanced call management system, which allows for efficient call routing, auto a... Read more about Nextiva
NA
$18.95 Per month
Ukraine
Streak is a CRM tool uniquely integrated within Gmail, streamlining workflow directly in the inbox. It specializes in managing customer relationships and sales pipelines efficiently. Streak allows for tracking emails, which is crucial for timely follow-ups. It features customizable pipelines, adaptable to various business needs. Collaboration is facilitated as teams can share emails and pipelines.... Read more about Streak
Available
$49 Per month
United States
Daylite is a versatile and user-friendly software designed specifically for Mac, iPhone, and iPad users, catering especially to small businesses. Its main appeal lies in its ability to streamline various business processes. The software excels in managing client relationships and projects, offering seamless integration with Apple Mail. It also provides a centralized platform for tracking emails, c... Read more about Daylite
NA
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Canada
Thryv is a comprehensive business management platform created for small businesses. It combines essential tools like CRM, marketing automation, and appointment scheduling in one user-friendly interface. With Thryv, businesses can easily manage customer relationships, streamline communication, and boost their online presence. The platform includes features like online booking, allowing clients to s... Read more about Thryv
NA
$20 Per month
United States
Nimble is a straightforward CRM tool, designed for efficient contact management and relationship building. It integrates social media profiles, enriching customer data. The platform simplifies tracking interactions, ensuring follow-ups are timely. Nimble's calendar and task management features aid in scheduling and organization. Email integration streamlines communication. The tool offers sales pi... Read more about Nimble
14 Days
$24.90 Per month