Odoo CRM

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The #1 Open Source CRM Software

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Decision Snapshot

Odoo CRM Evaluation Snapshot

Review the most important product facts, official access information, and SoftwareWorld’s page-level trust standards in one place.

User RatingNot rated yet
Starting Price$24.90 / month
Free TrialAvailable
Free VersionYes
APIAvailable
DeploymentCloud Hosted
HeadquartersUnited States
✎
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Product Overview

Odoo CRM Overview

Product description, media, company details, support, training, deployment, customer size, languages, and industries.

About Odoo CRM

Odoo CRM is a customer relationship management software designed to help businesses organize sales activities, manage leads, and track opportunities through a clear and structured pipeline. As part of the broader Odoo business suite, the software connects sales workflows with other business operations such as marketing, accounting, inventory, and project management. This integration allows teams to manage customer relationships while maintaining real-time visibility across multiple business functions.

Sales teams can capture leads from websites or email, convert them into opportunities, and move deals through customizable pipeline stages. The system also provides activity tracking, forecasting tools, and automation features that help teams prioritize high-value prospects and manage follow-ups efficiently. By combining sales pipeline management, lead tracking, and workflow automation within a unified system, Odoo CRM helps businesses streamline their sales processes and improve overall revenue performance.

Why Odoo CRM?

  • Visual sales pipeline that simplifies opportunity tracking.
  • Integrated ecosystem connecting CRM with accounting and operations.
  • Automated lead scoring and activity scheduling.
  • Customizable workflows that adapt to different sales processes.
  • Scalable CRM software that grows with business needs.
Company Odoo
Founded 2005
Headquarters United States
Employees 1000+

Support

Email Phone Chat Knowledge Base

Training

Webinar Documentation

Licensing & Deployment

Open Source Cloud Hosted Web-Based iPhone Android Windows Mac Linux

Typical Customers

Self-Employed Small-Business Midsize-Business Large-Enterprise-Business
Languages Supported 24 languages available
Arabic Chinese Czech Danish Dutch English Finnish French German Hebrew Hungarian Indonesian Italian Japanese Korean Norwegian Polish Portuguese Russian Spanish Swedish Thai Turkish Ukrainian
Industries Served 33 industries available
Accounting Advertising & Marketing Agriculture Airlines/Aviation Automotive Business Supplies & Equipment Civil Engineering Construction Consumer Goods Cosmetic & Beauty Distribution E-commerce Education Management Enterprise Entertainment Financial Services Food & Beverages Hospital & Health Care Hospitality Information Technology & Services Logistics & Supply Chain Manufacturing Mechanical or Industrial Engineering Medical Device Music Non-profit Organization Management Oil & Energy Public Sector Real Estate Retail Sports Telecommunications Transportation/Trucking/Railroad

Why Choose Odoo CRM

Problem it Solves

  • Problem it Solves Streamlines Lead Management And Sales Pipeline Tracking.

Target Users

  • Target Users Sales Teams
  • Target Users Business Owners
  • Target Users Revenue Operations Managers

Core Use Case

  • Core Use Case Manage Customer Interactions
  • Core Use Case Automate Sales Activities
  • Core Use Case Analyze Sales Performance
  • Core Use Case Prioritize High Value Leads

USP

  • USP Highly Customizable CRM Integrated With Complete Business Applications.

Editorial Buyer Guidance

Who Is Odoo CRM Best For?

Review the buyer problem, target users, practical use cases, and product differentiator identified by the SoftwareWorld review team.

Problem It Solves

Streamlines Lead Management And Sales Pipeline Tracking.

Target Users

  • Sales Teams
  • Business Owners
  • Revenue Operations Managers

Core Use Cases

  • Manage Customer Interactions
  • Automate Sales Activities
  • Analyze Sales Performance
  • Prioritize High Value Leads

Unique Selling Point

Highly Customizable CRM Integrated With Complete Business Applications.

Category-Based Capabilities

Odoo CRM Features

Each category combines the selected software category, its category-specific description, and the features assigned to that category.

Healthcare CRM Software 31 selected features Open category ↗ ⌄
Patient Communications Alerts/Notifications Self Service Portal Records Management Social Media Integration Patient Management Document Management Predictive Analytics Lead Management Live Chat Forms Management Physician Management Contact Management Client Portal Forecasting Chat/Messaging Appointment Management Task Management Referral Tracking Medical History Records Campaign Management Marketing Automation Calendar Management Automated Scheduling Audience Targeting Email Management HIPAA Compliant Multi-Location Pipeline Management Billing & Invoicing Artificial Intelligence
Contact Management Software 27 selected features Open category ↗ ⌄
Search/Filter Pipeline Management Social Media Integration Data Import/Export Prospecting Tools Task Management Customer Database Campaign Management Lead Nurturing Segmentation Email Management CRM Sales Forecasting Contact Management Calendar Management Document Storage Drag & Drop Collaboration Tools Lead Management Sales Pipeline Management Lead Distribution Email Marketing Opportunity Management Data Synchronization Interaction Tracking Lead Capture Artificial Intelligence
Lead Management Software 29 selected features Open category ↗ ⌄
Lead Nurturing Sales Reports Social Media Integration Monitoring Pipeline Management Template Management Lead Qualification Calendar Management Sales Forecasting Lead Distribution Prospecting Tools Task Management Document Storage Lead Segmentation Reminders Email Tracking Interaction Tracking CRM Web Forms Email Marketing Lead Capture Campaign Management Contact Management Workflow Management Sales Trend Analysis Source Tracking Lead Generation Opportunity Management Artificial Intelligence
CRM Software 30 selected features Open category ↗ ⌄
Referral Tracking Mobile Access Lead Qualification Contact Database Sales Pipeline Management Territory Management Quotes/Estimates Customizable Fields Calendar/Reminder System Marketing Automation Task Management Interaction Tracking Social Media Integration Pipeline Management Lead Capture Forecasting Contact Management Email Management Lead Generation Workflow Management Activity Dashboard Internal Chat Integration Segmentation Alerts/Notifications Document Storage Lead Management Reporting/Analytics Data Import/Export AI/Machine Learning Artificial Intelligence
Pricing Information

Odoo CRM Pricing

Pricing type, currency, trial availability, payment frequency, destination links, and package-level starting prices.

Pricing Type Per User
Preferred Currency USD ($)
Free Trial Available
Free Version Yes
Payment Frequency Annual Subscription, Monthly Subscription
Frequently Asked Questions

Odoo CRM FAQs

Answers generated from approved profile information, selected options, packages, integrations, support, training, deployment, and devices.

Odoo CRM is a customer relationship management software designed to help businesses organize sales activities, manage leads, and track opportunities through a clear and structured pipeline. As part of the broader Odoo business suite, the software connects sales workflows with other business operations such as marketing, accounting, inventory, and project management. This integration allows teams to manage customer relationships while maintaining real-time visibility across multiple business functions.

Sales teams can capture leads from websites or email, convert them into opportunities, and move deals through customizable pipeline stages. The system also provides activity tracking, forecasting tools, and automation features that help teams prioritize high-value prospects and manage follow-ups efficiently. By combining sales pipeline management, lead tracking, and workflow automation within a unified system, Odoo CRM helps businesses streamline their sales processes and improve overall revenue performance.

Why Odoo CRM?

  • Visual sales pipeline that simplifies opportunity tracking.
  • Integrated ecosystem connecting CRM with accounting and operations.
  • Automated lead scoring and activity scheduling.
  • Customizable workflows that adapt to different sales processes.
  • Scalable CRM software that grows with business needs.

  • Yes, Odoo CRM offers a free version.

  • Yes, Odoo CRM offers a free trial.

  • No, Credit Card details are not required for the Odoo CRM trial.

  • Odoo CRM supports the following payment frequencies:

    • Annual Subscription , Monthly Subscription

  • Yes, Odoo CRM offers an API.

  • Odoo CRM offers support with the following options:
    • Email , Phone , Chat , Knowledge Base

  • Odoo CRM offers training with the following options:
    • Webinar , Documentation

  • Odoo CRM supports the following languages:
    • Arabic , Chinese , Czech , Danish , Dutch , English , Finnish , French , German , Hebrew , Hungarian , Indonesian , Italian , Japanese , Korean , Norwegian , Polish , Portuguese , Russian , Spanish , Swedish , Thai , Turkish , Ukrainian

  • Following are the typical users of the Odoo CRM:
    • Self-Employed , Small-Business , Midsize-Business , Large-Enterprise-Business

  • Odoo CRM supports the following deployment:
    • Cloud Hosted

  • Odoo CRM supports the following devices and operating systems:
    • Web-Based , iPhone , Android , Windows , Mac , Linux
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