9 Best CRM Software for Architects & Building Design Firms (Free & Paid)

Are you looking for CRM software for your architecture business? Well, a CRM architecture application is the answer. CRM Software for architects is a tool designed for improving the daily performance of your organization by bolstering the performance of the employees. The best CRM software for architects provides simplified & rationalized operations, much to the delight of their delight. While choosing a CRM for your profession in architecture, you need to consider personalized CRM software that meets your business needs. As the software deals with deployment through the cloud, extensibility would arise. Data security & scalability are other vital aspects that you must consider. The architecture CRM software helps in fast & progressive invoices, transforming the leads to deals or projects, building up a formidable team, maximizing happy customers, and remote access. Hurry! It’s time for you to choose one of the list of top CRM software for architects and engineers now!

best-crm-for-architects

Our Score98/100
  • Pipedrive
  • United Kingdom
  • $14.90/month/user
  • Yes

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Our Score98/100
  • Salesforce
  • United States
  • Not provided by vendor
  • Yes

Visit Website

Our Score98/100
  • Zendesk
  • United States
  • $49.00 /month
  • Yes

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» Our score is based on user satisfaction (reviews & ratings), social media buzz, online presence, and other relevant information. If your software is part of this list, use this badge on your website and social media to let your readers know about your success.

List of Top CRM Software For Architects and Engineers Reviews

Pipedrive-best-crm-logo

1. Pipedrive – Best CRM Software for Architects

Our Score 98/100

About Pipedrive: Pipedrive is the best CRM software for any sized business. With a clear dashboard, easy-to-use features, and an expansive library of integrations with other apps, it’s the perfect CRM for anyone who wants to be more productive with their business strategies. Pipedrive provides the easiest way to manage your business and customer relationships. With its intuitive interface, advanced filtering tools, and powerful reporting capabilities, this CRM eliminates a lot of the hassles that come with keeping up with current opportunities.

Pipedrive Features: Contact Management, Pipeline Management, Document Management, Email Marketing, Marketing Automation, Social Media Integration, Proposal Management, Lead Management, Task management, File Sharing, Territory Management, Contract Management, Collaboration, Project Management, Reporting & Analytics

“Using Pipedrive’s CRM is one of the best decisions we’ve ever made. We’ve seen our annual revenue explode, and the outlook just keeps getting sunnier” – Mitchell Workman

Pipedrive Reviews

Pipedrive

United Kingdom

501 – 1000

2010

$14.90/month/user

Yes

4.5

2400+ Reviews

4.2

1500+ Reviews

Salesforce CRM - Best CRM Software for Architects

2. Salesforce CRM – Top CRM Software for Architects

Our Score 98/100

About Salesforce CRM: Salesforce CRM is a software company that offers cloud-based customer relationship management solutions for small, medium and large businesses. Salesforce CRM manages the company’s relationships with current customers as well as potential customers and partners. Salesforce offers a range of features including phone, email, chat, social media monitoring and enterprise content management. The solution is available in numerous languages and offers thousands of plugins, including those that extend the system’s functionality beyond basic CRM to business analytics, email management and marketing.

Salesforce CRM Features: Contact Management, Pipeline Management, Document Management, Email Marketing, Marketing Automation, Social Media Integration, Proposal Management, Lead Management, Task management, File Sharing, Territory Management, Contract Management, Collaboration, Project Management, Reporting & Analytics

“With Salesforce, we’re building a unified information source to help us reimagine collaboration across our entire platform. This will enable NBCUniversal to continue delivering the highest level of transparency, insights, and results for our customers.” – Linda Yaccarino

Salesforce CRM Reviews

Salesforce

United States

10000+

2003

Not provided by vendor

Yes

4.4

17000+ Reviews

4.3

12900+ Reviews

monday.com - Best CRM for Construction & Architects

3. monday.com – Manage your architectural projects with monday.com

Our Score 98/100

About monday.com: monday.com offers businesses an opportunity to save money on the cost of a dedicated tech team and system administrators by building their own CRM system around their company’s existing services. monday.com markets itself as a fully customizable CRM platform, making it easy for business owners to build and expand their own businesses without having to invest in dedicated staff, or extreme computer skills. monday’s software is designed to be highly intuitive and user-friendly, making it possible for the average business owner to set up a system in one day.

monday.com Features: Contact Management, Pipeline Management, Document Management, Email Marketing, Marketing Automation, Social Media Integration, Proposal Management, Lead Management, Task management, File Sharing, Territory Management, Contract Management, Collaboration, Project Management, Reporting & Analytics

“monday.com CRM has opened countless doors of opportunities that we never had before. We were able to customize the CRM on top of monday.com Work OS to fit the needs of our day-to-day activities.” – Kyle Dorman | Operations Manager at Ray White

monday.com Reviews

monday.com

Israel

1001 – 5000

2014

$10 /seat /month

Yes

4.6

2800+ Reviews

4.6

500+ Reviews

HubSpot CRM - Best CRM Software For Architects

4. HubSpot CRM – CRM for Construction & Architects

Our Score 97/100

About HubSpot CRM: HubSpot CRM is a software application that primarily focuses on managing your business’s online presence and online marketing practices. The HubSpot CRM software is the backbone of every company’s website; it allows for managing and monitoring web traffic, tracking analytics, creating content for social media, and measuring success. Having access to HubSpot CRM can give you more insight into your customer’s behavior and customer relationship, which ultimately can help improve your company’s bottom line.

HubSpot CRM Features: Contact Management, Pipeline Management, Document Management, Email Marketing, Marketing Automation, Social Media Integration, Proposal Management, Lead Management, Task management, File Sharing, Territory Management, Contract Management, Collaboration, Project Management, Reporting & Analytics

“One of the most dangerous things a software company can do is remain static, HubSpot does a great job of listening to its customers and keeping up with the shifting world of technology. It’s a trustworthy platform that will keep pace with whatever the future brings.” – Haley Irwin

HubSpot CRM Reviews

HubSpot

United States

1001 – 5000

2012

Not provided by vendor

Yes

4.5

3400+ Reviews

4.4

9500+ Reviews

Keap - Best CRM for Architects

5. Keap – Best CRM Solution for Small Business

Our Score 97/100

About Keap: Keap CRM is a professional cloud-based CRM and contact management software that is easy to use and manage. It is simple to use, yet powerful enough to be used in bigger companies and large enterprises. Keap CRM has been primarily designed for small businesses but can also be used by medium or large companies. Its features include task management, scheduler, security logins, time tracking, sales pipeline management, customer care automation with support ticketing, and SMS/phone call recording.

Keap Features: Contact Management, Pipeline Management, Document Management, Email Marketing, Marketing Automation, Social Media Integration, Proposal Management, Lead Management, Task management, File Sharing, Territory Management, Contract Management, Collaboration, Project Management, Reporting & Analytics

“We looked at our business model, we were able to hire our first business coach, and Keap gave us enough breathing room to identify the bottlenecks in our production and sales systems. Ultimately, ALL the success MiSyte.com has enjoyed comes back to my decision to purchase Keap in 2014.” – Jamie Gilleland

Keap Reviews

Keap

United States

201 – 500

2001

$59.00 /month

Yes

4.1

1100+ Reviews

4.2

1400+ Reviews

Nimble CRM - Best Engineering & Architecture CRM Software

6. Nimble CRM – Best Engineering & Architecture CRM Software

Our Score 97/100

About Nimble CRM: Nimble CRM is an all-in-one customer relationship management and sales software that integrates your entire business – including email, marketing, phone calls, documents, tasks, and more. Nimble helps you find the right information at the right time to make better decisions. With Nimble, your entire business is connected and instantly available to your sales team. Nimble is a web-based platform that connects customers, salespeople, executives, and support staff to the information they need. CRM solutions keep track of every customer you do business with and also help you create customized campaigns.

Nimble CRM Features: Contact Management, Pipeline Management, Document Management, Email Marketing, Marketing Automation, Social Media Integration, Proposal Management, Lead Management, Task management, File Sharing, Territory Management, Contract Management, Collaboration, Project Management, Reporting & Analytics

“Traditional CRM solutions have gaps that reduce their value in the modern workplace. Nimble addresses these gaps by integrating with social media and web search to automatically enrich records in the system with context and eliminates the time spent by sales agents searching for background information on prospects.” – Daniel Elman

Nimble CRM Reviews

Nimble

United States

11 – 50

2009

$25.00 /month

Yes

4.4

1700+ Reviews

4.5

980+ Reviews

Evolved Metrics CRM - Best CRM for Architects

7. Evolved Metrics CRM – Track opportunities, contacts, proposals, and activities

Our Score 96/100

About Evolved Metrics CRM: Evolved Metrics CRM provides a seamless, connected customer experience. From modern, mobile-friendly technology to powerful, insightful reporting and an all-inclusive set of features, their dynamic customer service software has been engineered to help you dominate your market by fully connecting with your customers. Evolved Metrics gives your team a single system of record that speeds up collaboration, simplifies service, and helps you drive revenue growth. You can communicate with customers, manage every lead and case in your pipeline, and manage the entire customer relationship lifecycle.

Evolved Metrics CRM Features: Contact Management, Pipeline Management, Document Management, Email Marketing, Marketing Automation, Social Media Integration, Proposal Management, Lead Management, Task management, File Sharing, Territory Management, Contract Management, Collaboration, Project Management, Reporting & Analytics

“We used Salesforce in the past and moved over to Evolved Metrics’ CRM because it is simpler, easier to navigate and most importantly we have a real person we can talk to about any challenges.” – Justin from Questor Technology

Evolved Metrics CRM Reviews

Evolved Metrics

Canada

02 – 10

2015

$25.00 /month

Yes

0.0

00 Reviews

0.0

00 Reviews

improveit 360 - Best CRM Software for Architects

8. improveit 360 – CRM for Engineering Firms

Our Score 96/100

About improveit 360: This is a powerful CRM software for architects across enterprises. This software can also be established in the organization for contractors, remodelers, home pros, and other users across the home improvement industry. Major advantages of using this software is include streamlining the conversion of leads, managing the products, reporting on a real-time basis, and expansion of the operations. This software acts as a partner in building a CRM system that fits the needs of the business and also acts as a consultancy product for the companies in the industry.

improveit 360 Features: Contact Management, Pipeline Management, Document Management, Email Marketing, Marketing Automation, Social Media Integration, Proposal Management, Lead Management, Task management, File Sharing, Territory Management, Contract Management, Collaboration, Project Management, Reporting & Analytics

“The reports that we have access to can be easily manipulated to quickly provide whatever it is we’re looking for, if it’s a missed appointment or if we can’t remember who our last call was with, it’s easy to narrow that information down with improveit 360’s reports – it’s that simple. Whenever we’re looking for something or trying to problem solve, improveit 360 is so easy to navigate that we’re always able to quickly and effortlessly find what we’re looking for.” – Cheryl Falstad

improveit 360 Reviews

improveit 360

United States

11 – 50

1999

$150.00 /month

No

3.8

10+ Reviews

4.5

10+ Reviews

JOBPROGRESS - Best Architecture CRM

9. JOBPROGRESS – CRM Software and Engineering Services

Our Score 96/100

About JOBPROGRESS: This is one of the business applications that meet the user at their location and takes them to the location where they wish to go, at their pace. This software helps the user in simplifying everything as its focuses on collaboration. This CRM software for architects reduces the level of complexity and effort. Remote business control, safe cloud storage, quick estimation, scheduling, and quoting are some of the features of Job progress software.

JOBPROGRESS Features: Contact Management, Pipeline Management, Document Management, Email Marketing, Marketing Automation, Social Media Integration, Proposal Management, Lead Management, Task management, File Sharing, Territory Management, Contract Management, Collaboration, Project Management, Reporting & Analytics

“Easily the best and most customizable CRM for the industry our today. Their app is second to none and the desktop platform makes following jobs a breeze! Plus, grabbing an e-signature right on the contract on the app is cake. No extra app to use” – Zach L.

JOBPROGRESS Reviews

JobProgress

United States

11 – 50

2016

$55.00 /month

No

4.4

350+ Reviews

3.8

10+ Reviews

Architects CRM Software Buyer’s Guide

» What is CRM software for Architects?

CRMs for construction & architects are a vital strategy for managing the sales process to attract and retain your customers. It's a highly specialized industry with its own unique set of needs, so it's important to know what CRM software offers architects before you start shopping.

The most important thing you need to know about CRM software for architects is that it's not any old software. There are several different CRM platforms out there, including what is referred to as hybrid solutions and so on. They all have in common that they can gather data and engage in marketing activities to increase revenue and attract new clients. However, none will help you increase sales with your established customers. That activity is much too high on the list of priorities for architectural firms that want to keep their growth rate consistent. In other words, the best CRM software for architects will sift through the data you already have and help you with marketing activities about bringing in new business.

CRM software for architecture is used to keep track of prospects and clients, which is where part of the appeal of using such software stems from. Being able to create marketing campaigns based on insights you gather from data that's already been collected is a critical differentiator in this niche.

The best kind of CRM software for architects won't just help you with selling your services. It will also help you understand and reach out to your potential customers. That's why we'll talk about the features that make for good CRM software for architects and the ones that will help you sell and keep your current customers loyal.

» Features of CRM Software for Architects

Successful architects work hard to sell their firm's services so that they can make a profit. This includes attracting the best clients, directing the most profitable projects, and employing cost-effective marketing strategies. Concurrently, they must stay on top of all aspects of their business, including accounting, salesmanship, and internal record keeping. A modern architect should utilize software that assists in these tasks, such as CRM software. Here are some basic features every CRMs for construction & architects must have:

› Marketing automation

Many small businesses, including architects, do not employ marketing automation software to automate daily business procedures. CRMs for construction & architects should be able to assist their business with managing the sales process from beginning to end, including workflows for marketing activities and updating customer records with information entered into the system.

› Data management

CRM software for architects can help them keep track of all their essential documents by creating strong links and relationships between documents and contacts. In addition, CRM software allows them to access these essential items from any location as long as they are online. Additionally, it will enable you to export data.

› Lead generation

A successful marketing strategy should begin with knowing your important customers and how they make the most significant purchasing decisions. This helps you create a system focused on the customer's needs. CRMs for construction & architects allow you to interact with your customers directly by creating lead lists. This can be accomplished via emails, phone calls, or other means of interaction to obtain information about them to know more about them and their decision-making habits.

› Optimizing customer service

Engineering & architecture CRM software can help you minimize your calls to customers and increase your client satisfaction by helping to improve the customer-agent relationship. Designate agents in each region to be able to follow up for specific projects. These agents can receive work orders from the sales team and contact a customer if necessary.

› Fast progressive invoicing

If you feel that you are not getting paid on time, the best CRM software for architects may be able to assist in catching this vital fact by automatically checking invoices from all contacts daily. If there is a problem, it will notify you at least 24 hours before it goes past due or if it has already gone past due and needs to be corrected before there is any financial damage.

› Leads into projects

Many architects are hesitant to call on prospects who have never done business with them. They worry about low-quality leads and the possibility of being scammed. Best CRM software for architects can help with this by providing a list of people contacted by other firms and leads from proposals from different companies so that you can be more confident that you are reaching the right people.

› Remote access

CRM software for architects is vital for remote contractors such as architects to access their contact information, document requests, and projects in progress while away from their desks.

› Analysis

This type of software should be able to provide reports based on the information you input and create charts for a visual representation of the data. These charts can help show this information to your management team to make crucial decisions.

› Tracking

Customer Relationship Management (CRM) for architects should be capable of tracking projects and tasks from beginning to end. This helps record payments, report income, and track important dates or events within projects or assignments. This helps keep project managers and accountants within your staff on track with everything about a specific project or task.

› Automated campaigns

This type of software should be able to create automated campaigns that are triggered by set dates or events. These may include sending emails, phone calls, or text messages to contacts you have found through CRM software analysis.

› Third-party integration

This is a massive benefit for many companies, including architects. It allows CRM to integrate and communicate with other third-party applications. You can also connect with other programs, such as payment gateways and web applications like WordPress websites.

» What are the Benefits of CRM Software for Architects?

Many people use CRM software to help them run their businesses. Businesses and individual architects use CRM to keep track of contracts or get images and measurements taken by a computerized laser scanning device. Let us see why and how CRM for architects benefits individuals and businesses.

› Improved efficiency:

Using new and best CRM software for architects, one can automate their business and enhance the efficiency of their business process. CRM for architects eliminates the time-consuming task of manually measuring site areas. In addition, it also reduces the risk of human error and avoids delays in construction progress due to inaccuracies in measurements. Furthermore, the best CRM software for architects can be programmed to generate leads and analytics. This helps to utilize an architect's time fully and increases the overall process's efficiency.

› Increased accuracy:

Engineering & architecture CRM software also helps ensure your work is completed with higher accuracy. For architects, CRM software can help increase efficiency in many ways. CRMs for construction & architects can store your customer contacts with their personal information, projects you've worked on for them, and contact details. You can easily export these records to make proposals and keep records up-to-date. You will know your customer's financial information and when they are due to make payments. This allows you to track how your company is performing financially so that you can reassure potential investors that your income is increasing.

› Increased communication:

CRMs make it easier for architects to communicate with their clients without any issues or delays. Through an architecture CRM, for example, you can update clients about new developments in their construction projects in real time. This saves time and is more efficient than making regular phone calls to keep clients updated. In addition, you can also communicate with them more personally by sending them photography, videos, and other images via email rather than simply writing a text message. This also helps to develop better relationships with clients.

› Improved customer relations:

Architecture CRM software that helps keep track of current projects while allowing communication between architects and clients. This way, you can see all your past and current projects displayed in one software program. You can then give clients immediate updates about their work, and you can review the status of their projects. By doing this, you will be able to attract more and more clients to your business while also ensuring they are satisfied customers.

» How to Choose the Best CRM for Architects?

The world of architecture is now more digital than ever before, and those who have embraced the changes have seen their careers take off. Here, we cover how to select the most suitable CRM for architects.

› Features of the CRM:

CRM for architects must have various features to make the software a strong contender. The features should include the following: The software must be easy to use. Architects are generally brilliant but not computer savvy. They like their tools to be simple, intuitive, and easy to use. If the CRM is difficult to use, they will get frustrated, and you will lose their interest quickly. Email integration is a must-have feature in CRM for architects. Most architects today rely on email to communicate with everyone else in the office. If you don't integrate your CRM with email, you're losing out on a critical feature that could make or break your business.

› On-premise or cloud CRM software:

Cloud CRM is more cost-effective, with simplified IT management and flexibility. Cloud or on-premise: The choice between on-premise and cloud is often based on your business size and budget. A hosted on-premise system may be the solution if you have a small business with a flat organizational structure, or your budget is minimal. Cloud CRM is a more cost-effective solution, making it easier to manage and scale than on-premise solutions. It also offers more flexibility and scalability, allowing you to move your system to another server if you need to add capacity.

› Pricing:

Architecture CRM is expensive these days, but pricing varies considerably based on the features you require and the size of your business. Cloud CRM is typically much cheaper than on-premise solutions as it does not have many hardware costs associated with running it.

› Scalability:

Scalability is essential to keep in mind when choosing an architecture CRM. You won't require much scalability if you're a small business and only have two or three employees. However, as your business grows, so will your need for scalability.

› Integration with other software:

If you are not met with the feature of integration with other software, your architecture CRM software may be the wrong one for your business. You'll want to ensure that your new system provides integration with email, or users can export leads from the system into a spreadsheet format if needed.

› Ease of Use:

Many other aspects of the system may be necessary, but if your architects aren't able to use the system quickly, it will be a significant burden on the business. This is why Ease of Use is so essential. You'll want to ensure that your CRM software is intuitive and easy to send the correct information to the right team at the right time.

› Customer Support:

Customer support is something every business needs, but it's especially critical in CRM for architects if things go wrong and something needs to be fixed immediately. It's also a must-have when you first begin using a new CRM, as you'll need help maximizing its performance.

» Conclusion

Every CRM software solution is different, but some general rules apply to all of them. The primary pipeline for using any CRM for architects is collecting data from your current and potential customers, the single that information to create effective marketing campaigns. Depending on how well you know your clients, every step can be different. So, make sure you choose the best CRM software for your engineering firms. Also, ensure that it has all or most of the above features to boost employee productivity.