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The World’s Most Popular Free Online Survey Tool

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SurveyMonkey Overview

SurveyMonkey is an online survey tool that enables users to create, send, and analyze surveys. It's designed for ease of use, allowing users to quickly create surveys with a variety of question types, including multiple choice, rating scales, and open-ended responses. SurveyMonkey offers templates and question banks to simplify survey creation. The platform also supports custom branding, enabling businesses to align surveys with their visual identity. Analysis features include real-time results, data filtering, and export options for further analysis. SurveyMonkey facilitates audience targeting and survey distribution through various channels, including email and social media. Additionally, it ensures data security and compliance with privacy standards. This tool is suitable for a wide range of survey needs, from customer feedback to market research.

SurveyMonkey screenshot & Video

Contact Details

  • Vendor Name Momentive
  • Founded 1999
  • Location United States
  • Employees 1000+

Support

  • 27x7 Support 24x7 Support
  • Email Email
  • Phone Phone
  • Chat Chat
  • Knowledge Base Knowledge Base

Training

  • Webinar Webinar
  • Documentation Documentation

Licensing & Deployment

  • Proprietary Proprietary
  • Cloud Hosted Cloud Hosted
  • Web-Based Web-Based
  • iPhone iPhone
  • Android Android

Typical Customers

  • Self-Employed Self-Employed
  • Small-Business Small-Business
  • Midsize-Business Midsize-Business
  • Large-Enterprise-Business Large-Enterprise-Business

Language Supported

English

Industries

Computer Software, E-commerce, Information Technology & Services, Manufacturing, Retail, Wholesale

SurveyMonkey Features

  • Trend Analysis
  • Survey/Poll Management
  • Data Visualization
  • Reporting/Analytics
  • Chat/Messaging
  • CRM
  • Feedback Management
  • Customer Segmentation
  • Customer Database
  • SMS Messaging
  • Visual Analytics
  • Email Management
  • Engagement Tracking
  • Multi-Channel Communication
  • Complaint Monitoring
  • Customer Experience Management
  • Sentiment Analysis
  • Performance Metrics
  • Social Media Integration
  • Customer Journey Mapping
  • NPS Survey
  • CES Survey
  • CSAT Survey
  • Performance Management
  • Employee Recognition
  • Real Time Data
  • Progress Tracking
  • Goal Management
  • Surveys & Feedback
  • Engagement Tracking
  • Employee Onboarding
  • Chat/Messaging
  • Pulse Surveys
  • Goal Setting/Tracking
  • Gamification
  • Training Management
  • Benchmarking
  • Feedback Management
  • 360 Degree Feedback
  • Performance Metrics
  • Reporting/Analytics
  • Communication Management
  • Employee Reward Programs
  • Question Library
  • Employee Management
  • Alerts/Notifications
  • Employee Database
  • Negative Feedback Management
  • Employee Portal
  • URL Customization
  • Offline Response Collection
  • Feedback Management
  • Template Management
  • Email Marketing
  • Reporting/Analytics
  • Multi-Language
  • Data Import/Export
  • Real Time Data
  • Engagement Tracking
  • Question Piping
  • Data Analysis Tools
  • Activity Dashboard
  • Customer Segmentation
  • Question Library
  • Survey Builder
  • Customizable Questions
  • Randomization
  • Support Audio/Images/Video
  • Site Intercept Survey
  • Question Branching
  • Multi-Channel Distribution
  • Drag & Drop
  • Social Media Integration
  • Skip Logic
  • Response Validation
  • Pulse Surveys
  • Access Controls/Permissions
  • Visual Analytics
  • Alerts/Notifications

SurveyMonkey Pricing

Pricing Type

  • Pricing Type Usage Based

Preferred Currency

  • USD ($) USD ($)

Free Trial

  • Free Trial Available

Free Version

  • NA

Payment Frequency

  • Annual Subscription Annual Subscription
Pricing Page  

Plans & Packages

Team Advantage

$75 Per Month

SurveyMonkey FAQ's

  • No, SurveyMonkey does not offer a free version.

  • Yes, SurveyMonkey offers a free trial.

  • No, Credit Card details are not required for the SurveyMonkey trial.

  • SurveyMonkey offers the following pricing plans & packages:

    Starting Plan:

    $75 Per Month

  • SurveyMonkey supports the following payment frequencies:

    • Annual Subscription

  • No, SurveyMonkey does not offer an API.

  • SurveyMonkey offers support with the following options:
    • 27x7 Support , Email , Phone , Chat , Knowledge Base

  • SurveyMonkey offers training with the following options:
    • Webinar , Documentation

  • SurveyMonkey supports the following languages:
    • Danish , Dutch , English , Finnish , French , German , Italian , Japanese , Korean , Portuguese , Russian , Spanish , Swedish , Turkish

  • Following are the typical users of the SurveyMonkey:
    • Self-Employed , Small-Business , Midsize-Business , Large-Enterprise-Business

  • SurveyMonkey supports the following deployment:
    • Cloud Hosted

  • SurveyMonkey supports the following devices and operating systems:
    • Web-Based , iPhone , Android