Are you in search of the best Survey software for your organization? Survey software helps you to collect the feedback from the targeted set of people. To survive in this competitive market, you should know what users think about your product and what changes can you make to make it better.
Manually, it becomes very difficult and also costly. With the advancement of technology, this hectic work can be done very easily via the internet. This software is very easy to be used and fast.
What is Survey Software?
Best survey software takes you to the place where it has gathered data. You can easily paste the same wherever you want and help you to reach your targeted respondents. These tools have many appearance options, and you can choose the one that suits you well. The best feature that attracts most of the business entrepreneurs is that it can record voice messages too.
Best Survey Tools collects the data in one dashboard so that you can easily find it whenever you want. These applications work like a professional and save the answers as soon as the client’s response to it. Best Online Survey Tools aids you to convert your demographics into a questionnaire.
This will present the results in the form of graphs, tables or charts. It will make easy for you to analyze the actual position of your product on the market. If you lack for a ready pool of respondents, this service is a great way to jump-start your survey, mainly via online. Best Survey Tools are ranked according to the needs for desktop applications to complex web system.
Using these tools will reduce your cost in an online survey as it requires only a small team to manage it. If you want, then you can change your questionnaire anytime with minimum cost. Below, are the 20 best Online Survey software, which is famous for their services and advantages.
These are ranked by ratings given by the users on trusted and reliable sites like GetApp, Capterra, and G2Crowd.
List of Best Survey Software | Top Online Survey Tools Reviews
1. SurveyMonkey – Free online survey tool
About SurveyMonkey : We’re on a mission to help people turn their curiosity into action. SurveyMonkey is the world’s leading survey platform enabling curious individuals and companies – including 98% of the Fortune 500 – to have conversations at scale with the people who matter most. Ask more. Know more. Do more. Founded in 1999 and based in San Mateo, California, SurveyMonkey’s 700+ employees throughout North America, Europe, and Asia Pacific are dedicated to powering the curious.
SurveyMonkey Survey Features : Custom Survey URLs, Email Marketing
“The nice thing about survey monkey is that it gives you an easy way to get opinions on various topics through a simple form. Furthermore, rather than having to create the form by hand, Survey Monkey does all the work. Choose your question type, input the question, and *boom*: you’ve got your first form up and running.” – P Christopher
501 – 1000
Yes, get a free trial
2. SoGoSurvey – Online survey, poll & quiz creation platform
About SoGoSurvey : Established in 2013, SoGoSurvey has emerged as one of the best survey tools on the market for users worldwide. From its base in Herndon, Virginia, SoGoSurvey connects companies with their customers, managers with their employees, and researchers with their subjects. From its survey software to an online quiz tool, with users ranging from students to CEOs, SoGoSurvey offers everyone the chance to learn from their data.
SoGoSurvey Survey Features : Custom Survey URLs, Data Analysis Tools, Email Marketing, Mobile Survey, Question Branching, Question Library, Site Intercept Survey, Skip Logic, Supports Audio / Images / Video
“We use surveys to listen to the “collective voice” of many groups in our community, but we don’t have emails for everyone. The Survey Access Codes feature allowed us to invite a sample of our residents through postal mail and maintain survey integrity with unique passwords. It worked beautifully!” – Karen Derby
11 – 50
3. Nicereply – Customer Satisfaction Survey, Net Promoter Score & CES 2.0
About Nicereply : How good is your customer service? How loyal are your customers? Ask your customer and let them tell you. Improve your customer service & experience with Nicereply – a customer satisfaction survey software, including CSAT, NPS & CES 2.0 . We are company full of data crunchers, pixel officers and algorithm loving geeks that strive to provide the best customer satisfaction survey tools.
Nicereply Survey Features : Custom Survey URLs, Data Analysis Tools, Email Marketing, Mobile Survey
“The tool is helpful in finding trends in how our customer service agents respond. The site is easy to navigate, and I like that I’m able to check reviews for different groups of agents as well as different time frames. The reviews we receive from customers on Nicereply is really helpful in gauging how our agents respond..” – Michelle P.
02 – 10
4. Zoho Survey – Everything surveys—made simple and powerful
About Zoho Survey : Zoho Survey is an online survey and questionnaire creation tool used by small to large enterprises with ease. Create surveys to target your audience and collect feedback from them. Zoho Survey gives you all the essential features to create surveys, distribute them and analyze the data you receive. Equip yourself with the information to make smarter decisions.
Zoho Survey Features : Custom Survey URLs, Data Analysis Tools, Email Marketing, Mobile Survey, Offline Response Collection, Question Branching, Skip Logic, Supports Audio / Images / Video
“We use Zoho survey to conduct easy and fast surveys among our clients and customers. It is intuitive both on the business side( organizations) and on the customer side(survey recipients).I love its mobile approach ,which is very important because majority of survey respondents answer our surveys from their smartphones.” – Ifeoma O.
1001 – 5000
5. SurveyLegend – Mobile-friendly survey management platform
About SurveyLegend : SurveyLegend offers the next generation of online surveys – engaging and platform independent. SurveyLegend makes sure your surveys look astonishing on every device. We truly believe that getting insight should be a joy and easy to do. So we set out to accomplish just that. With a unique design and incredible ease of use, we created the world’s simplest yet most powerful survey solution. SurveyLegend defines the future of the online survey industry with its survey software, one innovation after the other.
SurveyLegend Survey Features : Custom Survey URLs, Data Analysis Tools, Email Marketing, Mobile Survey, Offline Response Collection, Question Branching, Site Intercept Survey, Skip Logic, Supports Audio / Images / Video
“SurveyLegend makes it simpel to make an beautiful survey. You can use pictures and emojis to make it really interesting for the participants, and itworks well. Plus it is an easy tool to use, and if there are doubts they have a really good support system. Really Amazing and Easy survey tool!” – João Antonio B.
02 – 10
Yes, get a free trial
6. Survio – Online Survey Software
About Survio : Survio provides a free and easy tool for any type of online survey. The product provides plenty of ready-made survey templates, layouts and styles. You can easily create a new survey with professional content and a stunning look in just a few clicks! You can view your collected responses in real-time, using tables, charts, PDF reports and data files for most filetypes. The user interface is extremely easy and intuitive. With Survio anybody can create a survey, even if you have no experience. Users won’t need to download or install anything and Survio can be used with any popular browser.
Survio Survey Features : Custom Survey URLs, Data Analysis Tools, Email Marketing, Mobile Survey, Offline Response Collection, Question Branching, Question Library, Site Intercept Survey, Skip Logic, Supports Audio / Images / Video
“I’d been searching for an online survey software to get customer feedback about my website and mobile app. After trying several apps, I found Survio to be a powerful survey tool while remaining easy to use. Customer service has been excellent and has provided quick and accurate responses.” – Dave Meyer
11 – 50
Yes, get a free trial
7. 123FormBuilder -Web forms: as easy as 1-2-3!
About 123FormBuilder : At 123FormBuilder (former 123ContactForm), we believe in easily gathering data to improve business, so we’ve created a powerful online form builder that allows you to create forms and surveys as easy as 1-2-3. Since 2008, our team spirit mixes development skills with interaction with our public. Today we have over 1.7 million users spread in 186 countries.
123FormBuilder Survey Features : Custom Survey URLs, Data Analysis Tools, Email Marketing, Mobile Survey, Offline Response Collection, Question Branching, Question Library, Supports Audio / Images / Video
“The best registration forms are the ones that are so easy to use that you don’t even notice how they work. We appreciate 123FormBuilder’s ability to deliver a complete and effective registration solution.” – Silviu Vert
51 – 200
8. SmartSurvey – Online survey & questionnaire tool
About SmartSurvey : SmartSurvey is a UK-based provider of digital survey solutions. Launched in 2010, the company has rapidly grown into one of the leading online survey software suppliers in UK and Europe. At SmartSurvey, our personalised customer support is exceptional. Our team is friendly, approachable and professional and we are focused on delivering the tools you need to conduct effective research. Registered under the Data Protection Act, we are trusted by a multitude of organisations to store data securely on UK-based servers.
SmartSurvey Survey Features : Custom Survey URLs, Data Analysis Tools, Email Marketing, Mobile Survey, Offline Response Collection, Question Branching, Question Library, Site Intercept Survey, Skip Logic, Supports Audio / Images / Video
“We are using SmartSurvey to gather views from both our employees and our customers. We have set up a few surveys now, collecting responses in the form of free text boxes, radio buttons and drop downs. The dashboard is easy to navigate. It is helpful to have the option to use pre-programmed questions and our own corporate template. ” – Suzanne M.
11 – 50
9. QuestionPro – Web-based online survey solution
About QuestionPro : With over 2.5 million users across 40 countries, we are a leading provider of online survey software that allows our users to generate the insights they need to make better business decisions. Our software includes not only tools for creation, distribution, and analysis of surveys, but also provides a platform for polling, tablet-based mobile research, and data visualization. We have provided reliable and innovative technology to Fortune 100 companies, academic institutions, small businesses, and individual DIY researchers for over ten years.
QuestionPro Survey Features : Custom Survey URLs, Data Analysis Tools, Email Marketing, Mobile Survey, Offline Response Collection, Question Branching, Question Library, Site Intercept Survey, Skip Logic, Supports Audio / Images / Video
“I liked the most that QuestionPro is easy to use comparing with others, also it is user friendly product. You can prepare your questions and make effective online surveys with reliable and honest results. I like using this software. Perfect survey platform with realistic results.” – Serpil D.
201 – 500
Yes, get a free trial
10. GetFeedback – Send better surveys. Collect better feedback
About GetFeedback : GetFeedback’s mission is simple: to help companies understand and improve their customer experience with beautiful, easy-to-use software. Founded by Salesforce executives Sean Whiteley and Kraig Swensrud in 2013, GetFeedback has grown to become the undisputed leader in customer experience surveys for the Salesforce ecosystem. GetFeedback’s surveys are used by some of the world’s most innovative brands to monitor customer satisfaction and boost engagement — all while ensuring a seamless, on-brand experience.
GetFeedback Survey Features : Custom Survey URLs, Data Analysis Tools, Email Marketing, Mobile Survey, Question Branching, Question Library, Site Intercept Survey, Skip Logic, Supports Audio / Images / Video
“GetFeedback for Salesforce provides the real-time customer insights that we need to take action. Our survey completion rate has skyrocketed to 94%, and our costs have gone down 95%.” – Myshka Sansoin
11 – 50
Not provided by vendor
11. Hyphen – Real-time feedback & engagement at team or company level
About Hyphen : Hyphen is the new way coworkers express themselves openly. Every employee – from the new intern up to the CEO – can post any question anytime anonymously, get real-time responses and start unbiased, safe conversations. Hyphen boosts employee engagement, increases productivity and retention. Companies – senior managers and HR – get a real-time quantified pulse on their workforce and can make better, timelier decisions.
Hyphen Survey Features : Custom Survey URLs, Data Analysis Tools, Email Marketing, Mobile Survey, Question Library, Supports Audio / Images / Video
“Hyphen has changed way we listen to our associates, and the speed at which we, the management can take action. The real time insights that we have collected in just few months have had tremendous positive impact on our teams and have been at the origin of initiatives that we believe can improve employee engagement” – Ashish S
11 – 50
Not provided by vendor
12. MySurveyLab – Survey software and questionnaire tool
About MySurveyLab : MySurveyLab.com is a fast growing solutions-based company offering innovative and one of the best on the market online survey software. Our web service allows to create professional surveys, collect responses and analyze data in a real-time. MySurveyLab is professional survey software for any size of business, non-government organizations and professionals. MySuveyLab is survey tool that facilitates custom survey creation, automates the response collection process, and provides real-time reporting and analytics.
MySurveyLab Survey Features : Custom Survey URLs, Data Analysis Tools, Email Marketing, Mobile Survey, Offline Response Collection, Question Branching, Question Library, Site Intercept Survey, Skip Logic, Supports Audio / Images / Video
“We had a theory regarding our product and needed to conduct a survey to prove it right or wrong, The results were very, very helpful. The survey was easy to create. The reports are easy to use. The support team is helpful and responds fast. They can provide their own panel of respondents which was extremely helpful.” – Kirill L.
02 – 10