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User Research & Customer Feedback Software

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Qualaroo Overview

Qualaroo is a user feedback and survey tool designed to help businesses gain insights directly from their customers. It features targeted surveys which can be displayed on websites, mobile apps, or via link sharing. These surveys are customizable, allowing for varied question types and branding options. Qualaroo's nudge technology enables you to ask the right questions at the right time, ensuring high response rates. The software includes sentiment analysis, helping to interpret the emotions behind customer responses. It also offers integration with various analytics tools for deeper data analysis. With its exit-intent surveys, Qualaroo can capture feedback from users about to leave the site, offering critical insights into user behavior. Overall, it's a straightforward tool for gathering and analyzing customer feedback.

Qualaroo screenshot & Video

Contact Details

  • Vendor Name ProProfs
  • Founded 2012
  • Location United States
  • Employees 101-500

Support

  • Email Email
  • Phone Phone
  • Chat Chat
  • Knowledge Base Knowledge Base

Training

  • In-person In-person
  • Webinar Webinar
  • Documentation Documentation

Licensing & Deployment

  • Proprietary Proprietary
  • Cloud Hosted Cloud Hosted
  • Web-Based Web-Based
  • iPhone iPhone
  • Android Android

Typical Customers

  • Self-Employed Self-Employed
  • Small-Business Small-Business
  • Midsize-Business Midsize-Business
  • Large-Enterprise-Business Large-Enterprise-Business

Language Supported

English

Industries

Computer Software, E-commerce, Information Technology & Services

Qualaroo Features

  • Pipeline Management
  • Lead Qualification
  • Contact Management
  • Email Marketing
  • Web Forms
  • Lead Capture
  • Contact Database
  • CRM
  • Activity Tracking
  • Event Triggered Actions
  • Campaign Planning
  • Lead Segmentation
  • Lead Management
  • Customer Segmentation
  • Chat/Messaging
  • Prospecting Tools
  • Campaign Management
  • Engagement Tracking
  • Auto-Responders
  • Social Media Integration
  • Conversion Tracking
  • Multi-Channel Marketing
  • Lead Nurturing
  • Email Management
  • Campaign Analytics
  • Drip Campaigns
  • Landing Pages
  • Multi-Campaign
  • Lead Verification
  • Forms Management
  • Lead Scoring
  • Trend Analysis
  • Survey/Poll Management
  • Data Visualization
  • Reporting/Analytics
  • Chat/Messaging
  • CRM
  • Feedback Management
  • Customer Segmentation
  • Customer Database
  • SMS Messaging
  • Visual Analytics
  • Email Management
  • Engagement Tracking
  • Multi-Channel Communication
  • Complaint Monitoring
  • Customer Experience Management
  • Sentiment Analysis
  • Performance Metrics
  • Social Media Integration
  • Customer Journey Mapping
  • NPS Survey
  • CES Survey
  • CSAT Survey
  • URL Customization
  • Offline Response Collection
  • Feedback Management
  • Template Management
  • Email Marketing
  • Reporting/Analytics
  • Multi-Language
  • Data Import/Export
  • Real Time Data
  • Engagement Tracking
  • Question Piping
  • Data Analysis Tools
  • Activity Dashboard
  • Customer Segmentation
  • Question Library
  • Survey Builder
  • Customizable Questions
  • Randomization
  • Support Audio/Images/Video
  • Site Intercept Survey
  • Question Branching
  • Multi-Channel Distribution
  • Drag & Drop
  • Social Media Integration
  • Skip Logic
  • Response Validation
  • Pulse Surveys
  • Access Controls/Permissions
  • Visual Analytics
  • Alerts/Notifications

Qualaroo Pricing

Pricing Type

  • Pricing Type Flat Rate

Preferred Currency

  • USD ($) USD ($)

Free Trial

  • Free Trial Available

Free Version

  • NA

Payment Frequency

  • Annual Subscription Annual Subscription
  • Monthly Payment Monthly Payment
Pricing Page  

Plans & Packages

Business

$19.99 Per Month

Qualaroo FAQ's

  • No, Qualaroo does not offer a free version.

  • Yes, Qualaroo offers a free trial.

  • No, Credit Card details are not required for the Qualaroo trial.

  • Qualaroo offers the following pricing plans & packages:

    Starting Plan:

    $19.99 Per Month

  • Qualaroo supports the following payment frequencies:

    • Annual Subscription , Monthly Payment

  • No, Qualaroo does not offer an API.

  • Qualaroo offers support with the following options:
    • Email , Phone , Chat , Knowledge Base

  • Qualaroo offers training with the following options:
    • In-person , Webinar , Documentation

  • Qualaroo supports the following languages:
    • English

  • Following are the typical users of the Qualaroo:
    • Self-Employed , Small-Business , Midsize-Business , Large-Enterprise-Business

  • Qualaroo supports the following deployment:
    • Cloud Hosted

  • Qualaroo supports the following devices and operating systems:
    • Web-Based , iPhone , Android