Sogolytics
Claim ProfileThe most comprehensive online survey tool and experience management platform
SoftwareWorld Editorial Review
Why SoftwareWorld Chooses Sogolytics
"Businesses that need to collect and understand feedback often turn to Sogolytics because it makes survey creation and analysis straightforward without requiring much technical knowledge. Teams can gather responses from customers or employees and quickly make sense of the data. It works well for organizations running regular feedback programs or experience tracking. That said, very small teams or those with only occasional survey needs may find the platform offers more than they actually require."
Decision Snapshot
Sogolytics Evaluation Snapshot
Review the most important product facts, official access information, and SoftwareWorld’s page-level trust standards in one place.
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Trust & Transparency
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Structured Product Information
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Editorial Independence
Sponsored participation does not influence SoftwareWorld's editorial assessment.
Data Transparency
Pricing and availability can change, so current details should be confirmed with the vendor.
Product Overview
Sogolytics Overview
Product description, media, company details, support, training, deployment, customer size, languages, and industries.
Support
Training
Licensing & Deployment
Typical Customers
Why Choose Sogolytics
Problem it Solves
-
Enhancing Customer Feedback Collection And Analysis For Better Decision-making
Target Users
-
Business Analysts
-
Customer Experience Managers
-
Market Researchers
-
Human Resources Professionals
-
Educational Institutions
Core Use Case
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Analyze Survey Data
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Gather Customer Feedback
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Measure Employee Engagement
-
Conduct Market Research
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Improve User Experience
USP
-
Transform Feedback Into Actionable Insights Effortlessly
Pros
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Branching logic adapts surveys dynamically based on each respondent's answers
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Multi-channel distribution covers email, SMS, web, and social simultaneously
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Real-time reports surface actionable patterns without manual data crunching
-
Anonymous response options genuinely encourage honest employee and customer feedback
-
Built-in CX and EX tools handle both audiences under one roof
-
Data security compliance meets GDPR and HIPAA standards without extra add-ons
-
White-labeling lets agencies present surveys entirely under their own brand
-
Free plan offers surprisingly decent features for small teams starting out
Cons
-
Reporting customization takes noticeable effort to match specific team needs
-
Advanced features require higher-tier plans most small teams cannot justify
-
Survey logic setup feels overwhelming for first-time users without guidance
-
Mobile experience lacks the polish found in the desktop version
Editorial Buyer Guidance
Who Is Sogolytics Best For?
Review the buyer problem, target users, practical use cases, and product differentiator identified by the SoftwareWorld review team.
Problem It Solves
Enhancing Customer Feedback Collection And Analysis For Better Decision-makingTarget Users
- Business Analysts
- Customer Experience Managers
- Market Researchers
- Human Resources Professionals
- Educational Institutions
Core Use Cases
- Analyze Survey Data
- Gather Customer Feedback
- Measure Employee Engagement
- Conduct Market Research
- Improve User Experience
Unique Selling Point
Transform Feedback Into Actionable Insights Effortlessly
Strengths and Limitations
Sogolytics Pros & Cons
Consider the practical advantages and limitations identified through SoftwareWorld's product assessment.
+
Pros
- Branching logic adapts surveys dynamically based on each respondent's answers
- Multi-channel distribution covers email, SMS, web, and social simultaneously
- Real-time reports surface actionable patterns without manual data crunching
- Anonymous response options genuinely encourage honest employee and customer feedback
- Built-in CX and EX tools handle both audiences under one roof
- Data security compliance meets GDPR and HIPAA standards without extra add-ons
- White-labeling lets agencies present surveys entirely under their own brand
- Free plan offers surprisingly decent features for small teams starting out
!
Cons
- Reporting customization takes noticeable effort to match specific team needs
- Advanced features require higher-tier plans most small teams cannot justify
- Survey logic setup feels overwhelming for first-time users without guidance
- Mobile experience lacks the polish found in the desktop version
Sponsored Products
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Sponsored placements are paid positions and do not influence Sogolytics profile information, SoftwareWorld’s editorial assessment, or user reviews.
Category-Based Capabilities
Sogolytics Features
Each category combines the selected software category, its category-specific description, and the features assigned to that category.
Customer Engagement Software 22 selected features Open category ↗ ⌄
Churn Management
Engagement Tracking
Email Management
Social Media Integration
CRM
Multi-Language
Real Time Analytics
Campaign Management
Content Management
Event Triggered Actions
Feedback Management
Multi-Channel Communication
Customer Database
Surveys & Feedback
Customer Experience Management
Communication Management
Live Chat
Customer Segmentation
Visual Analytics
Customer History
Customer Portal
Sentiment Analysis
Customer Satisfaction Software 23 selected features Open category ↗ ⌄
Trend Analysis
Survey/Poll Management
Data Visualization
Reporting/Analytics
Chat/Messaging
CRM
Feedback Management
Customer Segmentation
Customer Database
SMS Messaging
Visual Analytics
Email Management
Engagement Tracking
Multi-Channel Communication
Complaint Monitoring
Customer Experience Management
Sentiment Analysis
Performance Metrics
Social Media Integration
Customer Journey Mapping
NPS Survey
CES Survey
CSAT Survey
Employee Engagement Software 26 selected features Open category ↗ ⌄
Performance Management
Employee Recognition
Real Time Data
Progress Tracking
Goal Management
Surveys & Feedback
Engagement Tracking
Employee Onboarding
Chat/Messaging
Pulse Surveys
Goal Setting/Tracking
Gamification
Training Management
Benchmarking
Feedback Management
360 Degree Feedback
Performance Metrics
Reporting/Analytics
Communication Management
Employee Reward Programs
Question Library
Employee Management
Alerts/Notifications
Employee Database
Negative Feedback Management
Employee Portal
Survey Software 30 selected features Open category ↗ ⌄
URL Customization
Offline Response Collection
Feedback Management
Template Management
Email Marketing
Reporting/Analytics
Multi-Language
Data Import/Export
Real Time Data
Engagement Tracking
Question Piping
Data Analysis Tools
Activity Dashboard
Customer Segmentation
Question Library
Survey Builder
Customizable Questions
Randomization
Support Audio/Images/Video
Site Intercept Survey
Question Branching
Multi-Channel Distribution
Drag & Drop
Social Media Integration
Skip Logic
Response Validation
Pulse Surveys
Access Controls/Permissions
Visual Analytics
Alerts/Notifications
Customer Experience Software 17 selected features Open category ↗ ⌄
Surveys & Feedback
Dashboard
Data Visualization
Text Analysis
Reporting/Analytics
Customer Segmentation
Negative Feedback Management
Engagement Tracking
Real-Time Notifications
Knowledge Management
Customizable Templates
Customizable Fields
Survey/Poll Management
Feedback Management
Customizable Forms
Multi-Channel Data Collection
NPS Survey Structure
Connected Applications
Sogolytics Integrations
Integration information is displayed only when approved integration products are available on the profile.
Microsoft Outlook
Microsoft Teams
Google Workspace
HubSpot CRM
Salesforce Sales Cloud
Slack
Webex
Zapier
Zoom Meetings
GoTo Meeting
Pricing Information
Sogolytics Pricing
Pricing type, currency, trial availability, payment frequency, destination links, and package-level starting prices.
PLUS
$25
Per Month
Pro
$66
Per Month
Premium
$99
Per Month
Prices shown are profile information and may not include taxes, regional differences, introductory terms, usage limits, or add-ons. Confirm current plans on the vendor website.
Verified User Feedback
Write a Sogolytics Review ↗
Sogolytics Reviews
Approved reviews submitted through verified Google or LinkedIn reviewer accounts.
kaitlyn S.
college student
Data Insights
Sogolytics has made creating surveys for my thesis an absolute breeze. The platform lets me display data in so many ways and design a wide variety of question types, making every survey feel unique and tailored. The team behind Sogolytics is organized, helpful, and truly supportive, which makes the experience even better. Overall, it’s a reliable and powerful tool for anyone looking to gather insights efficiently.
Reviewed on October, 2024
Monni S.
Student
Perfect Survey Solution for Academic Research
Sogolytics has been a game-changer for my doctoral research. The platform combines robust features with a user-friendly interface, making it easy to design surveys and collect reliable data efficiently. Pricing is fair, especially for students, and the customer service is phenomenal—quick, helpful, and attentive. It’s an excellent choice for anyone conducting in-depth academic research.
Reviewed on April, 2024
Alternative Products
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Frequently Asked Questions
Sogolytics FAQs
Answers generated from approved profile information, selected options, packages, integrations, support, training, deployment, and devices.
Sogolytics, formerly known as SoGoSurvey, is a comprehensive survey tool designed to facilitate data collection and analysis for businesses and researchers. It offers a range of survey types, including customer feedback, employee engagement, and market research. The platform is user-friendly, with drag-and-drop survey creation and a variety of customizable templates. Sogolytics provides robust data analytics tools, enabling users to derive actionable insights from survey responses. It also supports multilingual surveys, making it suitable for global audiences. The software ensures high data security standards, keeping collected information safe. Additionally, Sogolytics offers integration with popular business tools, enhancing workflow efficiency. Its focus on simplicity and effectiveness makes it a versatile tool for gathering and analyzing diverse types of feedback.
- Yes, Sogolytics offers a free version.
- Yes, Sogolytics offers a free trial.
- No, Credit Card details are not required for the Sogolytics trial.
-
Sogolytics offers the following pricing plans & packages:
PLUS
$25 Per Month
Pro
$66 Per Month
Premium
$99 Per Month
-
Sogolytics supports the following payment frequencies:
- Annual Subscription
- Yes, Sogolytics offers an API.
-
Sogolytics can be integrated with the following applications:
- Webex , Salesforce Sales Cloud , Google Workspace , HubSpot CRM , Slack , Zoom Meetings , Microsoft Outlook , GoTo Meeting , Microsoft Teams , Zapier
-
Sogolytics offers support with the following options:
- 24x7 Support , Email , Phone , Chat , Knowledge Base
-
Sogolytics offers training with the following options:
- In-person , Webinar , Documentation
-
Sogolytics supports the following languages:
- Arabic , Chinese , Czech , Dutch , English , Finnish , French , German , Hebrew , Italian , Japanese , Korean , Norwegian , Polish , Portuguese , Russian , Spanish , Swedish , Thai , Turkish , Ukrainian
-
Following are the typical users of the Sogolytics:
- Small-Business , Midsize-Business , Large-Enterprise-Business
-
Sogolytics supports the following deployment:
- Cloud Hosted
-
Sogolytics supports the following devices and operating systems:
- Web-Based , iPhone , Android , Windows , Mac
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