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Enterprise Online Survey Software & Tools

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Alchemer Overview

Alchemer Survey, formerly known as SurveyGizmo, is a versatile and user-friendly tool for creating surveys and collecting data. This software stands out for its ability to tailor surveys to fit any need, whether for customer feedback, market research, or employee engagement. Alchemer Survey offers a range of question types, from multiple-choice to open-ended responses, making it easy to gather diverse insights. Its intuitive design ensures that setting up and distributing surveys is straightforward, even for beginners. Additionally, the software provides powerful analysis tools, enabling users to dive deep into the survey results and uncover valuable trends and patterns. Businesses and researchers alike appreciate Alchemer Survey for its flexibility and insightful data analysis capabilities.
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Contact Details

  • Vendor Name Alchemer
  • Founded 2006
  • Location United States
  • Employees 101-500

Support

  • 27x7 Support 24x7 Support
  • Email Email
  • Phone Phone
  • Chat Chat
  • Knowledge Base Knowledge Base

Training

  • In-person In-person
  • Webinar Webinar
  • Documentation Documentation

Licensing & Deployment

  • Proprietary Proprietary
  • Cloud Hosted Cloud Hosted
  • Web-Based Web-Based

Typical Customers

  • Self-Employed Self-Employed
  • Small-Business Small-Business
  • Midsize-Business Midsize-Business
  • Large-Enterprise-Business Large-Enterprise-Business

Language Supported

Arabic, Chinese, Czech, Danish, Dutch, English, Finnish, French, German, Hebrew, Hungarian, Indonesian, Irish, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Turkish, Ukrainian

Industries

Computer Software, E-commerce, Information Technology & Services

Alchemer Features

  • Churn Management
  • Engagement Tracking
  • Email Management
  • Social Media Integration
  • CRM
  • Multi-Language
  • Real Time Analytics
  • Campaign Management
  • Content Management
  • Event Triggered Actions
  • Feedback Management
  • Multi-Channel Communication
  • Customer Database
  • Surveys & Feedback
  • Customer Experience Management
  • Communication Management
  • Live Chat
  • Customer Segmentation
  • Visual Analytics
  • Customer History
  • Customer Portal
  • Sentiment Analysis
  • Trend Analysis
  • Survey/Poll Management
  • Data Visualization
  • Reporting/Analytics
  • Chat/Messaging
  • CRM
  • Feedback Management
  • Customer Segmentation
  • Customer Database
  • SMS Messaging
  • Visual Analytics
  • Email Management
  • Engagement Tracking
  • Multi-Channel Communication
  • Complaint Monitoring
  • Customer Experience Management
  • Sentiment Analysis
  • Performance Metrics
  • Social Media Integration
  • Customer Journey Mapping
  • NPS Survey
  • CES Survey
  • CSAT Survey
  • Reporting/Analytics
  • Social Media Integration
  • Paper-Based
  • Data Import/Export
  • Multi-Language
  • Benchmarking
  • Question Branching
  • Template Management
  • Statistical Analysis
  • Phone-Based
  • Real Time Data
  • Customer Segmentation
  • Survey Builder
  • Face-to-Face
  • Multi-Channel Distribution
  • Customizable Questions
  • Monitoring
  • Panel Management
  • Survey/Poll Management
  • Drag & Drop
  • Trend Analysis
  • Question Library
  • Email Management
  • Sentiment Analysis
  • Conditional Logic
  • Activity Tracking
  • Charting
  • Multiple User Accounts
  • URL Customization
  • Offline Response Collection
  • Feedback Management
  • Template Management
  • Email Marketing
  • Reporting/Analytics
  • Multi-Language
  • Data Import/Export
  • Real Time Data
  • Engagement Tracking
  • Question Piping
  • Data Analysis Tools
  • Activity Dashboard
  • Customer Segmentation
  • Question Library
  • Survey Builder
  • Customizable Questions
  • Randomization
  • Support Audio/Images/Video
  • Site Intercept Survey
  • Question Branching
  • Multi-Channel Distribution
  • Drag & Drop
  • Social Media Integration
  • Skip Logic
  • Response Validation
  • Pulse Surveys
  • Access Controls/Permissions
  • Visual Analytics
  • Alerts/Notifications

Alchemer Pricing

Pricing Type

  • Pricing Type Per User

Preferred Currency

  • USD ($) USD ($)

Free Trial

  • Free Trial Available

Free Version

  • NA

Payment Frequency

  • Annual Subscription Annual Subscription
  • Monthly Payment Monthly Payment
Pricing Page  

Plans & Packages

Collaborator

$55 Per Month

Alchemer FAQs

  • No, Alchemer does not offer a free version.

  • Yes, Alchemer offers a free trial.

  • No, Credit Card details are not required for the Alchemer trial.

  • Alchemer offers the following pricing plans & packages:

    Starting Plan:

    $55 Per Month

  • Alchemer supports the following payment frequencies:

    • Annual Subscription , Monthly Payment

  • Yes, Alchemer offers an API.

  • Alchemer offers support with the following options:
    • 27x7 Support , Email , Phone , Chat , Knowledge Base

  • Alchemer offers training with the following options:
    • In-person , Webinar , Documentation

  • Alchemer supports the following languages:
    • Arabic , Chinese (Simplified) , Czech , Danish , Dutch , English , Finnish , French , German , Hebrew , Hungarian , Indonesian , Irish , Italian , Japanese , Korean , Norwegian (Bokmal) , Polish , Portuguese , Russian , Spanish , Swedish , Turkish , Ukrainian

  • Following are the typical users of the Alchemer:
    • Self-Employed , Small-Business , Midsize-Business , Large-Enterprise-Business

  • Alchemer supports the following deployment:
    • Cloud Hosted

  • Alchemer supports the following devices and operating systems:
    • Web-Based