Zoho Survey Logo

Zoho Survey Claim

Create online surveys and questionnaires for free

 4.4

(8 Reviews)
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Why SoftwareWorld Chooses Zoho Survey:

“Collecting feedback from customers or employees becomes much easier when you have a dedicated survey tool. Zoho Survey works well for teams that regularly need to gather opinions, run polls, or measure satisfaction without spending too much time on setup. It fits naturally within businesses already using other Zoho products, making data collection and sharing feel connected. That said, teams looking for deeply advanced reporting or research-grade analytics may find the insights somewhat limited for complex studies.”
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Zoho Survey Overview

Zoho Survey is a versatile online survey creation tool designed to cater to various data collection needs. It offers a rich library of customizable templates and an intuitive drag-and-drop interface, making survey design both easy and efficient. Users can craft surveys with a wide range of question types, including multiple-choice, matrix, and slider options. Zoho Survey's standout feature is its advanced branching and logic capabilities, which allow for personalized respondent experiences. The software integrates seamlessly with Zoho's suite of applications and other third-party platforms for expanded functionality. It also provides detailed analytics and reporting tools, enabling users to extract meaningful insights from survey responses. With mobile compatibility, Zoho Survey ensures accessibility for respondents on any device.

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Zoho Survey Screenshots & Video

Contact Details

  • Vendor Name Zoho
  • Company Founded Year 1996
  • Location India
  • Number of Employees 1000+

Support

  • Email/Help Desk Customer Support Email
  • Phone Support for Software Users Phone
  • Chat Support for Software Users Chat
  • Knowledge Base for Software Knowledge Base

Training

  • In-person Training In-person
  • Webinar Training Webinar
  • Training Documentation Documentation

Licensing & Deployment

  • Proprietary Licensing Model Proprietary
  • Cloud Hosted Deployment Cloud Hosted
  • Web-Based Software Web-Based
  • iPhone App iPhone
  • Android App Android
  • Mac Operating System Mac

Typical Customers

  • Target Company Size - Self-Employed Self-Employed
  • Target Company Size - Small-Business Small-Business
  • Target Company Size - Midsize-Business Midsize-Business
  • Target Company Size - Large-Enterprise-Business Large-Enterprise-Business

Languages Supported

Chinese, Czech, Danish, Dutch, English, French, German, Hungarian, Indonesian, Italian, Japanese, Korean, Polish, Portuguese, Russian, Spanish, Swedish, Thai, Turkish, Ukrainian

Industries

Advertising & Marketing

Why Choose Zoho Survey

Problem it Solves

  • Problem it Solves Streamlining Feedback Collection For Informed Decision-making

Target Users

  • Target Users Small Business Owners
  • Target Users Marketing Professionals
  • Target Users HR Managers
  • Target Users Educators
  • Target Users Event Organizers

Core Use Case

  • Core Use Case Create Surveys
  • Core Use Case Collect Responses
  • Core Use Case Analyze Data
  • Core Use Case Generate Reports
  • Core Use Case Share Insights

USP

  • USP Effortlessly Create Insightful Surveys For Smarter Decision-making

Pros

  • Pros Decent free tier lets small teams start without budget concerns
  • Pros Building surveys takes under 10 minutes even for beginners
  • Pros 300+ templates cover most use cases right out of the box
  • Pros Logic branching keeps respondents on relevant questions only
  • Pros Tight integration with other Zoho apps saves serious manual work
  • Pros Multilingual support makes global audience research genuinely accessible
  • Pros Real-time reports turn raw responses into readable charts instantly
  • Pros Offline data collection works well in low-connectivity field scenarios

Cons

  • Cons Branching logic setup feels clunky for complex multi-path surveys
  • Cons Free plan restrictions surface quickly for teams with real needs
  • Cons Reporting dashboard lacks the visual depth analytics-focused teams expect
  • Cons Template designs feel dated compared to more modern survey tools

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Zoho Survey Features

  • Arrow Icon Trend Analysis
  • Arrow Icon Survey/Poll Management
  • Arrow Icon Data Visualization
  • Arrow Icon Reporting/Analytics
  • Arrow Icon Chat/Messaging
  • Arrow Icon CRM
  • Arrow Icon Feedback Management
  • Arrow Icon Customer Segmentation
  • Arrow Icon Customer Database
  • Arrow Icon SMS Messaging
  • Arrow Icon Visual Analytics
  • Arrow Icon Email Management
  • Arrow Icon Engagement Tracking
  • Arrow Icon Multi-Channel Communication
  • Arrow Icon Complaint Monitoring
  • Arrow Icon Customer Experience Management
  • Arrow Icon Sentiment Analysis
  • Arrow Icon Performance Metrics
  • Arrow Icon Social Media Integration
  • Arrow Icon Customer Journey Mapping
  • Arrow Icon NPS Survey
  • Arrow Icon CES Survey
  • Arrow Icon CSAT Survey
  • Arrow Icon Reporting/Analytics
  • Arrow Icon Social Media Integration
  • Arrow Icon Paper-Based
  • Arrow Icon Data Import/Export
  • Arrow Icon Multi-Language
  • Arrow Icon Benchmarking
  • Arrow Icon Question Branching
  • Arrow Icon Template Management
  • Arrow Icon Statistical Analysis
  • Arrow Icon Phone-Based
  • Arrow Icon Real Time Data
  • Arrow Icon Customer Segmentation
  • Arrow Icon Survey Builder
  • Arrow Icon Face-to-Face
  • Arrow Icon Multi-Channel Distribution
  • Arrow Icon Customizable Questions
  • Arrow Icon Monitoring
  • Arrow Icon Panel Management
  • Arrow Icon Survey/Poll Management
  • Arrow Icon Drag & Drop
  • Arrow Icon Trend Analysis
  • Arrow Icon Question Library
  • Arrow Icon Email Management
  • Arrow Icon Sentiment Analysis
  • Arrow Icon Conditional Logic
  • Arrow Icon Activity Tracking
  • Arrow Icon Charting
  • Arrow Icon Multiple User Accounts
  • Arrow Icon Performance Management
  • Arrow Icon Employee Recognition
  • Arrow Icon Real Time Data
  • Arrow Icon Progress Tracking
  • Arrow Icon Goal Management
  • Arrow Icon Surveys & Feedback
  • Arrow Icon Engagement Tracking
  • Arrow Icon Employee Onboarding
  • Arrow Icon Chat/Messaging
  • Arrow Icon Pulse Surveys
  • Arrow Icon Goal Setting/Tracking
  • Arrow Icon Gamification
  • Arrow Icon Training Management
  • Arrow Icon Benchmarking
  • Arrow Icon Feedback Management
  • Arrow Icon 360 Degree Feedback
  • Arrow Icon Performance Metrics
  • Arrow Icon Reporting/Analytics
  • Arrow Icon Communication Management
  • Arrow Icon Employee Reward Programs
  • Arrow Icon Question Library
  • Arrow Icon Employee Management
  • Arrow Icon Alerts/Notifications
  • Arrow Icon Employee Database
  • Arrow Icon Negative Feedback Management
  • Arrow Icon Employee Portal
  • Arrow Icon URL Customization
  • Arrow Icon Offline Response Collection
  • Arrow Icon Feedback Management
  • Arrow Icon Template Management
  • Arrow Icon Email Marketing
  • Arrow Icon Reporting/Analytics
  • Arrow Icon Multi-Language
  • Arrow Icon Data Import/Export
  • Arrow Icon Real Time Data
  • Arrow Icon Engagement Tracking
  • Arrow Icon Question Piping
  • Arrow Icon Data Analysis Tools
  • Arrow Icon Activity Dashboard
  • Arrow Icon Customer Segmentation
  • Arrow Icon Question Library
  • Arrow Icon Survey Builder
  • Arrow Icon Customizable Questions
  • Arrow Icon Randomization
  • Arrow Icon Support Audio/Images/Video
  • Arrow Icon Site Intercept Survey
  • Arrow Icon Question Branching
  • Arrow Icon Multi-Channel Distribution
  • Arrow Icon Drag & Drop
  • Arrow Icon Social Media Integration
  • Arrow Icon Skip Logic
  • Arrow Icon Response Validation
  • Arrow Icon Pulse Surveys
  • Arrow Icon Access Controls/Permissions
  • Arrow Icon Visual Analytics
  • Arrow Icon Alerts/Notifications
  • Arrow Icon Progress Tracking
  • Arrow Icon Anonymous Feedback
  • Arrow Icon Survey/Poll Management
  • Arrow Icon Employee Database
  • Arrow Icon Skills Assessment
  • Arrow Icon Appraisal History
  • Arrow Icon Rater Selection
  • Arrow Icon Self Service Portal
  • Arrow Icon Feedback Management
  • Arrow Icon Email Reminders
  • Arrow Icon Ratings/Reviews
  • Arrow Icon Performance Review Management
  • Arrow Icon Activity Dashboard
  • Arrow Icon Employee Profiles
  • Arrow Icon Self Assessment
  • Arrow Icon Employee Portal
  • Arrow Icon Customizable Questions
  • Arrow Icon Pulse Surveys
  • Arrow Icon Question Library
  • Arrow Icon Performance Management
  • Arrow Icon Reporting/Analytics
  • Arrow Icon Goal Setting/Tracking
  • Arrow Icon Assessment Management
  • Arrow Icon Benchmarking
  • Arrow Icon Continuous Feedback
  • Arrow Icon Individual Development Plans
  • Arrow Icon Surveys & Feedback
  • Arrow Icon Dashboard
  • Arrow Icon Data Visualization
  • Arrow Icon Text Analysis
  • Arrow Icon Reporting/Analytics
  • Arrow Icon Customer Segmentation
  • Arrow Icon Negative Feedback Management
  • Arrow Icon Engagement Tracking
  • Arrow Icon Real-Time Notifications
  • Arrow Icon Knowledge Management
  • Arrow Icon Customizable Templates
  • Arrow Icon Customizable Fields
  • Arrow Icon Survey/Poll Management
  • Arrow Icon Feedback Management
  • Arrow Icon Customizable Forms
  • Arrow Icon Multi-Channel Data Collection
  • Arrow Icon NPS Survey Structure
  • Arrow Icon Text Fields
  • Arrow Icon Anonymous Feedback
  • Arrow Icon NPS of Customers
  • Arrow Icon Negative Feedback Management
  • Arrow Icon Third-Party Integrations
  • Arrow Icon Pulse Surveys
  • Arrow Icon Multi-Channel Distribution
  • Arrow Icon Text Analysis
  • Arrow Icon NPS of Employees
  • Arrow Icon Segmentation
  • Arrow Icon Mobile Survey
  • Arrow Icon Multi-Language
  • Arrow Icon Live Results Sharing
  • Arrow Icon Customizable Branding
  • Arrow Icon Online Polling
  • Arrow Icon Survey/Poll Management
  • Arrow Icon Multiple Question Types
  • Arrow Icon Presentation Tools
  • Arrow Icon Support Audio/Images/Video
  • Arrow Icon Phone Polling
  • Arrow Icon Q&A Management
  • Arrow Icon Skip Logic
  • Arrow Icon Feedback Management
  • Arrow Icon Email Distribution
  • Arrow Icon Data Analysis Tools

Zoho Survey Integrations

Microsoft Teams
HubSpot CRM
Salesforce Sales Cloud
Mailchimp
Slack
Zoho Analytics
Zoho Campaigns
Zoho CRM
Zoho Desk
Zoho Forms
Zapier

Zoho Survey Pricing

Pricing Type

  • Pricing Type Flat Rate

Preferred Currency

  • Currency Type INR (₹)

Free Trial

  • Free Trial 7 Days

Free Version

  • Free Version Yes

Payment Frequency

  • Payment Frequency - Annual Subscription Annual Subscription
  • Payment Frequency - Monthly Subscription Monthly Subscription
Pricing Page  

Plans & Packages

PLUS

₹416 Per Month

PLUS

₹600 Per Month

PRO

₹1,700 Per Month

ENTERPRISE

₹3,900 Per Month

Zoho Survey Reviews

 4.4

(8 Reviews)
Scott G.

Scott G.

Manager

Zoho Survey

As a medical device manufacturer, I frequently use Zoho's webinar tools, and I appreciate the seamless integration with their application suite. The survey setup is straightforward, and it works well with Zoho CRM, which enhances its functionality.

Review Date: February, 2025

Ratings

Ease of Use:

 

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Tessa M.

Tessa M.

Admin Consultant

Zoho Survey Experience

I have experience with Zoho, and I find it to be user-friendly, with data that is easily accessible, which contributes to a happy client base.

Review Date: September, 2023

Ratings

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Gabriela M.

Gabriela M.

Support enginner

It is like reliable ally for me

In my data collection strategy, I rely on a few straightforward surveys, and over the past four months, Zoho Survey has been an invaluable tool for this purpose. I appreciate its range of plans, from a completely free option to a professional version, and the ability to analyze survey reports.

Review Date: August, 2023

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Brandi A.

Brandi A.

owner

Zoho has quality product

My experience with Zoho Survey has been quite positive, and I still actively use their product today. I particularly appreciate the survey-building features, which are reliable and well-designed.

Review Date: July, 2023

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Mayerly G.

Mayerly G.

bachelor

I am impressed by Zoho Survey

I was truly impressed by how easy Zoho made to create and customize my survey, with a wide range of clearly presented options. Distributing the survey was a breeze, and I appreciated the added Zoom security feature.

Review Date: June, 2023

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Akshat S.

Akshat S.

Sofware Developer

Solid and Effective Platform for Managing Surveys

My overall experience with Zoho Survey has been great, and I find the pricing for the product to be quite fair. The software offers a variety of pre-defined survey templates, which saves me a significant amount of time.

Review Date: February, 2023

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Sara B.

Sara B.

Human Resources Generalist

Straighforward Survey Tool

ZohoSurvey is an incredibly user-friendly tool that allows me to quickly share surveys and questionnaires with ease. The mobile-optimized options and customizable templates save me a lot of time.

Review Date: December, 2021

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Anonymous User

Anonymous User

Schadebegeleider

Zoho Survey Review

Zoho Survey is nice tool to work with, offering a variety of options. The free overview of my results was a definite plus, and the quality was impressive.

Review Date: December, 2020

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Zoho Survey FAQs

Zoho Survey is a versatile online survey creation tool designed to cater to various data collection needs. It offers a rich library of customizable templates and an intuitive drag-and-drop interface, making survey design both easy and efficient. Users can craft surveys with a wide range of question types, including multiple-choice, matrix, and slider options. Zoho Survey's standout feature is its advanced branching and logic capabilities, which allow for personalized respondent experiences. The software integrates seamlessly with Zoho's suite of applications and other third-party platforms for expanded functionality. It also provides detailed analytics and reporting tools, enabling users to extract meaningful insights from survey responses. With mobile compatibility, Zoho Survey ensures accessibility for respondents on any device.

  • Yes, Zoho Survey offers a free version.

  • Yes, Zoho Survey offers a free trial.

  • No, Credit Card details are not required for the Zoho Survey trial.

  • Zoho Survey offers the following pricing plans & packages:

    PLUS

    ₹416 Per Month

    PLUS

    ₹600 Per Month

    PRO

    ₹1,700 Per Month

    ENTERPRISE

    ₹3,900 Per Month

  • Zoho Survey supports the following payment frequencies:

    • Annual Subscription , Monthly Subscription

  • Yes, Zoho Survey offers an API.

  • Zoho Survey can be integrated with the following applications:

    • Salesforce Sales Cloud , Mailchimp , Zoho Analytics , Zoho Campaigns , HubSpot CRM , Zoho CRM , Slack , Zoho Desk , Microsoft Teams , Zapier , Zoho Forms , zoho crm

  • Zoho Survey offers support with the following options:
    • Email , Phone , Chat , Knowledge Base

  • Zoho Survey offers training with the following options:
    • In-person , Webinar , Documentation

  • Zoho Survey supports the following languages:
    • Chinese , Czech , Danish , Dutch , English , French , German , Hungarian , Indonesian , Italian , Japanese , Korean , Polish , Portuguese , Russian , Spanish , Swedish , Thai , Turkish , Ukrainian

  • Following are the typical users of the Zoho Survey:
    • Self-Employed , Small-Business , Midsize-Business , Large-Enterprise-Business

  • Zoho Survey supports the following deployment:
    • Cloud Hosted

  • Zoho Survey supports the following devices and operating systems:
    • Web-Based , iPhone , Android , Mac

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