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SurveySparrow

Unified CX platform to grow your brand

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SurveySparrow Overview

SurveySparrow is an online survey tool that facilitates engaging and conversational surveys. It offers a dual interface, allowing users to create both chat-like and form-like surveys, enhancing respondent experience. The platform is known for its ease of use, with drag-and-drop functionalities making survey creation simple. It features a variety of question types and customizable templates, catering to different survey needs. SurveySparrow also includes powerful analytics for in-depth data analysis, helping in making informed decisions. The tool supports automation of survey distribution and ... Show More

SurveySparrow screenshot & Video

Contact Details

  • SurveySparrow
  • 2017
  • United States
  • 101-500

Support

  • 24x7 Support
  • Email
  • Phone
  • Chat
  • Knowledge Base

Training

  • In-person
  • Webinar
  • Documentation

Licensing & Deployment

  • Proprietary
  • Cloud Hosted
  • Web-Based
  • iPhone
  • Android
  • Mac

Typical Customers

  • Small-Business
  • Midsize-Business
  • Large-Enterprise-Business

Language Supported

Czech, Dutch, English, French, German, Spanish

Industries

Education Management, Hospital & Health Care, Hospitality, Market Research, Startups

SurveySparrow Features

  • Churn Management
  • Engagement Tracking
  • Email Management
  • Social Media Integration
  • CRM
  • Multi-Language
  • Real Time Analytics
  • Campaign Management
  • Content Management
  • Event Triggered Actions
  • Feedback Management
  • Multi-Channel Communication
  • Customer Database
  • Surveys & Feedback
  • Customer Experience Management
  • Communication Management
  • Live Chat
  • Customer Segmentation
  • Visual Analytics
  • Customer History
  • Customer Portal
  • Sentiment Analysis
  • Trend Analysis
  • Survey/Poll Management
  • Data Visualization
  • Reporting/Analytics
  • Chat/Messaging
  • CRM
  • Feedback Management
  • Customer Segmentation
  • Customer Database
  • SMS Messaging
  • Visual Analytics
  • Email Management
  • Engagement Tracking
  • Multi-Channel Communication
  • Complaint Monitoring
  • Customer Experience Management
  • Sentiment Analysis
  • Performance Metrics
  • Social Media Integration
  • Customer Journey Mapping
  • NPS Survey
  • CES Survey
  • CSAT Survey
  • Reporting/Analytics
  • Social Media Integration
  • Paper-Based
  • Data Import/Export
  • Multi-Language
  • Benchmarking
  • Question Branching
  • Template Management
  • Statistical Analysis
  • Phone-Based
  • Real Time Data
  • Customer Segmentation
  • Survey Builder
  • Face-to-Face
  • Multi-Channel Distribution
  • Customizable Questions
  • Monitoring
  • Panel Management
  • Survey/Poll Management
  • Drag & Drop
  • Trend Analysis
  • Question Library
  • Email Management
  • Sentiment Analysis
  • Conditional Logic
  • Activity Tracking
  • Charting
  • Multiple User Accounts
  • Performance Management
  • Employee Recognition
  • Real Time Data
  • Progress Tracking
  • Goal Management
  • Surveys & Feedback
  • Engagement Tracking
  • Employee Onboarding
  • Chat/Messaging
  • Pulse Surveys
  • Goal Setting/Tracking
  • Gamification
  • Training Management
  • Benchmarking
  • Feedback Management
  • 360 Degree Feedback
  • Performance Metrics
  • Reporting/Analytics
  • Communication Management
  • Employee Reward Programs
  • Question Library
  • Employee Management
  • Alerts/Notifications
  • Employee Database
  • Negative Feedback Management
  • Employee Portal
  • URL Customization
  • Offline Response Collection
  • Feedback Management
  • Template Management
  • Email Marketing
  • Reporting/Analytics
  • Multi-Language
  • Data Import/Export
  • Real Time Data
  • Engagement Tracking
  • Question Piping
  • Data Analysis Tools
  • Activity Dashboard
  • Customer Segmentation
  • Question Library
  • Survey Builder
  • Customizable Questions
  • Randomization
  • Support Audio/Images/Video
  • Site Intercept Survey
  • Question Branching
  • Multi-Channel Distribution
  • Drag & Drop
  • Social Media Integration
  • Skip Logic
  • Response Validation
  • Pulse Surveys
  • Access Controls/Permissions
  • Visual Analytics
  • Alerts/Notifications

SurveySparrow Pricing

Pricing Type

  • Contact Vendor

Preferred Currency

  • USD ($)

Free Trial

  • 14 Days

Free Version

  • NA

Payment Frequency

  • Annual Subscription
  • Monthly Payment

SurveySparrow FAQ's

  • No, SurveySparrow does not offer a free version.

  • Yes, SurveySparrow offers a free trial.

  • No, Credit Card details are not required for the SurveySparrow trial.

  • SurveySparrow supports the following payment frequencies:

    • Annual Subscription , Monthly Payment

  • No, SurveySparrow does not offer an API.

  • SurveySparrow offers support with the following options:
    • 27x7 Support , Email , Phone , Chat , Knowledge Base

  • SurveySparrow offers training with the following options:
    • In-person , Webinar , Documentation

  • SurveySparrow supports the following languages:
    • Czech , Dutch , English , French , German , Spanish

  • Following are the typical users of the SurveySparrow:
    • Small-Business , Midsize-Business , Large-Enterprise-Business

  • SurveySparrow supports the following deployment:
    • Cloud Hosted

  • SurveySparrow supports the following mobile devices:
    • Web-Based , iPhone , Android