SoftwareWorld

Survicate

Claim Profile

Effortless Survey Software

4.3 3 verified reviews
Visit Website Write a Review
Listed In
SoftwareWorld Editorial Review

Why SoftwareWorld Chooses Survicate

"Collecting customer feedback at the right moment is where Survicate tends to work well for businesses. Teams can run surveys across different touchpoints without a complicated setup, which makes it practical for product and marketing teams alike. It fits well when companies want to understand customer sentiment regularly rather than through occasional research projects. That said, businesses looking for deep analytics or advanced reporting built directly into the tool may find the data insights somewhat limited on their own."
SoftwareWorld Review Team
SoftwareWorld Highly Recommended 2026
Decision Snapshot

Survicate Evaluation Snapshot

Review the most important product facts, official access information, and SoftwareWorld’s page-level trust standards in one place.

User Rating4.3 / 5
Starting Price$299 / month
Free TrialAvailable
Free VersionNot available
APINot available
DeploymentCloud Hosted
HeadquartersPoland
✎
Buyer Contribution

Your Survicate experience can help other buyers

Used Survicate? Share an honest review about usability, features, support, and overall experience. Your feedback can help other buyers evaluate the product with greater confidence.

Reviews are published after SoftwareWorld moderation.

Write a Review
Trust & Transparency

Why Buyers Can Trust This Page

Structured Product Information

Consistent buyer-focused fields make software profiles easier to evaluate.

Clear Sponsored Disclosure

Paid placements are labeled and separated from product facts and reviews.

Editorial Independence

Sponsored participation does not influence SoftwareWorld's editorial assessment.

Data Transparency

Pricing and availability can change, so current details should be confirmed with the vendor.

Product Overview

Survicate Overview

Product description, media, company details, support, training, deployment, customer size, languages, and industries.

About Survicate

Survicate is a user-friendly online survey tool designed for gathering customer feedback and insights. It offers a variety of survey types, including website, email, and mobile surveys, which are easy to create and customize. Key features include a range of question types, like multiple-choice and Likert scales, and the ability to add logic to surveys for more relevant questioning. Survicate allows embedding of surveys directly into emails or websites for higher response rates. The tool provides insightful analytics, enabling businesses to track survey responses in real time and analyze data effectively. It also integrates with popular platforms like HubSpot and Intercom, enhancing its functionality for marketing and customer support. Survicate's straightforward interface makes it accessible for businesses of all sizes to gather and utilize customer feedback.
Company Survicate
Founded 2013
Headquarters Poland
Employees 101-500

Support

Email Phone Chat Knowledge Base

Training

In-person Webinar Documentation

Licensing & Deployment

Proprietary Cloud Hosted Web-Based iPhone Android

Typical Customers

Self-Employed Small-Business Midsize-Business Large-Enterprise-Business
Languages Supported 1 language available
English
Industries Served 2 industries available
Advertising & Marketing Startups

Why Choose Survicate

Problem it Solves

  • Problem it Solves Collecting Customer Feedback To Improve Products And Services

Target Users

  • Target Users Marketing Managers
  • Target Users Product Managers
  • Target Users Customer Experience Professionals
  • Target Users UX/UI Designers
  • Target Users Customer Success Teams

Core Use Case

  • Core Use Case Collect Customer Feedback
  • Core Use Case Measure User Satisfaction
  • Core Use Case Conduct Market Research
  • Core Use Case Improve Product Development
  • Core Use Case Enhance Customer Experience

USP

  • USP Boost Customer Insights With Effortless Survey Solutions

Pros

  • Pros Targets website visitors with surveys at exactly the right moment
  • Pros NPS, CSAT, and CES surveys come ready to deploy instantly
  • Pros Connects cleanly with HubSpot, Intercom, and other CRM tools
  • Pros AI handles response analysis so teams skip manual tagging entirely
  • Pros Mobile SDK lets product teams collect in-app feedback without friction
  • Pros Recurring surveys track how customer sentiment shifts over time
  • Pros Even non-technical users get surveys live within minutes
  • Pros Free plan offers genuine functionality before committing to paid tiers

Cons

  • Cons Reporting depth feels limited for data-heavy research teams
  • Cons Advanced segmentation options locked behind higher-tier plans
  • Cons Survey design flexibility narrows when using complex logic branching
  • Cons Smaller response volume caps catch growing teams off guard
Editorial Buyer Guidance

Who Is Survicate Best For?

Review the buyer problem, target users, practical use cases, and product differentiator identified by the SoftwareWorld review team.

Problem It Solves

Collecting Customer Feedback To Improve Products And Services

Target Users

  • Marketing Managers
  • Product Managers
  • Customer Experience Professionals
  • UX/UI Designers
  • Customer Success Teams

Core Use Cases

  • Collect Customer Feedback
  • Measure User Satisfaction
  • Conduct Market Research
  • Improve Product Development
  • Enhance Customer Experience

Unique Selling Point

Boost Customer Insights With Effortless Survey Solutions

Strengths and Limitations

Survicate Pros & Cons

Consider the practical advantages and limitations identified through SoftwareWorld's product assessment.

+

Pros

  • Targets website visitors with surveys at exactly the right moment
  • NPS, CSAT, and CES surveys come ready to deploy instantly
  • Connects cleanly with HubSpot, Intercom, and other CRM tools
  • AI handles response analysis so teams skip manual tagging entirely
  • Mobile SDK lets product teams collect in-app feedback without friction
  • Recurring surveys track how customer sentiment shifts over time
  • Even non-technical users get surveys live within minutes
  • Free plan offers genuine functionality before committing to paid tiers
!

Cons

  • Reporting depth feels limited for data-heavy research teams
  • Advanced segmentation options locked behind higher-tier plans
  • Survey design flexibility narrows when using complex logic branching
  • Smaller response volume caps catch growing teams off guard
Category-Based Capabilities

Survicate Features

Each category combines the selected software category, its category-specific description, and the features assigned to that category.

Product Management Software 32 selected features Open category ↗ ⌄
Surveys & Feedback Product Lifecycle Management Single Sign On Real Time Updates Communication Management Deadline Management Release Planning Activity Dashboard Projections Document Storage Idea Management Customer Journey Mapping Task Management Multiple Projects Product Roadmapping Reporting/Analytics Project Workflow Project Time Tracking Resource Management Status Tracking Project Tracking Calendar Management Prioritization Gantt/Timeline View Planning Tools Milestone Tracking Requirements Management Project Management Collaboration Tools Real Time Data @mentions Email Management
Landing Page Software 31 selected features Open category ↗ ⌄
Customer Segmentation Alerts/Notifications Engagement Tracking Publishing Options Template Management Web Forms Widgets SEO Management Drag & Drop Content Management Email Marketing Campaign Segmentation Multi-Channel Marketing Auto-Responders Responsive Web Design Social Media Integration Lead Management Design Management AB Testing CRM WYSIWYG Editor Campaign Management Lead Capture Forms Management Contact Management Lead Generation Website Management Event Triggered Actions Form Builder Conversion Tracking Media Library
Customer Engagement Software 22 selected features Open category ↗ ⌄
Churn Management Engagement Tracking Email Management Social Media Integration CRM Multi-Language Real Time Analytics Campaign Management Content Management Event Triggered Actions Feedback Management Multi-Channel Communication Customer Database Surveys & Feedback Customer Experience Management Communication Management Live Chat Customer Segmentation Visual Analytics Customer History Customer Portal Sentiment Analysis
Customer Satisfaction Software 23 selected features Open category ↗ ⌄
Trend Analysis Survey/Poll Management Data Visualization Reporting/Analytics Chat/Messaging CRM Feedback Management Customer Segmentation Customer Database SMS Messaging Visual Analytics Email Management Engagement Tracking Multi-Channel Communication Complaint Monitoring Customer Experience Management Sentiment Analysis Performance Metrics Social Media Integration Customer Journey Mapping NPS Survey CES Survey CSAT Survey
Lead Management Software 28 selected features Open category ↗ ⌄
Lead Nurturing Sales Reports Social Media Integration Monitoring Pipeline Management Template Management Lead Qualification Calendar Management Sales Forecasting Lead Distribution Prospecting Tools Task Management Document Storage Lead Segmentation Reminders Email Tracking Interaction Tracking CRM Web Forms Email Marketing Lead Capture Campaign Management Contact Management Workflow Management Sales Trend Analysis Source Tracking Lead Generation Opportunity Management
Market Research Software 28 selected features Open category ↗ ⌄
Reporting/Analytics Social Media Integration Paper-Based Data Import/Export Multi-Language Benchmarking Question Branching Template Management Statistical Analysis Phone-Based Real Time Data Customer Segmentation Survey Builder Face-to-Face Multi-Channel Distribution Customizable Questions Monitoring Panel Management Survey/Poll Management Drag & Drop Trend Analysis Question Library Email Management Sentiment Analysis Conditional Logic Activity Tracking Charting Multiple User Accounts
Employee Engagement Software 26 selected features Open category ↗ ⌄
Performance Management Employee Recognition Real Time Data Progress Tracking Goal Management Surveys & Feedback Engagement Tracking Employee Onboarding Chat/Messaging Pulse Surveys Goal Setting/Tracking Gamification Training Management Benchmarking Feedback Management 360 Degree Feedback Performance Metrics Reporting/Analytics Communication Management Employee Reward Programs Question Library Employee Management Alerts/Notifications Employee Database Negative Feedback Management Employee Portal
Survey Software 30 selected features Open category ↗ ⌄
URL Customization Offline Response Collection Feedback Management Template Management Email Marketing Reporting/Analytics Multi-Language Data Import/Export Real Time Data Engagement Tracking Question Piping Data Analysis Tools Activity Dashboard Customer Segmentation Question Library Survey Builder Customizable Questions Randomization Support Audio/Images/Video Site Intercept Survey Question Branching Multi-Channel Distribution Drag & Drop Social Media Integration Skip Logic Response Validation Pulse Surveys Access Controls/Permissions Visual Analytics Alerts/Notifications
360 Degree Feedback Software 26 selected features Open category ↗ ⌄
Progress Tracking Anonymous Feedback Survey/Poll Management Employee Database Skills Assessment Appraisal History Rater Selection Self Service Portal Feedback Management Email Reminders Ratings/Reviews Performance Review Management Activity Dashboard Employee Profiles Self Assessment Employee Portal Customizable Questions Pulse Surveys Question Library Performance Management Reporting/Analytics Goal Setting/Tracking Assessment Management Benchmarking Continuous Feedback Individual Development Plans
Customer Advocacy Software 9 selected features Open category ↗ ⌄
Social Engagement Advocate Management Community Management Gamification Reporting/Analytics Campaign Management Communication Management Referral Tracking Rewards Program
Customer Experience Software 17 selected features Open category ↗ ⌄
Surveys & Feedback Dashboard Data Visualization Text Analysis Reporting/Analytics Customer Segmentation Negative Feedback Management Engagement Tracking Real-Time Notifications Knowledge Management Customizable Templates Customizable Fields Survey/Poll Management Feedback Management Customizable Forms Multi-Channel Data Collection NPS Survey Structure
Digital Experience Platforms (DXP) Software 15 selected features Open category ↗ ⌄
Analytics Third-Party Integration Content Management Brand Management Document Management Template Management Customizable Templates Activity Dashboard Alerts/Notifications API Multi-Channel Distribution Reporting/Analytics Configurable Workflow Customizable Forms A/B Testing
Form Builder Software 5 selected features Open category ↗ ⌄
Forms Creation & Design Template Management Data Import/Export Drag & Drop Conditional Logic
Forms Automation Software 16 selected features Open category ↗ ⌄
Electronic Signature Forms Creation & Design Customizable Templates Offline Access Archiving & Retention Collaboration Tools Drag & Drop Version Control Forms Management Process/Workflow Automation Full Text Search Third-Party Integrations Data Import/Export Access Controls/Permissions File Storage Customizable Forms
Knowledge Base Software 16 selected features Open category ↗ ⌄
Full Text Search Self Service Portal SEO Management Customizable Branding Feedback Management Reporting/Analytics Rich Text Editor Cataloging/Categorization Multi-Language Customizable Templates Collaboration Tools User Management Drag & Drop Editor Mobile Interface WYSIWYG Editor Knowledge Management
Mobile Analytics Software 15 selected features Open category ↗ ⌄
In-App Events Tracking Multi-Channel Attribution Retention Tracking Push Notifications Behavior Tracking Cohort Analysis Conversion Tracking Funnel Analysis Uninstall Tracking A/B Testing Customer Segmentation Reporting/Analytics Heatmaps Session Recording Issue Management
Mobile Marketing Software 13 selected features Open category ↗ ⌄
Text-to-Win Push Notifications Mobile Access SMS Marketing Customizable Templates Engagement Tracking Activity Dashboard Email Marketing Campaign Management Contact Management Customer Segmentation Campaign Analytics Autoresponders
NPS Software 12 selected features Open category ↗ ⌄
Text Fields Anonymous Feedback NPS of Customers Negative Feedback Management Third-Party Integrations Pulse Surveys Multi-Channel Distribution Text Analysis NPS of Employees Segmentation Mobile Survey Multi-Language
Personalization Software 24 selected features Open category ↗ ⌄
Recommendations Abandoned Cart Saver Account Based Marketing Content Analytics Third-Party Integrations Campaign Segmentation Customer Segmentation Engagement Tracking Behavioral Targeting Customizable Branding Experience Management Customer Profiles Behavior Tracking A/B Testing Real-Time Analytics Website Personalization Contextual Targeting Drag & Drop Reporting/Analytics Activity Dashboard Alerts/Notifications Real-Time Reporting Website Analytics Email Marketing
Polling Software 13 selected features Open category ↗ ⌄
Live Results Sharing Customizable Branding Online Polling Survey/Poll Management Multiple Question Types Presentation Tools Support Audio/Images/Video Phone Polling Q&A Management Skip Logic Feedback Management Email Distribution Data Analysis Tools
Review Management Software 9 selected features Open category ↗ ⌄
Social Sharing Review Notification Campaign Management Review Monitoring Sentiment Analysis Negative Feedback Management Dashboard Review Request Response Management
User Experience (UX) Software 14 selected features Open category ↗ ⌄
User Research Analysis Prototype Creation Heatmaps Usability Testing User Journeys Unmoderated Testing For Websites Screen Activity Recording Reporting/Analytics Third-Party Integrations Surveys & Feedback Data Import/Export For Mobile Collaboration Tools
User Testing Software 9 selected features Open category ↗ ⌄
Quantitative Metrics Surveys & Feedback A/B Testing Video recording/Transcriptions Audience Targeting Heatmaps Reporting/Analytics Annotations Moderated Usability Testing
Website Optimization Tools Software 15 selected features Open category ↗ ⌄
Link Management A/B Testing Website Analytics Keyword Research Tools Visitor Tracking API Content Management Competitive Analysis Engagement Tracking Performance Metrics Problem Area Alerts Conversion Rate Optimization Data Visualization Web Traffic Reporting Campaign Management
Connected Applications

Survicate Integrations

Integration information is displayed only when approved integration products are available on the profile.

Showing 8 of 10 integrations
Pricing Information

Survicate Pricing

Pricing type, currency, trial availability, payment frequency, destination links, and package-level starting prices.

Pricing Type Usage Based
Preferred Currency USD ($)
Free Trial Available
Free Version Not available
Payment Frequency Annual Subscription
Volume
$299 Per Month
Pro
$299 Per Month
Enterprise
$499 Per Month

Prices shown are profile information and may not include taxes, regional differences, introductory terms, usage limits, or add-ons. Confirm current plans on the vendor website.

Verified User Feedback

Survicate Reviews

Approved reviews submitted through verified Google or LinkedIn reviewer accounts.

Write a Survicate Review ↗
4.3
Based on 3 approved reviews
5 stars 42%
4 stars 50%
3 stars 8%
2 stars 0%
1 star 0%
Anonymous reviewer
Anonymous Reviewer Freelance at Ysd

Survicate: A Comprehensive Survey Tool for Actionable Customer Feedback

As a product manager at a mid-sized SaaS company, I've been using Survicate for over a year to gather user feedback across various touchpoints. The platform offers a seamless experience for creating and deploying surveys, whether it's a quick NPS poll on our website, an in-app CSAT survey, or a detailed product feedback form via email. One of the standout features is the AI-powered Insights Hub. It automatically categorizes responses, identifies sentiment, and highlights recurring themes, saving us countless hours of manual analysis. This has been invaluable in prioritizing product improvements and addressing customer concerns promptly. The survey builder is intuitive, allowing for easy customization without any coding knowledge. We can tailor questions, apply logic, and design surveys that align with our branding. Additionally, Survicate's advanced targeting ensures that surveys reach the right audience at the right time, enhancing response rates and relevance. Integration with tools like HubSpot, Salesforce, and Slack has streamlined our workflow. Survey responses are automatically synced with our CRM, enabling personalized follow-ups and real-time alerts to our team.

Reviewed on September, 2025
Luciana G.
Luciana G. Product Designer

Insightful Survey Tool

I love how easy Survicate is to use—it lets me quickly create targeted surveys and gather both quantitative and qualitative feedback from users. The multiple survey formats, clear dashboards, and simple export options make analyzing results straightforward and efficient. Occasionally, there are issues with audience targeting, survey responses, or uploading user lists, which can be frustrating and may require support. Despite that, it’s a really helpful tool for gathering meaningful user insights.

Reviewed on January, 2025
Katie L.
Katie L. UX Researcher

Intuitive Survey Tool with Excellent Support

The customer service team is fantastic and always ready to help. Creating and analyzing surveys is simple and intuitive, making it easy to gather valuable insights. One small improvement would be the ability to filter the date range for all surveys in a workspace at once, instead of having to do it individually. Overall, it’s a very user-friendly and reliable tool.

Reviewed on November, 2024
Alternative Products

Top Survicate Alternatives

Explore leading products commonly evaluated alongside Survicate.

View All Survicate Alternatives ↗

Qualtrics Strategy & Research

Medallia Customer Experience

Delighted

Zonka Feedback Verified Profile

Frequently Asked Questions

Survicate FAQs

Answers generated from approved profile information, selected options, packages, integrations, support, training, deployment, and devices.

Survicate is a user-friendly online survey tool designed for gathering customer feedback and insights. It offers a variety of survey types, including website, email, and mobile surveys, which are easy to create and customize. Key features include a range of question types, like multiple-choice and Likert scales, and the ability to add logic to surveys for more relevant questioning. Survicate allows embedding of surveys directly into emails or websites for higher response rates. The tool provides insightful analytics, enabling businesses to track survey responses in real time and analyze data effectively. It also integrates with popular platforms like HubSpot and Intercom, enhancing its functionality for marketing and customer support. Survicate's straightforward interface makes it accessible for businesses of all sizes to gather and utilize customer feedback.

  • No, Survicate does not offer a free version.

  • Yes, Survicate offers a free trial.

  • No, Credit Card details are not required for the Survicate trial.

  • Survicate offers the following pricing plans & packages:

    Volume

    $299 Per Month

    Pro

    $299 Per Month

    Enterprise

    $499 Per Month

  • Survicate supports the following payment frequencies:

    • Annual Subscription

  • No, Survicate does not offer an API.

  • Survicate can be integrated with the following applications:

    • Salesforce Sales Cloud , Mailchimp , HubSpot CRM , Slack , Pipedrive , Shopify , Intercom , Microsoft Teams , Zapier , Google Analytics

  • Survicate offers support with the following options:
    • Email , Phone , Chat , Knowledge Base

  • Survicate offers training with the following options:
    • In-person , Webinar , Documentation

  • Survicate supports the following languages:
    • English

  • Following are the typical users of the Survicate:
    • Self-Employed , Small-Business , Midsize-Business , Large-Enterprise-Business

  • Survicate supports the following deployment:
    • Cloud Hosted

  • Survicate supports the following devices and operating systems:
    • Web-Based , iPhone , Android
Are you an authorized Survicate representative?

Claim this profile with an official business email to request management access. Public product information and approved reviews remain available before the profile is claimed.

Claim Profile Profile Support
Write a Review Visit Website ↗
Get Expert Help