Pendo

Pendo

Product Experience and Digital Adoption Solutions

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Pendo Overview

Pendo is a versatile software platform designed to enhance user experience and product engagement for digital products and applications. Its core functionality revolves around in-app analytics, user feedback, and guided tours. Pendo captures detailed user behavior data within apps, providing insights into how features are used and where users encounter issues. This data helps businesses optimize their digital products based on actual usage patterns. Additionally, Pendo enables the creation of in-app messages and walkthroughs, guiding users through new features and updates. The platform also incorporates tools for gathering direct user feedback, ensuring that product development aligns with customer needs. Pendo is particularly valuable for software companies and digital product teams aiming to improve user engagement, reduce churn, and accelerate product adoption.

Contact Details

  • Pendo
  • 2014
  • United States
  • 501-1000

Support

  • Email
  • Phone
  • Chat
  • Knowledge Base

Training

  • In-person
  • Webinar
  • Documentation

Licensing & Deployment

  • Proprietary
  • Cloud Hosted
  • Web-Based

Typical Customers

  • Small-Business
  • Midsize-Business
  • Large-Enterprise-Business

Language Supported

English

Industries

Computer Software, E-commerce, Information Technology & Services

Pendo Features

  • Surveys & Feedback
  • Product Lifecycle Management
  • Single Sign On
  • Real Time Updates
  • Communication Management
  • Deadline Management
  • Release Planning
  • Activity Dashboard
  • Projections
  • Document Storage
  • Idea Management
  • Customer Journey Mapping
  • Task Management
  • Multiple Projects
  • Product Roadmapping
  • Reporting/Analytics
  • Project Workflow
  • Project Time Tracking
  • Resource Management
  • Status Tracking
  • Project Tracking
  • Calendar Management
  • Prioritization
  • Gantt/Timeline View
  • Planning Tools
  • Milestone Tracking
  • Requirements Management
  • Project Management
  • Collaboration Tools
  • Real Time Data
  • @mentions
  • Email Management
  • Churn Management
  • Engagement Tracking
  • Email Management
  • Social Media Integration
  • CRM
  • Multi-Language
  • Real Time Analytics
  • Campaign Management
  • Content Management
  • Event Triggered Actions
  • Feedback Management
  • Multi-Channel Communication
  • Customer Database
  • Surveys & Feedback
  • Customer Experience Management
  • Communication Management
  • Live Chat
  • Customer Segmentation
  • Visual Analytics
  • Customer History
  • Customer Portal
  • Sentiment Analysis

Pendo Pricing

Pricing Type

  • Usage Based

Preferred Currency

  • USD ($)

Free Trial

  • N/A

Free Version

  • Yes

Payment Frequency

  • Annual Subscription

Plans & Packages

Starter

$3500 Per Year

Pendo FAQ's

Yes, Pendo offers a free version.

No, Pendo does not offer any free trial.

No, Credit Card details are not required for the Pendo trial.

Pendo offers the following pricing plans & packages:

Starting Plan:

$3500 Per Year

Pendo supports the following payment frequencies:

  • Annual Subscription

Yes, Pendo offers an API.

Pendo offers support with the following options:

Email , Phone , Chat , Knowledge Base

Pendo offers training with the following options:

In-person , Webinar , Documentation

Pendo supports the following languages:

English

Following are the typical users of the Pendo:

Small-Business , Midsize-Business , Large-Enterprise-Business

Pendo supports the following deployment:

Cloud Hosted

Pendo supports the following mobile devices:

Web-Based