UserVoice

Claim Profile

The World's Best Product Feedback Tool

No approved reviews yet. Be the first to review
Visit Website Write a Review
Decision Snapshot

UserVoice Evaluation Snapshot

Review the most important product facts, official access information, and SoftwareWorld’s page-level trust standards in one place.

User RatingNot rated yet
Starting Price$699 / month
Free Trial14 Days
Free VersionNot available
APIAvailable
DeploymentCloud Hosted
HeadquartersUnited States
✎
Buyer Contribution

Your UserVoice experience can help other buyers

Used UserVoice? Share an honest review about usability, features, support, and overall experience. Your feedback can help other buyers evaluate the product with greater confidence.

Reviews are published after SoftwareWorld moderation.

Write a Review
Trust & Transparency

Why Buyers Can Trust This Page

Structured Product Information

Consistent buyer-focused fields make software profiles easier to evaluate.

Clear Sponsored Disclosure

Paid placements are labeled and separated from product facts and reviews.

Editorial Independence

Sponsored participation does not influence SoftwareWorld's editorial assessment.

Data Transparency

Pricing and availability can change, so current details should be confirmed with the vendor.

Product Overview

UserVoice Overview

Product description, media, company details, support, training, deployment, customer size, languages, and industries.

About UserVoice

UserVoice is a customer feedback and product management software that excels in bridging the gap between businesses and their users. It's uniquely designed to gather, analyze, and prioritize customer feedback, ensuring that product development aligns with user needs. The platform features an intuitive interface for collecting feedback directly from customers, making it easy for them to share their insights. UserVoice stands out for its advanced prioritization tools, which help in identifying the most impactful ideas and requests. It also includes robust analytics, providing clear insights into customer preferences and trends. Additionally, UserVoice integrates with various CRM and helpdesk tools, enhancing its utility. Ideal for companies focused on customer-driven innovation, UserVoice turns customer feedback into actionable product improvements.
Company UserVoice
Founded 2008
Headquarters United States
Employees 11-50

Support

Email Knowledge Base

Training

Videos

Licensing & Deployment

Proprietary Cloud Hosted Web-Based iPhone Android

Typical Customers

Midsize-Business Large-Enterprise-Business
Languages Supported 24 languages available
Arabic Chinese Czech Danish Dutch English Finnish French German Hebrew Hungarian Indonesian Irish Italian Japanese Korean Norwegian Polish Portuguese Russian Spanish Thai Turkish Ukrainian
Industries Served 2 industries available
Enterprise Information Technology & Services
Category-Based Capabilities

UserVoice Features

Each category combines the selected software category, its category-specific description, and the features assigned to that category.

Knowledge Management Software 26 selected features Open category ↗ ⌄
Cataloging/Categorization Knowledge Base Management Single Sign On Communication Management SSL Security Text Editing Activity Tracking Social Media Integration Access Controls/Permissions Decision Support Document Management Collaboration Tools Drag & Drop Live Chat Surveys & Feedback Self Service Portal Alerts/Notifications Full Text Search Commenting/Notes Discussions/Forums Tagging Widgets Content Management Content Library Multi-Language Calendar Management
Product Management Software 32 selected features Open category ↗ ⌄
Surveys & Feedback Product Lifecycle Management Single Sign On Real Time Updates Communication Management Deadline Management Release Planning Activity Dashboard Projections Document Storage Idea Management Customer Journey Mapping Task Management Multiple Projects Product Roadmapping Reporting/Analytics Project Workflow Project Time Tracking Resource Management Status Tracking Project Tracking Calendar Management Prioritization Gantt/Timeline View Planning Tools Milestone Tracking Requirements Management Project Management Collaboration Tools Real Time Data @mentions Email Management
Customer Engagement Software 22 selected features Open category ↗ ⌄
Churn Management Engagement Tracking Email Management Social Media Integration CRM Multi-Language Real Time Analytics Campaign Management Content Management Event Triggered Actions Feedback Management Multi-Channel Communication Customer Database Surveys & Feedback Customer Experience Management Communication Management Live Chat Customer Segmentation Visual Analytics Customer History Customer Portal Sentiment Analysis
Customer Satisfaction Software 23 selected features Open category ↗ ⌄
Trend Analysis Survey/Poll Management Data Visualization Reporting/Analytics Chat/Messaging CRM Feedback Management Customer Segmentation Customer Database SMS Messaging Visual Analytics Email Management Engagement Tracking Multi-Channel Communication Complaint Monitoring Customer Experience Management Sentiment Analysis Performance Metrics Social Media Integration Customer Journey Mapping NPS Survey CES Survey CSAT Survey
Idea Management Software 26 selected features Open category ↗ ⌄
Idea Ranking Commenting/Notes Brainstorming Document Management Data Security Projections Feedback Management Approval Workflow Task Management Activity Tracking Collaboration Tools Prioritization Polls/Voting Ideation Project Tracking Task Progress Tracking Communication Management Template Management Mind Maps Project Planning Surveys & Feedback Crowdsourcing Innovation Management Whiteboard Discussions/Forums Idea Collection
Product Lifecycle Management (PLM) Software 31 selected features Open category ↗ ⌄
Collaboration Tools Compliance Management Lifecycle Management Cost Tracking Supplier Management Activity Dashboard Product Data Management Document Management Requirements Management Project Management Change Management Design Management Prioritization Task Management Audit Management Role-Based Permissions Approval Process Control Progress Tracking Version Control Calendar Management Portfolio Management File Management Milestone Tracking Bills of Material Commenting/Notes Ideation Alerts/Notifications Audit Trail Quality Management Production Management Item Management
Customer Experience Software 17 selected features Open category ↗ ⌄
Surveys & Feedback Dashboard Data Visualization Text Analysis Reporting/Analytics Customer Segmentation Negative Feedback Management Engagement Tracking Real-Time Notifications Knowledge Management Customizable Templates Customizable Fields Survey/Poll Management Feedback Management Customizable Forms Multi-Channel Data Collection NPS Survey Structure
Innovation Management Software 10 selected features Open category ↗ ⌄
Collaboration Tools Ideation Engagement Tracking Polls/Voting Discussions/Forums Idea Ranking Gamification Evaluation Management Trend Analysis Feedback Management
Product Roadmap Software 13 selected features Open category ↗ ⌄
Timeline Management Workflow Management Milestone Tracking Visualization Task Management Idea Management Task Scheduling Resource Management Drag & Drop Guest Access Project Planning Deadline Management Feedback Management
Review Management Software 9 selected features Open category ↗ ⌄
Social Sharing Review Notification Campaign Management Review Monitoring Sentiment Analysis Negative Feedback Management Dashboard Review Request Response Management
Pricing Information

UserVoice Pricing

Pricing type, currency, trial availability, payment frequency, destination links, and package-level starting prices.

Pricing Type Flat Rate
Preferred Currency USD ($)
Free Trial 14 Days
Free Version Not available
Payment Frequency Annual Subscription, Monthly Payment
Essentials
$699 Per Month

Prices shown are profile information and may not include taxes, regional differences, introductory terms, usage limits, or add-ons. Confirm current plans on the vendor website.

Alternative Products

Top UserVoice Alternatives

Explore leading products commonly evaluated alongside UserVoice.

View All UserVoice Alternatives ↗
Frequently Asked Questions

UserVoice FAQs

Answers generated from approved profile information, selected options, packages, integrations, support, training, deployment, and devices.

UserVoice is a customer feedback and product management software that excels in bridging the gap between businesses and their users. It's uniquely designed to gather, analyze, and prioritize customer feedback, ensuring that product development aligns with user needs. The platform features an intuitive interface for collecting feedback directly from customers, making it easy for them to share their insights. UserVoice stands out for its advanced prioritization tools, which help in identifying the most impactful ideas and requests. It also includes robust analytics, providing clear insights into customer preferences and trends. Additionally, UserVoice integrates with various CRM and helpdesk tools, enhancing its utility. Ideal for companies focused on customer-driven innovation, UserVoice turns customer feedback into actionable product improvements.

  • No, UserVoice does not offer a free version.

  • Yes, UserVoice offers a free trial.

  • No, Credit Card details are not required for the UserVoice trial.

  • UserVoice offers the following pricing plans & packages:

    Essentials

    $699 Per Month

  • UserVoice supports the following payment frequencies:

    • Annual Subscription , Monthly Payment

  • Yes, UserVoice offers an API.

  • UserVoice offers support with the following options:
    • Email , Knowledge Base

  • UserVoice offers training with the following options:
    • Videos

  • UserVoice supports the following languages:
    • Arabic , Chinese , Czech , Danish , Dutch , English , Finnish , French , German , Hebrew , Hungarian , Indonesian , Irish , Italian , Japanese , Korean , Norwegian , Polish , Portuguese , Russian , Spanish , Thai , Turkish , Ukrainian

  • Following are the typical users of the UserVoice:
    • Midsize-Business , Large-Enterprise-Business

  • UserVoice supports the following deployment:
    • Cloud Hosted

  • UserVoice supports the following devices and operating systems:
    • Web-Based , iPhone , Android
Are you an authorized UserVoice representative?

Claim this profile with an official business email to request management access. Public product information and approved reviews remain available before the profile is claimed.

Write a Review Visit Website ↗
Get Expert Help