SurveyLab

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Online survey tool & questionnaire software.

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Decision Snapshot

SurveyLab Evaluation Snapshot

Review the most important product facts, official access information, and SoftwareWorld’s page-level trust standards in one place.

User Rating5.0 / 5
Starting Price$49 / month
Free Trial14 Days
Free VersionYes
APIAvailable
DeploymentCloud Hosted, Deployment Type
HeadquartersPoland
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Product Overview

SurveyLab Overview

Product description, media, company details, support, training, deployment, customer size, languages, and industries.

About SurveyLab

SurveyLab is an intuitive online survey and feedback platform that enables businesses of all sizes to design, distribute, and analyze surveys with ease. With a focus on simplicity and flexibility, SurveyLab offers a range of customizable question types, multilingual support, and ready-made templates to help users capture valuable insights from customers, employees, and audiences. Its reporting and analytics tools turn raw responses into actionable data, giving organizations the clarity they need to improve products, services, and overall performance.

Built for marketers, HR teams, researchers, and small business owners, SurveyLab combines ease of use with powerful features — making it possible to launch engaging surveys without technical expertise.

Here are some of its key features:

  • Customizable survey templates
  • Multilingual survey support
  • Advanced question types and logic
  • Real-time reporting & analytics
  • Conditional branching and skip logic
  • Easy distribution via email and links
  • Data export and dashboard visualization
Company SurveyLab
Founded 2009
Headquarters Poland
Employees 1-10

Support

24x7 Support Email Phone Chat Knowledge Base

Training

In-person Webinar Documentation

Licensing & Deployment

Proprietary Cloud Hosted On-Premise Web-Based iPhone Android Windows Mac Linux

Typical Customers

Self-Employed Small-Business Midsize-Business Large-Enterprise-Business
Languages Supported 38 languages available
Arabic Bulgarian Catalan Chinese Croatian Czech Danish Dutch English Estonian Finnish French German Greek Hebrew Hindi Hungarian Indonesian Irish Italian Japanese Korean Latvian Lithuanian Norwegian Polish Portuguese Romanian Russian Serbian Slovak Slovenian Spanish Swedish Thai Turkish Ukrainian Vietnamese
Industries Served 1 industry available
Information Technology & Services

Why Choose SurveyLab

Problem it Solves

  • Problem it Solves Improves Feedback Collection And Enhances Data Driven Decision Making.

Target Users

  • Target Users HR Teams
  • Target Users Business Analysts
  • Target Users Market Researchers
  • Target Users Customer Experience Teams

Core Use Case

  • Core Use Case Collect Customer And Employee Feedback
  • Core Use Case Analyze Survey Responses And Trends
  • Core Use Case Measure Satisfaction And Experience Levels
  • Core Use Case Support Market Research And Data Collection

USP

  • USP Survey Platform Delivering Advanced Analytics And Multilingual Feedback Collection.

Editorial Buyer Guidance

Who Is SurveyLab Best For?

Review the buyer problem, target users, practical use cases, and product differentiator identified by the SoftwareWorld review team.

Problem It Solves

Improves Feedback Collection And Enhances Data Driven Decision Making.

Target Users

  • HR Teams
  • Business Analysts
  • Market Researchers
  • Customer Experience Teams

Core Use Cases

  • Collect Customer And Employee Feedback
  • Analyze Survey Responses And Trends
  • Measure Satisfaction And Experience Levels
  • Support Market Research And Data Collection

Unique Selling Point

Survey Platform Delivering Advanced Analytics And Multilingual Feedback Collection.

Category-Based Capabilities

SurveyLab Features

Each category combines the selected software category, its category-specific description, and the features assigned to that category.

Customer Engagement Software 22 selected features Open category ↗
Churn Management Engagement Tracking Email Management Social Media Integration CRM Multi-Language Real Time Analytics Campaign Management Content Management Event Triggered Actions Feedback Management Multi-Channel Communication Customer Database Surveys & Feedback Customer Experience Management Communication Management Live Chat Customer Segmentation Visual Analytics Customer History Customer Portal Sentiment Analysis
Customer Satisfaction Software 23 selected features Open category ↗
Trend Analysis Survey/Poll Management Data Visualization Reporting/Analytics Chat/Messaging CRM Feedback Management Customer Segmentation Customer Database SMS Messaging Visual Analytics Email Management Engagement Tracking Multi-Channel Communication Complaint Monitoring Customer Experience Management Sentiment Analysis Performance Metrics Social Media Integration Customer Journey Mapping NPS Survey CES Survey CSAT Survey
Market Research Software 28 selected features Open category ↗
Reporting/Analytics Social Media Integration Paper-Based Data Import/Export Multi-Language Benchmarking Question Branching Template Management Statistical Analysis Phone-Based Real Time Data Customer Segmentation Survey Builder Face-to-Face Multi-Channel Distribution Customizable Questions Monitoring Panel Management Survey/Poll Management Drag & Drop Trend Analysis Question Library Email Management Sentiment Analysis Conditional Logic Activity Tracking Charting Multiple User Accounts
Survey Software 30 selected features Open category ↗
URL Customization Offline Response Collection Feedback Management Template Management Email Marketing Reporting/Analytics Multi-Language Data Import/Export Real Time Data Engagement Tracking Question Piping Data Analysis Tools Activity Dashboard Customer Segmentation Question Library Survey Builder Customizable Questions Randomization Support Audio/Images/Video Site Intercept Survey Question Branching Multi-Channel Distribution Drag & Drop Social Media Integration Skip Logic Response Validation Pulse Surveys Access Controls/Permissions Visual Analytics Alerts/Notifications
360 Degree Feedback Software 26 selected features Open category ↗
Progress Tracking Anonymous Feedback Survey/Poll Management Employee Database Skills Assessment Appraisal History Rater Selection Self Service Portal Feedback Management Email Reminders Ratings/Reviews Performance Review Management Activity Dashboard Employee Profiles Self Assessment Employee Portal Customizable Questions Pulse Surveys Question Library Performance Management Reporting/Analytics Goal Setting/Tracking Assessment Management Benchmarking Continuous Feedback Individual Development Plans
Customer Experience Software 17 selected features Open category ↗
Surveys & Feedback Dashboard Data Visualization Text Analysis Reporting/Analytics Customer Segmentation Negative Feedback Management Engagement Tracking Real-Time Notifications Knowledge Management Customizable Templates Customizable Fields Survey/Poll Management Feedback Management Customizable Forms Multi-Channel Data Collection NPS Survey Structure
Exam Software 15 selected features Open category ↗
Surveys & Feedback Automated Proctoring Question Branching Randomization Online Tests Certification & Licensing Assessment Management Candidate Management Time Limits Reporting/Analytics Test Scheduling Question Library Weighted Questions Automatic Grading Quizzes
Forms Automation Software 16 selected features Open category ↗
Electronic Signature Forms Creation & Design Customizable Templates Offline Access Archiving & Retention Collaboration Tools Drag & Drop Version Control Forms Management Process/Workflow Automation Full Text Search Third-Party Integrations Data Import/Export Access Controls/Permissions File Storage Customizable Forms
NPS Software 12 selected features Open category ↗
Text Fields Anonymous Feedback NPS of Customers Negative Feedback Management Third-Party Integrations Pulse Surveys Multi-Channel Distribution Text Analysis NPS of Employees Segmentation Mobile Survey Multi-Language
Polling Software 13 selected features Open category ↗
Live Results Sharing Customizable Branding Online Polling Survey/Poll Management Multiple Question Types Presentation Tools Support Audio/Images/Video Phone Polling Q&A Management Skip Logic Feedback Management Email Distribution Data Analysis Tools
Qualitative Data Analysis Software 14 selected features Open category ↗
Statistical Analysis Qualitative Comparative Analysis User Research Analysis Annotations Sentiment Analysis Media Analytics Reporting & Statistics Text Analysis Data Visualization Mixed Methods Research Multi-Language Quantitative Analysis Collaboration Tools Data Import/Export
Pricing Information

SurveyLab Pricing

Pricing type, currency, trial availability, payment frequency, destination links, and package-level starting prices.

Pricing Type Usage Based
Preferred Currency USD ($)
Free Trial 14 Days
Free Version Yes
Payment Frequency Annual Subscription
Starter
$49 Per Month
Advanced
$99 Per Month
Professional
$249 Per Month

Prices shown are profile information and may not include taxes, regional differences, introductory terms, usage limits, or add-ons. Confirm current plans on the vendor website.

Verified User Feedback

SurveyLab Reviews

Approved reviews submitted through verified Google or LinkedIn reviewer accounts.

Write a SurveyLab Review ↗
5.0
Based on 2 approved reviews
5 stars 100%
4 stars 0%
3 stars 0%
2 stars 0%
1 star 0%
Dayanand G.
Dayanand G. Warehouse Executive

Professional Surveys Made Simple.

SurveyLab makes it easy to create polished, multilingual surveys using ready-made templates. The flexible plans and built-in analytics save time, and so far, it’s worked smoothly without any issues.

Reviewed on January, 2025
Rayna F.
Rayna F. Patient care coordinator

Effortless Surveys With Reliable Results.

SurveyLab is extremely easy to use and delivers accurate insights every time. My experience has been completely smooth, with no issues to point out so far.

Reviewed on December, 2023
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Top SurveyLab Alternatives

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Frequently Asked Questions

SurveyLab FAQs

Answers generated from approved profile information, selected options, packages, integrations, support, training, deployment, and devices.

SurveyLab is an intuitive online survey and feedback platform that enables businesses of all sizes to design, distribute, and analyze surveys with ease. With a focus on simplicity and flexibility, SurveyLab offers a range of customizable question types, multilingual support, and ready-made templates to help users capture valuable insights from customers, employees, and audiences. Its reporting and analytics tools turn raw responses into actionable data, giving organizations the clarity they need to improve products, services, and overall performance.

Built for marketers, HR teams, researchers, and small business owners, SurveyLab combines ease of use with powerful features — making it possible to launch engaging surveys without technical expertise.

Here are some of its key features:

  • Customizable survey templates
  • Multilingual survey support
  • Advanced question types and logic
  • Real-time reporting & analytics
  • Conditional branching and skip logic
  • Easy distribution via email and links
  • Data export and dashboard visualization

  • Yes, SurveyLab offers a free version.

  • Yes, SurveyLab offers a free trial.

  • No, Credit Card details are not required for the SurveyLab trial.

  • SurveyLab offers the following pricing plans & packages:

    Starter

    $49 Per Month

    Advanced

    $99 Per Month

    Professional

    $249 Per Month

  • SurveyLab supports the following payment frequencies:

    • Annual Subscription

  • Yes, SurveyLab offers an API.

  • SurveyLab offers support with the following options:
    • 24x7 Support , Email , Phone , Chat , Knowledge Base

  • SurveyLab offers training with the following options:
    • In-person , Webinar , Documentation

  • SurveyLab supports the following languages:
    • Arabic , Bulgarian , Catalan , Chinese , Croatian , Czech , Danish , Dutch , English , Estonian , Finnish , French , German , Greek , Hebrew , Hindi , Hungarian , Indonesian , Irish , Italian , Japanese , Korean , Latvian , Lithuanian , Norwegian , Polish , Portuguese , Romanian , Russian , Serbian , Slovak , Slovenian , Spanish , Swedish , Thai , Turkish , Ukrainian , Vietnamese

  • Following are the typical users of the SurveyLab:
    • Self-Employed , Small-Business , Midsize-Business , Large-Enterprise-Business

  • SurveyLab supports the following deployment:
    • Cloud Hosted , On-Premise

  • SurveyLab supports the following devices and operating systems:
    • Web-Based , iPhone , Android , Windows , Mac , Linux
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