10 Best Enterprise CRM Software for Large Businesses 2022 (Free & Paid)

Enterprise CRM systems are management tools suitable for large businesses having multiple departments or a complex CRM process. It helps business enterprises manage many customers through seamless collaboration across teams to gather profitable insights about customer behavior. The best CRM software for enterprise businesses must contain features like workflow automation that makes your life easier through office or workflow automation. The other aspects are customization or compatibility, third-party integration, customer service, employee tracking, social media, lead management, real-time data, CRM analytics, reporting, sales forecasting, and emails. These features have different functionalities that increase the workforce’s efficiency, enabling you to generate higher sales revenue. When you seek enterprise CRM software, you will find a list of top enterprise CRM software solutions within a few seconds with the help of online research.

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» Our score is based on user satisfaction (reviews & ratings), social media buzz, online presence, and other relevant information. If your software is part of this list, use this badge on your website and social media to let your readers know about your success.

List of Top Enterprise CRM Software Solutions | Best Enterprise CRM Systems Reviews

Pipedrive-best-crm-logo

1. Pipedrive – Give your team the most intuitive tool to boost their sales game

Our Score 98/100

About Pipedrive: Pipedrive is the best CRM software for any sized business. With a clear dashboard, easy-to-use features, and an expansive library of integrations with other apps, it’s the perfect CRM for anyone who wants to be more productive with their business strategies. Pipedrive provides the easiest way to manage your business and customer relationships. With its intuitive interface, advanced filtering tools, and powerful reporting capabilities, this CRM eliminates a lot of the hassles that come with keeping up with current opportunities.

Pipedrive Features: Contact Management, Interaction Tracking, Opportunity Management, Sales Forecasting, Lead Management, Sales Management, Sales Process Automation, Reminders & Notifications, Territory Management, Task Management, Marketing Automation, Collaboration, Customer Support, Third-Party Integrations, Reporting & Analytics

“Using Pipedrive’s CRM is one of the best decisions we’ve ever made. We’ve seen our annual revenue explode, and the outlook just keeps getting sunnier” – Mitchell Workman

Pipedrive Reviews

Pipedrive

United Kingdom

501 – 1000

2010

$15.00 /month

Yes

4.5

2400+ Reviews

4.2

1500+ Reviews

Salesforce CRM - Best CRM Software for Enterprise Businesses

2. Salesforce CRM – Best CRM System software for large enterprise companies

Our Score 98/100

About Salesforce CRM: Salesforce CRM is a software company that offers cloud-based customer relationship management solutions for small, medium and large businesses. Salesforce CRM manages the company’s relationships with current customers as well as potential customers and partners. Salesforce offers a range of features including phone, email, chat, social media monitoring and enterprise content management. The solution is available in numerous languages and offers thousands of plugins, including those that extend the system’s functionality beyond basic CRM to business analytics, email management and marketing.

Salesforce CRM Features: Contact Management, Interaction Tracking, Opportunity Management, Sales Forecasting, Lead Management, Sales Management, Sales Process Automation, Reminders & Notifications, Territory Management, Task Management, Marketing Automation, Collaboration, Customer Support, Third-Party Integrations, Reporting & Analytics

“With Salesforce, we’re building a unified information source to help us reimagine collaboration across our entire platform. This will enable NBCUniversal to continue delivering the highest level of transparency, insights, and results for our customers.” – Linda Yaccarino

Salesforce CRM Reviews

Salesforce

United States

10000+

2003

Not provided by vendor

Yes

4.4

17000+ Reviews

4.3

12900+ Reviews

Oracle Sales - Best Enterprise CRM Software Solution

3. Oracle Sales – Best CRM software for your Enterprise company

Our Score 98/100

About Oracle Sales: Oracle Sales is a cloud-based Enterprise CRM software under the umbrella of Oracle’s customer experience products. In addition to general features like salesforce automation, customer data and sales performance management, CPQ guidance, follow-up automation, and lead and order management, Oracle sales also assists in providing a comprehensive portal for AI customer data, building a premium eCommerce site, automated billing, and payments, AI-driven analytics, etc. Through Oracle, Sales cloud mobile representatives get access to customer information on the go.

Oracle Sales Features: Contact Management, Interaction Tracking, Opportunity Management, Sales Forecasting, Lead Management, Sales Management, Sales Process Automation, Reminders & Notifications, Territory Management, Task Management, Marketing Automation, Collaboration, Customer Support, Third-Party Integrations, Reporting & Analytics

“This program is great at keeping all of the information you need for different clients, projects, etc… all in one easy to use platform. This program has saved us quite a bit of time and man-hours with keeping things organized. The program is easy enough to use and train new users.” – Tim B.

Oracle Sales Reviews

Oracle

United States

10000+

1977

Not provided by vendor

Yes

4.3

60+ Reviews

3.6

80+ Reviews

Dynamics 365 - Best Enterprise Customer Relationship Management (CRM) Solution

4. Dynamics 365 – Popular enterprise CRM software

Our Score 97/100

About Dynamics 365: Dynamics 365 is a leading Enterprise CRM Software provided by Microsoft. Dynamics 365 goes beyond traditional CRM to help your enterprise adapt, innovate, and delight each customer. It’s crafted keeping in mind the needs of sales, services, marketing, finance, and other enterprise departments so that every department works toward a single goal!

Dynamics 365 Features: Contact Management, Interaction Tracking, Opportunity Management, Sales Forecasting, Lead Management, Sales Management, Sales Process Automation, Reminders & Notifications, Territory Management, Task Management, Marketing Automation, Collaboration, Customer Support, Third-Party Integrations, Reporting & Analytics

“Dynamics 365 is no mere sales platform, but rather a potential platform for all sales division employees. Launching it in sales laid the groundwork for all other divisions, which can now not only benefit from the platform but even work with it themselves.” – Richard Ritz

Dynamics 365 Reviews

Microsoft

United States

10000+

1975

$50.00 /month

Yes

4.3

4400+ Reviews

3.8

1500+ Reviews

HubSpot - Best CRM for Large Business

5. HubSpot – A Leading CRM Platform for Enterprise Companies

Our Score 97/100

About HubSpot: HubSpot CRM is a software application that primarily focuses on managing your business’s online presence and online marketing practices. The HubSpot CRM software is the backbone of every company’s website; it allows for managing and monitoring web traffic, tracking analytics, creating content for social media, and measuring success. Having access to HubSpot CRM can give you more insight into your customer’s behavior and customer relationship, which ultimately can help improve your company’s bottom line.

HubSpot Features: Contact Management, Interaction Tracking, Opportunity Management, Sales Forecasting, Lead Management, Sales Management, Sales Process Automation, Reminders & Notifications, Territory Management, Task Management, Marketing Automation, Collaboration, Customer Support, Third-Party Integrations, Reporting & Analytics

“One of the most dangerous things a software company can do is remain static, HubSpot does a great job of listening to its customers and keeping up with the shifting world of technology. It’s a trustworthy platform that will keep pace with whatever the future brings.” – Haley Irwin

HubSpot Reviews

HubSpot

United States

1001 – 5000

2012

Not provided by vendor

Yes

4.5

3400+ Reviews

4.4

9500+ Reviews

Zendesk Sell - Best CRM System for Large Business

6. Zendesk Sell – Best Enterprise CRM software for Large Businesses

Our Score 97/100

About Zendesk Sell: Zendesk Sell CRM is a powerful customer support and sales software. It helps businesses optimize their customer experience, increase revenue and improve profitability. Some of the features include: email marketing automation, lead management, task management, chat functionality, and more. Features are built for both inbound and outbound customer interactions – whether on the phone or through emails alone. It is compatible with different languages, so it’s accessible to everyone! Zendesk Sell CRM is an investment that will pay off in the long run by increasing your business’ competitive edge among others who don’t use this software.

Zendesk Sell Features: Contact Management, Interaction Tracking, Opportunity Management, Sales Forecasting, Lead Management, Sales Management, Sales Process Automation, Reminders & Notifications, Territory Management, Task Management, Marketing Automation, Collaboration, Customer Support, Third-Party Integrations, Reporting & Analytics

“We are using Zendesk Sell and Support to give our sales and support teams everything they need in one platform. They are able to effectively and efficiently collaborate and improve the customer experience.” – Bonni Poch

Zendesk Sell Reviews

Zendesk

United States

1001 – 5000

2007

$49.00 /month

Yes

4.4

3100+ Reviews

4.2

450+ Reviews

Zoho CRM - Best Enterprise CRM Software

7. Zoho CRM – A secure and scalable CRM at the heart of your enterprise

Our Score 96/100

About Zoho CRM: Zoho CRM is a cloud-based platform that helps you organize your business and track your projects. It comes with a variety of features; this CRM has made it possible for anyone, regardless of their experience or level in their field, to manage their business effectively without having to worry about anything else. Zoho CRM offers numerous features to manage sales and business where you can find process management, sales enablement, sales forecasting, marketing automation, customization, team collaboration, etc.

Zoho CRM Features: Contact Management, Interaction Tracking, Opportunity Management, Sales Forecasting, Lead Management, Sales Management, Sales Process Automation, Reminders & Notifications, Territory Management, Task Management, Marketing Automation, Collaboration, Customer Support, Third-Party Integrations, Reporting & Analytics

“With Zoho CRM, we experienced a 65% increase in our sales pipeline. We also managed to reduce our lead to real prospect time by 60%, which is huge. I would definitely recommend Zoho CRM to companies that are experiencing complexity with sales and marketing and witnessing rapid growth.” – K.C Watson

Zoho CRM Reviews

Zoho

United States

5001 – 10000

1996

Not provided by vendor

Yes

4.3

5900+ Reviews

4.0

2200+ Reviews

Freshsales - Best Enterprise CRM

8. Freshsales – Enterprise-grade CRM experience that puts users first

Our Score 96/100

About Freshsales: Freshsales CRM is a sales CRM designed to be used with Gmail and Google Calendar. It helps you keep in touch with your prospects and manage your meetings from Gmail. Freshsales CRM is integrated perfectly into Gmail, which means you can use all the features of Gmail without having to switch to an additional window or program when checking emails. You can also manage your contact details and create sales campaigns and reminders with the help of Gmail and Google Calendar.

Freshsales Features: Contact Management, Interaction Tracking, Opportunity Management, Sales Forecasting, Lead Management, Sales Management, Sales Process Automation, Reminders & Notifications, Territory Management, Task Management, Marketing Automation, Collaboration, Customer Support, Third-Party Integrations, Reporting & Analytics

“As soon as we were given a demo of Freshsales, we knew it would resolve some of our most pressing sales challenges, to begin with. In fact, after a short set-up period and minimal training, we were able to hit the ground running from Day 1. And it hasn’t disappointed till today.” – Jean-Philippe Thiery

Freshsales Reviews

Freshworks

United States

1001 – 5000

2011

Not provided by vendor

Yes

4.6

500+ Reviews

4.6

900+ Reviews

Creatio CRM - Best Enterprise CRM Software

9. Creatio CRM – One Enterprise CRM for All Your Growing Pains

Our Score 96/100

About Creatio CRM: Creatio CRM is a cloud-based customer relationship management software for small businesses. This program allows users to manage their business and customer relations using their private domain. It uses an intuitive, easy-to-use interface which makes it easy for new users to learn how to use the platform without difficulty. Being made available on a monthly subscription basis, this software is accessible at any time, whether you’re at work or home. For those who are equally interested in using the system daily, there are also several add-ons that can be purchased that offer paid features such as phone support and more features.

Creatio CRM Features: Contact Management, Interaction Tracking, Opportunity Management, Sales Forecasting, Lead Management, Sales Management, Sales Process Automation, Reminders & Notifications, Territory Management, Task Management, Marketing Automation, Collaboration, Customer Support, Third-Party Integrations, Reporting & Analytics

“With Creatio, we consolidated all customer data, tuned lead and opportunity management using business rule capabilities, and streamlined the sales process.” – Jana Sergejenko

Creatio CRM Reviews

Creatio

United States

501 – 1000

2002

$25.00 /month

Yes

4.8

80+ Reviews

4.6

200+ Reviews

SugarCRM - Best Enterprise CRM

10. SugarCRM – The World’s Most Loved CRM Platform​

Our Score 96/100

About SugarCRM: SugarCRM systems are available as a web-based application, on-premise solution or a cloud-based service. SugarCRM’s value comes from the combination of technology and personas that allow an organization to grow with their business processes. It provides organizations with all the tools they need to help them create, analyze and take action on customer data. It is open-source software that can help your organization effectively manage online and offline sales, marketing, customer service, social media interaction with customers, fulfillment, and service. It also helps in managing your staff as it can help you offer better benefits and rewards, automate tasks and automate communication with customers.

SugarCRM Features: Contact Management, Interaction Tracking, Opportunity Management, Sales Forecasting, Lead Management, Sales Management, Sales Process Automation, Reminders & Notifications, Territory Management, Task Management, Marketing Automation, Collaboration, Customer Support, Third-Party Integrations, Reporting & Analytics

“Sugar allowed us to not only increase the number of accounts we were keeping track of, but also to maximize the amount of opportunities we go through.” – Trevor M.

SugarCRM Reviews

SugarCRM

United States

501 – 1000

2004

$49.00 /month /user

No

3.8

370+ Reviews

3.8

640+ Reviews