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Vtiger CRM Overview

Vtiger CRM is a cloud-based customer relationship management software tailored for small to medium-sized businesses. It centralizes customer information, making it easy to track interactions and manage customer relationships. The software offers sales automation, helping in managing leads, opportunities, and sales pipelines. Marketing tools within Vtiger assist in executing campaigns and tracking their performance. The support module streamlines ticket management and customer support processes. Vtiger also includes inventory management features for tracking product availability and sales orders. Its analytics and reporting capabilities provide insights into business performance and customer behavior. Integration with popular apps and email services enhances its functionality. User-friendly and customizable, Vtiger CRM aims to improve sales, marketing, and customer service processes, helping businesses grow and maintain strong customer relationships.
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Contact Details

  • Vendor Name Vtiger
  • Founded 2003
  • Location India
  • Employees 101-500

Support

  • 27x7 Support 24x7 Support
  • Email Email
  • Phone Phone
  • Chat Chat
  • Knowledge Base Knowledge Base

Training

  • In-person In-person
  • Live Online Live Online
  • Webinar Webinar
  • Documentation Documentation
  • Videos Videos

Licensing & Deployment

  • Proprietary Proprietary
  • Cloud Hosted Cloud Hosted
  • Web-Based Web-Based
  • iPhone iPhone
  • Android Android

Typical Customers

  • Self-Employed Self-Employed
  • Small-Business Small-Business
  • Midsize-Business Midsize-Business
  • Large-Enterprise-Business Large-Enterprise-Business

Language Supported

Arabic, Bulgarian, Chinese, Croatian, Danish, Dutch, English, French, German, Hebrew, Hungarian, Italian, Japanese, Polish, Portuguese, Slovak, Spanish, Swedish, Turkish, Vietnamese

Industries

Computer Software, Legal Services, Pharmaceuticals, Real Estate

Vtiger CRM Features

  • Online Forms
  • Lead Qualification
  • CRM
  • Visitor Tracking
  • Conversion Tracking
  • Chat/Messaging
  • Data Extraction
  • Lead Generation
  • Auto-Responders
  • Lead Distribution
  • Event Triggered Actions
  • Multi-Campaign
  • Lead Capture
  • Contact Management
  • Email Marketing
  • Prospecting Tools
  • Lead Segmentation
  • Lead Management
  • Reporting/Analytics
  • Pipeline Management
  • Alerts/Notifications
  • Web Forms
  • Engagement Tracking
  • Customer Segmentation
  • Business Card/Badge Scanning
  • Email Management
  • Social Media Integration
  • Lead Notifications
  • Lead Nurturing
  • Campaign Management
  • Customer Database
  • Routing
  • Multi-Channel Communication
  • Case Management
  • Issue Tracking
  • Activity Dashboard
  • Email Templates
  • Prioritization
  • Customer Service Analytics
  • Forms Management
  • Knowledge Base Management
  • Access Controls/Permissions
  • Feedback Management
  • Chat/Messaging
  • Real Time Notifications
  • Customer Complaint Tracking
  • Self Service Portal
  • Social Media Integration
  • Support Ticket Management
  • Interaction Tracking
  • Survey/Poll Management
  • Email Management
  • Alerts/Escalation
  • Live Chat
  • Collaboration Tools
  • Canned Responses
  • SLA Management
  • Automated Routing
  • Call Center Management
  • Real-Time Chat
  • Performance Metrics
  • Customer Database
  • Self Service Portal
  • SLA Management
  • CRM
  • Real Time Notifications
  • Multi-Channel Communication
  • Support Ticket Management
  • Surveys & Feedback
  • Document Storage
  • Social Media Integration
  • Alerts/Escalation
  • Prioritization
  • Workflow Configuration
  • Ticket Management
  • Reporting/Analytics
  • Access Controls/Permissions
  • IT Asset Management
  • Email Management
  • Customer History
  • Interaction Tracking
  • Knowledge Base Management
  • Remote Access/Control
  • Customizable Templates
  • Sales Trend Analysis
  • Calendar Management
  • Lead Capture
  • Workflow Management
  • Interaction Tracking
  • Opportunity Management
  • Performance Metrics
  • Email Management
  • Pipeline Management
  • Calendar Sync
  • Email Marketing
  • Task Management
  • Forecasting
  • Campaign Management
  • Contact Management
  • Document Storage
  • Social Media Integration
  • Collaboration Tools
  • Sales Reports
  • Web-based Deployment
  • Lead Management
  • Internal Chat Integration
  • Lead Generation
  • Lead Qualification
  • Marketing Automation
  • Quotes/Estimates
  • Referral Tracking
  • Reporting/Analytics
  • Territory Management
  • Deal Management
  • Lead Nurturing
  • Role-Based Permissions
  • Lead Nurturing
  • Sales Reports
  • Social Media Integration
  • Monitoring
  • Pipeline Management
  • Template Management
  • Lead Qualification
  • Calendar Management
  • Sales Forecasting
  • Lead Distribution
  • Prospecting Tools
  • Task Management
  • Document Storage
  • Lead Segmentation
  • Reminders
  • Email Tracking
  • Interaction Tracking
  • CRM
  • Web Forms
  • Email Marketing
  • Lead Capture
  • Campaign Management
  • Contact Management
  • Workflow Management
  • Sales Trend Analysis
  • Source Tracking
  • Lead Generation
  • Opportunity Management

Vtiger CRM Pricing

Pricing Type

  • Pricing Type Per User

Preferred Currency

  • INR (₹) INR (₹)

Free Trial

  • Free Trial 15 Days

Free Version

  • NA

Payment Frequency

  • Annual Subscription Annual Subscription
  • Monthly Payment Monthly Payment
  • Quote Based Quote Based
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Plans & Packages

One Professional

$2100 Per Month

Vtiger CRM FAQs

  • No, Vtiger CRM does not offer a free version.

  • Yes, Vtiger CRM offers a free trial.

  • No, Credit Card details are not required for the Vtiger CRM trial.

  • Vtiger CRM offers the following pricing plans & packages:

    Starting Plan:

    $2100 Per Month

  • Vtiger CRM supports the following payment frequencies:

    • Annual Subscription , Monthly Payment , Quote Based

  • Yes, Vtiger CRM offers an API.

  • Vtiger CRM offers support with the following options:
    • 27x7 Support , Email , Phone , Chat , Knowledge Base

  • Vtiger CRM offers training with the following options:
    • In-person , Webinar , Documentation

  • Vtiger CRM supports the following languages:
    • Arabic , Chinese (Simplified) , Chinese (Traditional) , Danish , Dutch , English , French , German , Hebrew , Hungarian , Italian , Japanese , Polish , Portuguese , Russian , Spanish , Swedish , Turkish

  • Following are the typical users of the Vtiger CRM:
    • Self-Employed , Small-Business , Midsize-Business , Large-Enterprise-Business

  • Vtiger CRM supports the following deployment:
    • Cloud Hosted

  • Vtiger CRM supports the following devices and operating systems:
    • Web-Based , iPhone , Android