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Adapt and innovate with intelligent CRM and ERP business applications.

Microsoft Dynamics 365 Overview

Microsoft Dynamics 365 is a comprehensive suite of business applications that integrates CRM and ERP capabilities with productivity applications and AI tools. Designed for both small and large businesses, it offers modules for sales, customer service, field service, finance, operations, commerce, and HR management. Dynamics 365 facilitates customer engagement through personalized experiences, while its financial tools aid in streamlined accounting and financial reporting. The platform supports supply chain management, enhancing operational efficiency. Its project management features allow for effective task planning and execution. Dynamics 365's integration with other Microsoft products like Office 365 and AI-driven insights enhances productivity and decision-making. The software's flexibility and scalability make it suitable for various industries, catering to unique business needs while maintaining a user-friendly interface.

Contact Details

  • Microsoft
  • 1975
  • United States
  • 1000+

Support

  • 24x7 Support
  • Email
  • Phone
  • Chat
  • Knowledge Base

Training

  • Documentation

Licensing & Deployment

  • Proprietary
  • Cloud Hosted
  • Deployment Type
  • Web-Based
  • iPhone
  • Android
  • Windows
  • Linux

Typical Customers

  • Small-Business
  • Midsize-Business
  • Large-Enterprise-Business

Language Supported

Arabic, Chinese, Czech, Danish, Dutch, English, Finnish, French, German, Hebrew, Hungarian, Irish, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Thai, Turkish

Industries

Automotive, Banking, Broadcast Media, Chemicals, Consumer Goods, Education Management, Entertainment, Fishery, Gaming, Government Administration, Higher Education, Hospital & Health Care, Insurance, Leisure & Travel, Manufacturing, Non-profit Organization Management, Oil & Energy, Other Industries, Pharmaceuticals, Retail, Telecommunications, Transportation/Trucking/Railroad

Microsoft Dynamics 365 Features

  • Enterprise Asset Management
  • Purchase Order Management
  • Integrated Business Operations
  • Accounting
  • Order Management
  • Inventory Management
  • Bills of Material
  • Time & Expense Tracking
  • HR Management
  • Distribution Management
  • Task Management
  • Financial Analysis
  • Billing & Invoicing
  • Forecasting
  • Project Management
  • Workflow Management
  • Multi-Location
  • Customer Database
  • Reporting/Analytics
  • Supply Chain Management
  • CRM
  • Document Management
  • Payroll Management
  • Pipeline Management
  • Lead Qualification
  • Contact Management
  • Email Marketing
  • Web Forms
  • Lead Capture
  • Contact Database
  • CRM
  • Activity Tracking
  • Event Triggered Actions
  • Campaign Planning
  • Lead Segmentation
  • Lead Management
  • Customer Segmentation
  • Chat/Messaging
  • Prospecting Tools
  • Campaign Management
  • Engagement Tracking
  • Auto-Responders
  • Social Media Integration
  • Conversion Tracking
  • Multi-Channel Marketing
  • Lead Nurturing
  • Email Management
  • Campaign Analytics
  • Drip Campaigns
  • Landing Pages
  • Multi-Campaign
  • Lead Verification
  • Forms Management
  • Lead Scoring
  • Search/Filter
  • Pipeline Management
  • Social Media Integration
  • Data Import/Export
  • Prospecting Tools
  • Task Management
  • Customer Database
  • Campaign Management
  • Lead Nurturing
  • Segmentation
  • Email Management
  • CRM
  • Sales Forecasting
  • Contact Management
  • Calendar Management
  • Document Storage
  • Drag & Drop
  • Collaboration Tools
  • Lead Management
  • Sales Pipeline Management
  • Lead Distribution
  • Email Marketing
  • Opportunity Management
  • Data Synchronization
  • Interaction Tracking
  • Lead Capture
  • Lead Nurturing
  • Sales Reports
  • Social Media Integration
  • Monitoring
  • Pipeline Management
  • Template Management
  • Lead Qualification
  • Calendar Management
  • Sales Forecasting
  • Lead Distribution
  • Prospecting Tools
  • Task Management
  • Document Storage
  • Lead Segmentation
  • Reminders
  • Email Tracking
  • Interaction Tracking
  • CRM
  • Web Forms
  • Email Marketing
  • Lead Capture
  • Campaign Management
  • Contact Management
  • Workflow Management
  • Sales Trend Analysis
  • Source Tracking
  • Lead Generation
  • Opportunity Management
  • Lead Capture
  • Customer Support
  • Lead Nurturing
  • Activity Dashboard
  • Data Visualization
  • Brand Tracking
  • Contact Management
  • Customer Engagement
  • Social Media Monitoring
  • Social Promotion
  • Sales Pipeline Management
  • Email Marketing
  • Reporting/Analytics
  • Tagging
  • Communication Management
  • Audience Targeting
  • Marketing Automation
  • Calendar Management
  • Content Management
  • Sentiment Analysis
  • Task Management
  • Customer Database
  • Social Media Integration
  • Live Chat
  • Email Tracking
  • CRM
  • Customer Social Profiles
  • Collaboration Tools
  • Engagement Tracking

Microsoft Dynamics 365 Pricing

Pricing Type

  • Contact Vendor

Preferred Currency

  • USD ($)

Free Trial

  • 30 Days

Free Version

  • NA

Payment Frequency

  • Monthly Payment

Microsoft Dynamics 365 FAQ's

  • No, Microsoft Dynamics 365 does not offer a free version.

  • Yes, Microsoft Dynamics 365 offers a free trial.

  • No, Credit Card details are not required for the Microsoft Dynamics 365 trial.

  • Microsoft Dynamics 365 supports the following payment frequencies:

    • Monthly Payment

  • Yes, Microsoft Dynamics 365 offers an API.

  • Microsoft Dynamics 365 offers support with the following options:
    • 27x7 Support , Email , Phone , Chat , Knowledge Base

  • Microsoft Dynamics 365 offers training with the following options:
    • Documentation

  • Microsoft Dynamics 365 supports the following languages:
    • Arabic , Chinese (Simplified) , Chinese (Traditional) , Czech , Danish , Dutch , English , Finnish , French , German , Hebrew , Hungarian , Irish , Italian , Japanese , Korean , Norwegian (Bokmal) , Polish , Portuguese , Russian , Spanish , Swedish , Thai , Turkish

  • Following are the typical users of the Microsoft Dynamics 365:
    • Small-Business , Midsize-Business , Large-Enterprise-Business

  • Microsoft Dynamics 365 supports the following deployment:
    • Cloud Hosted , On Premises

  • Microsoft Dynamics 365 supports the following devices:
    • Web-Based , iPhone , Android , Windows , Linux