Best CRM Software for Restaurants (Free and Paid)
A CRM is software that business enterprises use according to their business needs. Restaurant CRM systems are CRM systems that suit the hotel and restaurant owners’ business requirements. The restaurants use the centralized database to store the guest information and group them according to parameters like gender, age, preferences, location, demography, etc. The best CRM for restaurants benefits restaurateurs with tools integrated with guest CRM functionalities for collecting, organizing, tracking, managing the data, and marketing to customers with the help of the entire lifecycle of a business while providing the best user experience. Restaurant owners using integrated CRM systems would have everything under a single platform that helps them make wise decisions on customer loyalty, marketing, and upselling. SoftwareWorld has provided a list of the best Free and Paid restaurant CRMs that may help you in your selection journey.
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List of Best CRM for Restaurants (Free and Paid)
Pipedrive is an outstanding CRM software designed to simplify and optimize sales processes for businesses. Its straightforward interface helps teams manage leads and deals efficiently. The software enables users to track communication, set reminders, and prioritize tasks, ensuring that opportunities are not missed. Pipedrive's visual sales pipeline provides a clear overview of deals, making it eas... Read more about Pipedrive
14 Days
$12 Per month
United States
Microsoft Dynamics 365 is a comprehensive suite of business applications that integrates CRM and ERP capabilities with productivity applications and AI tools. Designed for both small and large businesses, it offers modules for sales, customer service, field service, finance, operations, commerce, and HR management. Dynamics 365 facilitates customer engagement through personalized experiences, whil... Read more about Microsoft Dynamics 365
30 Days
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United States
HubSpot is a top-rated all-in-one CRM platform that caters to the needs of small and scaling businesses. With its intuitive user experience, powerful features, and scalability, HubSpot stands out as the best CRM choice for small and scaling businesses alike. This platform offers a comprehensive suite of tools to manage customer relationships effectively, streamline sales processes, and drive reven... Read more about HubSpot CRM
Available
$20 Per month
United States
Zendesk Sell is a sales automation software designed for enhancing productivity in sales processes. It offers a streamlined interface for managing sales pipelines, ensuring efficient tracking of deals from initiation to closure. The software integrates with email, allowing for easy communication and follow-up with prospects. It features detailed reporting tools, providing valuable insights into sa... Read more about Zendesk Sell
Available
$19 Per month
United States
Salesforce Sales Cloud
Build strong customer relationships and grow revenue with a single source of truth.
Salesforce Sales Cloud is a powerful solution designed to streamline and optimize sales processes for businesses. It serves as a comprehensive customer relationship management (CRM) platform, offering features that help organizations manage leads, track opportunities, and close deals more efficiently. With Salesforce Sales Cloud, users can easily organize and access customer information, facilitat... Read more about Salesforce Sales Cloud
Available
$25 Per month
United States
Zoho CRM is a user-friendly software designed to streamline customer relationship management for businesses. It helps companies organize and automate their sales processes, fostering better customer interactions. With Zoho CRM, users can efficiently manage contacts, track leads, and monitor deals in one centralized platform. The software offers customizable dashboards, enabling businesses to tailo... Read more about Zoho CRM
15 Days
$14 Per month
India
OpenTable is a user-friendly software platform widely recognized for revolutionizing restaurant reservations. It allows diners to easily book tables online at thousands of restaurants worldwide, offering convenience and accessibility. For restaurants, OpenTable provides a robust reservation management system that helps optimize seating, manage customer flow, and reduce no-shows. The software inclu... Read more about OpenTable
30 Days
$149 Per month
United States
Freshsales is a customer relationship management (CRM) software that caters to businesses of all sizes. It streamlines the sales process by offering lead scoring, email tracking, and sales pipeline management in a single platform. Freshsales provides a 360-degree view of customers, centralizing communication and customer information. It features an AI-based lead scoring system, which prioritizes p... Read more about Freshsales
Available
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United States
ActiveCampaign for Sales is a customer experience automation platform, enhancing sales processes. It combines email marketing, automation, and CRM tools. Users can automate email follow-ups, ensuring timely engagement with leads. The software allows for segmentation of contacts based on behavior, aiding targeted communication. Sales pipelines are customizable, adapting to different sales stages. A... Read more about ActiveCampaign for Sales
14 Days
$49 Per month
United States
Lightspeed Restaurant is a dynamic and user-friendly point-of-sale (POS) software tailored for the hospitality sector. It's designed to streamline operations, from taking orders to processing payments. Its standout features include an intuitive table management system, which helps in efficiently organizing restaurant layouts and managing reservations. The software offers real-time menu management,... Read more about Lightspeed Restaurant
NA
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Canada
monday sales CRM is a versatile software designed to streamline and enhance sales processes for businesses. Functioning as a Customer Relationship Management (CRM) tool, it empowers teams to manage leads, track deals, and foster customer relationships effectively. monday sales CRM stands out with its intuitive interface, enabling easy navigation and collaboration. Noteworthy features include custo... Read more about monday sales CRM
Available
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Israel
Bitrix24 is a versatile business management platform designed to streamline tasks and boost team collaboration. It serves as a centralized hub, integrating tools for communication, project management, and customer relationship management. With features like file sharing, automation, calendars, and task tracking, Bitrix24 simplifies daily operations for businesses of all sizes. Its user-friendly in... Read more about Bitrix24
15 Days
$49 Per month
United States
Toast POS is a comprehensive point-of-sale system tailored for the food service industry, offering a blend of simplicity and sophistication. It's designed to streamline restaurant operations, from order taking to payment processing. Key features include customizable menus, table layout management, and seamless integration with kitchen displays, ensuring efficient order flow. Toast POS also support... Read more about Toast POS
NA
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United States
SugarCRM is a customer relationship management tool designed to streamline business processes. It centralizes customer data, making it easy to access and manage. The platform offers sales automation, enhancing efficiency in tracking leads and opportunities. Marketing tools are integrated, aiding in campaign management and targeting. SugarCRM supports customer service functions, including case mana... Read more about SugarCRM
NA
$26 Per month
United States
SevenRooms is an innovative, all-in-one reservation, seating, and guest management software specifically designed for the restaurant industry. Its standout feature is the ability to provide a personalized guest experience through detailed customer profiling, including dining preferences and visit history. The software offers a highly intuitive reservation system that seamlessly integrates with onl... Read more about SevenRooms
NA
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United States
Keap is a versatile customer relationship management (CRM) software designed for small businesses, offering an array of features to streamline client interactions and business processes. It includes advanced automation for tasks and marketing, helping users efficiently manage emails, appointments, and follow-ups. Its sales pipeline management tool ensures effective tracking of prospects and deals.... Read more about Keap
14 Days
$249 Per month
United States
TouchBistro is an innovative, all-in-one restaurant management software designed to streamline food service operations. It's known for its user-friendly interface, making it easy for staff to take orders, process payments, and manage tables efficiently. One of its key features is the ability to customize menus and floor plans directly from the system, offering flexibility and real-time adjustments... Read more about TouchBistro Restaurant POS
NA
$69 Per month
Canada
Efficy CRM is a comprehensive software solution designed to streamline customer relationship management for businesses of all sizes. With its user-friendly interface, Efficy CRM simplifies data management, allowing easy access to customer information, interactions, and sales processes. The software excels in contact management, helping teams organize and track their customer relationships efficien... Read more about Efficy CRM
14 Days
$25 Per month
Belgium
Agile CRM
Best, easy, powerful yet affordable Customer Relationship Management (CRM) with sales and marketing automation for small businesses.
Agile CRM is a cloud-based customer relationship management software that integrates sales, marketing, and service functionalities. It offers contact management to organize customer data. Sales tracking tools help monitor deals and stages. With Agile CRM, users can automate marketing tasks like emails and social media campaigns. The software includes a telephony feature for customer calls within t... Read more about Agile CRM
NA
$9.99 Per month
United States
EngageBay CRM is a comprehensive software solution tailored to enhance customer relationship management for businesses of all sizes. It serves as a centralized platform, simplifying the organization and nurturing of customer interactions, marketing efforts, and sales activities. With EngageBay CRM, you can efficiently manage leads, track customer interactions, and automate marketing campaigns, all... Read more about EngageBay CRM
NA
$12.74 Per month
United States
Eat App is an innovative restaurant reservation and table management software designed to streamline dining experiences. With an intuitive interface, it allows users to make reservations effortlessly, enhancing customer satisfaction. Its real-time table management feature maximizes restaurant efficiency by optimizing seating arrangements and reducing wait times. Eat App also offers insightful anal... Read more about Eat App
14 Days
$34 Per month
United Arab Emirates
Paytronix is a specialized software designed for customer engagement and loyalty management in the restaurant and retail industries. Its key strength lies in its powerful loyalty program feature, which allows businesses to create customized reward schemes to retain customers. The software excels in data analytics, providing deep insights into customer behavior and preferences. Paytronix also integ... Read more about Paytronix
NA
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United States
Lavu is a cutting-edge, mobile point-of-sale (POS) software primarily designed for the restaurant and hospitality industry. It stands out with its easy-to-navigate interface, enabling quick and efficient order processing. A key feature is its customizable menu options, allowing for real-time updates and modifications. Lavu excels in table and reservation management, streamlining the dining experie... Read more about Lavu
NA
$99 Per month
United States
Talech POS is a versatile and comprehensive point-of-sale (POS) solution, designed to cater to a range of businesses including retail, restaurants, and service industries. Its standout feature is its easy-to-use interface, which simplifies transaction processing and inventory management. The software offers customizable options for product categorization, making it easier to track sales and stock ... Read more about talech POS
NA
$29 Per feautre
United States
Posist CRM is a specialized customer relationship management software designed for the restaurant industry. It's user-friendly, offering an intuitive interface that simplifies customer data management. Key features include real-time customer feedback collection, detailed customer profiling, and efficient order management. The software integrates seamlessly with existing restaurant systems, facilit... Read more about Posist
NA
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