10 Best CRM Software & Apps for Shopify 2022

You may come across questions about whether Shopify uses CRM or not. Yes, it does! CRMs are also powerful tools for eCommerce businesses. If you are looking for the best CRM to integrate with Shopify, it would be a long list that could confuse you. Shopify CRM integration is valuable for Shopify sellers and eCommerce businesses. It helps keep track of your customers, track your sales and leads, automate marketing tasks, and monitor your sales pipeline, which promotes your customer support and business growth. Integrating CRM systems for Shopify stores improves customer data management and provides automated marketing & sales follow-ups, improved customer retention, and improved efficiency. If you want quicker results for your business, stop wasting time! Gather more information by getting the list of the best CRM to use with Shopify now!

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» Our score is based on user satisfaction (reviews & ratings), social media buzz, online presence, and other relevant information. If your software is part of this list, use this badge on your website and social media to let your readers know about your success.

Best Shopify CRM Software 2022 – CRMs That Integrates With Shopify

Salesforce CRM - Best Shopify CRM Software

1. Salesforce CRM – Develop your shopify business by integrating Salesforce CRM

Our Score 98/100

About Salesforce CRM: Salesforce CRM is a software company that offers cloud-based customer relationship management solutions for small, medium and large businesses. Salesforce CRM manages the company’s relationships with current customers as well as potential customers and partners. Salesforce offers a range of features including phone, email, chat, social media monitoring and enterprise content management. The solution is available in numerous languages and offers thousands of plugins, including those that extend the system’s functionality beyond basic CRM to business analytics, email management and marketing.

Salesforce CRM Features: Shopify Integration, Contact Management, Interaction Tracking, Customer Segmentation, Customer Data Management, Lead Scoring, Email Marketing, Task Management, Live Chat, Customer Support, Reporting and Analytics

“With Salesforce, we’re building a unified information source to help us reimagine collaboration across our entire platform. This will enable NBCUniversal to continue delivering the highest level of transparency, insights, and results for our customers.” – Linda Yaccarino

Salesforce CRM Reviews

Salesforce

United States

10000+

2003

Not provided by vendor

Yes

4.4

17000+ Reviews

4.3

12000+ Reviews

Zendesk Sell - Best CRM that Integrate with Shopify

2. Zendesk Sell – The best CRM Software for Shopify stores

Our Score 98/100

About Zendesk Sell: Zendesk Sell CRM is a powerful customer support and sales software. It helps businesses optimize their customer experience, increase revenue and improve profitability. Some of the features include: email marketing automation, lead management, task management, chat functionality, and more. Features are built for both inbound and outbound customer interactions – whether on the phone or through emails alone. It is compatible with different languages, so it’s accessible to everyone! Zendesk Sell CRM is an investment that will pay off in the long run by increasing your business’ competitive edge among others who don’t use this software.

Zendesk Sell Features: Shopify Integration, Contact Management, Interaction Tracking, Customer Segmentation, Customer Data Management, Lead Scoring, Email Marketing, Task Management, Live Chat, Customer Support, Reporting and Analytics

“We are using Zendesk Sell and Support to give our sales and support teams everything they need in one platform. They are able to effectively and efficiently collaborate and improve the customer experience.” – Bonni Poch

Zendesk Sell Reviews

Zendesk

United States

1001 – 5000

2007

$49.00 /month

Yes

4.4

3100+ Reviews

4.2

450+ Reviews

monday.com - Best Shopify CRM Integration Option

3. monday.com – The sales CRM software that’s fully customizable

Our Score 98/100

About monday.com: monday.com offers businesses an opportunity to save money on the cost of a dedicated tech team and system administrators by building their own CRM system around their company’s existing services. monday.com markets itself as a fully customizable CRM platform, making it easy for business owners to build and expand their own businesses without having to invest in dedicated staff, or extreme computer skills. monday’s software is designed to be highly intuitive and user-friendly, making it possible for the average business owner to set up a system in one day.

monday.com Features: Shopify Integration, Contact Management, Interaction Tracking, Customer Segmentation, Customer Data Management, Lead Scoring, Email Marketing, Task Management, Live Chat, Customer Support, Reporting and Analytics

“monday.com CRM has opened countless doors of opportunities that we never had before. We were able to customize the CRM on top of monday.com Work OS to fit the needs of our day-to-day activities.” – Kyle Dorman | Operations Manager at Ray White

monday.com Reviews

monday.com

Israel

1001 – 5000

2014

Not provided by vendor

Yes

4.6

2800+ Reviews

4.6

500+ Reviews

Metrilo - Best CRM To Integrate With Shopify Store

4. Metrilo – The plug-n-play growth platform for ecommerce brands

Our Score 97/100

About Metrilo: Metrilo is explicitly designed for eCommerce platforms aiming at the retention of customers and sustainable growth of their businesses. It provides a complete and detailed customer database with information like actions taken, order history, product interaction, behavior, money spent, and other individual details which can be segmented into action-based and customer-based filters. Metrilo uses dynamic email marketing to boost customer engagement and instant sales. Integrating seamlessly, it is one of the best CRM for Shopify.

Metrilo Features: Shopify Integration, Contact Management, Interaction Tracking, Customer Segmentation, Customer Data Management, Lead Scoring, Email Marketing, Task Management, Live Chat, Customer Support, Reporting and Analytics

“Metrilo is the only data tool I use to grow my business. It gives me the data right away” – Moiz Ali

Metrilo Reviews

Metrilo

Bulgaria

11 – 50

2014

$119.00 /month

Yes

5.0

20+ Reviews

4.8

20+ Reviews

Mailchimp - CRM Platform for Shopify Integration

5. Mailchimp – Build better relationships with your customers

Our Score 97/100

About Mailchimp: Mailchimp is the #1 marketing automation brand and its CRM software works toward turning audiences into leads and customers. By establishing a strong customer relationship, Mailchimp acquires a deeper understanding of how to market to them better, leading to business growth in the long run, hence working as one of the best CRM for Shopify. Businesses can organize all their contact data, segment and tag them according to needs, keep up with an all-in-one audience dashboard, use personalization tools, and access Mailchimp’s own mobile app.

Mailchimp Features: Shopify Integration, Contact Management, Interaction Tracking, Customer Segmentation, Customer Data Management, Lead Scoring, Email Marketing, Task Management, Live Chat, Customer Support, Reporting and Analytics

“As we continue to segment and test our campaigns, we are seeing our revenue and engagement increase with our customers.” – Daisy Downs

Mailchimp Reviews

Intuit

United States

1001 – 5000

1983

Not provided by vendor

Yes

4.5

15000+ Reviews

4.3

12000+ Reviews

Freshmarketer - Best CRM App for Shopify

6. Freshmarketer – Best Shopify CRM software to boost your store

Our Score 97/100

About Freshmarketer: Freshmarketer is a web-based CRM for small to mid-sized businesses to manage their businesses and increase their profits. It’s an essential yet highly effective tool for increasing sales and customer relations by keeping data in one central place. Freshmarketer’s most prominent feature is the ability to track leads from every channel – email, social media, and print advertisements – as well as call lists and contact management systems. Freshmarketer’s goal is to help you grow your business by enabling you to generate more leads through better marketing. They want to give you the tools to make your job easier, so they’re willing to do it for free.

Freshmarketer Features: Shopify Integration, Contact Management, Interaction Tracking, Customer Segmentation, Customer Data Management, Lead Scoring, Email Marketing, Task Management, Live Chat, Customer Support, Reporting and Analytics

“With Freshworks’ e-commerce CRM, we can now deliver a personalized and delightful experience. Engaging our customers with context, turning visitors into sales, and keeping customers happy with exceptional customer support is helping our business grow.” – Dr. Renita Rajan

Freshmarketer Reviews

Freshworks

United States

5001 – 10000

2011

Not provided by vendor

Yes

4.4

20+ Reviews

3.6

05+ Reviews

HubSpot - Best CRM Shopify Integration

7. HubSpot – Develop your Shopify store with HubSpot CRM integration

Our Score 97/100

About HubSpot: HubSpot CRM is a software application that primarily focuses on managing your business’s online presence and online marketing practices. The HubSpot CRM software is the backbone of every company’s website; it allows for managing and monitoring web traffic, tracking analytics, creating content for social media, and measuring success. Having access to HubSpot CRM can give you more insight into your customer’s behavior and customer relationship, which ultimately can help improve your company’s bottom line.

HubSpot Features: Shopify Integration, Contact Management, Interaction Tracking, Customer Segmentation, Customer Data Management, Lead Scoring, Email Marketing, Task Management, Live Chat, Customer Support, Reporting and Analytics

“One of the most dangerous things a software company can do is remain static, HubSpot does a great job of listening to its customers and keeping up with the shifting world of technology. It’s a trustworthy platform that will keep pace with whatever the future brings.” – Haley Irwin

HubSpot Reviews

HubSpot

United States

1001 – 5000

2012

Not provided by vendor

Yes

4.5

3400+ Reviews

4.4

9500+ Reviews

Zoho CRM - Best CRM for Shopify

8. Zoho CRM – Cloud based CRM System for your Shopify Store

Our Score 96/100

About Zoho CRM: Zoho CRM is a cloud-based platform that helps you organize your business and track your projects. It comes with a variety of features; this CRM has made it possible for anyone, regardless of their experience or level in their field, to manage their business effectively without having to worry about anything else. Zoho CRM offers numerous features to manage sales and business where you can find process management, sales enablement, sales forecasting, marketing automation, customization, team collaboration, etc.

Zoho CRM Features: Shopify Integration, Contact Management, Interaction Tracking, Customer Segmentation, Customer Data Management, Lead Scoring, Email Marketing, Task Management, Live Chat, Customer Support, Reporting and Analytics

“With Zoho CRM, we experienced a 65% increase in our sales pipeline. We also managed to reduce our lead to real prospect time by 60%, which is huge. I would definitely recommend Zoho CRM to companies that are experiencing complexity with sales and marketing and witnessing rapid growth.” – K.C Watson

Zoho CRM Reviews

Zoho

United States

5001 – 10000

1996

Not provided by vendor

Yes

4.3

5900+ Reviews

4.0

2200+ Reviews

Richpanel - Best CRM Software for Shopify

9. Richpanel – Best CRM Apps To Integrate With Shopify Store

Our Score 96/100

About Richpanel: Working best in CRM for Shopify, Richpanel”s advanced customer service features ensure maximum profit earned through customer satisfaction. It reduces query tickets by 55% through a personalized and intuitive customer self-service portal, a customer account page, and multilingual FAQs. It centralizes all mediums of support channels- live chat, social media, email, and SMS into one dashboard and automatically eliminates spam messages, and routes, and executes conversations.

Richpanel Features: Shopify Integration, Contact Management, Interaction Tracking, Customer Segmentation, Customer Data Management, Lead Scoring, Email Marketing, Task Management, Live Chat, Customer Support, Reporting and Analytics

“Richpanel is truly rich in all that this program offers. It pulls every platform that customers use to contact our business into one place. Richpanel cuts down the time it takes for agents to collect information and provides self-service to the customers, reducing the number of messages coming in.” – Christina Ebersole

Richpanel Reviews

Richpanel

United States

11 – 50

2016

$100.00 /month

Yes

5.0

09+ Reviews

4.9

30+ Reviews

Kapture CRM - Best CRM System for Shopify

10. Kapture CRM – Build and nurture long-lasting relationships with your customers

Our Score 96/100

About Kapture CRM: Kapture CRM is a time management and invoicing solution that helps businesses run smoothly. It includes email marketing, website creation, and project management to help users across industries increase their productivity. Kapture CRM’s website-creation tool allows users to build professional websites, with real-time analytics built in. It also includes a customizable invoicing system that provides customers with a streamlined experience. The platform includes a time-tracking feature that allows users to analyze which projects are costing them the most time.

Kapture CRM Features: Shopify Integration, Contact Management, Interaction Tracking, Customer Segmentation, Customer Data Management, Lead Scoring, Email Marketing, Task Management, Live Chat, Customer Support, Reporting and Analytics

“Choosing Kapture CRM has proven to be a real game-changer for us. We have experienced ease and convenience in lead management ever since we switched to Kapture for our internal needs. Scheduling appointments and following through on them has gotten a lot simpler now. We are truly grateful for a system that makes doing business seem highly effortless.” – Charles Williams

Kapture CRM Reviews

Adjetter Media

India

201 – 500

2011

$19.00/month

Yes

4.2

30+ Reviews

4.3

100+ Reviews