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Best eCommerce CRM Software (Free and Paid) - Page 2

The right ecommerce CRM software does more than manage contacts. It has the sheer ability to centralize customer purchase history, automate abandoned cart recovery, drive personalized marketing campaigns, and help your online store build lasting customer loyalty at scale. At SoftwareWorld, our experts have handpicked and reviewed the top ecommerce CRM tools so you can assess features, pricing, and detailed feature breakdowns without any hurdle. Find our thoroughly researched list to find the perfect solution for your online business.

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★★★★★4.5 average rating from 90 reviews
Last Updated: October 06, 2026
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Category Leaders

Top 10 CRM Software For E-Commerce

Explore the ten category leaders by rank, product, and starting price. Hover over any product to see its USP.

1st Creatio $25 Per month Sponsored USPAgentic CRM & Workflow Platform with No-Code and AI at Its Core 2nd Zoho CRM ₹9.08 Per month Sponsored USPStreamline sales processes with customizable and user-friendly CRM solutions 3rd Dynamics 365 $50 Per user USPStreamline business operations with integrated and intelligent cloud solutions 4th Freshsales ₹999 Per month USPStreamline sales processes with intuitive and AI-driven CRM solutions 5th Pipedrive $14 Per month USPStreamline your sales process with Pipedrive's intuitive CRM platform 6th ActiveCampaign for Sales $145 Per month USPBoost sales with personalized and automated customer engagement 7th Klaviyo $45 Per month USPElevate customer engagement with personalized email marketing solutions 8th Omnisend $41.30 Per month USPBoost sales with personalized and automated email marketing 9th Odoo CRM $24.90 Per month USPHighly Customizable CRM Integrated With Complete Business Applications. 10th HubSpot CRM $752 Per month USPStreamline your sales process with intuitive and all-in-one CRM
Complete Product Directory

List of best eCommerce CRM Software (Free and Paid) - Page 2

Continue with products 26–34. Review each product’s overview, then open available tabs for buyer fit, use cases, features, integrations, pros and cons, and pricing.

Ecommerce CRM Software Products 26–34

Use search, filters, and available product tabs to evaluate the next 9 listings in this category.

9 products shown
#26

Thryv

🏆 SW Recommended

Small Business Software & CRM System for Small Business

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Overview

Thryv is a comprehensive business management platform created for small businesses. It combines essential tools like CRM, marketing automation, and appointment scheduling in one user-friendly interface. With Thryv, businesses can easily manage customer relationships, streamline c...

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Free TrialAvailable Starting Price$646 Per month HeadquartersUnited States
#27

Ontraport

The marketing and sales platform for growing businesses.

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Overview

Ontraport is a comprehensive business automation software designed for small to medium-sized businesses. It combines CRM, email marketing, and e-commerce functionalities in one platform. Key features include lead capture and management, helping businesses track customer interacti...

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Free Trial14 Days Starting Price$24 Per month HeadquartersUnited States
#28

Maximizer CRM

A CRM specifically built for the sales leader… finally.

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Overview

Maximizer CRM is a customer relationship management software designed to help sales teams and financial service professionals manage client relationships, track opportunities, and improve revenue performance. The system centralizes customer records, communication history, sales a...

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Free TrialNA Starting Price€19 Per month HeadquartersCanada
#29

ReadyCloud

The Shipping, Returns and CRM Suite built for Ecommerce.

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Overview

ReadyCloud is a versatile and efficient e-commerce CRM software created to enhance online retail operations. Its key features include robust order and shipping management, which streamlines the fulfillment process, and a centralized customer database that crystallizes shopper inf...

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Free TrialNA Starting Price$24 Per month HeadquartersUnited States
#30

EngageBay CRM

🏆 SW Recommended

All-in-One CRM - Marketing, Sales & Support Software

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Overview

EngageBay CRM is a comprehensive software solution tailored to enhance customer relationship management for businesses of all sizes. It serves as a centralized platform, simplifying the organization and nurturing of customer interactions, marketing efforts, and sales activities....

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Free TrialAvailable Starting Price$12.74 Per month HeadquartersUnited States
#31

Kommo

The world's first messaging-powered CRM.

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Overview

Kommo is an advanced lead management software designed to help businesses optimize their sales processes and improve lead conversion rates effectively. This platform offers a comprehensive suite of tools for capturing, tracking, and nurturing leads throughout the sales funnel. Wi...

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Free TrialAvailable Starting Price$15 Per user HeadquartersUnited States
#32

Pipedrive

🏆 SW Recommended

Sales CRM & Pipeline Management Software

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Overview

Pipedrive is an outstanding CRM software designed to simplify and optimize sales processes for businesses. Its straightforward interface helps teams manage leads and deals efficiently. The software enables users to track communication, set reminders, and prioritize tasks, ensurin...

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Free Trial14 Days Starting Price$14 Per month HeadquartersUnited States
#33

marketplAIce

The Amazon AI platform that acts before the market moves.

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Overview

MarketplAIce is the AI-powered e-commerce CRM platform for Amazon agencies and sellers who want to build lasting customer relationships — fully automated. On Amazon, customer relationships are built through reviews, feedback, and brand perception. MarketplAIce automates every cus...

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Free Trial14 Days Starting PriceContact Vendor HeadquartersGermany
#34

Rootnet

Manage your entire business from one platform

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Overview

Rootnet Suite is an all-in-one platform with a CRM for managing customer interactions, an Intranet for internal collaboration, a Help Desk for customer support, and a Sync module to ensure seamless data synchronization across systems. A tool that streamlines customer support by m...

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Free TrialNA Starting PriceContact Vendor HeadquartersPanama

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