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Best Retail CRM Software (Free and Paid) - Page 2

In retail, knowing your customers well enough to keep them coming back is what sets great businesses apart. At SoftwareWorld, our experts have gone through the top retail CRM platforms and put together a list you can actually trust. Compare features, pricing, and real user reviews all in one place. Whether you're a small boutique looking to build a loyal customer base or a large retail chain wanting to deliver a more personal shopping experience, find a retail CRM that helps you understand your customers, run smarter promotions, and keep people coming back time and time again.

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★★★★★4.5 average rating from 86 reviews
Last Updated: October 09, 2026
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Category Leaders

Top 10 Retail CRM Software

Explore the ten category leaders by rank, product, and starting price. Hover over any product to see its USP.

1st Creatio $25 Per month Sponsored USPAgentic CRM & Workflow Platform with No-Code and AI at Its Core 2nd Zoho CRM ₹9.08 Per month Sponsored USPStreamline sales processes with customizable and user-friendly CRM solutions 3rd Salesforce Sales Cloud $25 Per month USPBoost sales efficiency with AI-driven insights and automation 4th HubSpot CRM $752 Per month USPStreamline your sales process with intuitive and all-in-one CRM 5th Dynamics 365 $50 Per user USPStreamline business operations with integrated and intelligent cloud solutions 6th ActiveCampaign for Sales $145 Per month USPBoost sales with personalized and automated customer engagement 7th Pipedrive $14 Per month USPStreamline your sales process with Pipedrive's intuitive CRM platform 8th Copper $23 Per month USPBuilt for Google Workspace with zero manual data entry 9th Keap $249 Per month USPStreamline your business with Keap's all-in-one automation platform 10th Nutshell $19 Per month USPAll-in-one intuitive CRM boosting sales efficiency and pipeline visibility.
Complete Product Directory

List of Best Retail CRM Software (Free and Paid) - Page 2

Continue with products 26–31. Review each product’s overview, then open available tabs for buyer fit, use cases, features, integrations, pros and cons, and pricing.

Retail CRM Software Products 26–31

Use search, filters, and available product tabs to evaluate the next 6 listings in this category.

6 products shown
#26

Pipedrive

🏆 SW Recommended

Sales CRM & Pipeline Management Software

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Overview

Pipedrive is an outstanding CRM software designed to simplify and optimize sales processes for businesses. Its straightforward interface helps teams manage leads and deals efficiently. The software enables users to track communication, set reminders, and prioritize tasks, ensurin...

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Free Trial14 Days Starting Price$14 Per month HeadquartersUnited States
#27

Endear

Elevate Sales with CRM & Clienteling

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Overview

Endear is a customer relationship management (CRM) tool designed for retail businesses. It helps stores personalize customer interactions, enhancing the shopping experience. Key features include clienteling, where sales teams can create tailored recommendations based on client hi...

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Free TrialNA Starting PriceContact Vendor HeadquartersUnited States
#28

Gincore

Business, sales, orders, finance, clients management

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Overview

Gincore was originally developed as a program for managing orders for the repair of electronics: mobile phones, laptops, computers. Today, it is a powerful system for automating business processes in any repair shop or service center regardless of the niche and field of activity....

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Free Trial14 Days Starting Price$99.99 Per month HeadquartersUnited States
#29

CentraHub CRM

Best CRM and HCM Software Solutions

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Overview

CentraHub CRM is a user-friendly software designed to streamline your customer relationship management tasks. With its intuitive interface, you can effortlessly organize and manage your customer data, track interactions, and nurture leads. What sets CentraHub CRM apart is its rob...

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Free TrialNA Starting Price$6.59 Per month HeadquartersBritish Indian Ocean Territory
#30

BUSINESSNEXT

Simplify customer experiences. Remove friction.

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Overview

BUSINESSNEXT is a comprehensive software solution designed for modern businesses seeking efficiency and growth. Its user-friendly interface simplifies complex tasks, making it accessible to users of all skill levels. The software excels in streamlining operations, offering robust...

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Free TrialNA Starting PriceContact Vendor HeadquartersBritish Indian Ocean Territory
#31

Tanyo CRM

Crafted for Furniture Industry

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Overview

Tanyo for retail businesses is designed to help retailers improve customer service, manage inventory, and track sales performance. The software includes features for managing customer data, sending targeted promotions, and handling customer inquiries through multiple channels. Wi...

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Free Trial15 Days Starting Price₹3,000 Per month HeadquartersIndia

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