Software Category

Best Customer Satisfaction Software - Page 3

Customer satisfaction software are online solutions that help businesses to make healthy relationships with their customers. It also assists businesses in targeting audiences that will buy from them and continue to buy from them. For that to happen, it is necessary to initially satisfy customers' needs with the right product, ensuring their return for more. The tool allows employees to discuss new ideas collaboratively so that companies can provide customers with quality-based products. What's more, the solutions offer a robust survey tool to know customers' likes and dislikes. It enables companies to know customers' behavior and attitudes toward business products and services. The solutions can also pinpoint the types of customers businesses are targeting and the audience they require. Eventually, it becomes easier for them to know what they're doing wrong and what needs to be optimized. Our talented research team has analyzed the solutions based on various criteria and hand-picked the best customer satisfaction softwares. Let's have a look at the list.

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★★★★★4.7 average rating from 301 reviews

Last Updated: October 09, 2026

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261 Software

Category Leaders

Top 10 Customer Satisfaction Software

Explore the ten category leaders by rank, product, and starting price. Hover over any product to see its USP.

1st

Pipedrive $14 Per month Sponsored 2nd

SurveyMonkey ₹17.16 Per month 3rd

Zendesk Suite $55 Per month Sponsored 4th

Jotform $34 Per month 5th

Typeform $25 Per month 6th

Nicereply $59 Per month 7th

Zoho Survey ₹416 Per month 8th

Survicate $299 Per month 9th

SurveySparrow Contact Vendor 10th

Birdeye Contact Vendor

Complete Product Directory

List of Best Customer Satisfaction Software - Page 3

Continue with products 51–75. Review each product’s overview, then open available tabs for buyer fit, use cases, features, integrations, pros and cons, and pricing.

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Customer Satisfaction Software Products 51–75

Use search, filters, and available product tabs to evaluate the next 25 listings in this category.

25 products shown

#51

Zoho Survey

🏆 SW Recommended

Create online surveys and questionnaires for free

★★★★☆ 4.4 (8 Reviews)

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Overview

Zoho Survey is a versatile online survey creation tool designed to cater to various data collection needs. It offers a rich library of customizable templates and an intuitive drag-and-drop interface, making survey design both easy and efficient. Users can craft surveys with a wid...

XM for Customer Experience

🏆 SW Recommended

★★★★☆ 4.4 (2 Reviews)

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Overview

XM for Customer Experience is a comprehensive Customer Experience Software designed to help businesses collect and analyze customer feedback to improve their products and services. The platform offers tools for gathering feedback through surveys, reviews, and direct interactions,...

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Free TrialAvailable Starting PriceContact Vendor HeadquartersUnited States

#53

Qualaroo

🏆 SW Recommended

User Research & Customer Feedback Software

★★★★☆ 4.4 (2 Reviews)

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Overview

Qualaroo is a user feedback and survey tool designed to help businesses gain insights directly from their customers. It features targeted surveys which can be displayed on websites, mobile apps, or via link sharing. These surveys are customizable, allowing for varied question typ...

Merchant Centric

🏆 SW Recommended

Trusted by the Best Brands

★★★★☆ 4.4 (2 Reviews)

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Overview

Merchant Centric is a powerful review management software designed to help businesses monitor and enhance their online reputation. The platform provides tools for collecting, managing, and responding to customer reviews across multiple channels, including Google, Yelp, and social...

Survicate

🏆 SW Recommended

Effortless Survey Software

★★★★☆ 4.3 (3 Reviews)

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Overview

Survicate is a user-friendly online survey tool designed for gathering customer feedback and insights. It offers a variety of survey types, including website, email, and mobile surveys, which are easy to create and customize. Key features include a range of question types, like m...

Sprinklr

🏆 SW Recommended

Four AI-native product suites. One Unified-CXM platform.

★★★★☆ 4.3 (2 Reviews)

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Overview

Sprinklr is an AI native customer experience management platform that helps large organizations manage customer interactions, service operations, social engagement, marketing, and customer insights from a unified environment. Its customer service capabilities bring conversations...

NICE CXone

🏆 SW Recommended

Leading Customer Experience (CX) AI Platform

★★★★☆ 4.3 (2 Reviews)

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Overview

NICE CXOne is a comprehensive cloud-based customer experience platform. It integrates various communication channels like voice, email, chat, and social media for seamless customer interactions. The platform features advanced analytics tools, providing insights into customer beha...

SurveySparrow

🏆 SW Recommended

Unified CX platform to grow your brand

★★★★☆ 4.3 (1 Reviews)

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Overview

SurveySparrow is an online survey tool that facilitates engaging and conversational surveys. It offers a dual interface, allowing users to create both chat-like and form-like surveys, enhancing respondent experience. The platform is known for its ease of use, with drag-and-drop f...

Feedbackly

Reveal how customer emotions impact your business

★★★★☆ 4.1 (2 Reviews)

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Overview

Feedbackly is a comprehensive customer experience and feedback management platform designed to help businesses systematically collect, analyze, and act on customer insights across all touchpoints. From websites and mobile apps to in-store experiences and email campaigns, Feedback...

Trustmary

Collect, analyze and showcase feedback

★★★★☆ 4.0 (1 Reviews)

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Overview

Trustmary is a customer feedback and reviews platform that helps businesses collect, manage, analyze, and showcase authentic customer opinions to build trust and improve conversions. At its core, the platform combines automated feedback collection, review generation, and social p...

Khoros Communities

🏆 SW Recommended

Community management software for enterprises

★★★☆☆ 3.5 (1 Reviews)

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Overview

Khoros Communities is a robust platform designed to empower organizations in building and managing online communities effectively. With a user-friendly interface, it facilitates seamless communication and collaboration among community members. Khoros Communities supports discussi...

Microsoft Dynamics 365 Customer Voice

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Overview

Microsoft Dynamics 365 Customer Voice is a customer satisfaction software designed to help businesses collect, analyze, and act on customer feedback. The platform offers tools for creating surveys, gathering customer insights, and tracking satisfaction levels across various touch...

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Free TrialAvailable Starting PriceContact Vendor HeadquartersUnited States

#63

HubSpot Service Hub

🏆 SW Recommended

Customer Service Software for Small to Enterprise Businesses

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Overview

HubSpot's Service Hub is an all-in-one platform that helps businesses provide exceptional customer service and support. With tools like ticketing, knowledge base, live chat, and customer feedback surveys, Service Hub enables businesses to streamline their support processes, impro...

Trustpilot

🏆 SW Recommended

Experience the power of customer reviews

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Overview

Trustpilot is a renowned customer review management tool that empowers businesses to build trust and transparency with their customers. Central to its functionality is the collection and display of genuine customer reviews, providing valuable insights and boosting credibility. Tr...

SurveyMonkey Enterprise

🏆 SW Recommended

Discover why we're a leading survey platform for companies around the globe.

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Overview

SurveyMonkey Enterprise is a widely recognized survey software tailored for large organizations seeking to collect and analyze data at scale. It distinguishes itself with its robust set of features that cater to a variety of survey needs, from customer feedback to employee engage...

Customer Frontlines

Frontline Customer Experience Management

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Overview

Qualtrics XM Customer Frontlines is a customer experience management software designed to gather and analyze customer feedback. It enables businesses to capture customer insights across multiple channels, including surveys, social media, and direct feedback. The software's key fe...

Heyday

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Overview

Heyday is a cutting-edge Conversational AI Platform Software designed to enhance customer engagement, support, and satisfaction through intelligent, real-time interactions. This comprehensive platform offers a wide range of features, including natural language processing, chatbot...

UserVoice

The World's Best Product Feedback Tool

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Overview

UserVoice is a customer feedback and product management software that excels in bridging the gap between businesses and their users. It's uniquely designed to gather, analyze, and prioritize customer feedback, ensuring that product development aligns with user needs. The platform...

Square Feedback

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Overview

Square Feedback is a powerful customer satisfaction software that helps businesses collect, analyze, and act on customer feedback to improve their products, services, and customer experience. By providing customers with an easy-to-use platform to share their opinions, Square Feed...

Sprinklr Service

🏆 SW Recommended

The Leading AI-Powered CCaaS Platform

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Overview

Sprinklr Service is an AI native customer service and contact center platform designed to help enterprises manage customer interactions across voice, digital, social, messaging, and other channels from one unified environment. The platform brings customer conversations into a cen...

Sprinklr Social

The undisputed leader in social media management

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Overview

Sprinklr Social is a sophisticated platform developed for large enterprises aiming to master customer experience management across digital channels. Its strength lies in offering an integrated suite for social media management, advertising, marketing, and customer care, all withi...

Get Satisfaction

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Overview

Get Satisfaction is a cutting-edge customer loyalty software designed to foster engagement and strengthen relationships between businesses and their customers. This innovative platform provides tools for creating and managing loyalty programs, enabling companies to reward custome...

YouGov Surveys: Self-serve

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Overview

YouGov Surveys: Self-serve is an innovative polling software designed to empower organizations to gather insights and feedback from their audiences. This platform allows users to create and distribute surveys quickly and easily, ensuring that valuable data is collected to inform...

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Free TrialAvailable Starting Price$1.5 Per one-time HeadquartersUnited Kingdom

#74

Hotjar

🏆 SW Recommended

Website Heatmaps & Behavior Analytics Tools

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Overview

Hotjar is an intuitive tool designed to understand online user behavior and website performance. It offers heatmaps, which visually represent where users click, move, and scroll on your site, providing insights into their interactions. Hotjar also features session recordings, sho...

Freshservice

🏆 SW Recommended

Modernize your service management instantly

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Overview

Freshservice is a dynamic platform designed to streamline and enhance your IT service management. It can allow you to automate tedious tasks for efficient issue resolution. It enables seamless collaboration among team members to foster a productive work environment. This platform...

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Best Customer Satisfaction Software - Page 3

Top 10 Customer Satisfaction Software

List of Best Customer Satisfaction Software - Page 3

Customer Satisfaction Software Products 51–75

Overview

Problem It Solves

Core Use Cases

Target Users

Industry Fit

Key Features

USP

Popular Integrations

Pros

Cons

Pricing Packages

Overview

Problem It Solves

Core Use Cases

Target Users

Industry Fit

Key Features

USP

Popular Integrations

Pros

Cons

Overview

Problem It Solves

Core Use Cases

Target Users

Industry Fit

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Pricing Packages

Overview

Problem It Solves

Core Use Cases

Target Users

Industry Fit

Key Features

USP

Popular Integrations

Pros

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Overview

Problem It Solves

Core Use Cases

Target Users

Industry Fit

Key Features

USP

Popular Integrations

Pros

Cons

Pricing Packages

Overview

Problem It Solves

Core Use Cases

Target Users

Industry Fit

Key Features

USP

Popular Integrations

Pros

Cons

Overview

Problem It Solves

Core Use Cases

Target Users

Industry Fit

Key Features

USP

Popular Integrations

Pros

Cons

Pricing Packages

Overview

Problem It Solves