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Nicereply

Customer experience (CX) platform

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Nicereply Overview

Nicereply is a customer feedback tool designed for simplicity and effectiveness. It allows businesses to gather real-time feedback from their customers through various channels. Key features include customizable surveys, allowing you to tailor questions to fit your needs. It integrates seamlessly with popular support tools, ensuring easy setup and use. Nicereply also offers insightful analytics, giving you a clear view of customer satisfaction trends and areas for improvement. Additionally, it supports multi-channel feedback collection, from email to chat, making it versatile for different customer interactions. The tool is user-friendly, with a focus on providing straightforward, actionable insights. Importantly, Nicereply's design emphasizes ease of use, ensuring that both businesses and their customers have a smooth experience without any technical complexities.

Nicereply screenshot & Video

Contact Details

  • Nicereply
  • 2011
  • Slovakia
  • 11-50

Support

  • Email
  • Phone
  • Chat
  • Knowledge Base

Training

  • In-person
  • Documentation

Licensing & Deployment

  • Proprietary
  • Cloud Hosted
  • Web-Based

Typical Customers

  • Small-Business
  • Midsize-Business
  • Large-Enterprise-Business

Language Supported

Arabic, Czech, Danish, Dutch, English, Finnish, French, German, Hebrew, Hungarian, Indonesian, Irish, Italian, Japanese, Korean, Polish, Portuguese, Russian, Spanish, Swedish, Turkish, Ukrainian

Industries

Non-profit Organization Management, Public Sector

Nicereply Features

  • Trend Analysis
  • Survey/Poll Management
  • Data Visualization
  • Reporting/Analytics
  • Chat/Messaging
  • CRM
  • Feedback Management
  • Customer Segmentation
  • Customer Database
  • SMS Messaging
  • Visual Analytics
  • Email Management
  • Engagement Tracking
  • Multi-Channel Communication
  • Complaint Monitoring
  • Customer Experience Management
  • Sentiment Analysis
  • Performance Metrics
  • Social Media Integration
  • Customer Journey Mapping
  • NPS Survey
  • CES Survey
  • CSAT Survey

Nicereply Pricing

Pricing Type

  • Flat Rate

Preferred Currency

  • USD ($)

Free Trial

  • 14 Days

Free Version

  • NA

Payment Frequency

  • Annual Subscription
  • Monthly Payment

Plans & Packages

STARTER

$59 Per Month

Nicereply FAQ's

  • No, Nicereply does not offer a free version.

  • Yes, Nicereply offers a free trial.

  • No, Credit Card details are not required for the Nicereply trial.

  • Nicereply offers the following pricing plans & packages:

    Starting Plan:

    $59 Per Month

  • Nicereply supports the following payment frequencies:

    • Annual Subscription , Monthly Payment

  • Yes, Nicereply offers an API.

  • Nicereply offers support with the following options:
    • Email , Phone , Chat , Knowledge Base

  • Nicereply offers training with the following options:
    • In-person , Documentation

  • Nicereply supports the following languages:
    • Arabic , Czech , Danish , Dutch , English , Finnish , French , German , Hebrew , Hungarian , Indonesian , Irish , Italian , Japanese , Korean , Polish , Portuguese , Russian , Spanish , Swedish , Turkish , Ukrainian

  • Following are the typical users of the Nicereply:
    • Small-Business , Midsize-Business , Large-Enterprise-Business

  • Nicereply supports the following deployment:
    • Cloud Hosted

  • Nicereply supports the following mobile devices:
    • Web-Based