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SmartSurvey Evaluation Snapshot
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Data Transparency
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Product Overview
SmartSurvey Overview
Product description, media, company details, support, training, deployment, customer size, languages, and industries.
Support
Training
Licensing & Deployment
Typical Customers
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Category-Based Capabilities
SmartSurvey Features
Each category combines the selected software category, its category-specific description, and the features assigned to that category.
Customer Satisfaction Software 23 selected features Open category ↗ ⌄
Trend Analysis
Survey/Poll Management
Data Visualization
Reporting/Analytics
Chat/Messaging
CRM
Feedback Management
Customer Segmentation
Customer Database
SMS Messaging
Visual Analytics
Email Management
Engagement Tracking
Multi-Channel Communication
Complaint Monitoring
Customer Experience Management
Sentiment Analysis
Performance Metrics
Social Media Integration
Customer Journey Mapping
NPS Survey
CES Survey
CSAT Survey
Market Research Software 28 selected features Open category ↗ ⌄
Reporting/Analytics
Social Media Integration
Paper-Based
Data Import/Export
Multi-Language
Benchmarking
Question Branching
Template Management
Statistical Analysis
Phone-Based
Real Time Data
Customer Segmentation
Survey Builder
Face-to-Face
Multi-Channel Distribution
Customizable Questions
Monitoring
Panel Management
Survey/Poll Management
Drag & Drop
Trend Analysis
Question Library
Email Management
Sentiment Analysis
Conditional Logic
Activity Tracking
Charting
Multiple User Accounts
Employee Engagement Software 26 selected features Open category ↗ ⌄
Performance Management
Employee Recognition
Real Time Data
Progress Tracking
Goal Management
Surveys & Feedback
Engagement Tracking
Employee Onboarding
Chat/Messaging
Pulse Surveys
Goal Setting/Tracking
Gamification
Training Management
Benchmarking
Feedback Management
360 Degree Feedback
Performance Metrics
Reporting/Analytics
Communication Management
Employee Reward Programs
Question Library
Employee Management
Alerts/Notifications
Employee Database
Negative Feedback Management
Employee Portal
Survey Software 30 selected features Open category ↗ ⌄
URL Customization
Offline Response Collection
Feedback Management
Template Management
Email Marketing
Reporting/Analytics
Multi-Language
Data Import/Export
Real Time Data
Engagement Tracking
Question Piping
Data Analysis Tools
Activity Dashboard
Customer Segmentation
Question Library
Survey Builder
Customizable Questions
Randomization
Support Audio/Images/Video
Site Intercept Survey
Question Branching
Multi-Channel Distribution
Drag & Drop
Social Media Integration
Skip Logic
Response Validation
Pulse Surveys
Access Controls/Permissions
Visual Analytics
Alerts/Notifications
Customer Experience Software 17 selected features Open category ↗ ⌄
Surveys & Feedback
Dashboard
Data Visualization
Text Analysis
Reporting/Analytics
Customer Segmentation
Negative Feedback Management
Engagement Tracking
Real-Time Notifications
Knowledge Management
Customizable Templates
Customizable Fields
Survey/Poll Management
Feedback Management
Customizable Forms
Multi-Channel Data Collection
NPS Survey Structure
Form Builder Software 5 selected features Open category ↗ ⌄
Forms Creation & Design
Template Management
Data Import/Export
Drag & Drop
Conditional Logic
Forms Automation Software 16 selected features Open category ↗ ⌄
Electronic Signature
Forms Creation & Design
Customizable Templates
Offline Access
Archiving & Retention
Collaboration Tools
Drag & Drop
Version Control
Forms Management
Process/Workflow Automation
Full Text Search
Third-Party Integrations
Data Import/Export
Access Controls/Permissions
File Storage
Customizable Forms
NPS Software 12 selected features Open category ↗ ⌄
Text Fields
Anonymous Feedback
NPS of Customers
Negative Feedback Management
Third-Party Integrations
Pulse Surveys
Multi-Channel Distribution
Text Analysis
NPS of Employees
Segmentation
Mobile Survey
Multi-Language
Polling Software 13 selected features Open category ↗ ⌄
Live Results Sharing
Customizable Branding
Online Polling
Survey/Poll Management
Multiple Question Types
Presentation Tools
Support Audio/Images/Video
Phone Polling
Q&A Management
Skip Logic
Feedback Management
Email Distribution
Data Analysis Tools
Pricing Information
SmartSurvey Pricing
Pricing type, currency, trial availability, payment frequency, destination links, and package-level starting prices.
Professional
$38
Per Month
Prices shown are profile information and may not include taxes, regional differences, introductory terms, usage limits, or add-ons. Confirm current plans on the vendor website.
Verified User Feedback
Write a SmartSurvey Review ↗
SmartSurvey Reviews
Approved reviews submitted through verified Google or LinkedIn reviewer accounts.
David P.
Webmaster
Impressed from the Very Start
I only recently discovered Smart Survey, and I’m genuinely impressed so far. My support ticket was handled quickly, which really mattered since I’m currently making the most of the 14-day trial. I also called with a few questions about monthly billing, and everything was explained clearly and professionally. The platform is packed with features, reasonably priced, and I really appreciate the option to pay monthly instead of committing to a full year. When I launch my upcoming live survey, I’ll definitely be using Smart Survey—it easily outshines other tools I’ve tried. The only small challenge has been navigating between some setup options, but I’m confident that will get easier with more use.
Reviewed on September, 2024
Ruxshin A.
Inspector
Straightforward and User-Friendly Experience
What I like most is how easy it is to use, with clear navigation that makes everything simple to find and manage. It doesn’t take long to get comfortable with the system. The only downside is that it feels a bit limited in terms of features and what you’re able to do, but overall it’s still a smooth and pleasant experience.
Reviewed on June, 2024
Alternative Products
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Top SmartSurvey Alternatives
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Frequently Asked Questions
SmartSurvey FAQs
Answers generated from approved profile information, selected options, packages, integrations, support, training, deployment, and devices.
SmartSurvey is a user-friendly online survey platform designed to simplify your data collection needs. With an array of features, it offers seamless survey creation, distribution, and analysis. Craft surveys effortlessly with the intuitive interface. Choose from various question types, from multiple-choice to open-ended, ensuring you capture the data you need. Customize your surveys with branding elements for a professional touch. Distribute them via email, web links, or social media, reaching your target audience effortlessly. Analyze responses in real-time with reporting tools, gaining valuable insights with charts and graphs. Collaborate with team members, and export data for further analysis. SmartSurvey streamlines your survey process without complexity, making data collection a breeze.
- Yes, SmartSurvey offers a free version.
- Yes, SmartSurvey offers a free trial.
- No, Credit Card details are not required for the SmartSurvey trial.
-
SmartSurvey offers the following pricing plans & packages:
Professional
$38 Per Month
-
SmartSurvey supports the following payment frequencies:
- Annual Subscription , Monthly Payment
- No, SmartSurvey does not offer an API.
-
SmartSurvey offers support with the following options:
- 24x7 Support , Email , Phone , Chat , Knowledge Base
-
SmartSurvey offers training with the following options:
- In-person , Webinar , Documentation
-
SmartSurvey supports the following languages:
- English
-
Following are the typical users of the SmartSurvey:
- Self-Employed , Small-Business , Midsize-Business , Large-Enterprise-Business
-
SmartSurvey supports the following deployment:
- Cloud Hosted
-
SmartSurvey supports the following devices and operating systems:
- Web-Based
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Product Comparisons
SmartSurvey Comparisons
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