Online Survey Software and Survey Tool

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SmartSurvey Overview

SmartSurvey is a user-friendly online survey platform designed to simplify your data collection needs. With an array of features, it offers seamless survey creation, distribution, and analysis. Craft surveys effortlessly with the intuitive interface. Choose from various question types, from multiple-choice to open-ended, ensuring you capture the data you need. Customize your surveys with branding elements for a professional touch. Distribute them via email, web links, or social media, reaching your target audience effortlessly. Analyze responses in real-time with reporting tools, gaining valuable insights with charts and graphs. Collaborate with team members, and export data for further analysis. SmartSurvey streamlines your survey process without complexity, making data collection a breeze.

Contact Details

  • SmartSurvey
  • 2010
  • United Kingdom
  • 11-50


  • 27x7 Support
  • Email
  • Phone
  • Chat
  • Knowledge Base


  • In-person
  • Webinar
  • Documentation

Licensing & Deployment

  • Proprietary
  • Cloud Hosted
  • Web-Based

Typical Customers

  • Self-Employed
  • Small-Business
  • Midsize-Business
  • Large-Enterprise-Business

Language Supported



Information Technology & Services

SmartSurvey Features

  • Trend Analysis
  • Survey/Poll Management
  • Data Visualization
  • Reporting/Analytics
  • Chat/Messaging
  • CRM
  • Feedback Management
  • Customer Segmentation
  • Customer Database
  • SMS Messaging
  • Visual Analytics
  • Email Management
  • Engagement Tracking
  • Multi-Channel Communication
  • Complaint Monitoring
  • Customer Experience Management
  • Sentiment Analysis
  • Performance Metrics
  • Social Media Integration
  • Customer Journey Mapping
  • NPS Survey
  • CES Survey
  • CSAT Survey
  • Reporting/Analytics
  • Social Media Integration
  • Paper-Based
  • Data Import/Export
  • Multi-Language
  • Benchmarking
  • Question Branching
  • Template Management
  • Statistical Analysis
  • Phone-Based
  • Real Time Data
  • Customer Segmentation
  • Survey Builder
  • Face-to-Face
  • Multi-Channel Distribution
  • Customizable Questions
  • Monitoring
  • Panel Management
  • Survey/Poll Management
  • Drag & Drop
  • Trend Analysis
  • Question Library
  • Email Management
  • Sentiment Analysis
  • Conditional Logic
  • Activity Tracking
  • Charting
  • Multiple User Accounts

SmartSurvey Pricing

Pricing Type

  • Usage Based

Preferred Currency

  • USD ($)

Free Trial

  • Available

Free Version

  • Yes

Payment Frequency

  • Annual Subscription
  • Monthly Payment

Plans & Packages


$38 Per Month

SmartSurvey FAQ's

Yes, SmartSurvey offers a free version.

Yes, SmartSurvey offers a free trial.

No, Credit Card details are not required for the SmartSurvey trial.

SmartSurvey offers the following pricing plans & packages:

Starting Plan:

$38 Per Month

SmartSurvey supports the following payment frequencies:

  • Annual Subscription , Monthly Payment

No, SmartSurvey does not offer an API.

SmartSurvey offers support with the following options:

27x7 Support , Email , Phone , Chat , Knowledge Base

SmartSurvey offers training with the following options:

In-person , Webinar , Documentation

SmartSurvey supports the following languages:


Following are the typical users of the SmartSurvey:

Self-Employed , Small-Business , Midsize-Business , Large-Enterprise-Business

SmartSurvey supports the following deployment:

Cloud Hosted

SmartSurvey supports the following mobile devices: