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Hotjar

Website Heatmaps & Behavior Analytics Tools

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Hotjar Overview

Hotjar is an intuitive tool designed to understand online user behavior and website performance. It offers heatmaps, which visually represent where users click, move, and scroll on your site, providing insights into their interactions. Hotjar also features session recordings, showing real user journeys and experiences. This helps identify usability issues and areas for improvement. Surveys and feedback polls are part of Hotjar's offerings, enabling direct user engagement to gather opinions and suggestions. The tool integrates with website platforms seamlessly, making it easy to set up and use. Hotjar's analytics provide actionable data, aiding in website optimization for a better user experience. Aimed at businesses and website owners, Hotjar simplifies user behavior analysis and enhances website effectiveness.

Hotjar screenshot & Video

Contact Details

  • Hotjar
  • 2014
  • United States
  • 101-500

Support

  • Email
  • Chat
  • Knowledge Base

Training

  • Webinar
  • Documentation

Licensing & Deployment

  • Proprietary
  • Cloud Hosted
  • Web-Based
  • Mac

Typical Customers

  • Self-Employed
  • Small-Business
  • Midsize-Business
  • Large-Enterprise-Business

Language Supported

English, French, German, Portuguese, Spanish

Industries

Information Technology & Services

Hotjar Features

  • Trend Analysis
  • Survey/Poll Management
  • Data Visualization
  • Reporting/Analytics
  • Chat/Messaging
  • CRM
  • Feedback Management
  • Customer Segmentation
  • Customer Database
  • SMS Messaging
  • Visual Analytics
  • Email Management
  • Engagement Tracking
  • Multi-Channel Communication
  • Complaint Monitoring
  • Customer Experience Management
  • Sentiment Analysis
  • Performance Metrics
  • Social Media Integration
  • Customer Journey Mapping
  • NPS Survey
  • CES Survey
  • CSAT Survey

Hotjar Pricing

Pricing Type

  • Usage Based

Preferred Currency

  • USD ($)

Free Trial

  • 15 Days

Free Version

  • NA

Payment Frequency

  • Annual Subscription
  • Monthly Payment

Plans & Packages

Plus

$32 Per Month

Hotjar FAQ's

  • No, Hotjar does not offer a free version.

  • Yes, Hotjar offers a free trial.

  • No, Credit Card details are not required for the Hotjar trial.

  • Hotjar offers the following pricing plans & packages:

    Starting Plan:

    $32 Per Month

  • Hotjar supports the following payment frequencies:

    • Annual Subscription , Monthly Payment

  • No, Hotjar does not offer an API.

  • Hotjar offers support with the following options:
    • Email , Chat , Knowledge Base

  • Hotjar offers training with the following options:
    • Webinar , Documentation

  • Hotjar supports the following languages:
    • English , French , German , Portuguese , Spanish

  • Following are the typical users of the Hotjar:
    • Self-Employed , Small-Business , Midsize-Business , Large-Enterprise-Business

  • Hotjar supports the following deployment:
    • Cloud Hosted

  • Hotjar supports the following mobile devices:
    • Web-Based