Feedbackly
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Feedbackly Evaluation Snapshot
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Data Transparency
Pricing and availability can change, so current details should be confirmed with the vendor.
Product Overview
Feedbackly Overview
Product description, media, company details, support, training, deployment, customer size, languages, and industries.
Support
Training
Licensing & Deployment
Typical Customers
Why Choose Feedbackly
Problem it Solves
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Centralizes Collection And Analysis Of Customer Feedback Across Channels
Target Users
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Customer Experience Managers
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Marketing Teams
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Product Teams
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Customer Success Teams
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Operations Leaders
Core Use Case
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Capture Customer Feedback
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Analyze Satisfaction Trends
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Segment User Insights
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Automate Follow-up Actions
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Improve CX Programs
USP
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Unified Customer Feedback Platform With Real-time Analytics And Automation
Editorial Buyer Guidance
Who Is Feedbackly Best For?
Review the buyer problem, target users, practical use cases, and product differentiator identified by the SoftwareWorld review team.
Problem It Solves
Centralizes Collection And Analysis Of Customer Feedback Across ChannelsTarget Users
- Customer Experience Managers
- Marketing Teams
- Product Teams
- Customer Success Teams
- Operations Leaders
Core Use Cases
- Capture Customer Feedback
- Analyze Satisfaction Trends
- Segment User Insights
- Automate Follow-up Actions
- Improve CX Programs
Unique Selling Point
Unified Customer Feedback Platform With Real-time Analytics And Automation
Sponsored Products
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Category-Based Capabilities
Feedbackly Features
Each category combines the selected software category, its category-specific description, and the features assigned to that category.
Customer Satisfaction Software 23 selected features Open category ↗ ⌄
Trend Analysis
Survey/Poll Management
Data Visualization
Reporting/Analytics
Chat/Messaging
CRM
Feedback Management
Customer Segmentation
Customer Database
SMS Messaging
Visual Analytics
Email Management
Engagement Tracking
Multi-Channel Communication
Complaint Monitoring
Customer Experience Management
Sentiment Analysis
Performance Metrics
Social Media Integration
Customer Journey Mapping
NPS Survey
CES Survey
CSAT Survey
Employee Engagement Software 26 selected features Open category ↗ ⌄
Performance Management
Employee Recognition
Real Time Data
Progress Tracking
Goal Management
Surveys & Feedback
Engagement Tracking
Employee Onboarding
Chat/Messaging
Pulse Surveys
Goal Setting/Tracking
Gamification
Training Management
Benchmarking
Feedback Management
360 Degree Feedback
Performance Metrics
Reporting/Analytics
Communication Management
Employee Reward Programs
Question Library
Employee Management
Alerts/Notifications
Employee Database
Negative Feedback Management
Employee Portal
Survey Software 30 selected features Open category ↗ ⌄
URL Customization
Offline Response Collection
Feedback Management
Template Management
Email Marketing
Reporting/Analytics
Multi-Language
Data Import/Export
Real Time Data
Engagement Tracking
Question Piping
Data Analysis Tools
Activity Dashboard
Customer Segmentation
Question Library
Survey Builder
Customizable Questions
Randomization
Support Audio/Images/Video
Site Intercept Survey
Question Branching
Multi-Channel Distribution
Drag & Drop
Social Media Integration
Skip Logic
Response Validation
Pulse Surveys
Access Controls/Permissions
Visual Analytics
Alerts/Notifications
360 Degree Feedback Software 26 selected features Open category ↗ ⌄
Progress Tracking
Anonymous Feedback
Survey/Poll Management
Employee Database
Skills Assessment
Appraisal History
Rater Selection
Self Service Portal
Feedback Management
Email Reminders
Ratings/Reviews
Performance Review Management
Activity Dashboard
Employee Profiles
Self Assessment
Employee Portal
Customizable Questions
Pulse Surveys
Question Library
Performance Management
Reporting/Analytics
Goal Setting/Tracking
Assessment Management
Benchmarking
Continuous Feedback
Individual Development Plans
Customer Experience Software 17 selected features Open category ↗ ⌄
Surveys & Feedback
Dashboard
Data Visualization
Text Analysis
Reporting/Analytics
Customer Segmentation
Negative Feedback Management
Engagement Tracking
Real-Time Notifications
Knowledge Management
Customizable Templates
Customizable Fields
Survey/Poll Management
Feedback Management
Customizable Forms
Multi-Channel Data Collection
NPS Survey Structure
Customer Journey Mapping Tools Software 14 selected features Open category ↗ ⌄
Customer Profiles
Behavioral Analytics
Reporting & Statistics
Customizable Templates
Drag & Drop
Activity Dashboard
Collaboration Tools
Customer Experience Management
Data Import/Export
Activity Tracking
Engagement Tracking
Performance Metrics
Predictive Analytics
Customer Segmentation
NPS Software 12 selected features Open category ↗ ⌄
Text Fields
Anonymous Feedback
NPS of Customers
Negative Feedback Management
Third-Party Integrations
Pulse Surveys
Multi-Channel Distribution
Text Analysis
NPS of Employees
Segmentation
Mobile Survey
Multi-Language
Pricing Information
Feedbackly Pricing
Pricing type, currency, trial availability, payment frequency, destination links, and package-level starting prices.
SINGLE
€249
Per Month
Prices shown are profile information and may not include taxes, regional differences, introductory terms, usage limits, or add-ons. Confirm current plans on the vendor website.
Verified User Feedback
Write a Feedbackly Review ↗
Feedbackly Reviews
Approved reviews submitted through verified Google or LinkedIn reviewer accounts.
Shahrul I.
Information Technology Assistant
Quick Survey Creation with Detailed Insights
One thing I really like about Feedbackly is how simple the process is to create a custom survey. I can put together a solid survey in under 30 minutes, and the reports are detailed enough to make analyzing the results straightforward and efficient. The only issue I’ve faced is with the mobile view, where the layout can sometimes look a bit off or messy, and I’ve had to tweak the design a few times to get everything aligned properly. Overall though, it’s been a helpful and easy tool to work with.
Reviewed on December, 2021
Malik H.
Founder
Simple Media Sharing with Room to Grow
I really like how easy it is to attach photos through the media portal and collect feedback on them without any hassle, even when uploading multiple image files at once. It makes the whole review process smooth and straightforward. The only limitation I’ve noticed is the lack of a video portal for uploading videos of any length, which does restrict the survey experience a bit. Overall, I’d rate it around 8.5 out of 10—it’s simple, effective, and has good potential to expand with more features.
Reviewed on December, 2020
Alternative Products
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Frequently Asked Questions
Feedbackly FAQs
Answers generated from approved profile information, selected options, packages, integrations, support, training, deployment, and devices.
Feedbackly is a comprehensive customer experience and feedback management platform designed to help businesses systematically collect, analyze, and act on customer insights across all touchpoints. From websites and mobile apps to in-store experiences and email campaigns, Feedbackly enables teams to deploy surveys such as NPS, CSAT, and customized feedback forms that directly capture customer sentiment and behavior. With intuitive UX, automated feedback triggers, and real-time reporting, Feedbackly empowers organizations to turn qualitative and quantitative customer feedback into actionable strategies to improve products, services, and overall experience.
The platform integrates advanced analytics and segmentation, enabling businesses to track trends, benchmark performance, and personalize follow-ups based on customer responses. By unifying data from multiple channels into a single dashboard, Feedbackly helps companies reduce churn, increase loyalty, and align operational decisions with real customer expectations — making it a valuable solution for customer success, product, marketing, and operations teams looking to strengthen experience and performance.
Key Capabilities
- Multi-channel survey deployment (NPS, CSAT, custom forms)
- Real-time customer feedback analytics and dashboards
- Automated feedback triggers and routing
- Segmentation and customer journey mapping
- Integration with CRM and business platforms
- No, Feedbackly does not offer a free version.
- Yes, Feedbackly offers a free trial.
- No, Credit Card details are not required for the Feedbackly trial.
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Feedbackly offers the following pricing plans & packages:
SINGLE
€249 Per Month
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Feedbackly supports the following payment frequencies:
- Annual Subscription , Monthly Payment
- Yes, Feedbackly offers an API.
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Feedbackly offers support with the following options:
- Email , Phone , Chat , Knowledge Base
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Feedbackly offers training with the following options:
- In-person , Webinar , Documentation
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Feedbackly supports the following languages:
- English , Finnish , Spanish
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Following are the typical users of the Feedbackly:
- Small-Business , Midsize-Business , Large-Enterprise-Business
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Feedbackly supports the following deployment:
- Cloud Hosted
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Feedbackly supports the following devices and operating systems:
- Web-Based
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Product Comparisons
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