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Feedbackly

Reveal how customer emotions impact your business

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Feedbackly Overview

Feedbackly is a versatile customer feedback tool designed to gather insights across multiple channels. It offers real-time analytics, enabling businesses to understand customer sentiments and trends effectively. Key features include customizable surveys, multi-channel feedback collection (like in-store, online, and via mobile), and an intuitive dashboard for data visualization. The tool also integrates with various platforms, enhancing its utility in diverse business environments. Feedbackly's automated feedback loops facilitate prompt responses to customer inputs, fostering improved customer experiences. Additionally, its sentiment analysis feature helps in gauging customer emotions, aiding in better decision-making. The software's user-friendly interface ensures easy navigation and operation, making it accessible for users with varying levels of tech expertise. In essence, Feedbackly is an all-in-one solution for managing and analyzing customer feedback efficiently.

Feedbackly screenshot & Video

Contact Details

  • Feedbackly
  • 2012
  • Finland
  • 11-50

Support

  • Email
  • Phone
  • Chat
  • Knowledge Base

Training

  • In-person
  • Webinar
  • Documentation

Licensing & Deployment

  • Proprietary
  • Cloud Hosted
  • Web-Based

Typical Customers

  • Small-Business
  • Midsize-Business
  • Large-Enterprise-Business

Language Supported

English, Finnish, Spanish

Feedbackly Features

  • Trend Analysis
  • Survey/Poll Management
  • Data Visualization
  • Reporting/Analytics
  • Chat/Messaging
  • CRM
  • Feedback Management
  • Customer Segmentation
  • Customer Database
  • SMS Messaging
  • Visual Analytics
  • Email Management
  • Engagement Tracking
  • Multi-Channel Communication
  • Complaint Monitoring
  • Customer Experience Management
  • Sentiment Analysis
  • Performance Metrics
  • Social Media Integration
  • Customer Journey Mapping
  • NPS Survey
  • CES Survey
  • CSAT Survey

Feedbackly Pricing

Pricing Type

  • Per User

Preferred Currency

  • EUR (€)

Free Trial

  • 14 Days

Free Version

  • NA

Payment Frequency

  • Annual Subscription
  • Monthly Payment

Plans & Packages

SINGLE

$211 Per Month

Feedbackly FAQ's

  • No, Feedbackly does not offer a free version.

  • Yes, Feedbackly offers a free trial.

  • No, Credit Card details are not required for the Feedbackly trial.

  • Feedbackly offers the following pricing plans & packages:

    Starting Plan:

    $211 Per Month

  • Feedbackly supports the following payment frequencies:

    • Annual Subscription , Monthly Payment

  • Yes, Feedbackly offers an API.

  • Feedbackly offers support with the following options:
    • Email , Phone , Chat , Knowledge Base

  • Feedbackly offers training with the following options:
    • In-person , Webinar , Documentation

  • Feedbackly supports the following languages:
    • English , Finnish , Spanish

  • Following are the typical users of the Feedbackly:
    • Small-Business , Midsize-Business , Large-Enterprise-Business

  • Feedbackly supports the following deployment:
    • Cloud Hosted

  • Feedbackly supports the following mobile devices:
    • Web-Based