Delighted logo

Delighted Claim

Collect customer feedback in minutes with Delighted

  Write a Review Visit Website  

Delighted Overview

Delighted is an intuitive customer feedback tool designed to streamline the process of gathering and analyzing customer opinions. It offers versatile survey methods, including email, SMS, and web, ensuring businesses can reach their audience effectively. The platform boasts a simple setup, enabling quick deployment of tailored surveys. Key features include real-time feedback collection, which allows for immediate responses and insights. Delighted also integrates seamlessly with popular business tools, enhancing its utility in various workflows. Its analytics capabilities are robust, offering clear, actionable data to improve customer experiences. Additionally, Delighted supports multiple languages, making it suitable for global audiences. With its focus on simplicity and efficiency, Delighted is a user-friendly solution for businesses seeking valuable customer insights.
Read More

Delighted screenshot & Video

Contact Details

  • Vendor Name Qualtrics
  • Founded 2013
  • Location United States
  • Employees 11-50

Support

  • Email Email
  • Phone Phone
  • Chat Chat
  • Knowledge Base Knowledge Base

Training

  • In-person In-person
  • Webinar Webinar
  • Documentation Documentation

Licensing & Deployment

  • Proprietary Proprietary
  • Cloud Hosted Cloud Hosted
  • Web-Based Web-Based
  • iPhone iPhone
  • Android Android
  • Mac Mac

Typical Customers

  • Self-Employed Self-Employed
  • Small-Business Small-Business
  • Midsize-Business Midsize-Business
  • Large-Enterprise-Business Large-Enterprise-Business

Language Supported

Arabic, Chinese, Czech, Danish, Dutch, English, Finnish, French, German, Hebrew, Hungarian, Indonesian, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Thai, Turkish

Industries

Information Technology & Services

Delighted Features

  • Trend Analysis
  • Survey/Poll Management
  • Data Visualization
  • Reporting/Analytics
  • Chat/Messaging
  • CRM
  • Feedback Management
  • Customer Segmentation
  • Customer Database
  • SMS Messaging
  • Visual Analytics
  • Email Management
  • Engagement Tracking
  • Multi-Channel Communication
  • Complaint Monitoring
  • Customer Experience Management
  • Sentiment Analysis
  • Performance Metrics
  • Social Media Integration
  • Customer Journey Mapping
  • NPS Survey
  • CES Survey
  • CSAT Survey

Delighted Pricing

Pricing Type

  • Pricing Type Usage Based

Preferred Currency

  • USD ($) USD ($)

Free Trial

  • Free Trial 14 Days

Free Version

  • Yes Yes

Payment Frequency

  • Annual Subscription Annual Subscription
  • Monthly Payment Monthly Payment
Pricing Page  

Plans & Packages

Surveys Starter

$17 Per Month

Delighted FAQs

  • Yes, Delighted offers a free version.

  • Yes, Delighted offers a free trial.

  • No, Credit Card details are not required for the Delighted trial.

  • Delighted offers the following pricing plans & packages:

    Starting Plan:

    $17 Per Month

  • Delighted supports the following payment frequencies:

    • Annual Subscription , Monthly Payment

  • Yes, Delighted offers an API.

  • Delighted offers support with the following options:
    • Email , Phone , Chat , Knowledge Base

  • Delighted offers training with the following options:
    • In-person , Webinar , Documentation

  • Delighted supports the following languages:
    • Arabic , Chinese (Simplified) , Chinese (Traditional) , Czech , Danish , Dutch , English , Finnish , French , German , Hebrew , Hungarian , Indonesian , Italian , Japanese , Korean , Norwegian (Bokmal) , Polish , Portuguese , Russian , Spanish , Swedish , Thai , Turkish

  • Following are the typical users of the Delighted:
    • Self-Employed , Small-Business , Midsize-Business , Large-Enterprise-Business

  • Delighted supports the following deployment:
    • Cloud Hosted

  • Delighted supports the following devices and operating systems:
    • Web-Based , iPhone , Android