Feedbackly vs Customer Frontlines – Find the Best Fit for You

Trying to decide between Feedbackly and Customer Frontlines? Both are industry-leading solutions, but which one is the best fit for your business? In this detailed comparison, we evaluate their features, pricing, ease of use, and customer support to help you make an informed choice. Whether you need advanced automation, better scalability, or user-friendly interfaces, this guide breaks down everything you need to know to select the right software for your needs.

In-Depth Comparison of Feedbackly and Customer Frontlines

Product
Review & Ratings

No reviews available

No reviews available

Description

Feedbackly is a versatile customer feedback tool designed to gather insights across multiple channels. It offers real-time analytics, enabling businesses to understand customer sentiments and trends effectively. Key features include customizable surveys, multi-channel feedback collection (like in-store, online, and via mobile), and an intuitive dashboard for data visualization. The tool also integ... Read more about Feedbackly

Qualtrics XM Customer Frontlines is a customer experience management software designed to gather and analyze customer feedback. It enables businesses to capture customer insights across multiple channels, including surveys, social media, and direct feedback. The software's key feature is its powerful analytics engine, which interprets customer data to identify trends and patterns in customer behav... Read more about Customer Frontlines

Free Trial

14 Days

NA

Starting Price

$249 Per Month

NA

Category Features
Reputation Management Software
Customer Satisfaction Software
Employee Engagement Software
Survey Software
360 Degree Feedback Software
Customer Experience Software
Customer Journey Mapping Tools Software
NPS Software
Other Information
Deployment Cloud Hosted Cloud Hosted
Devices Supported Web-Based, Web-Based, iPhone, Android,
Pricing Model Per User Contact Vendor
Support Email, Phone, Chat, Knowledge Base 24x7 Support, Email, Phone, Chat, Knowledge Base
Target Company Size
Small-Business, Midsize-Business, Large-Enterprise-Business
Self-Employed, Small-Business, Midsize-Business, Large-Enterprise-Business

Feedbackly

No reviews available

Customer Frontlines

No reviews available

Feedbackly

Feedbackly is a versatile customer feedback tool designed to gather insights across multiple channels. It offers real-time analytics, enabling businesses to understand customer sentiments and trends effectively. Key features include customizable surveys, multi-channel feedback collection (like in-store, online, and via mobile), and an intuitive dashboard for data visualization. The tool also integ... Read more about Feedbackly

Customer Frontlines

Qualtrics XM Customer Frontlines is a customer experience management software designed to gather and analyze customer feedback. It enables businesses to capture customer insights across multiple channels, including surveys, social media, and direct feedback. The software's key feature is its powerful analytics engine, which interprets customer data to identify trends and patterns in customer behav... Read more about Customer Frontlines

Feedbackly

14 Days

Customer Frontlines

NA

Feedbackly

$249 Per Month

Customer Frontlines

NA

Category Features

Trend Analysis

Feedbackly

Customer Frontlines

Survey/Poll Management

Feedbackly

Customer Frontlines

Data Visualization

Feedbackly

Customer Frontlines

Reporting/Analytics

Feedbackly

Customer Frontlines

Chat/Messaging

Feedbackly

Customer Frontlines

CRM

Feedbackly

Customer Frontlines

Feedback Management

Feedbackly

Customer Frontlines

Customer Segmentation

Feedbackly

Customer Frontlines

Customer Database

Feedbackly

Customer Frontlines

SMS Messaging

Feedbackly

Customer Frontlines

Visual Analytics

Feedbackly

Customer Frontlines

Email Management

Feedbackly

Customer Frontlines

Engagement Tracking

Feedbackly

Customer Frontlines

Multi-Channel Communication

Feedbackly

Customer Frontlines

Complaint Monitoring

Feedbackly

Customer Frontlines

Customer Experience Management

Feedbackly

Customer Frontlines

Sentiment Analysis

Feedbackly

Customer Frontlines

Performance Metrics

Feedbackly

Customer Frontlines

Social Media Integration

Feedbackly

Customer Frontlines

Customer Journey Mapping

Feedbackly

Customer Frontlines

NPS Survey

Feedbackly

Customer Frontlines

CES Survey

Feedbackly

Customer Frontlines

CSAT Survey

Feedbackly

Customer Frontlines

Artificial Intelligence

Feedbackly

Customer Frontlines

Performance Management

Feedbackly

Customer Frontlines

Employee Recognition

Feedbackly

Customer Frontlines

Real Time Data

Feedbackly

Customer Frontlines

Progress Tracking

Feedbackly

Customer Frontlines

Goal Management

Feedbackly

Customer Frontlines

Surveys & Feedback

Feedbackly

Customer Frontlines

Engagement Tracking

Feedbackly

Customer Frontlines

Employee Onboarding

Feedbackly

Customer Frontlines

Chat/Messaging

Feedbackly

Customer Frontlines

Pulse Surveys

Feedbackly

Customer Frontlines

Goal Setting/Tracking

Feedbackly

Customer Frontlines

Gamification

Feedbackly

Customer Frontlines

Training Management

Feedbackly

Customer Frontlines

Benchmarking

Feedbackly

Customer Frontlines

Feedback Management

Feedbackly

Customer Frontlines

360 Degree Feedback

Feedbackly

Customer Frontlines

Performance Metrics

Feedbackly

Customer Frontlines

Reporting/Analytics

Feedbackly

Customer Frontlines

Communication Management

Feedbackly

Customer Frontlines

Employee Reward Programs

Feedbackly

Customer Frontlines

Question Library

Feedbackly

Customer Frontlines

Employee Management

Feedbackly

Customer Frontlines

Alerts/Notifications

Feedbackly

Customer Frontlines

Employee Database

Feedbackly

Customer Frontlines

Negative Feedback Management

Feedbackly

Customer Frontlines

Employee Portal

Feedbackly

Customer Frontlines

Artificial Intelligence

Feedbackly

Customer Frontlines

URL Customization

Feedbackly

Customer Frontlines

Offline Response Collection

Feedbackly

Customer Frontlines

Feedback Management

Feedbackly

Customer Frontlines

Template Management

Feedbackly

Customer Frontlines

Email Marketing

Feedbackly

Customer Frontlines

Reporting/Analytics

Feedbackly

Customer Frontlines

Multi-Language

Feedbackly

Customer Frontlines

Data Import/Export

Feedbackly

Customer Frontlines

Real Time Data

Feedbackly

Customer Frontlines

Engagement Tracking

Feedbackly

Customer Frontlines

Question Piping

Feedbackly

Customer Frontlines

Data Analysis Tools

Feedbackly

Customer Frontlines

Activity Dashboard

Feedbackly

Customer Frontlines

Customer Segmentation

Feedbackly

Customer Frontlines

Question Library

Feedbackly

Customer Frontlines

Survey Builder

Feedbackly

Customer Frontlines

Customizable Questions

Feedbackly

Customer Frontlines

Randomization

Feedbackly

Customer Frontlines

Support Audio/Images/Video

Feedbackly

Customer Frontlines

Site Intercept Survey

Feedbackly

Customer Frontlines

Question Branching

Feedbackly

Customer Frontlines

Multi-Channel Distribution

Feedbackly

Customer Frontlines

Drag & Drop

Feedbackly

Customer Frontlines

Social Media Integration

Feedbackly

Customer Frontlines

Skip Logic

Feedbackly

Customer Frontlines

Response Validation

Feedbackly

Customer Frontlines

Pulse Surveys

Feedbackly

Customer Frontlines

Access Controls/Permissions

Feedbackly

Customer Frontlines

Visual Analytics

Feedbackly

Customer Frontlines

Alerts/Notifications

Feedbackly

Customer Frontlines

Artificial Intelligence

Feedbackly

Customer Frontlines

Progress Tracking

Feedbackly

Customer Frontlines

Anonymous Feedback

Feedbackly

Customer Frontlines

Survey/Poll Management

Feedbackly

Customer Frontlines

Employee Database

Feedbackly

Customer Frontlines

Skills Assessment

Feedbackly

Customer Frontlines

Appraisal History

Feedbackly

Customer Frontlines

Rater Selection

Feedbackly

Customer Frontlines

Self Service Portal

Feedbackly

Customer Frontlines

Feedback Management

Feedbackly

Customer Frontlines

Email Reminders

Feedbackly

Customer Frontlines

Ratings/Reviews

Feedbackly

Customer Frontlines

Performance Review Management

Feedbackly

Customer Frontlines

Activity Dashboard

Feedbackly

Customer Frontlines

Employee Profiles

Feedbackly

Customer Frontlines

Self Assessment

Feedbackly

Customer Frontlines

Employee Portal

Feedbackly

Customer Frontlines

Customizable Questions

Feedbackly

Customer Frontlines

Pulse Surveys

Feedbackly

Customer Frontlines

Question Library

Feedbackly

Customer Frontlines

Performance Management

Feedbackly

Customer Frontlines

Reporting/Analytics

Feedbackly

Customer Frontlines

Goal Setting/Tracking

Feedbackly

Customer Frontlines

Assessment Management

Feedbackly

Customer Frontlines

Benchmarking

Feedbackly

Customer Frontlines

Continuous Feedback

Feedbackly

Customer Frontlines

Individual Development Plans

Feedbackly

Customer Frontlines

Artificial Intelligence

Feedbackly

Customer Frontlines

Surveys & Feedback

Feedbackly

Customer Frontlines

Dashboard

Feedbackly

Customer Frontlines

Data Visualization

Feedbackly

Customer Frontlines

Text Analysis

Feedbackly

Customer Frontlines

Reporting/Analytics

Feedbackly

Customer Frontlines

Customer Segmentation

Feedbackly

Customer Frontlines

Negative Feedback Management

Feedbackly

Customer Frontlines

Engagement Tracking

Feedbackly

Customer Frontlines

Real-Time Notifications

Feedbackly

Customer Frontlines

Knowledge Management

Feedbackly

Customer Frontlines

Customizable Templates

Feedbackly

Customer Frontlines

Customizable Fields

Feedbackly

Customer Frontlines

Survey/Poll Management

Feedbackly

Customer Frontlines

Feedback Management

Feedbackly

Customer Frontlines

Customizable Forms

Feedbackly

Customer Frontlines

Multi-Channel Data Collection

Feedbackly

Customer Frontlines

NPS Survey Structure

Feedbackly

Customer Frontlines

Artificial Intelligence

Feedbackly

Customer Frontlines

Customer Profiles

Feedbackly

Customer Frontlines

Behavioral Analytics

Feedbackly

Customer Frontlines

Reporting & Statistics

Feedbackly

Customer Frontlines

Customizable Templates

Feedbackly

Customer Frontlines

Drag & Drop

Feedbackly

Customer Frontlines

Activity Dashboard

Feedbackly

Customer Frontlines

Collaboration Tools

Feedbackly

Customer Frontlines

Customer Experience Management

Feedbackly

Customer Frontlines

Data Import/Export

Feedbackly

Customer Frontlines

Activity Tracking

Feedbackly

Customer Frontlines

Engagement Tracking

Feedbackly

Customer Frontlines

Performance Metrics

Feedbackly

Customer Frontlines

Predictive Analytics

Feedbackly

Customer Frontlines

Customer Segmentation

Feedbackly

Customer Frontlines

Artificial Intelligence

Feedbackly

Customer Frontlines

Text Fields

Feedbackly

Customer Frontlines

Anonymous Feedback

Feedbackly

Customer Frontlines

NPS of Customers

Feedbackly

Customer Frontlines

Negative Feedback Management

Feedbackly

Customer Frontlines

Third-Party Integrations

Feedbackly

Customer Frontlines

Pulse Surveys

Feedbackly

Customer Frontlines

Multi-Channel Distribution

Feedbackly

Customer Frontlines

Text Analysis

Feedbackly

Customer Frontlines

NPS of Employees

Feedbackly

Customer Frontlines

Segmentation

Feedbackly

Customer Frontlines

Mobile Survey

Feedbackly

Customer Frontlines

Multi-Language

Feedbackly

Customer Frontlines

Artificial Intelligence

Feedbackly

Customer Frontlines

Sentiment Analysis

Feedbackly

Customer Frontlines

Campaign Management

Feedbackly

Customer Frontlines

Visual Analytics

Feedbackly

Customer Frontlines

Review Generation

Feedbackly

Customer Frontlines

Keyword Tracking

Feedbackly

Customer Frontlines

Widgets

Feedbackly

Customer Frontlines

Real Time Notifications

Feedbackly

Customer Frontlines

Engagement Tracking

Feedbackly

Customer Frontlines

Review Monitoring

Feedbackly

Customer Frontlines

SEO Management

Feedbackly

Customer Frontlines

Response Management

Feedbackly

Customer Frontlines

Social Media Integration

Feedbackly

Customer Frontlines

Content Management

Feedbackly

Customer Frontlines

SMS Messaging

Feedbackly

Customer Frontlines

Brand Tracking

Feedbackly

Customer Frontlines

Surveys & Feedback

Feedbackly

Customer Frontlines

Campaign Analytics

Feedbackly

Customer Frontlines

Multi-Location

Feedbackly

Customer Frontlines

Review Request

Feedbackly

Customer Frontlines

Review Notification

Feedbackly

Customer Frontlines

Customer Experience Management

Feedbackly

Customer Frontlines

Review Display

Feedbackly

Customer Frontlines

Review Sharing

Feedbackly

Customer Frontlines

Hashtag Tracking

Feedbackly

Customer Frontlines

Post Scheduling

Feedbackly

Customer Frontlines

Complaint Management

Feedbackly

Customer Frontlines

Social Media Monitoring

Feedbackly

Customer Frontlines

Artificial Intelligence

Feedbackly

Customer Frontlines

Other Information

Feedbackly

Cloud Hosted

Customer Frontlines

Cloud Hosted

Feedbackly

     Web-Based ,

Customer Frontlines

     Web-Based ,      iPhone ,      Android ,

Feedbackly

     Per User

Customer Frontlines

     Contact Vendor

Feedbackly

     Email ,      Phone ,      Chat ,      Knowledge Base

Customer Frontlines

     24x7 Support ,      Email ,      Phone ,      Chat ,      Knowledge Base

Feedbackly

     Small-Business ,      Midsize-Business ,      Large-Enterprise-Business

Customer Frontlines

     Self-Employed ,      Small-Business ,      Midsize-Business ,      Large-Enterprise-Business