Stonly logo

Stonly Claim

Knowledge Management For Customer Service

Stonly Overview

Stonly is an innovative knowledge management platform that stands out for its interactive guides and step-by-step explanations. It empowers users to solve issues and learn processes on their own through engaging and customizable content. Stonly's unique approach allows for the creation of interactive walkthroughs, which are particularly effective for onboarding, customer support, and internal training. These guides are not just informative but also interactive, enabling users to follow paths based on their specific needs or queries. The platform is user-friendly, allowing easy creation and updating of content without requiring technical skills. Stonly integrates with other tools and websites, enhancing user experience and accessibility. With analytics to track guide performance and user engagement, Stonly is a powerful tool for improving knowledge delivery and user satisfaction.
Read More

Stonly screenshot & Video

Contact Details

  • Vendor Name Stonly
  • Founded 2018
  • Location France
  • Employees 101-500

Support

  • Chat Chat
  • Knowledge Base Knowledge Base

Training

  • Live Online Live Online
  • Webinar Webinar
  • Documentation Documentation

Licensing & Deployment

  • Proprietary Proprietary
  • Cloud Hosted Cloud Hosted
  • Web-Based Web-Based

Typical Customers

  • Small-Business Small-Business
  • Midsize-Business Midsize-Business
  • Large-Enterprise-Business Large-Enterprise-Business

Language Supported

English, French


Industries

Banking, Financial Services, Insurance, Retail

Stonly Features

  • Cataloging/Categorization
  • Knowledge Base Management
  • Single Sign On
  • Communication Management
  • SSL Security
  • Text Editing
  • Activity Tracking
  • Social Media Integration
  • Access Controls/Permissions
  • Decision Support
  • Document Management
  • Collaboration Tools
  • Drag & Drop
  • Live Chat
  • Surveys & Feedback
  • Self Service Portal
  • Alerts/Notifications
  • Full Text Search
  • Commenting/Notes
  • Discussions/Forums
  • Tagging
  • Widgets
  • Content Management
  • Content Library
  • Multi-Language
  • Calendar Management

Stonly Pricing

Pricing Type

  • Pricing Type Contact Vendor

Preferred Currency

  • USD ($) USD ($)

Free Trial

  • NA

Free Version

  • NA

Payment Frequency

  • NA

Stonly FAQs

  • No, Stonly does not offer a free version.

  • No, Stonly does not offer any free trial.

  • No, Credit Card details are not required for the Stonly trial.

  • Yes, Stonly offers an API.

  • Stonly offers support with the following options:
    • Chat , Knowledge Base

  • Stonly offers training with the following options:
    • Webinar , Documentation

  • Stonly supports the following languages:
    • English , French

  • Following are the typical users of the Stonly:
    • Small-Business , Midsize-Business , Large-Enterprise-Business

  • Stonly supports the following deployment:
    • Cloud Hosted

  • Stonly supports the following devices and operating systems:
    • Web-Based