Feedbackly vs Delighted – Find the Best Fit for You

Trying to decide between Feedbackly and Delighted? Both are industry-leading solutions, but which one is the best fit for your business? In this detailed comparison, we evaluate their features, pricing, ease of use, and customer support to help you make an informed choice. Whether you need advanced automation, better scalability, or user-friendly interfaces, this guide breaks down everything you need to know to select the right software for your needs.

In-Depth Comparison of Feedbackly and Delighted

Product
Review & Ratings

No reviews available

No reviews available

Description

Feedbackly is a versatile customer feedback tool designed to gather insights across multiple channels. It offers real-time analytics, enabling businesses to understand customer sentiments and trends effectively. Key features include customizable surveys, multi-channel feedback collection (like in-store, online, and via mobile), and an intuitive dashboard for data visualization. The tool also integ... Read more about Feedbackly

Delighted is an intuitive customer feedback tool designed to streamline the process of gathering and analyzing customer opinions. It offers versatile survey methods, including email, SMS, and web, ensuring businesses can reach their audience effectively. The platform boasts a simple setup, enabling quick deployment of tailored surveys. Key features include real-time feedback collection, which allo... Read more about Delighted

Free Trial

14 Days

14 Days

Starting Price

$249 Per Month

$17 Per Month

Category Features
Customer Engagement Software
Customer Satisfaction Software
Employee Engagement Software
Survey Software
360 Degree Feedback Software
Artificial Intelligence Software
Customer Data Platform Software
Customer Experience Software
Customer Journey Mapping Tools Software
NPS Software
SMS Survey Software
Other Information
Deployment Cloud Hosted Cloud Hosted
Devices Supported Web-Based, Web-Based, iPhone, Android, Mac,
Pricing Model Per User Usage Based
Support Email, Phone, Chat, Knowledge Base Email, Phone, Chat, Knowledge Base
Target Company Size
Small-Business, Midsize-Business, Large-Enterprise-Business
Self-Employed, Small-Business, Midsize-Business, Large-Enterprise-Business

Feedbackly

No reviews available

Delighted

No reviews available

Feedbackly

Feedbackly is a versatile customer feedback tool designed to gather insights across multiple channels. It offers real-time analytics, enabling businesses to understand customer sentiments and trends effectively. Key features include customizable surveys, multi-channel feedback collection (like in-store, online, and via mobile), and an intuitive dashboard for data visualization. The tool also integ... Read more about Feedbackly

Delighted

Delighted is an intuitive customer feedback tool designed to streamline the process of gathering and analyzing customer opinions. It offers versatile survey methods, including email, SMS, and web, ensuring businesses can reach their audience effectively. The platform boasts a simple setup, enabling quick deployment of tailored surveys. Key features include real-time feedback collection, which allo... Read more about Delighted

Feedbackly

14 Days

Delighted

14 Days

Feedbackly

$249 Per Month

Delighted

$17 Per Month

Category Features

Trend Analysis

Feedbackly

Delighted

Survey/Poll Management

Feedbackly

Delighted

Data Visualization

Feedbackly

Delighted

Reporting/Analytics

Feedbackly

Delighted

Chat/Messaging

Feedbackly

Delighted

CRM

Feedbackly

Delighted

Feedback Management

Feedbackly

Delighted

Customer Segmentation

Feedbackly

Delighted

Customer Database

Feedbackly

Delighted

SMS Messaging

Feedbackly

Delighted

Visual Analytics

Feedbackly

Delighted

Email Management

Feedbackly

Delighted

Engagement Tracking

Feedbackly

Delighted

Multi-Channel Communication

Feedbackly

Delighted

Complaint Monitoring

Feedbackly

Delighted

Customer Experience Management

Feedbackly

Delighted

Sentiment Analysis

Feedbackly

Delighted

Performance Metrics

Feedbackly

Delighted

Social Media Integration

Feedbackly

Delighted

Customer Journey Mapping

Feedbackly

Delighted

NPS Survey

Feedbackly

Delighted

CES Survey

Feedbackly

Delighted

CSAT Survey

Feedbackly

Delighted

Artificial Intelligence

Feedbackly

Delighted

Performance Management

Feedbackly

Delighted

Employee Recognition

Feedbackly

Delighted

Real Time Data

Feedbackly

Delighted

Progress Tracking

Feedbackly

Delighted

Goal Management

Feedbackly

Delighted

Surveys & Feedback

Feedbackly

Delighted

Engagement Tracking

Feedbackly

Delighted

Employee Onboarding

Feedbackly

Delighted

Chat/Messaging

Feedbackly

Delighted

Pulse Surveys

Feedbackly

Delighted

Goal Setting/Tracking

Feedbackly

Delighted

Gamification

Feedbackly

Delighted

Training Management

Feedbackly

Delighted

Benchmarking

Feedbackly

Delighted

Feedback Management

Feedbackly

Delighted

360 Degree Feedback

Feedbackly

Delighted

Performance Metrics

Feedbackly

Delighted

Reporting/Analytics

Feedbackly

Delighted

Communication Management

Feedbackly

Delighted

Employee Reward Programs

Feedbackly

Delighted

Question Library

Feedbackly

Delighted

Employee Management

Feedbackly

Delighted

Alerts/Notifications

Feedbackly

Delighted

Employee Database

Feedbackly

Delighted

Negative Feedback Management

Feedbackly

Delighted

Employee Portal

Feedbackly

Delighted

Artificial Intelligence

Feedbackly

Delighted

URL Customization

Feedbackly

Delighted

Offline Response Collection

Feedbackly

Delighted

Feedback Management

Feedbackly

Delighted

Template Management

Feedbackly

Delighted

Email Marketing

Feedbackly

Delighted

Reporting/Analytics

Feedbackly

Delighted

Multi-Language

Feedbackly

Delighted

Data Import/Export

Feedbackly

Delighted

Real Time Data

Feedbackly

Delighted

Engagement Tracking

Feedbackly

Delighted

Question Piping

Feedbackly

Delighted

Data Analysis Tools

Feedbackly

Delighted

Activity Dashboard

Feedbackly

Delighted

Customer Segmentation

Feedbackly

Delighted

Question Library

Feedbackly

Delighted

Survey Builder

Feedbackly

Delighted

Customizable Questions

Feedbackly

Delighted

Randomization

Feedbackly

Delighted

Support Audio/Images/Video

Feedbackly

Delighted

Site Intercept Survey

Feedbackly

Delighted

Question Branching

Feedbackly

Delighted

Multi-Channel Distribution

Feedbackly

Delighted

Drag & Drop

Feedbackly

Delighted

Social Media Integration

Feedbackly

Delighted

Skip Logic

Feedbackly

Delighted

Response Validation

Feedbackly

Delighted

Pulse Surveys

Feedbackly

Delighted

Access Controls/Permissions

Feedbackly

Delighted

Visual Analytics

Feedbackly

Delighted

Alerts/Notifications

Feedbackly

Delighted

Artificial Intelligence

Feedbackly

Delighted

Progress Tracking

Feedbackly

Delighted

Anonymous Feedback

Feedbackly

Delighted

Survey/Poll Management

Feedbackly

Delighted

Employee Database

Feedbackly

Delighted

Skills Assessment

Feedbackly

Delighted

Appraisal History

Feedbackly

Delighted

Rater Selection

Feedbackly

Delighted

Self Service Portal

Feedbackly

Delighted

Feedback Management

Feedbackly

Delighted

Email Reminders

Feedbackly

Delighted

Ratings/Reviews

Feedbackly

Delighted

Performance Review Management

Feedbackly

Delighted

Activity Dashboard

Feedbackly

Delighted

Employee Profiles

Feedbackly

Delighted

Self Assessment

Feedbackly

Delighted

Employee Portal

Feedbackly

Delighted

Customizable Questions

Feedbackly

Delighted

Pulse Surveys

Feedbackly

Delighted

Question Library

Feedbackly

Delighted

Performance Management

Feedbackly

Delighted

Reporting/Analytics

Feedbackly

Delighted

Goal Setting/Tracking

Feedbackly

Delighted

Assessment Management

Feedbackly

Delighted

Benchmarking

Feedbackly

Delighted

Continuous Feedback

Feedbackly

Delighted

Individual Development Plans

Feedbackly

Delighted

Artificial Intelligence

Feedbackly

Delighted

Surveys & Feedback

Feedbackly

Delighted

Dashboard

Feedbackly

Delighted

Data Visualization

Feedbackly

Delighted

Text Analysis

Feedbackly

Delighted

Reporting/Analytics

Feedbackly

Delighted

Customer Segmentation

Feedbackly

Delighted

Negative Feedback Management

Feedbackly

Delighted

Engagement Tracking

Feedbackly

Delighted

Real-Time Notifications

Feedbackly

Delighted

Knowledge Management

Feedbackly

Delighted

Customizable Templates

Feedbackly

Delighted

Customizable Fields

Feedbackly

Delighted

Survey/Poll Management

Feedbackly

Delighted

Feedback Management

Feedbackly

Delighted

Customizable Forms

Feedbackly

Delighted

Multi-Channel Data Collection

Feedbackly

Delighted

NPS Survey Structure

Feedbackly

Delighted

Artificial Intelligence

Feedbackly

Delighted

Customer Profiles

Feedbackly

Delighted

Behavioral Analytics

Feedbackly

Delighted

Reporting & Statistics

Feedbackly

Delighted

Customizable Templates

Feedbackly

Delighted

Drag & Drop

Feedbackly

Delighted

Activity Dashboard

Feedbackly

Delighted

Collaboration Tools

Feedbackly

Delighted

Customer Experience Management

Feedbackly

Delighted

Data Import/Export

Feedbackly

Delighted

Activity Tracking

Feedbackly

Delighted

Engagement Tracking

Feedbackly

Delighted

Performance Metrics

Feedbackly

Delighted

Predictive Analytics

Feedbackly

Delighted

Customer Segmentation

Feedbackly

Delighted

Artificial Intelligence

Feedbackly

Delighted

Text Fields

Feedbackly

Delighted

Anonymous Feedback

Feedbackly

Delighted

NPS of Customers

Feedbackly

Delighted

Negative Feedback Management

Feedbackly

Delighted

Third-Party Integrations

Feedbackly

Delighted

Pulse Surveys

Feedbackly

Delighted

Multi-Channel Distribution

Feedbackly

Delighted

Text Analysis

Feedbackly

Delighted

NPS of Employees

Feedbackly

Delighted

Segmentation

Feedbackly

Delighted

Mobile Survey

Feedbackly

Delighted

Multi-Language

Feedbackly

Delighted

Artificial Intelligence

Feedbackly

Delighted

Churn Management

Feedbackly

Delighted

Engagement Tracking

Feedbackly

Delighted

Email Management

Feedbackly

Delighted

Social Media Integration

Feedbackly

Delighted

CRM

Feedbackly

Delighted

Multi-Language

Feedbackly

Delighted

Real Time Analytics

Feedbackly

Delighted

Campaign Management

Feedbackly

Delighted

Content Management

Feedbackly

Delighted

Event Triggered Actions

Feedbackly

Delighted

Feedback Management

Feedbackly

Delighted

Multi-Channel Communication

Feedbackly

Delighted

Customer Database

Feedbackly

Delighted

Surveys & Feedback

Feedbackly

Delighted

Customer Experience Management

Feedbackly

Delighted

Communication Management

Feedbackly

Delighted

Live Chat

Feedbackly

Delighted

Customer Segmentation

Feedbackly

Delighted

Visual Analytics

Feedbackly

Delighted

Customer History

Feedbackly

Delighted

Customer Portal

Feedbackly

Delighted

Sentiment Analysis

Feedbackly

Delighted

Artificial Intelligence

Feedbackly

Delighted

Virtual Personal Assistant (VPA)

Feedbackly

Delighted

Sentiment Analysis

Feedbackly

Delighted

Trend Analysis

Feedbackly

Delighted

API

Feedbackly

Delighted

Data Import/Export

Feedbackly

Delighted

Predictive Analytics

Feedbackly

Delighted

Third-Party Integrations

Feedbackly

Delighted

Multi-Language

Feedbackly

Delighted

For Sales Teams/Organizations

Feedbackly

Delighted

Collaboration Tools

Feedbackly

Delighted

Activity Dashboard

Feedbackly

Delighted

Reporting/Analytics

Feedbackly

Delighted

Process/Workflow Automation

Feedbackly

Delighted

Chatbot

Feedbackly

Delighted

For eCommerce

Feedbackly

Delighted

Speech Recognition

Feedbackly

Delighted

Performance Metrics

Feedbackly

Delighted

Artificial Intelligence

Feedbackly

Delighted

Personalization

Feedbackly

Delighted

Campaign Management

Feedbackly

Delighted

Customer Segmentation

Feedbackly

Delighted

GDPR Compliance

Feedbackly

Delighted

Behavioral Analytics

Feedbackly

Delighted

Data Integration

Feedbackly

Delighted

Predictive Modeling

Feedbackly

Delighted

Customer Profiles

Feedbackly

Delighted

Artificial Intelligence

Feedbackly

Delighted

Contact Management

Feedbackly

Delighted

Mass Texting

Feedbackly

Delighted

Survey Builder

Feedbackly

Delighted

Scheduled Messaging

Feedbackly

Delighted

Reporting/Analytics

Feedbackly

Delighted

Alerts/Notifications

Feedbackly

Delighted

Customizable Templates

Feedbackly

Delighted

Message Personalization

Feedbackly

Delighted

Campaign Management

Feedbackly

Delighted

Keyword Tracking

Feedbackly

Delighted

Template Management

Feedbackly

Delighted

Audience Targeting

Feedbackly

Delighted

MMS

Feedbackly

Delighted

Artificial Intelligence

Feedbackly

Delighted

Other Information

Feedbackly

Cloud Hosted

Delighted

Cloud Hosted

Feedbackly

     Web-Based ,

Delighted

     Web-Based ,      iPhone ,      Android ,      Mac ,

Feedbackly

     Per User

Delighted

     Usage Based

Feedbackly

     Email ,      Phone ,      Chat ,      Knowledge Base

Delighted

     Email ,      Phone ,      Chat ,      Knowledge Base

Feedbackly

     Small-Business ,      Midsize-Business ,      Large-Enterprise-Business

Delighted

     Self-Employed ,      Small-Business ,      Midsize-Business ,      Large-Enterprise-Business