Best Customer Satisfaction Software

Guest Suite is an innovative review management software designed to help businesses in the hospitality industry monitor and respond to customer feedback. The platform consolidates reviews from various sources, including Google, TripAdvisor, and social media, in one easy-to-navigate dashboard. Guest Suite allows businesses to track their online reputation, respond to guest reviews in real-time, and... Read more about Guest Suite

InTone is a specialized customer satisfaction software designed to help organizations measure and improve their customer experience. This platform provides comprehensive tools for gathering feedback, analyzing customer sentiments, and tracking satisfaction metrics effectively. With InTone, users can easily create and distribute surveys, monitor responses in real-time, and gain insights into custom... Read more about InTone

Grade.us is a specialized review management software designed to help businesses amplify their positive customer feedback and manage their online reputation. Its standout feature is the ability to streamline the collection and sharing of customer reviews across various platforms, including Google, Facebook, and Yelp. The software facilitates the creation of automated email and SMS campaigns to enc... Read more about Grade.us

FeedbackFive is an innovative 360-degree feedback software designed to enhance employee performance and development through comprehensive feedback mechanisms. This powerful platform allows organizations to gather insights from multiple sources, including peers, managers, and subordinates, providing a holistic view of employee performance. With FeedbackFive, organizations can streamline the feedbac... Read more about FeedbackFive

Playvox is a leading customer service software that empowers organizations to enhance their support operations and improve customer satisfaction. With its comprehensive suite of features, Playvox offers tools for quality assurance, workforce management, and performance analytics. This platform enables businesses to monitor interactions across various channels, ensuring that agents meet quality sta... Read more about Playvox

Feedier is an advanced survey software that allows businesses to collect valuable feedback from customers, employees, and other stakeholders. With its userfriendly interface, Feedier enables the creation of highly customizable surveys that can be tailored to any business need. The platform offers various question types, such as multiple choice, Likert scales, and openended questions, allowing busi... Read more about Feedier

Pointillist is a cutting-edge customer experience software designed to help businesses understand, enhance, and personalize every interaction with their customers. This comprehensive platform offers a suite of tools that enable organizations to capture and analyze customer data, identify key touchpoints, and implement strategies to improve overall customer satisfaction and loyalty. Pointillist’s... Read more about Pointillist

Home Care Pulse | Experience Management is a specialized customer satisfaction software designed to help organizations measure and improve client satisfaction in the home care industry. This platform provides comprehensive tools for collecting feedback, analyzing client experiences, and generating actionable insights, ensuring continuous improvement in service delivery. With features such as custo... Read more about Home Care Pulse | Experience Management

UseResponse is a comprehensive customer support and feedback system tailored for businesses seeking to enhance customer engagement and service. Its standout feature is the all-in-one feedback tool, which consolidates customer suggestions, questions, and problems, fostering an interactive community environment. This integration allows businesses to gather valuable insights directly from their users... Read more about UseResponse

Digital Air Strike is an innovative software solution focused on social media marketing and online reputation management, primarily for the automotive industry. Its main strength lies in enhancing customer engagement through various digital channels. The platform offers tools for managing and responding to online reviews, a critical feature for maintaining a positive public image. It also provides... Read more about Digital Air Strike

Keatext is a predictive analytics software that uses advanced machine learning algorithms to help businesses uncover valuable insights from their data. By analyzing historical trends and patterns, Keatext predicts future outcomes, enabling businesses to make more informed decisions and plan for the future with confidence. The platform offers features for sentiment analysis, trend forecasting, and ... Read more about Keatext

Upvoty is an innovative customer satisfaction software designed to help businesses gather, analyze, and act on customer feedback effectively. This platform provides tools for creating surveys, collecting insights, and tracking customer sentiment, enabling organizations to understand their customers’ needs and preferences better. With Upvoty, users can create customized feedback forms that engage... Read more about Upvoty

Pypestream is a cutting-edge artificial intelligence software that enables businesses to enhance customer engagement through automated conversations and messaging. This AI-driven platform integrates with various communication channels, such as SMS, email, web chat, and social media, to provide personalized, real-time interactions with customers. Pypestream utilizes natural language processing (NLP... Read more about Pypestream

Custplace is an innovative review management software designed to help businesses monitor, manage, and enhance their online reputation. This platform provides comprehensive tools for collecting customer feedback, analyzing reviews, and responding to customer inquiries effectively. With Custplace, users can easily track reviews across various platforms, gain insights into customer sentiments, and i... Read more about Custplace

Capacity is an innovative, AI-driven support automation platform designed to enhance productivity and knowledge sharing within organizations. Its standout feature is the AI-powered helpdesk, which automates responses to common inquiries, providing instant assistance to employees and customers. Capacity seamlessly integrates with various business applications, centralizing data and workflows for ea... Read more about Capacity

NiceJob is a customer review and reputation management software crafted to help businesses boost their online presence and credibility through customer feedback. A standout feature of NiceJob is its automated review solicitation process, which encourages satisfied customers to leave reviews, enhancing the company's online reputation. The platform integrates with various review sites, ensuring broa... Read more about NiceJob

Broadly is a user-friendly software tool developed to enhance the online presence and reputation of small businesses. Its primary focus is on streamlining the process of gathering and managing online reviews, a key factor in attracting new customers. Broadly enables automated requests for customer feedback, making it easier to collect reviews across multiple platforms like Google and Facebook. The... Read more about Broadly

Fuel Cycle is a versatile market research software that empowers organizations to gather and analyze consumer insights effectively. This platform provides tools for conducting surveys, focus groups, and online communities, enabling businesses to engage with their target audience and gather valuable feedback. Fuel Cycle's user-friendly interface allows researchers to design custom surveys and polls... Read more about Fuel Cycle

zenloop is a cutting-edge customer experience software designed to help businesses collect, analyze, and improve customer feedback effectively. The platform offers a range of tools for creating surveys, monitoring customer sentiment, and tracking key performance indicators related to customer satisfaction. With its user-friendly interface, organizations can design custom surveys that resonate with... Read more about zenloop

Squelch is a cutting-edge customer satisfaction software designed to help organizations monitor and enhance their customer experiences effectively. This platform offers a variety of tools for collecting feedback through surveys, reviews, and direct communication, enabling businesses to gain a comprehensive understanding of customer sentiments. Squelch's advanced analytics capabilities allow organi... Read more about Squelch

Crowdtech is an innovative market research software designed to facilitate data collection and analysis for businesses seeking insights into consumer behavior and market trends. This platform provides comprehensive tools for designing surveys, managing panels, and analyzing results, ensuring that organizations can gather valuable information efficiently. With its user-friendly interface, Crowdtech... Read more about Crowdtech

Netigate is a versatile survey software designed to help businesses and organizations collect, analyze, and act on customer, employee, and market feedback. The platform offers an intuitive interface that enables users to create and distribute surveys across multiple channels, such as email, websites, or social media. Netigate’s powerful analytics tools allow businesses to analyze survey results ... Read more about Netigate

Zonka Feedback is a versatile feedback and survey tool that helps businesses gather and analyze customer insights. It enables the creation of customized surveys for different touchpoints, including in-person, email, and website interactions. The tool offers a range of question types, from simple star ratings to detailed text responses, catering to diverse feedback needs. Zonka Feedback also featur... Read more about Zonka Feedback

SurveyLab is a professional survey software that caters to creating, sending, and analyzing online surveys. Its user-friendly interface allows for easy crafting of surveys, tailored to specific needs. The tool supports various question types, including multiple-choice and open-ended, enhancing survey versatility. Real-time results tracking is a key feature, providing instant insights into responde... Read more about SurveyLab

Trustmary is a tool designed for businesses to gather and showcase customer testimonials. It focuses on converting positive customer experiences into powerful marketing content. The platform simplifies the process of collecting testimonials through automated surveys and feedback forms. Trustmary also enables the easy integration of these testimonials into websites, enhancing credibility and trust ... Read more about Trustmary