Wootric

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Customer Experience Management and Customer Feedback Platform

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Wootric Evaluation Snapshot

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User RatingNot rated yet
Starting PriceContact Vendor
Free TrialAvailable
Free VersionNot available
APINot available
DeploymentCloud Hosted
HeadquartersUnited States
✎
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Product Overview

Wootric Overview

Product description, media, company details, support, training, deployment, customer size, languages, and industries.

About Wootric

Wootric is a customer feedback and experience management platform designed to help businesses improve customer satisfaction. It focuses on collecting and analyzing customer feedback through Net Promoter Score (NPS), Customer Satisfaction (CSAT), and Customer Effort Score (CES) surveys. Wootric's real-time analytics engine interprets survey responses, providing insights into customer sentiment and trends. The platform offers customizable survey options, allowing businesses to tailor questions to their specific needs. It integrates with various business applications, enabling streamlined feedback collection across different customer touchpoints. Wootric also supports automated feedback collection, making it easier to gather consistent customer insights. The software includes tools for tracking and improving customer journey experiences. Aimed at enhancing customer relationships, Wootric is user-friendly and adaptable for businesses of varying sizes and industries.
Company InMoment
Founded 2011
Headquarters United States
Employees 11-50

Support

Chat

Training

Webinar Documentation

Licensing & Deployment

Proprietary Cloud Hosted Web-Based iPhone Android

Typical Customers

Self-Employed Small-Business Midsize-Business Large-Enterprise-Business
Languages Supported 1 language available
English
Industries Served 3 industries available
Computer Software E-commerce Information Technology & Services
Category-Based Capabilities

Wootric Features

Each category combines the selected software category, its category-specific description, and the features assigned to that category.

Customer Satisfaction Software 23 selected features Open category ↗ ⌄
Trend Analysis Survey/Poll Management Data Visualization Reporting/Analytics Chat/Messaging CRM Feedback Management Customer Segmentation Customer Database SMS Messaging Visual Analytics Email Management Engagement Tracking Multi-Channel Communication Complaint Monitoring Customer Experience Management Sentiment Analysis Performance Metrics Social Media Integration Customer Journey Mapping NPS Survey CES Survey CSAT Survey
Pricing Information

Wootric Pricing

Pricing type, currency, trial availability, payment frequency, destination links, and package-level starting prices.

Pricing Type Contact Vendor
Preferred Currency USD ($)
Free Trial Available
Free Version Not available
Payment Frequency Not available
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Frequently Asked Questions

Wootric FAQs

Answers generated from approved profile information, selected options, packages, integrations, support, training, deployment, and devices.

Wootric is a customer feedback and experience management platform designed to help businesses improve customer satisfaction. It focuses on collecting and analyzing customer feedback through Net Promoter Score (NPS), Customer Satisfaction (CSAT), and Customer Effort Score (CES) surveys. Wootric's real-time analytics engine interprets survey responses, providing insights into customer sentiment and trends. The platform offers customizable survey options, allowing businesses to tailor questions to their specific needs. It integrates with various business applications, enabling streamlined feedback collection across different customer touchpoints. Wootric also supports automated feedback collection, making it easier to gather consistent customer insights. The software includes tools for tracking and improving customer journey experiences. Aimed at enhancing customer relationships, Wootric is user-friendly and adaptable for businesses of varying sizes and industries.

  • No, Wootric does not offer a free version.

  • Yes, Wootric offers a free trial.

  • No, Credit Card details are not required for the Wootric trial.

  • No, Wootric does not offer an API.

  • Wootric offers support with the following options:
    • Chat

  • Wootric offers training with the following options:
    • Webinar , Documentation

  • Wootric supports the following languages:
    • English

  • Following are the typical users of the Wootric:
    • Self-Employed , Small-Business , Midsize-Business , Large-Enterprise-Business

  • Wootric supports the following deployment:
    • Cloud Hosted

  • Wootric supports the following devices and operating systems:
    • Web-Based , iPhone , Android
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