GuestXM

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User RatingNot rated yet
Starting Price€49 / year
Free TrialAvailable
Free VersionNo
APINot specified
DeploymentCloud Hosted
HeadquartersBelgium
✎
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Product Overview

GuestXM Overview

Product description, media, company details, support, training, deployment, customer size, languages, and industries.

About GuestXM

GuestXM is an all-in-one restaurant management software designed to enhance operational efficiency and improve the dining experience for both staff and patrons. This platform offers a range of features, including reservation management, table allocation, and guest feedback collection, enabling restaurants to streamline their operations effectively. With its user-friendly interface, restaurant staff can easily manage reservations, track guest preferences, and optimize seating arrangements to maximize capacity. GuestXM also provides real-time analytics and reporting, offering valuable insights into customer behavior and operational performance. The software integrates seamlessly with point-of-sale (POS) systems, ensuring a cohesive workflow throughout the restaurant. By utilizing GuestXM, restaurants can enhance customer satisfaction, improve service quality, and drive revenue growth through informed decision-making and effective management.
Company Black Box Intelligence
Founded NA
Headquarters Belgium
Employees NA

Support

24x7 Support Email Chat Knowledge Base FAQs/Forum

Training

In-person Live Online Webinar Documentation Videos

Licensing & Deployment

Proprietary Cloud Hosted Web-Based iPhone

Typical Customers

Self-Employed Small-Business Midsize-Business
Languages Supported 1 language available
English
Industries Served 2 industries available
Hospitality Restaurants
Category-Based Capabilities

GuestXM Features

Each category combines the selected software category, its category-specific description, and the features assigned to that category.

Reputation Management Software 27 selected features Open category ↗ ⌄
Sentiment Analysis Campaign Management Visual Analytics Review Generation Keyword Tracking Widgets Real Time Notifications Engagement Tracking Review Monitoring SEO Management Response Management Social Media Integration Content Management SMS Messaging Brand Tracking Surveys & Feedback Campaign Analytics Multi-Location Review Request Review Notification Customer Experience Management Review Display Review Sharing Hashtag Tracking Post Scheduling Complaint Management Social Media Monitoring
Customer Engagement Software 22 selected features Open category ↗ ⌄
Churn Management Engagement Tracking Email Management Social Media Integration CRM Multi-Language Real Time Analytics Campaign Management Content Management Event Triggered Actions Feedback Management Multi-Channel Communication Customer Database Surveys & Feedback Customer Experience Management Communication Management Live Chat Customer Segmentation Visual Analytics Customer History Customer Portal Sentiment Analysis
Customer Satisfaction Software 23 selected features Open category ↗ ⌄
Trend Analysis Survey/Poll Management Data Visualization Reporting/Analytics Chat/Messaging CRM Feedback Management Customer Segmentation Customer Database SMS Messaging Visual Analytics Email Management Engagement Tracking Multi-Channel Communication Complaint Monitoring Customer Experience Management Sentiment Analysis Performance Metrics Social Media Integration Customer Journey Mapping NPS Survey CES Survey CSAT Survey
Brand Management Software 22 selected features Open category ↗ ⌄
Change Management Fulfillment Distribution Collaboration Tools Visual Analytics Commenting/Notes Image Editing Campaign Management Metadata Management Digital Asset Management Customizable Branding Version Control Search/Filter Approval Process Control Template Management Artwork Management Content Library Document Storage Content Management Social Media Integration Brand Guidelines Image Library File Management
Customer Experience Software 17 selected features Open category ↗ ⌄
Surveys & Feedback Dashboard Data Visualization Text Analysis Reporting/Analytics Customer Segmentation Negative Feedback Management Engagement Tracking Real-Time Notifications Knowledge Management Customizable Templates Customizable Fields Survey/Poll Management Feedback Management Customizable Forms Multi-Channel Data Collection NPS Survey Structure
Customer Success Software 13 selected features Open category ↗ ⌄
Onboarding Collaboration Tools Health Score Account Alerts Account Management Reporting/Analytics Revenue Management Activity Dashboard Usage Tracking/Analytics Customer Engagement Activity Tracking Task Management NPS of Customers
Reporting Software 19 selected features Open category ↗ ⌄
Forecasting OLAP Customizable Dashboard Visual Analytics Multiple Data Sources Performance Metrics Data Import/Export Financial Reporting Real-Time Reporting Drag & Drop Access Controls/Permissions Ad hoc Query Scheduled/Automated Reports Search/Filter Third-Party Integrations Sales Reports Marketing Reports Data Connectors Collaboration Tools
Restaurant Management Software 15 selected features Open category ↗ ⌄
Table Management Billing & Invoicing Employee Management Reporting/Analytics Reservations Management Kitchen/Menu Management Built-in Accounting Online Ordering Inventory Management Wait List Management Point of Sale (POS) Order Management Sales Reports Real-Time Notifications Order Entry
Review Management Software 9 selected features Open category ↗ ⌄
Social Sharing Review Notification Campaign Management Review Monitoring Sentiment Analysis Negative Feedback Management Dashboard Review Request Response Management
Social Media Analytics Tools Software 8 selected features Open category ↗ ⌄
Multi-Channel Data Collection Engagement Tracking Lead Attribution Campaign Analytics Influencer Tracking Post Scheduling Customizable Reports Competitor Monitoring
Social Media Management Software 17 selected features Open category ↗ ⌄
Engagement Tracking Tagging Image Library Customer Engagement @mentions Reporting/Analytics Keyword Tracking Brand Tracking Post Scheduling Alerts/Notifications Automated Publishing Multi-Account Management Social Media Integration Campaign Management Multi-Campaign Collaboration Tools Calendar Management
Social Media Monitoring Software 19 selected features Open category ↗ ⌄
Competitive Analysis Trend Analysis Customizable Reports Audience Targeting Social Media Integration Performance Metrics Impact Measurement Visual Analytics Reputation Management Real-Time Notifications Reporting & Statistics Campaign Analytics Sentiment Analysis Customer Engagement Engagement Tracking Content Management Influencer Tracking Dashboard Multi-Channel Data Collection
Team Management Software 11 selected features Open category ↗ ⌄
Assignment Management Messaging Productivity Analysis Time Tracking Commenting/Notes Progress Tracking Goal Setting/Tracking Project Planning/Scheduling Third-Party Integrations Task Management Resource Management
Pricing Information

GuestXM Pricing

Pricing type, currency, trial availability, payment frequency, destination links, and package-level starting prices.

Pricing Type Contact Vendor
Preferred Currency EUR (€)
Free Trial Available
Free Version NA
Payment Frequency Annual Subscription
Basic
€49 Per Year

Prices shown are profile information and may not include taxes, regional differences, introductory terms, usage limits, or add-ons. Confirm current plans on the vendor website.

Frequently Asked Questions

GuestXM FAQs

Answers generated from approved profile information, selected options, packages, integrations, support, training, deployment, and devices.

GuestXM is an all-in-one restaurant management software designed to enhance operational efficiency and improve the dining experience for both staff and patrons. This platform offers a range of features, including reservation management, table allocation, and guest feedback collection, enabling restaurants to streamline their operations effectively. With its user-friendly interface, restaurant staff can easily manage reservations, track guest preferences, and optimize seating arrangements to maximize capacity. GuestXM also provides real-time analytics and reporting, offering valuable insights into customer behavior and operational performance. The software integrates seamlessly with point-of-sale (POS) systems, ensuring a cohesive workflow throughout the restaurant. By utilizing GuestXM, restaurants can enhance customer satisfaction, improve service quality, and drive revenue growth through informed decision-making and effective management.

  • No, GuestXM does not offer a free version.

  • Yes, GuestXM offers a free trial.

  • No, Credit Card details are not required for the GuestXM trial.

  • GuestXM offers the following pricing plans & packages:

    Basic

    €49 Per Year

  • GuestXM supports the following payment frequencies:

    • Annual Subscription

  • No, GuestXM does not offer an API.

  • GuestXM offers support with the following options:
    • 24x7 Support , Email , Chat , Knowledge Base , FAQs/Forum

  • GuestXM offers training with the following options:
    • In-person , Live Online , Webinar , Documentation , Videos

  • GuestXM supports the following languages:
    • English

  • Following are the typical users of the GuestXM:
    • Self-Employed , Small-Business , Midsize-Business

  • GuestXM supports the following deployment:
    • Cloud Hosted

  • GuestXM supports the following devices and operating systems:
    • Web-Based , iPhone
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