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Best Reputation Management Software
Building a good reputation is the key point for any business. A good image not only boosts sales but also attracts other big companies to get associated with the business and work together for betterment and growth. Reputation management software is the tool that companies use for brand promotion and to capture negative customer experiences. The software is utilized to submit reviews through emails, ad campaigns, push notifications, and other social media platforms. Marketing teams decode online reviews and create a brand image for companies to initiate better revenue. Suppose you are implementing good online reputation management software for your business. In that case, you can get benefits like achieving customer trust, increasing transparency between consumers and the company service, helping promote new products and services, and identifying new business opportunities. Below is a list of the best reputation management software for your consideration.
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Software
List of Best Reputation Management Software
Trustpilot is a renowned customer review management tool that empowers businesses to build trust and transparency with their customers. Central to its functionality is the collection and display of genuine customer reviews, providing valuable insights and boosting credibility. Trustpilot excels in showcasing these reviews on company websites and social media platforms, enhancing brand reputation. ... Read more about Trustpilot
NA
$259 Per month
Denmark
Hootsuite is one of the leading social media management platforms that revolutionizes how businesses approach their online presence. As a centralized hub, Hootsuite empowers users to schedule, manage, and analyze content across various social media channels seamlessly. With a user-friendly interface, it facilitates efficient social media planning and collaboration among team members. Hootsuite's d... Read more about Hootsuite
30 Days
$1,915 Per month
Canada
Qualtrics XM Customer Frontlines is a customer experience management software designed to gather and analyze customer feedback. It enables businesses to capture customer insights across multiple channels, including surveys, social media, and direct feedback. The software's key feature is its powerful analytics engine, which interprets customer data to identify trends and patterns in customer behav... Read more about Customer Frontlines
NA
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United States
BrandYourself is an innovative online reputation management and personal branding software, designed for individuals and businesses aiming to improve their digital footprint. Its primary feature is the DIY tool that guides users in optimizing their online presence, from search engine results to social media profiles. BrandYourself specializes in identifying potentially harmful online content and p... Read more about BrandYourself
NA
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Afghanistan
Sitejabber is a robust online review management software developed to build and protect the reputation of businesses. Its core strength lies in its ability to collect and showcase customer reviews, which enhances credibility and attracts new customers. Sitejabber differentiates itself with features like review widgets and badges for websites, boosting consumer confidence directly at the point of s... Read more about Sitejabber
NA
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United States
Bazaarvoice is a dynamic software platform tailored to enhance e-commerce through authentic customer feedback. Central to its functionality is the collection and display of customer reviews, which helps build trust and informs purchasing decisions. It stands out for its innovative approach to user-generated content (UGC), integrating customer photos and videos to enrich product descriptions. Bazaa... Read more about Bazaarvoice
NA
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United States
BrightLocal is a specialized local SEO and online reputation management tool developed primarily for businesses looking to enhance their local search visibility and manage their digital reputation. The software excels in providing comprehensive local SEO audits, revealing key areas for optimization to improve search rankings. BrightLocal's standout feature is its local citation and directory listi... Read more about BrightLocal
NA
$39 Per month
United Kingdom
Mention is a powerful real-time media monitoring software designed to help businesses track their brand presence across the web and social media. Its key strength lies in providing immediate alerts whenever a brand is mentioned online, enabling quick and informed responses. Mention excels in scanning a wide range of sources, from blogs and forums to major social media platforms, ensuring comprehen... Read more about Mention
14 Days
$41 Per month
France
Yotpo is a dynamic e-commerce marketing platform shifting the way businesses harness customer reviews and user-generated content. Functioning as a centralized hub, Yotpo enables brands to collect and showcase authentic customer reviews, photos, and Q&A, bolstering trust and credibility. The platform seamlessly integrates with e-commerce sites, allowing for easy implementation and customization. Yo... Read more about Yotpo
Available
$79 Per month
United States
Yext
The leading digital presence platform for multi-location brands to deliver consistent, accurate, and engaging experiences.
Yext is a superb software solution designed to help businesses manage and control their online information across diverse platforms. It ensures accurate and consistent details about a business, such as location, hours, and contact information, across online directories, search engines, and social media. Yext's key features include location data management, enabling businesses to update information... Read more about Yext
NA
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United States
Thryv is a comprehensive business management platform created for small businesses. It combines essential tools like CRM, marketing automation, and appointment scheduling in one user-friendly interface. With Thryv, businesses can easily manage customer relationships, streamline communication, and boost their online presence. The platform includes features like online booking, allowing clients to s... Read more about Thryv
Available
$20 Per month
United States
Experience.com, formerly SocialSurvey, is a cutting-edge customer experience management software developed to empower businesses in understanding and enhancing their customer interactions. Central to its functionality is the collection and analysis of customer feedback, enabling companies to gain real-time insights into client satisfaction. The software excels in automating feedback requests post-... Read more about Experience.com
Available
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United States
Shopper Approved is a versatile software developed to amplify customer voices and enhance e-commerce experiences. Its standout feature is the collection and display of verified customer reviews, ratings, and testimonials, which greatly boost consumer trust and credibility for online businesses. The platform specializes in seamlessly gathering feedback post-purchase, ensuring authentic and relevant... Read more about Shopper Approved
NA
$119 Per month
United States
Vendasta's AI-powered SaaS platform stands out as a dynamic solution for businesses seeking to optimize their digital presence. Tailored for small to medium-sized companies, it offers a robust suite of digital tools enhanced by artificial intelligence. This platform simplifies tasks like SEO, social media management, and online reputation upkeep, making it easier for businesses to manage multiple ... Read more about Vendasta
14 Days
$79 Per month
Canada
Podium is an AI-driven and innovative communication platform developed to modernize customer interactions for businesses. Its standout feature is the ability to centralize all messages from different channels, like text, Facebook, and Google, into one convenient dashboard. This consolidation streamlines communication, making it easier for businesses to manage and respond to customer inquiries. Pod... Read more about Podium
NA
$399 Per month
United States
REVIEWS.io is a customer review management platform designed to help businesses collect, manage, and leverage customer feedback to enhance their online reputation and increase sales. Its standout feature is the ability to gather authentic reviews directly from customers, ensuring credibility and trust. REVIEWS.io supports integration with Google Seller Ratings, enhancing visibility in search engin... Read more about REVIEWS.io
NA
$99 Per month
United Kingdom
Demandforce is an all-in-one marketing and communication software primarily designed for small to medium-sized businesses in the service industry. It specializes in automating appointment scheduling, reminders, and confirmations, thereby streamlining customer interactions and reducing no-shows. A key feature of Demandforce is its robust email and text message marketing tools, enabling businesses t... Read more about Demandforce
NA
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United States
SOCi is a leading social media and reputation management software designed to empower multi-location businesses to manage their digital presence effectively. The software's standout feature is its centralized platform, which allows businesses to control and deploy localized marketing campaigns across hundreds of locations. SOCi specializes in providing scalable solutions for creating, scheduling, ... Read more about SOCi
NA
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United States
Solutionreach is a dynamic software platform designed to enhance patient engagement in healthcare settings. It excels in automating appointment reminders and confirmations, significantly reducing missed appointments. The software offers customizable communication options, like emails and texts, for personalized patient interaction. Solutionreach's online scheduling feature streamlines appointment ... Read more about Solutionreach
NA
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United States
eClincher is a robust and versatile social media management software ideal for businesses and marketing professionals. Its primary strength lies in its ability to manage multiple social media accounts from a single platform, simplifying the task of posting and scheduling content. eClincher offers powerful analytics tools, providing in-depth insights into social media performance and audience engag... Read more about eclincher
14 Days
$65 Per month
United States
Marketing 360 is a versatile software designed for small to medium-sized businesses, offering a comprehensive suite of marketing tools. It streamlines digital marketing with its user-friendly interface, allowing users to manage social media, create websites, and track SEO performance all in one place. The software features powerful analytics, providing insights into customer behavior and campaign ... Read more about Marketing 360
NA
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United States
AppFollow is a versatile software tool tailored for app tracking and management, offering a comprehensive solution for businesses and developers. It specializes in monitoring app reviews and ratings across various platforms, helping users stay updated with customer feedback. A standout feature is its real-time analytics, providing insights into app performance and user sentiment. AppFollow simplif... Read more about AppFollow
Available
$179 Per month
Finland
Weave is a comprehensive communication platform developed for small and medium-sized businesses, particularly in the healthcare and dental industries. Its standout feature is the seamless integration of multiple communication tools – from phone systems to text messaging and emails – all in one place. Weave excels in automating appointment reminders and confirmations, significantly reducing no-... Read more about Weave
NA
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United States
Chatmeter is a comprehensive, user-friendly software developed to empower businesses to manage their online reputation. Its core feature is local SEO optimization, which significantly boosts visibility in local searches, a crucial aspect for attracting nearby customers. Chatmeter also excels in monitoring and analyzing online reviews, allowing businesses to understand and respond to customer feedb... Read more about Chatmeter
NA
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United States
ClearlyRated is a specialized software developed for service firms aiming to measure and enhance client satisfaction. Its core function is conducting client satisfaction surveys, providing businesses with crucial feedback on their performance. The platform stands out for its user-friendly design, making survey creation and distribution straightforward. ClearlyRated also excels in analyzing survey ... Read more about ClearlyRated
Available
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United States