Best Reputation Management Software

Building a good reputation is the key point for any business. A good image not only boosts sales but also attracts other big companies to get associated with the business and work together for betterment and growth. Reputation management software is the tool that companies use for brand promotion and to capture negative customer experiences. The software is utilized to submit reviews through emails, ad campaigns, push notifications, and other social media platforms. Marketing teams decode online reviews and create a brand image for companies to initiate better revenue. Suppose you are implementing good online reputation management software for your business. In that case, you can get benefits like achieving customer trust, increasing transparency between consumers and the company service, helping promote new products and services, and identifying new business opportunities. Below is a list of the best reputation management software for your consideration.

Last Updated: June 26, 2025

419 Software

Top 10 Reputation Management Software

Birdeye

Birdeye

Contact Vendor

Brand24

Brand24

$99 Per month

Grade.us

Grade.us

$25 Per month

Meltwater

Meltwater

Contact Vendor

Mention

Mention

$41 Per month

NiceJob

NiceJob

$75 Per month

Podium

Podium

$399 Per month

ReviewTrackers

ReviewTrackers

usage_based

Sprout Social

Sprout Social

$199 Per month

Yext

Yext

Contact Vendor

List of Best Reputation Management Software

Pricing Options

Monthly Subscription

Annual Subscription

One-Time Payment

Quote Based

Features

Sentiment Analysis

Campaign Management

Visual Analytics

Review Generation

Keyword Tracking

Widgets

Real Time Notifications

Engagement Tracking

Review Monitoring

SEO Management

Response Management

Social Media Integration

Content Management

SMS Messaging

Brand Tracking

Surveys & Feedback

Campaign Analytics

Multi-Location

Review Request

Review Notification

Customer Experience Management

Review Display

Review Sharing

Hashtag Tracking

Post Scheduling

Complaint Management

Social Media Monitoring

Artificial Intelligence

Company Size

Self Employed

Small Business

Medium Business

Enterprise

Tagboard is a powerful social media marketing software that enables businesses to aggregate, curate, and display social media content effectively. With Tagboard, users can create engaging social media walls that showcase posts from various platforms, helping brands boost their online presence and engage with audiences in real-time. The platform offers tools for monitoring brand mentions, analyzing... Read more about Tagboard

Free Trial

NA

Pricing Type

Contact Vendor

Location

United States

ResellerRatings Review Software is a powerful Review Management Software designed to help businesses monitor, manage, and enhance their online reputation effortlessly. This comprehensive platform enables companies to collect and display customer reviews from various sources, providing valuable insights into customer satisfaction and areas for improvement. With ResellerRatings, businesses can easil... Read more about ResellerRatings Review Software

Free Trial

NA

Pricing Type

$3000 Per feautre

Location

United States

PresseBox is a public relations software that enables businesses and PR professionals to manage their media relations and communications more effectively. The platform provides tools for creating, distributing, and tracking press releases, media kits, and other PR materials, ensuring that the right message reaches the right audience. PresseBox includes a comprehensive media contact database, allow... Read more about PresseBox

Free Trial

NA

Pricing Type

$50 Per month

Location

Germany

Yext

The leading digital presence platform for multi-location brands to deliver consistent, accurate, and engaging experiences.

Yext is a superb software solution designed to help businesses manage and control their online information across diverse platforms. It ensures accurate and consistent details about a business, such as location, hours, and contact information, across online directories, search engines, and social media. Yext's key features include location data management, enabling businesses to update information... Read more about Yext

Free Trial

NA

Pricing Type

Contact Vendor

Location

United States

quintly is a powerful social media analytics software designed to help businesses optimize their social media strategies and improve engagement. This platform provides comprehensive tools for tracking performance metrics, analyzing competitor activities, and generating insightful reports efficiently. With its user-friendly interface, users can easily monitor social media channels, track key perfor... Read more about quintly

Free Trial

Available

Pricing Type

$300 Per month

Location

Germany

Talkwalker is a leading social media analytics tool designed to help brands monitor their online presence and analyze audience sentiment. This platform offers real-time insights into social media conversations, enabling organizations to track mentions, engagement, and trends across various channels. With its powerful analytics capabilities, Talkwalker allows users to measure the effectiveness of t... Read more about Talkwalker

Free Trial

Available

Pricing Type

$9600 Per feautre

Location

Luxembourg

Launchmetrics Discover is a reputation management software designed to help brands monitor and improve their online presence. By tracking mentions, reviews, and social media activity, Launchmetrics Discover provides real-time insights into how a brand is perceived by the public. The software offers tools for analyzing sentiment, identifying influencers, and measuring the effectiveness of marketing... Read more about Launchmetrics Discover

Free Trial

NA

Pricing Type

Contact Vendor

Location

United States

Connect Réseaux is a reputation management software platform designed to help businesses monitor, manage, and improve their online presence. In today's digital landscape, a company’s reputation can significantly impact its success, making it crucial to track and respond to customer feedback and reviews across various online platforms. Connect Réseaux enables businesses to monitor reviews, ment... Read more about Connect Réseaux

Free Trial

NA

Pricing Type

Contact Vendor

Location

France

Hibu is a social media marketing software designed to help businesses enhance their online presence, engage with customers, and drive growth through effective social media strategies. The platform offers tools to schedule, manage, and monitor posts across various social media platforms like Facebook, Instagram, and Twitter. With Hibu, businesses can craft targeted ads, create custom content, and t... Read more about Hibu

Free Trial

NA

Pricing Type

$0 Per feautre

Location

United States

5 Stars Reputation is a review management software designed to help businesses track, manage, and improve their online reputation. The platform aggregates customer reviews from various online sources, including Google, Yelp, Facebook, and industry-specific review sites, enabling businesses to monitor their online presence from one centralized dashboard. With its user-friendly interface, 5 Stars Re... Read more about 5 Stars Reputation

Free Trial

Available

Pricing Type

Contact Vendor

Location

Australia

Social Throb is a comprehensive brand management software designed to help organizations build and maintain a strong brand presence. This platform offers a range of tools for monitoring brand performance, managing campaigns, and analyzing audience engagement. With Social Throb, users can track social media mentions, analyze customer sentiment, and gather insights into brand perception. The softwar... Read more about Social Throb

Free Trial

NA

Pricing Type

$99 Per feautre

Location

India

Thryv

Small Business Software & CRM System for Small Business

Thryv is a comprehensive business management platform created for small businesses. It combines essential tools like CRM, marketing automation, and appointment scheduling in one user-friendly interface. With Thryv, businesses can easily manage customer relationships, streamline communication, and boost their online presence. The platform includes features like online booking, allowing clients to s... Read more about Thryv

Free Trial

Available

Pricing Type

$20 Per month

Location

United States

PowerReviews is an innovative customer loyalty software that helps businesses enhance customer engagement and foster brand loyalty. This comprehensive platform allows organizations to collect, manage, and showcase customer feedback across various online channels, building trust and credibility with potential buyers. With PowerReviews, businesses can easily solicit reviews and ratings from satisfie... Read more about PowerReviews

Free Trial

NA

Pricing Type

Contact Vendor

Location

United States

Critical Mention is an advanced website monitoring software designed to help organizations track their online presence and manage their reputation effectively. This platform provides a comprehensive suite of tools for monitoring website performance, uptime, and compliance with service level agreements. With its user-friendly interface, users can set up customized alerts for critical metrics, ensur... Read more about Critical Mention

Free Trial

NA

Pricing Type

Contact Vendor

Location

United States

Dataminr is a cutting-edge risk management software that leverages artificial intelligence and real-time data streams to help businesses identify and respond to potential risks. The software monitors a wide range of public data sources, including social media, news outlets, and other real-time events, to detect emerging threats such as security breaches, natural disasters, financial crises, or rep... Read more about Dataminr

Free Trial

Available

Pricing Type

Contact Vendor

Location

United States

Percolate is a powerful digital asset management software designed to streamline content creation and distribution for marketing teams. This platform offers comprehensive tools for managing digital assets, collaborating on creative projects, and ensuring brand consistency across channels. With its user-friendly interface, users can easily organize, search, and share assets, enabling seamless colla... Read more about Percolate

Free Trial

Available

Pricing Type

Contact Vendor

Location

United States

ReviewTrackers

InMoment Named a Leader in the 2025 Gartner® Magic Quadrant™ for Voice of the Customer Platforms

ReviewTrackers is a powerful review management software designed to help businesses monitor and manage online reviews effectively. This platform provides comprehensive tools for collecting, analyzing, and responding to customer feedback across various review sites. With its user-friendly interface, businesses can easily track their reputation, gain insights into customer sentiments, and identify a... Read more about ReviewTrackers

Free Trial

Available

Pricing Type

Contact Vendor

Location

United States

InMoment is a sophisticated customer experience software that helps businesses understand and improve how they interact with their customers. Equipped with powerful analytics and feedback tools, InMoment enables companies to gather real-time insights into customer satisfaction, behavior, and preferences. The platform supports multiple feedback channels, including surveys, social media, and in-app ... Read more about InMoment

Free Trial

Available

Pricing Type

Contact Vendor

Location

United States

Experience.com

Find and Refer the Best Local Professional.

Experience.com, formerly SocialSurvey, is a cutting-edge customer experience management software developed to empower businesses in understanding and enhancing their customer interactions. Central to its functionality is the collection and analysis of customer feedback, enabling companies to gain real-time insights into client satisfaction. The software excels in automating feedback requests post-... Read more about Experience.com

Free Trial

Available

Pricing Type

Contact Vendor

Location

United States

Agility PR Solutions is an innovative social media monitoring software designed to help organizations track and analyze their online presence effectively. This comprehensive platform provides users with real-time insights into brand mentions, sentiment analysis, and engagement metrics across various social media channels. With Agility PR Solutions, users can identify key influencers, monitor compe... Read more about Agility PR Solutions

Free Trial

NA

Pricing Type

$1000 Per feautre

Location

Canada

Shopper Approved

Ecommerce growth tools by Shopper Approved

Shopper Approved is a versatile software developed to amplify customer voices and enhance e-commerce experiences. Its standout feature is the collection and display of verified customer reviews, ratings, and testimonials, which greatly boost consumer trust and credibility for online businesses. The platform specializes in seamlessly gathering feedback post-purchase, ensuring authentic and relevant... Read more about Shopper Approved

Free Trial

NA

Pricing Type

$119 Per month

Location

United States

Shiji ReviewPro is a specialized reputation management software designed to help hotels and hospitality businesses monitor, manage, and enhance their online reputation effectively. It offers a comprehensive platform for tracking guest reviews across multiple online channels, including booking sites, social media, and review platforms. With Shiji ReviewPro, hotels can receive real-time alerts for n... Read more about Shiji ReviewPro Hotel Reputation

Free Trial

NA

Pricing Type

Contact Vendor

Location

United States

Amazeful is a reputation management software designed to help businesses monitor, manage, and improve their online reputation. The platform provides tools for tracking customer reviews, managing feedback, and responding to customer concerns across multiple review sites. Amazeful includes automated review requests, enabling businesses to encourage satisfied customers to leave positive feedback and ... Read more about Amazeful

Free Trial

Available

Pricing Type

$99 Per user

Location

Australia

Brand24

#1 AI SOCIAL LISTENING TOOL

Brand24 is a powerful social media monitoring software designed to help businesses track online mentions, monitor brand reputation, and engage with their audience across social media platforms. The platform offers real-time alerts for brand mentions, allowing businesses to respond to customer feedback, complaints, or inquiries promptly. Brand24 also tracks sentiment, providing insights into how cu... Read more about Brand24

Free Trial

Available

Pricing Type

$99 Per month

Location

Poland

Provenance is a robust supply chain management software designed to optimize and streamline the end-to-end logistics processes for businesses across various industries. It offers a comprehensive platform for managing procurement, inventory, transportation, and supplier relationships with precision and efficiency. Provenance features intuitive dashboards, real-time tracking, and automated workflows... Read more about Provenance

Free Trial

NA

Pricing Type

Contact Vendor

Location

United Kingdom

No buyer guide found.

Frequently Asked Questions

Reputation Management Software helps businesses monitor and manage their online presence by collecting reviews, tracking customer feedback, and improving brand perception across digital platforms.

A strong online reputation directly influences trust, conversions, and revenue. This software allows businesses to respond to feedback quickly, protect their image, and build credibility with customers.

It’s useful for businesses of all sizes, especially those in industries like hospitality, healthcare, retail, and services—where online reviews and public perception heavily impact customer decisions.

It aggregates reviews from multiple platforms, alerts you about mentions or ratings, and offers tools to respond, analyze trends, and encourage positive feedback from customers.

It helps reduce negative publicity, boosts online ratings, improves customer engagement, and gives companies more control over their brand image.

Focus on review monitoring, sentiment analysis, automation, integrations, scalability, pricing transparency, and ease of use. These core features drive long-term success.

Evaluate your review volume, platforms you use (like Google or Yelp), required integrations (e.g., CRM or email tools), and whether you need local or multi-location reputation tracking.

Scalable tools grow with your business, handling more locations, higher review volumes, and larger customer bases without performance issues.

The differences often lie in user interface design, automation strength, third-party integrations, and the ability to manage reputation at scale.

Essential features include multi-site review tracking, sentiment analysis, response automation, custom reports, mobile access, and integration with CRM or marketing tools.

Related Categories