SoftwareWorld Editorial Review
Why SoftwareWorld Chooses Mention
"Businesses that need to stay on top of brand mentions and media coverage often find Mention genuinely useful. It helps teams monitor what people are saying across the web and social platforms without manually searching for updates. This makes it easier for marketing and PR teams to respond quickly and stay informed. That said, smaller businesses with limited monitoring needs or tight budgets may find the depth of coverage more than they actually require day to day."
Decision Snapshot
Mention Evaluation Snapshot
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Data Transparency
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Product Overview
Mention Overview
Product description, media, company details, support, training, deployment, customer size, languages, and industries.
Support
Training
Licensing & Deployment
Typical Customers
Why Choose Mention
Problem it Solves
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Tracks And Analyzes Brand Mentions Across Web And Social Media In Real Time
Target Users
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Marketing Teams
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Brand Managers
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Communication Teams
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PR Professionals
Core Use Case
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Monitor Brand Mentions
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Track Competitors
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Measure Campaign Impact
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Analyze Sentiment
USP
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Real Time Social Listening Platform With Sentiment Analysis And Instant Alerts
Pros
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Real-time brand monitoring catches mentions across 1 billion+ sources
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Social listening covers news, blogs, forums, and review sites
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Alert system notifies teams instantly when keywords are detected
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Competitor tracking gives genuine visibility into rival brand activity
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Clean dashboard makes filtering and sorting mentions surprisingly fast
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Collaboration tools let multiple teammates manage responses from one place
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Sentiment analysis helps prioritize which mentions actually need attention
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Affordable entry plans make it accessible for smaller marketing teams
Cons
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Real-time alerts occasionally fire with noticeable delays during peak periods
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Historical data access deepens only at higher subscription tiers
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Sentiment analysis struggles to read nuanced or sarcastic brand mentions
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Smaller brand monitoring volumes hit free plan ceilings faster than expected
Editorial Buyer Guidance
Who Is Mention Best For?
Review the buyer problem, target users, practical use cases, and product differentiator identified by the SoftwareWorld review team.
Problem It Solves
Tracks And Analyzes Brand Mentions Across Web And Social Media In Real TimeTarget Users
- Marketing Teams
- Brand Managers
- Communication Teams
- PR Professionals
Core Use Cases
- Monitor Brand Mentions
- Track Competitors
- Measure Campaign Impact
- Analyze Sentiment
Unique Selling Point
Real Time Social Listening Platform With Sentiment Analysis And Instant Alerts
Strengths and Limitations
Mention Pros & Cons
Consider the practical advantages and limitations identified through SoftwareWorld's product assessment.
+
Pros
- Real-time brand monitoring catches mentions across 1 billion+ sources
- Social listening covers news, blogs, forums, and review sites
- Alert system notifies teams instantly when keywords are detected
- Competitor tracking gives genuine visibility into rival brand activity
- Clean dashboard makes filtering and sorting mentions surprisingly fast
- Collaboration tools let multiple teammates manage responses from one place
- Sentiment analysis helps prioritize which mentions actually need attention
- Affordable entry plans make it accessible for smaller marketing teams
!
Cons
- Real-time alerts occasionally fire with noticeable delays during peak periods
- Historical data access deepens only at higher subscription tiers
- Sentiment analysis struggles to read nuanced or sarcastic brand mentions
- Smaller brand monitoring volumes hit free plan ceilings faster than expected
Sponsored Products
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Sponsored
Category-Based Capabilities
Mention Features
Each category combines the selected software category, its category-specific description, and the features assigned to that category.
Reputation Management Software 28 selected features Open category ↗ ⌄
Sentiment Analysis
Campaign Management
Visual Analytics
Review Generation
Keyword Tracking
Widgets
Real Time Notifications
Engagement Tracking
Review Monitoring
SEO Management
Response Management
Social Media Integration
Content Management
SMS Messaging
Brand Tracking
Surveys & Feedback
Campaign Analytics
Multi-Location
Review Request
Review Notification
Customer Experience Management
Review Display
Review Sharing
Hashtag Tracking
Post Scheduling
Complaint Management
Social Media Monitoring
Artificial Intelligence
Social Media Marketing Software 32 selected features Open category ↗ ⌄
Automated Publishing
Campaign Analytics
Commenting/Notes
Tagging
Contact Management
Social Media Monitoring
Performance Metrics
Campaign Planning
Multi-Campaign
Content Management
Social Promotion
Multi-Channel Marketing
Image Library
Post Scheduling
Email Marketing
Conversion Tracking
Campaign Management
Drag & Drop
Reporting/Analytics
Engagement Tracking
Multi-Channel Management
Content Library
AB Testing
Multi-Account Management
Social Media Integration
Calendar Management
Trend Analysis
Customer Segmentation
Keyword Filtering
Automated Scheduling
Click Tracking
Artificial Intelligence
Market Research Software 29 selected features Open category ↗ ⌄
Reporting/Analytics
Social Media Integration
Paper-Based
Data Import/Export
Multi-Language
Benchmarking
Question Branching
Template Management
Statistical Analysis
Phone-Based
Real Time Data
Customer Segmentation
Survey Builder
Face-to-Face
Multi-Channel Distribution
Customizable Questions
Monitoring
Panel Management
Survey/Poll Management
Drag & Drop
Trend Analysis
Question Library
Email Management
Sentiment Analysis
Conditional Logic
Activity Tracking
Charting
Multiple User Accounts
Artificial Intelligence
Brand Management Software 23 selected features Open category ↗ ⌄
Change Management
Fulfillment Distribution
Collaboration Tools
Visual Analytics
Commenting/Notes
Image Editing
Campaign Management
Metadata Management
Digital Asset Management
Customizable Branding
Version Control
Search/Filter
Approval Process Control
Template Management
Artwork Management
Content Library
Document Storage
Content Management
Social Media Integration
Brand Guidelines
Image Library
File Management
Artificial Intelligence
Social Listening Tools Software 15 selected features Open category ↗ ⌄
Brand Tracking
Sentiment Analysis
Data Visualization
Keyword Filtering
Reporting/Analytics
Negative Feedback Management
Trend Analysis
Social Media Monitoring
Multi-Channel Data Collection
Hashtag Tracking
Audience Analytics
Campaign Analytics
Competitor Monitoring
Performance Metrics
Artificial Intelligence
Social Media Analytics Tools Software 9 selected features Open category ↗ ⌄
Multi-Channel Data Collection
Engagement Tracking
Lead Attribution
Campaign Analytics
Influencer Tracking
Post Scheduling
Customizable Reports
Competitor Monitoring
Artificial Intelligence
Social Media Management Software 18 selected features Open category ↗ ⌄
Engagement Tracking
Tagging
Image Library
Customer Engagement
@mentions
Reporting/Analytics
Keyword Tracking
Brand Tracking
Post Scheduling
Alerts/Notifications
Automated Publishing
Multi-Account Management
Social Media Integration
Campaign Management
Multi-Campaign
Collaboration Tools
Calendar Management
Artificial Intelligence
Social Media Monitoring Software 20 selected features Open category ↗ ⌄
Competitive Analysis
Trend Analysis
Customizable Reports
Audience Targeting
Social Media Integration
Performance Metrics
Impact Measurement
Visual Analytics
Reputation Management
Real-Time Notifications
Reporting & Statistics
Campaign Analytics
Sentiment Analysis
Customer Engagement
Engagement Tracking
Content Management
Influencer Tracking
Dashboard
Multi-Channel Data Collection
Artificial Intelligence
Connected Applications
Mention Integrations
Integration information is displayed only when approved integration products are available on the profile.
Microsoft Teams
Google Workspace
HubSpot CRM
Salesforce Sales Cloud
Trello
Bitly
Hootsuite
Buffer
Slack
Zapier
Sprout Social
Asana
monday.com
Pricing Information
Mention Pricing
Pricing type, currency, trial availability, payment frequency, destination links, and package-level starting prices.
Solo
$599
Per Month
Prices shown are profile information and may not include taxes, regional differences, introductory terms, usage limits, or add-ons. Confirm current plans on the vendor website.
Verified User Feedback
Write a Mention Review ↗
Mention Reviews
Approved reviews submitted through verified Google or LinkedIn reviewer accounts.
Ashwaq K.
Owner
Efficient Media Monitoring Built for Agencies
This tool has significantly enhanced our agency’s ability to track online news and mentions across private companies, public organizations, and government entities—without relying on heavy platforms like Sprinklr or Meltwater. It’s intuitive, client-friendly, and saves us substantial reporting time. Real-time alerts for spikes in mentions are especially useful. The support team and account managers are proactive and continuously improving the product, with noticeable progress in Arabic keyword tracking and sentiment analysis. The influencer identification feature also adds strong value. The only limitation is report customization, which is restricted to dates rather than specific hours.
Reviewed on January, 2023
Mohammed S.
Manager
Powerful Media Monitoring with Smart Insights
Mention has been a highly effective tool for gaining valuable market insights and understanding public perception across related industries and competing products. It has helped us better plan ad campaigns and networking efforts by identifying the right timing and opportunities for maximum impact. What stands out most is its all-in-one approach to brand and image monitoring. The alert system is especially impressive—using tags within broader alerts makes filtering precise and saves significant time. The only downside is that some parts of the user interface could be simplified to make onboarding easier for new users.
Reviewed on July, 2021
Alternative Products
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Frequently Asked Questions
Mention FAQs
Answers generated from approved profile information, selected options, packages, integrations, support, training, deployment, and devices.
Mention is a media monitoring and social listening software designed to help businesses track, analyze, and respond to online conversations about their brand, competitors, and industry in real time. It monitors content across social media, news sites, blogs, forums, and review platforms, enabling teams to stay updated on brand mentions and emerging trends from over a vast number of online sources.
Widely used by marketing, PR, and communication teams, Mention supports use cases such as brand monitoring, reputation management, competitor analysis, and campaign tracking. With features like real-time alerts, sentiment analysis, and analytics dashboards, it helps organizations measure audience perception, identify opportunities, and react quickly to conversations that impact their brand visibility and growth.
- No, Mention does not offer a free version.
- Yes, Mention offers a free trial.
- No, Credit Card details are not required for the Mention trial.
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Mention offers the following pricing plans & packages:
Solo
$599 Per Month
-
Mention supports the following payment frequencies:
- Annual Subscription
- Yes, Mention offers an API.
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Mention can be integrated with the following applications:
- Salesforce Sales Cloud , Asana , monday.com , Google Workspace , Hootsuite , Sprout Social , Buffer , HubSpot CRM , Slack , Trello , Microsoft Teams , Zapier , Bitly
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Mention offers support with the following options:
- 24x7 Support , Email , Phone , Chat , Knowledge Base
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Mention offers training with the following options:
- In-person , Webinar , Documentation
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Mention supports the following languages:
- English , French
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Following are the typical users of the Mention:
- Self-Employed , Small-Business , Midsize-Business , Large-Enterprise-Business
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Mention supports the following deployment:
- Cloud Hosted
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Mention supports the following devices and operating systems:
- Web-Based
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Product Comparisons
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