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Bazaarvoice

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The UGC Platform for Authentic Shopper Experiences

Bazaarvoice Overview

Bazaarvoice is a dynamic software platform tailored to enhance e-commerce through authentic customer feedback. Central to its functionality is the collection and display of customer reviews, which helps build trust and informs purchasing decisions. It stands out for its innovative approach to user-generated content (UGC), integrating customer photos and videos to enrich product descriptions. Bazaarvoice also excels in generating valuable insights from customer interactions, assisting brands in understanding consumer behavior and preferences. Additionally, it features a robust syndication network, ensuring reviews reach a wider audience across various retail sites. This software is particularly beneficial for businesses seeking to strengthen their online presence, improve product visibility, and foster a deeper connection with their customers.

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Bazaarvoice Screenshot & Video

Contact Details

  • Vendor Name Bazaarvoice
  • Founded -
  • Location United States
  • Employees 1000+

Support

  • Email Email
  • Phone Phone
  • Knowledge Base Knowledge Base

Training

  • Documentation Documentation

Licensing & Deployment

  • Proprietary Proprietary
  • Cloud Hosted Cloud Hosted
  • Web-Based Web-Based

Typical Customers

  • Small-Business Small-Business
  • Midsize-Business Midsize-Business
  • Large-Enterprise-Business Large-Enterprise-Business

Languages Supported

English, French, German


Industries

Information Technology & Services

Bazaarvoice Features

  • Arrow Icon Sentiment Analysis
  • Arrow Icon Campaign Management
  • Arrow Icon Visual Analytics
  • Arrow Icon Review Generation
  • Arrow Icon Keyword Tracking
  • Arrow Icon Widgets
  • Arrow Icon Real Time Notifications
  • Arrow Icon Engagement Tracking
  • Arrow Icon Review Monitoring
  • Arrow Icon SEO Management
  • Arrow Icon Response Management
  • Arrow Icon Social Media Integration
  • Arrow Icon Content Management
  • Arrow Icon SMS Messaging
  • Arrow Icon Brand Tracking
  • Arrow Icon Surveys & Feedback
  • Arrow Icon Campaign Analytics
  • Arrow Icon Multi-Location
  • Arrow Icon Review Request
  • Arrow Icon Review Notification
  • Arrow Icon Customer Experience Management
  • Arrow Icon Review Display
  • Arrow Icon Review Sharing
  • Arrow Icon Hashtag Tracking
  • Arrow Icon Post Scheduling
  • Arrow Icon Complaint Management
  • Arrow Icon Social Media Monitoring
  • Arrow Icon Categorization/Grouping
  • Arrow Icon Filtering
  • Arrow Icon Campaign Management
  • Arrow Icon Reporting & Statistics
  • Arrow Icon Audience Targeting
  • Arrow Icon Social Media Integration
  • Arrow Icon Social Promotion
  • Arrow Icon Template Management
  • Arrow Icon SEO Management
  • Arrow Icon Conversion Tracking
  • Arrow Icon Activity Dashboard
  • Arrow Icon Campaign Planning
  • Arrow Icon Editorial Calendar
  • Arrow Icon Content Library
  • Arrow Icon Drag & Drop
  • Arrow Icon Publish Scheduling
  • Arrow Icon Content Management
  • Arrow Icon Campaign Analytics
  • Arrow Icon Multi-Channel Campaigns
  • Arrow Icon Engagement Tracking
  • Arrow Icon Social Media Monitoring
  • Arrow Icon Email Marketing
  • Arrow Icon Automated Publishing
  • Arrow Icon Campaign Analytics
  • Arrow Icon Commenting/Notes
  • Arrow Icon Tagging
  • Arrow Icon Contact Management
  • Arrow Icon Social Media Monitoring
  • Arrow Icon Performance Metrics
  • Arrow Icon Campaign Planning
  • Arrow Icon Multi-Campaign
  • Arrow Icon Content Management
  • Arrow Icon Social Promotion
  • Arrow Icon Multi-Channel Marketing
  • Arrow Icon Image Library
  • Arrow Icon Post Scheduling
  • Arrow Icon Email Marketing
  • Arrow Icon Conversion Tracking
  • Arrow Icon Campaign Management
  • Arrow Icon Drag & Drop
  • Arrow Icon Reporting/Analytics
  • Arrow Icon Engagement Tracking
  • Arrow Icon Multi-Channel Management
  • Arrow Icon Content Library
  • Arrow Icon AB Testing
  • Arrow Icon Multi-Account Management
  • Arrow Icon Social Media Integration
  • Arrow Icon Calendar Management
  • Arrow Icon Trend Analysis
  • Arrow Icon Customer Segmentation
  • Arrow Icon Keyword Filtering
  • Arrow Icon Automated Scheduling
  • Arrow Icon Click Tracking
  • Arrow Icon Group Management
  • Arrow Icon Event Management
  • Arrow Icon Activity Dashboard
  • Arrow Icon Content Management
  • Arrow Icon Calendar Management
  • Arrow Icon @mentions
  • Arrow Icon Ideation
  • Arrow Icon Website Management
  • Arrow Icon Drag & Drop
  • Arrow Icon User Management
  • Arrow Icon Feedback Management
  • Arrow Icon Membership Management
  • Arrow Icon Engagement Tracking
  • Arrow Icon Email Management
  • Arrow Icon Discussions/Forums
  • Arrow Icon Member Directory
  • Arrow Icon Activity Tracking
  • Arrow Icon Filtering
  • Arrow Icon Alerts/Notifications
  • Arrow Icon Chat/Messaging
  • Arrow Icon Multi-Language
  • Arrow Icon Knowledge Base Management
  • Arrow Icon Social Media Integration
  • Arrow Icon Moderation
  • Arrow Icon Communication Management
  • Arrow Icon Contact Database
  • Arrow Icon Churn Management
  • Arrow Icon Engagement Tracking
  • Arrow Icon Email Management
  • Arrow Icon Social Media Integration
  • Arrow Icon CRM
  • Arrow Icon Multi-Language
  • Arrow Icon Real Time Analytics
  • Arrow Icon Campaign Management
  • Arrow Icon Content Management
  • Arrow Icon Event Triggered Actions
  • Arrow Icon Feedback Management
  • Arrow Icon Multi-Channel Communication
  • Arrow Icon Customer Database
  • Arrow Icon Surveys & Feedback
  • Arrow Icon Customer Experience Management
  • Arrow Icon Communication Management
  • Arrow Icon Live Chat
  • Arrow Icon Customer Segmentation
  • Arrow Icon Visual Analytics
  • Arrow Icon Customer History
  • Arrow Icon Customer Portal
  • Arrow Icon Sentiment Analysis
  • Arrow Icon Reporting/Analytics
  • Arrow Icon Inventory Control
  • Arrow Icon Communication Management
  • Arrow Icon Reordering
  • Arrow Icon Payment Options
  • Arrow Icon Shipping Management
  • Arrow Icon Promotions Management
  • Arrow Icon SEO Management
  • Arrow Icon Bulk Ordering
  • Arrow Icon Mobile Access
  • Arrow Icon Surveys & Feedback
  • Arrow Icon Dashboard
  • Arrow Icon Data Visualization
  • Arrow Icon Text Analysis
  • Arrow Icon Reporting/Analytics
  • Arrow Icon Customer Segmentation
  • Arrow Icon Negative Feedback Management
  • Arrow Icon Engagement Tracking
  • Arrow Icon Real-Time Notifications
  • Arrow Icon Knowledge Management
  • Arrow Icon Customizable Templates
  • Arrow Icon Customizable Fields
  • Arrow Icon Survey/Poll Management
  • Arrow Icon Feedback Management
  • Arrow Icon Customizable Forms
  • Arrow Icon Multi-Channel Data Collection
  • Arrow Icon NPS Survey Structure
  • Arrow Icon Referral Tracking
  • Arrow Icon Member Portal
  • Arrow Icon Social Promotion
  • Arrow Icon Gift Card Management
  • Arrow Icon Loyalty Program
  • Arrow Icon Customer Activity Tracking
  • Arrow Icon Customer Surveys
  • Arrow Icon Loyalty Cards
  • Arrow Icon Rewards Management
  • Arrow Icon CRM
  • Arrow Icon Engagement Tracking
  • Arrow Icon Membership Management
  • Arrow Icon Promotions Management
  • Arrow Icon Survey/Poll Management
  • Arrow Icon Campaign Management
  • Arrow Icon Multi-Channel Marketing
  • Arrow Icon Gamification
  • Arrow Icon eCommerce Management
  • Arrow Icon Influencer Tracking
  • Arrow Icon Campaign Analytics
  • Arrow Icon Content Management
  • Arrow Icon CRM
  • Arrow Icon Campaign Management
  • Arrow Icon ROI Tracking
  • Arrow Icon Payment Tracking
  • Arrow Icon Influencer Relationship Management
  • Arrow Icon Social Media Monitoring
  • Arrow Icon Influencer Discovery
  • Arrow Icon Faceted Search/Filter
  • Arrow Icon SEO Management
  • Arrow Icon Inventory Tracking
  • Arrow Icon Multi-Channel Marketing
  • Arrow Icon Marketplace Integration
  • Arrow Icon Returns Management
  • Arrow Icon Order Management
  • Arrow Icon Promotions Management
  • Arrow Icon Cataloging/Categorization
  • Arrow Icon Channel Management
  • Arrow Icon eCommerce Management
  • Arrow Icon Shopping Cart
  • Arrow Icon Email Marketing
  • Arrow Icon Shipping Management
  • Arrow Icon Social Sharing
  • Arrow Icon Review Notification
  • Arrow Icon Campaign Management
  • Arrow Icon Review Monitoring
  • Arrow Icon Sentiment Analysis
  • Arrow Icon Negative Feedback Management
  • Arrow Icon Dashboard
  • Arrow Icon Review Request
  • Arrow Icon Response Management
  • Arrow Icon Multi-Channel Data Collection
  • Arrow Icon Engagement Tracking
  • Arrow Icon Lead Attribution
  • Arrow Icon Campaign Analytics
  • Arrow Icon Influencer Tracking
  • Arrow Icon Post Scheduling
  • Arrow Icon Customizable Reports
  • Arrow Icon Competitor Monitoring

Bazaarvoice Pricing

Pricing Type

  • Pricing Type Contact Vendor

Preferred Currency

  • USD ($) USD ($)

Free Trial

  • NA

Free Version

  • NA

Payment Frequency

  • NA

Bazaarvoice FAQs

Bazaarvoice is a dynamic software platform tailored to enhance e-commerce through authentic customer feedback. Central to its functionality is the collection and display of customer reviews, which helps build trust and informs purchasing decisions. It stands out for its innovative approach to user-generated content (UGC), integrating customer photos and videos to enrich product descriptions. Bazaarvoice also excels in generating valuable insights from customer interactions, assisting brands in understanding consumer behavior and preferences. Additionally, it features a robust syndication network, ensuring reviews reach a wider audience across various retail sites. This software is particularly beneficial for businesses seeking to strengthen their online presence, improve product visibility, and foster a deeper connection with their customers.

  • No, Bazaarvoice does not offer a free version.

  • No, Bazaarvoice does not offer any free trial.

  • No, Credit Card details are not required for the Bazaarvoice trial.

  • No, Bazaarvoice does not offer an API.

  • Bazaarvoice offers support with the following options:
    • Email , Phone , Knowledge Base

  • Bazaarvoice offers training with the following options:
    • Documentation

  • Bazaarvoice supports the following languages:
    • English , French , German

  • Following are the typical users of the Bazaarvoice:
    • Small-Business , Midsize-Business , Large-Enterprise-Business

  • Bazaarvoice supports the following deployment:
    • Cloud Hosted

  • Bazaarvoice supports the following devices and operating systems:
    • Web-Based