Broadly
Claim ProfileCustomer Experience and Online Reputation for Local Business
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Broadly Evaluation Snapshot
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Product Overview
Broadly Overview
Product description, media, company details, support, training, deployment, customer size, languages, and industries.
Support
Training
Licensing & Deployment
Typical Customers
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Category-Based Capabilities
Broadly Features
Each category combines the selected software category, its category-specific description, and the features assigned to that category.
Reputation Management Software 27 selected features Open category ↗ ⌄
Sentiment Analysis
Campaign Management
Visual Analytics
Review Generation
Keyword Tracking
Widgets
Real Time Notifications
Engagement Tracking
Review Monitoring
SEO Management
Response Management
Social Media Integration
Content Management
SMS Messaging
Brand Tracking
Surveys & Feedback
Campaign Analytics
Multi-Location
Review Request
Review Notification
Customer Experience Management
Review Display
Review Sharing
Hashtag Tracking
Post Scheduling
Complaint Management
Social Media Monitoring
Live Chat Software 24 selected features Open category ↗ ⌄
Transfers/Routing
Document Storage
Mobile Access
Search/Filter
Single Sign On
Support Ticket Management
Screen Sharing
Reporting/Analytics
Proactive Chat
Auto-Responders
Multi-Channel Communication
Real Time Notifications
Offline Form
Collaboration Tools
CRM
Interaction Tracking
Transcripts/Chat History
Contact Management
Geotargeting
Chat/Messaging
File Sharing
Canned Responses
Email Management
Surveys & Feedback
Customer Satisfaction Software 23 selected features Open category ↗ ⌄
Trend Analysis
Survey/Poll Management
Data Visualization
Reporting/Analytics
Chat/Messaging
CRM
Feedback Management
Customer Segmentation
Customer Database
SMS Messaging
Visual Analytics
Email Management
Engagement Tracking
Multi-Channel Communication
Complaint Monitoring
Customer Experience Management
Sentiment Analysis
Performance Metrics
Social Media Integration
Customer Journey Mapping
NPS Survey
CES Survey
CSAT Survey
Customer Communications Management Software 19 selected features Open category ↗ ⌄
Template Management
Workflow Management
Third-Party Integrations
CRM
Interaction Tracking
Content Management
Activity Dashboard
On-Demand Communications
Personalization
Multi-Channel Communication
Interactive Content
Video Support
Customer Database
Chat/Messaging
Reporting & Statistics
Batch Communications
Customer History
Alerts/Notifications
Feedback Management
Customer Experience Software 17 selected features Open category ↗ ⌄
Surveys & Feedback
Dashboard
Data Visualization
Text Analysis
Reporting/Analytics
Customer Segmentation
Negative Feedback Management
Engagement Tracking
Real-Time Notifications
Knowledge Management
Customizable Templates
Customizable Fields
Survey/Poll Management
Feedback Management
Customizable Forms
Multi-Channel Data Collection
NPS Survey Structure
Payment Processing Software 19 selected features Open category ↗ ⌄
Electronic Signature
Billing & Invoicing
In-Person Payments
Recurring/Subscription Billing
Payment Fraud Prevention
Payment Processing
Data Security
Electronic Payments
Multiple Payment Options
Payment Processing Services Integration
Point of Sale (POS)
Online Payments
Reporting/Analytics
Debit/Credit Card Processing
ACH Payment Processing
Mobile Payments
PCI Compliance
Third-Party Integrations
Multi-Currency
Review Management Software 10 selected features Open category ↗ ⌄
Social Sharing
Review Notification
Campaign Management
Review Monitoring
Sentiment Analysis
Negative Feedback Management
Dashboard
Review Request
Response Management
Artificial Intelligence
Pricing Information
Broadly Pricing
Pricing type, currency, trial availability, payment frequency, destination links, and package-level starting prices.
Alternative Products
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Top Broadly Alternatives
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Frequently Asked Questions
Broadly FAQs
Answers generated from approved profile information, selected options, packages, integrations, support, training, deployment, and devices.
Broadly is a user-friendly software tool developed to enhance the online presence and reputation of small businesses. Its primary focus is on streamlining the process of gathering and managing online reviews, a key factor in attracting new customers. Broadly enables automated requests for customer feedback, making it easier to collect reviews across multiple platforms like Google and Facebook. The software also assists in promptly responding to reviews, fostering positive customer relationships. Additionally, Broadly offers a mobile app that allows business owners to manage their online reputation on the go. The platform includes a dashboard for tracking review performance, providing valuable insights into customer satisfaction. Broadly is an ideal solution for small businesses seeking to boost their online visibility and credibility.
- No, Broadly does not offer a free version.
- No, Broadly does not offer any free trial.
- No, Broadly does not offer an API.
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Broadly offers support with the following options:
- Email , Phone , Knowledge Base
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Broadly offers training with the following options:
- Live Online , Documentation , Videos
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Broadly supports the following languages:
- English
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Following are the typical users of the Broadly:
- Small-Business
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Broadly supports the following deployment:
- Cloud Hosted
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Broadly supports the following devices and operating systems:
- Web-Based , iPhone , Android
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Product Comparisons
Broadly Comparisons
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