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Broadly Claim

Customer Experience and Online Reputation for Local Business

Broadly Overview

Broadly is a user-friendly software tool developed to enhance the online presence and reputation of small businesses. Its primary focus is on streamlining the process of gathering and managing online reviews, a key factor in attracting new customers. Broadly enables automated requests for customer feedback, making it easier to collect reviews across multiple platforms like Google and Facebook. The software also assists in promptly responding to reviews, fostering positive customer relationships. Additionally, Broadly offers a mobile app that allows business owners to manage their online reputation on the go. The platform includes a dashboard for tracking review performance, providing valuable insights into customer satisfaction. Broadly is an ideal solution for small businesses seeking to boost their online visibility and credibility.

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Broadly Screenshot & Video

Contact Details

  • Vendor Name Broadly
  • Founded 2013
  • Location United States
  • Employees 101-500

Support

  • Email Email
  • Phone Phone
  • Knowledge Base Knowledge Base

Training

  • Live Online Live Online
  • Documentation Documentation
  • Videos Videos

Licensing & Deployment

  • Proprietary Proprietary
  • Cloud Hosted Cloud Hosted
  • Web-Based Web-Based
  • iPhone iPhone
  • Android Android

Typical Customers

  • Small-Business Small-Business

Languages Supported

English


Industries

Marketing & Advertising, Public Relations

Broadly Features

  • Sentiment Analysis
  • Campaign Management
  • Visual Analytics
  • Review Generation
  • Keyword Tracking
  • Widgets
  • Real Time Notifications
  • Engagement Tracking
  • Review Monitoring
  • SEO Management
  • Response Management
  • Social Media Integration
  • Content Management
  • SMS Messaging
  • Brand Tracking
  • Surveys & Feedback
  • Campaign Analytics
  • Multi-Location
  • Review Request
  • Review Notification
  • Customer Experience Management
  • Review Display
  • Review Sharing
  • Hashtag Tracking
  • Post Scheduling
  • Complaint Management
  • Social Media Monitoring

Broadly Pricing

Pricing Type

  • Pricing Type Contact Vendor

Preferred Currency

  • USD ($) USD ($)

Free Trial

  • NA

Free Version

  • NA

Payment Frequency

  • NA

Broadly FAQs

  • No, Broadly does not offer a free version.

  • No, Broadly does not offer any free trial.

  • No, Credit Card details are not required for the Broadly trial.

  • No, Broadly does not offer an API.

  • Broadly offers support with the following options:
    • Email , Phone , Knowledge Base

  • Broadly offers training with the following options:
    • Live Online , Documentation , Videos

  • Broadly supports the following languages:
    • English

  • Following are the typical users of the Broadly:
    • Small-Business

  • Broadly supports the following deployment:
    • Cloud Hosted

  • Broadly supports the following devices and operating systems:
    • Web-Based , iPhone , Android