Kenect
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Product Overview
Kenect Overview
Product description, media, company details, support, training, deployment, customer size, languages, and industries.
Support
Training
Licensing & Deployment
Typical Customers
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Category-Based Capabilities
Kenect Features
Each category combines the selected software category, its category-specific description, and the features assigned to that category.
Reputation Management Software 27 selected features Open category ↗ ⌄
Sentiment Analysis
Campaign Management
Visual Analytics
Review Generation
Keyword Tracking
Widgets
Real Time Notifications
Engagement Tracking
Review Monitoring
SEO Management
Response Management
Social Media Integration
Content Management
SMS Messaging
Brand Tracking
Surveys & Feedback
Campaign Analytics
Multi-Location
Review Request
Review Notification
Customer Experience Management
Review Display
Review Sharing
Hashtag Tracking
Post Scheduling
Complaint Management
Social Media Monitoring
Live Chat Software 24 selected features Open category ↗ ⌄
Transfers/Routing
Document Storage
Mobile Access
Search/Filter
Single Sign On
Support Ticket Management
Screen Sharing
Reporting/Analytics
Proactive Chat
Auto-Responders
Multi-Channel Communication
Real Time Notifications
Offline Form
Collaboration Tools
CRM
Interaction Tracking
Transcripts/Chat History
Contact Management
Geotargeting
Chat/Messaging
File Sharing
Canned Responses
Email Management
Surveys & Feedback
Customer Satisfaction Software 23 selected features Open category ↗ ⌄
Trend Analysis
Survey/Poll Management
Data Visualization
Reporting/Analytics
Chat/Messaging
CRM
Feedback Management
Customer Segmentation
Customer Database
SMS Messaging
Visual Analytics
Email Management
Engagement Tracking
Multi-Channel Communication
Complaint Monitoring
Customer Experience Management
Sentiment Analysis
Performance Metrics
Social Media Integration
Customer Journey Mapping
NPS Survey
CES Survey
CSAT Survey
Conversational Marketing Platform Software 12 selected features Open category ↗ ⌄
Product Recommendations
Multi-Channel Communication
SMS Messaging
Group Messaging
Video Chat
Human Handover
Email Automation
Audience Targeting
Lead Distribution
Chatbot
Appointment Scheduling
Lead Qualification
Customer Communications Management Software 19 selected features Open category ↗ ⌄
Template Management
Workflow Management
Third-Party Integrations
CRM
Interaction Tracking
Content Management
Activity Dashboard
On-Demand Communications
Personalization
Multi-Channel Communication
Interactive Content
Video Support
Customer Database
Chat/Messaging
Reporting & Statistics
Batch Communications
Customer History
Alerts/Notifications
Feedback Management
Customer Experience Software 17 selected features Open category ↗ ⌄
Surveys & Feedback
Dashboard
Data Visualization
Text Analysis
Reporting/Analytics
Customer Segmentation
Negative Feedback Management
Engagement Tracking
Real-Time Notifications
Knowledge Management
Customizable Templates
Customizable Fields
Survey/Poll Management
Feedback Management
Customizable Forms
Multi-Channel Data Collection
NPS Survey Structure
Payment Processing Software 19 selected features Open category ↗ ⌄
Electronic Signature
Billing & Invoicing
In-Person Payments
Recurring/Subscription Billing
Payment Fraud Prevention
Payment Processing
Data Security
Electronic Payments
Multiple Payment Options
Payment Processing Services Integration
Point of Sale (POS)
Online Payments
Reporting/Analytics
Debit/Credit Card Processing
ACH Payment Processing
Mobile Payments
PCI Compliance
Third-Party Integrations
Multi-Currency
Review Management Software 9 selected features Open category ↗ ⌄
Social Sharing
Review Notification
Campaign Management
Review Monitoring
Sentiment Analysis
Negative Feedback Management
Dashboard
Review Request
Response Management
Pricing Information
Kenect Pricing
Pricing type, currency, trial availability, payment frequency, destination links, and package-level starting prices.
Basic
$1
Per User
Prices shown are profile information and may not include taxes, regional differences, introductory terms, usage limits, or add-ons. Confirm current plans on the vendor website.
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Frequently Asked Questions
Kenect FAQs
Answers generated from approved profile information, selected options, packages, integrations, support, training, deployment, and devices.
Kenect is a comprehensive customer communications management software designed to help businesses enhance engagement and streamline communication with their customers. The platform provides tools for managing messaging across various channels, including SMS, email, and web chat, ensuring that businesses can connect with their customers effectively. Kenect allows users to automate communication workflows, send appointment reminders, collect customer feedback, and handle inquiries, all from a single interface. The software supports personalized messaging, enabling organizations to tailor their communications to meet individual customer needs and preferences. With robust analytics and reporting capabilities, Kenect provides insights into customer interactions, response times, and overall engagement, helping businesses optimize their communication strategies. Ideal for service-based industries such as healthcare, retail, and hospitality, Kenect delivers a reliable solution that enhances customer relationships and drives satisfaction.
- No, Kenect does not offer a free version.
- Yes, Kenect offers a free trial.
- No, Credit Card details are not required for the Kenect trial.
-
Kenect offers the following pricing plans & packages:
Basic
$1 Per User
- No, Kenect does not offer an API.
-
Kenect offers support with the following options:
- Phone
-
Kenect supports the following languages:
- English
-
Following are the typical users of the Kenect:
- Self-Employed , Small-Business , Midsize-Business
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Kenect supports the following deployment:
- Cloud Hosted
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Kenect supports the following devices and operating systems:
- Web-Based , iPhone , Android
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Product Comparisons
Kenect Comparisons
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