TRACX

Claim Profile

Explore product information, features, pricing, and buyer feedback.

No approved reviews yet. Be the first to review
Visit Website Write a Review
Decision Snapshot

TRACX Evaluation Snapshot

Review the most important product facts, official access information, and SoftwareWorld’s page-level trust standards in one place.

User RatingNot rated yet
Starting Price£28 / month
Free TrialAvailable
Free VersionYes
APINot available
DeploymentCloud Hosted
HeadquartersUnited Kingdom
Buyer Contribution

Your TRACX experience can help other buyers

Used TRACX? Share an honest review about usability, features, support, and overall experience. Your feedback can help other buyers evaluate the product with greater confidence.

Reviews are published after SoftwareWorld moderation.

Write a Review
Trust & Transparency

Why Buyers Can Trust This Page

Structured Product Information

Consistent buyer-focused fields make software profiles easier to evaluate.

Clear Sponsored Disclosure

Paid placements are labeled and separated from product facts and reviews.

Editorial Independence

Sponsored participation does not influence SoftwareWorld's editorial assessment.

Data Transparency

Pricing and availability can change, so current details should be confirmed with the vendor.

Product Overview

TRACX Overview

Product description, media, company details, support, training, deployment, customer size, languages, and industries.

About TRACX

TRACX is a customer experience software designed to help businesses manage and improve their customer interactions. The platform provides tools for collecting customer feedback, analyzing sentiment, and identifying trends in customer behavior. TRACX allows businesses to track customer journeys across various touchpoints, such as websites, social media, and customer service interactions. The software includes features for segmenting customer data, measuring customer satisfaction, and identifying areas for improvement. With its advanced analytics and reporting tools, TRACX helps businesses make data-driven decisions to enhance the overall customer experience. Whether for small businesses or large enterprises, TRACX helps organizations build stronger relationships with their customers and improve satisfaction and loyalty.
Company Chase Interaction
Founded NA
Headquarters United Kingdom
Employees NA

Support

Email Phone Chat

Training

Live Online

Licensing & Deployment

Proprietary Cloud Hosted Web-Based

Typical Customers

Self-Employed Small-Business Midsize-Business
Languages Supported 1 language available
English
Industries Served 3 industries available
Advertising & Marketing Financial Services Information Technology & Services
Category-Based Capabilities

TRACX Features

Each category combines the selected software category, its category-specific description, and the features assigned to that category.

Customer Satisfaction Software 23 selected features Open category ↗
Trend Analysis Survey/Poll Management Data Visualization Reporting/Analytics Chat/Messaging CRM Feedback Management Customer Segmentation Customer Database SMS Messaging Visual Analytics Email Management Engagement Tracking Multi-Channel Communication Complaint Monitoring Customer Experience Management Sentiment Analysis Performance Metrics Social Media Integration Customer Journey Mapping NPS Survey CES Survey CSAT Survey
Customer Experience Software 17 selected features Open category ↗
Surveys & Feedback Dashboard Data Visualization Text Analysis Reporting/Analytics Customer Segmentation Negative Feedback Management Engagement Tracking Real-Time Notifications Knowledge Management Customizable Templates Customizable Fields Survey/Poll Management Feedback Management Customizable Forms Multi-Channel Data Collection NPS Survey Structure
NPS Software 12 selected features Open category ↗
Text Fields Anonymous Feedback NPS of Customers Negative Feedback Management Third-Party Integrations Pulse Surveys Multi-Channel Distribution Text Analysis NPS of Employees Segmentation Mobile Survey Multi-Language
Pricing Information

TRACX Pricing

Pricing type, currency, trial availability, payment frequency, destination links, and package-level starting prices.

Pricing Type Contact Vendor
Preferred Currency GBP (£)
Free Trial Available
Free Version Yes
Payment Frequency Monthly Subscription
Basic
£28 Per Month

Prices shown are profile information and may not include taxes, regional differences, introductory terms, usage limits, or add-ons. Confirm current plans on the vendor website.

Alternative Products

Top TRACX Alternatives

Explore leading products commonly evaluated alongside TRACX.

View All TRACX Alternatives ↗
Frequently Asked Questions

TRACX FAQs

Answers generated from approved profile information, selected options, packages, integrations, support, training, deployment, and devices.

TRACX is a customer experience software designed to help businesses manage and improve their customer interactions. The platform provides tools for collecting customer feedback, analyzing sentiment, and identifying trends in customer behavior. TRACX allows businesses to track customer journeys across various touchpoints, such as websites, social media, and customer service interactions. The software includes features for segmenting customer data, measuring customer satisfaction, and identifying areas for improvement. With its advanced analytics and reporting tools, TRACX helps businesses make data-driven decisions to enhance the overall customer experience. Whether for small businesses or large enterprises, TRACX helps organizations build stronger relationships with their customers and improve satisfaction and loyalty.

  • Yes, TRACX offers a free version.

  • Yes, TRACX offers a free trial.

  • No, Credit Card details are not required for the TRACX trial.

  • TRACX offers the following pricing plans & packages:

    Basic

    £28 Per Month

  • TRACX supports the following payment frequencies:

    • Monthly Subscription

  • No, TRACX does not offer an API.

  • TRACX offers support with the following options:
    • Email , Phone , Chat

  • TRACX offers training with the following options:
    • Live Online

  • TRACX supports the following languages:
    • English

  • Following are the typical users of the TRACX:
    • Self-Employed , Small-Business , Midsize-Business

  • TRACX supports the following deployment:
    • Cloud Hosted

  • TRACX supports the following devices and operating systems:
    • Web-Based
Are you an authorized TRACX representative?

Claim this profile with an official business email to request management access. Public product information and approved reviews remain available before the profile is claimed.

Write a Review Visit Website ↗
Get Expert Help