Guest Suite

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Guest Suite Evaluation Snapshot

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User RatingNot rated yet
Starting PricePer User
Free TrialAvailable
Free VersionNo
APINot specified
DeploymentCloud Hosted
HeadquartersFrance
✎
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Product Overview

Guest Suite Overview

Product description, media, company details, support, training, deployment, customer size, languages, and industries.

About Guest Suite

Guest Suite is an innovative review management software designed to help businesses in the hospitality industry monitor and respond to customer feedback. The platform consolidates reviews from various sources, including Google, TripAdvisor, and social media, in one easy-to-navigate dashboard. Guest Suite allows businesses to track their online reputation, respond to guest reviews in real-time, and gather insights from customer feedback to improve service quality. The software also includes sentiment analysis tools that help businesses identify trends and areas for improvement. Additionally, Guest Suite provides reporting features, enabling users to track review performance over time. This software is essential for businesses looking to improve customer satisfaction, maintain a positive online reputation, and drive more bookings through enhanced guest engagement.
Company Guest Suite
Founded NA
Headquarters France
Employees NA

Support

Email Phone Chat

Training

Live Online Webinar

Licensing & Deployment

Proprietary Cloud Hosted Web-Based

Typical Customers

Self-Employed Small-Business Midsize-Business
Languages Supported 1 language available
English
Industries Served 2 industries available
Consumer Goods Professional Training
Category-Based Capabilities

Guest Suite Features

Each category combines the selected software category, its category-specific description, and the features assigned to that category.

Reputation Management Software 27 selected features Open category ↗ ⌄
Sentiment Analysis Campaign Management Visual Analytics Review Generation Keyword Tracking Widgets Real Time Notifications Engagement Tracking Review Monitoring SEO Management Response Management Social Media Integration Content Management SMS Messaging Brand Tracking Surveys & Feedback Campaign Analytics Multi-Location Review Request Review Notification Customer Experience Management Review Display Review Sharing Hashtag Tracking Post Scheduling Complaint Management Social Media Monitoring
Campaign Management Software 27 selected features Open category ↗ ⌄
Lead Management Activity Dashboard Campaign Management Data Import/Export Campaign Segmentation Contact Database Campaign Planning Multi-Channel Marketing Channel Management Reporting & Statistics Lead Capture Campaign Scheduling Drip Campaigns Lead Generation Engagement Tracking Conversion Rate Optimization Visual Analytics Click Tracking Auto-Responders Template Management Customer Segmentation Multi-Campaign Campaign Analytics Social Media Integration Email Marketing AB Testing Content Management
Customer Engagement Software 22 selected features Open category ↗ ⌄
Churn Management Engagement Tracking Email Management Social Media Integration CRM Multi-Language Real Time Analytics Campaign Management Content Management Event Triggered Actions Feedback Management Multi-Channel Communication Customer Database Surveys & Feedback Customer Experience Management Communication Management Live Chat Customer Segmentation Visual Analytics Customer History Customer Portal Sentiment Analysis
Customer Satisfaction Software 23 selected features Open category ↗ ⌄
Trend Analysis Survey/Poll Management Data Visualization Reporting/Analytics Chat/Messaging CRM Feedback Management Customer Segmentation Customer Database SMS Messaging Visual Analytics Email Management Engagement Tracking Multi-Channel Communication Complaint Monitoring Customer Experience Management Sentiment Analysis Performance Metrics Social Media Integration Customer Journey Mapping NPS Survey CES Survey CSAT Survey
Brand Management Software 22 selected features Open category ↗ ⌄
Change Management Fulfillment Distribution Collaboration Tools Visual Analytics Commenting/Notes Image Editing Campaign Management Metadata Management Digital Asset Management Customizable Branding Version Control Search/Filter Approval Process Control Template Management Artwork Management Content Library Document Storage Content Management Social Media Integration Brand Guidelines Image Library File Management
Business Dashboard Software 20 selected features Open category ↗ ⌄
Scorecards Data Connectors KPI Monitoring Alerts/Notifications Public Dashboards Data Visualization Private Dashboards Customizable Reports Forecasting Reporting/Analytics Performance Metrics Collaboration Tools Widgets Dashboard Creation Data Synchronization Single Page View Trend Analysis Functions/Calculations Multiple Data Sources Predictive Analytics
Customer Experience Software 17 selected features Open category ↗ ⌄
Surveys & Feedback Dashboard Data Visualization Text Analysis Reporting/Analytics Customer Segmentation Negative Feedback Management Engagement Tracking Real-Time Notifications Knowledge Management Customizable Templates Customizable Fields Survey/Poll Management Feedback Management Customizable Forms Multi-Channel Data Collection NPS Survey Structure
Review Management Software 9 selected features Open category ↗ ⌄
Social Sharing Review Notification Campaign Management Review Monitoring Sentiment Analysis Negative Feedback Management Dashboard Review Request Response Management
Visual Search Software 12 selected features Open category ↗ ⌄
Cataloging/Categorization Reverse Image Search Product Recommendations Video Search Image Tagging Intellectual Property Protection Barcode Recognition Mobile App Optical Character Recognition Search/Filter Customer Activity Tracking Product Search
Pricing Information

Guest Suite Pricing

Pricing type, currency, trial availability, payment frequency, destination links, and package-level starting prices.

Pricing Type Per User
Preferred Currency EUR (€)
Free Trial Available
Free Version NA
Payment Frequency Annual Subscription
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Frequently Asked Questions

Guest Suite FAQs

Answers generated from approved profile information, selected options, packages, integrations, support, training, deployment, and devices.

Guest Suite is an innovative review management software designed to help businesses in the hospitality industry monitor and respond to customer feedback. The platform consolidates reviews from various sources, including Google, TripAdvisor, and social media, in one easy-to-navigate dashboard. Guest Suite allows businesses to track their online reputation, respond to guest reviews in real-time, and gather insights from customer feedback to improve service quality. The software also includes sentiment analysis tools that help businesses identify trends and areas for improvement. Additionally, Guest Suite provides reporting features, enabling users to track review performance over time. This software is essential for businesses looking to improve customer satisfaction, maintain a positive online reputation, and drive more bookings through enhanced guest engagement.

  • No, Guest Suite does not offer a free version.

  • Yes, Guest Suite offers a free trial.

  • No, Credit Card details are not required for the Guest Suite trial.

  • Guest Suite supports the following payment frequencies:

    • Annual Subscription

  • No, Guest Suite does not offer an API.

  • Guest Suite offers support with the following options:
    • Email , Phone , Chat

  • Guest Suite offers training with the following options:
    • Live Online , Webinar

  • Guest Suite supports the following languages:
    • English

  • Following are the typical users of the Guest Suite:
    • Self-Employed , Small-Business , Midsize-Business

  • Guest Suite supports the following deployment:
    • Cloud Hosted

  • Guest Suite supports the following devices and operating systems:
    • Web-Based
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