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Best Customer Satisfaction Software - Page 4

Customer satisfaction software are online solutions that help businesses to make healthy relationships with their customers. It also assists businesses in targeting audiences that will buy from them and continue to buy from them. For that to happen, it is necessary to initially satisfy customers' needs with the right product, ensuring their return for more. The tool allows employees to discuss new ideas collaboratively so that companies can provide customers with quality-based products. What's more, the solutions offer a robust survey tool to know customers' likes and dislikes. It enables companies to know customers' behavior and attitudes toward business products and services. The solutions can also pinpoint the types of customers businesses are targeting and the audience they require. Eventually, it becomes easier for them to know what they're doing wrong and what needs to be optimized. Our talented research team has analyzed the solutions based on various criteria and hand-picked the best customer satisfaction softwares. Let's have a look at the list.

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★★★★★4.7 average rating from 301 reviews
Last Updated: October 09, 2026
Category Leaders

Top 10 Customer Satisfaction Software

Explore the ten category leaders by rank, product, and starting price. Hover over any product to see its USP.

1st Pipedrive $14 Per month Sponsored USPStreamline your sales process with Pipedrive's intuitive CRM platform 2nd SurveyMonkey ₹17.16 Per month USPEffortlessly gather insights with user-friendly survey tools 3rd Zendesk Suite $55 Per month Sponsored USPStreamline customer support with Zendesk's all-in-one solution 4th Jotform $34 Per month USPEffortlessly create forms and collect data with Jotform 5th Typeform $25 Per month USPCreate engaging forms effortlessly with Typeform's intuitive design 6th Nicereply $59 Per month USPReal Time Satisfaction Metrics Embedded In Workflows 7th Zoho Survey ₹416 Per month USPEffortlessly create insightful surveys for smarter decision-making 8th Survicate $299 Per month USPBoost customer insights with effortless survey solutions 9th SurveySparrow Contact Vendor USPEngage effortlessly with dynamic and conversational surveys 10th Birdeye Contact Vendor USPTransform customer experiences with real-time feedback insights
Complete Product Directory

List of Best Customer Satisfaction Software - Page 4

Continue with products 76–100. Review each product’s overview, then open available tabs for buyer fit, use cases, features, integrations, pros and cons, and pricing.

Customer Satisfaction Software Products 76–100

Use search, filters, and available product tabs to evaluate the next 25 listings in this category.

25 products shown
#76

Freshdesk

🏆 SW Recommended

Delight your customers with omnichannel support solutions that drive meaningful conversations across channels.

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Overview

Freshdesk is a cloud-based customer service software offering a suite of tools to streamline support processes. It features a multi-channel ticketing system, allowing teams to manage conversations from email, chat, phone, and social media in one place. The software includes autom...

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Free Trial14 Days Starting Price₹999 Per month HeadquartersUnited States
#77

monday CRM

🏆 SW Recommended

Made for work, designed to love

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Overview

monday CRM is a highly customizable customer relationship management (CRM) software designed to help businesses manage their sales processes, customer interactions, and workflows in one platform. This intuitive solution empowers teams to track leads, manage contacts, schedule fol...

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Free TrialAvailable Starting Price$9 Per month HeadquartersIsrael
#78

QuestionPro CX

Best Customer Experience Management Software

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Overview

QuestionPro CX is a software that helps businesses understand and improve customer experiences. It enables the creation of surveys to gather feedback. These surveys can be shared through email, social media, and other channels. The tool provides analysis of survey responses, high...

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Free Trial7 Days Starting Price$99 Per month HeadquartersUnited States
#79

RingCentral Engage Digital

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RingCentral Engage Digital is a comprehensive customer engagement software that enables businesses to communicate with their customers across multiple channels, including web chat, social media, email, and SMS. This platform is designed to enhance the customer experience by provi...

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Free TrialNA Starting PriceContact Vendor HeadquartersUnited States
#80

ManageEngine SupportCenter Plus

Step up your customer support game with SupportCenter Plus Say goodbye to support-related woes

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Overview

ManageEngine SupportCenter Plus is a comprehensive IT help desk software that streamlines IT support and service management for businesses of all sizes. The platform helps IT teams resolve technical issues efficiently by offering ticketing, incident tracking, and knowledge base f...

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Free TrialAvailable Starting PriceContact Vendor HeadquartersUnited States
#81

Intercom

🏆 SW Recommended

The only AI customer service solution you need

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Overview

Most customer messaging tools pick a lane, they're either good at support or good at marketing, rarely both. Intercom tries to close that gap. It's built around live chat, but underneath that is a full customer communication platform that handles support conversations, product up...

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Free Trial14 Days Starting Price$39 Per month HeadquartersUnited States
#82

123FormBuilder

🏆 SW Recommended
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Overview

123FormBuilder is a versatile survey software that enables users to create custom online forms and surveys effortlessly. With its intuitive drag-and-drop interface, businesses can design professional-looking forms without any coding knowledge. The platform offers a wide range of...

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Free TrialNA Starting Price$37 Per month HeadquartersRomania
#83

Avaya UCaaS

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Overview

Avaya UCaaS is a cloud-based call center software designed to provide businesses with a unified communication solution for managing customer interactions. The platform integrates voice, video, messaging, and collaboration tools, enabling call center agents to deliver seamless and...

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Free TrialNA Starting PriceContact Vendor HeadquartersUnited States
#84

Medallia Experience Cloud

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Medallia Experience Cloud is an advanced survey software designed to gather, analyze, and act on customer feedback efficiently. This platform provides tools for creating custom surveys, enabling organizations to capture valuable insights from their target audience. Users can dist...

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Free TrialNA Starting PriceContact Vendor HeadquartersUnited States
#85

Medallia Agent Connect

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Medallia Agent Connect is a sophisticated customer satisfaction software designed to enhance the quality of customer interactions and improve overall service delivery. It offers a suite of tools for capturing customer feedback in real-time, analyzing sentiment, and identifying ar...

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Free TrialNA Starting Price$39 Per month HeadquartersUnited States
#86

Truecaller for Business

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Truecaller for Business is a customer satisfaction software that helps businesses enhance communication with customers by identifying calls, blocking spam, and improving customer service interactions. The platform enables businesses to personalize their caller ID, ensuring that c...

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Free TrialNA Starting Price$205 Per month HeadquartersSweden
#87

Medallia Customer Experience

Capture and analyze all interactions to predict behavior and personalize every experience.

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Overview

Medallia Customer Experience is a comprehensive platform designed for gathering and analyzing customer feedback. It enables businesses to collect data from multiple sources, like surveys, social media, and direct customer interactions. The platform offers real-time analytics to u...

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Free TrialNA Starting PriceContact Vendor HeadquartersUnited States
#88

Verint Experience Management

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Overview

Verint Experience Management is a comprehensive survey software designed to help organizations gather feedback, analyze customer sentiment, and improve customer experiences. The platform provides tools for creating and distributing surveys, collecting responses, and generating re...

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Free TrialNA Starting PriceContact Vendor HeadquartersUnited States
#89

Feefo

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Overview

Feefo is a robust review management software that enables businesses to collect, analyze, and respond to customer feedback effectively. Trusted by brands across industries, Feefo uses verified customer reviews to ensure authenticity, helping businesses build trust and improve cus...

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Free TrialAvailable Starting PriceContact Vendor HeadquartersUnited Kingdom
#90

MindTouch

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Overview

MindTouch is a leading knowledge management software designed to help organizations create, manage, and distribute knowledge effectively. This platform provides tools for building comprehensive knowledge bases, enabling users to centralize information and make it easily accessibl...

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Free TrialAvailable Starting Price$100000 Per user HeadquartersUnited States
#91

Pega Customer Decision Hub

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Overview

Pega Customer Decision Hub is a powerful customer engagement software designed to personalize interactions and optimize customer experiences. Leveraging AI-driven insights, the platform enables businesses to anticipate customer needs and offer relevant recommendations across chan...

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Free TrialAvailable Starting PriceContact Vendor HeadquartersUnited States
#92

Centercode

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Overview

Centercode is a robust user testing software that helps companies collect valuable feedback on their products and services during the development phase. By engaging a group of real users, Centercode facilitates controlled testing of new features, products, or updates, ensuring th...

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Free TrialNA Starting PriceContact Vendor HeadquartersUnited States
#93

Confirmit

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Overview

Confirmit is a powerful survey software designed to help organizations collect and analyze feedback from customers and employees. With features such as customizable survey templates, data visualization, and real-time reporting, Confirmit streamlines the survey process and provide...

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Free TrialNA Starting PriceContact Vendor HeadquartersNorway
#94

Treasure Data Suite

🏆 SW Recommended
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Overview

Treasure Data Suite is an advanced customer data platform (CDP) that enables organizations to unify and analyze customer data from multiple sources. This platform collects, stores, and processes large volumes of data, providing businesses with a holistic view of their customer in...

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Free TrialNA Starting PriceContact Vendor HeadquartersUnited States
#95

Dynata Insights Platform

🏆 SW Recommended
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Dynata Insights Platform is a robust survey software that empowers businesses to gather valuable consumer insights efficiently. This platform provides a comprehensive suite of tools for designing, distributing, and analyzing surveys across various demographics and markets. With D...

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Free TrialNA Starting PriceContact Vendor HeadquartersUnited States
#96

GetFeedback

Excel at customer experience in a world of change

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GetFeedback is an online survey tool primarily focused on customer experience and feedback. It allows businesses to create and send surveys that are visually appealing and mobile-responsive. This tool offers various question types, including Net Promoter Score (NPS), Customer Sat...

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Free TrialAvailable Starting PriceContact Vendor HeadquartersUnited States
#97

Questback

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Questback is a versatile customer experience software focused on helping businesses understand and improve customer satisfaction. With robust survey tools, Questback enables companies to gather feedback across multiple touchpoints, analyze trends, and make informed decisions to e...

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Free TrialAvailable Starting Price€2500 Per year HeadquartersNorway
#98

Shopper Approved

Ecommerce growth tools by Shopper Approved

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Shopper Approved is a versatile software developed to amplify customer voices and enhance e-commerce experiences. Its standout feature is the collection and display of verified customer reviews, ratings, and testimonials, which greatly boost consumer trust and credibility for onl...

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Free TrialNA Starting Price$119 Per month HeadquartersUnited States
#99

Shiji ReviewPro Guest Surveys

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Shiji ReviewPro Guest Surveys is a customer satisfaction software specifically designed for the hospitality industry. The platform enables hotels, resorts, and other hospitality businesses to collect valuable guest feedback through surveys, reviews, and ratings. By using Shiji Re...

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Free TrialNA Starting PriceContact Vendor HeadquartersUnited States
#100

Shiji ReviewPro Guest Experience Platform

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Shiji ReviewPro Guest Experience Platform is a survey software solution designed to help businesses in the hospitality industry collect and analyze customer feedback to enhance guest experiences. The platform allows businesses to send customized surveys to guests before, during,...

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Free TrialNA Starting PriceContact Vendor HeadquartersUnited States

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