MindTouch

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User RatingNot rated yet
Starting Price$100000 / user
Free TrialAvailable
Free VersionNo
APINot specified
DeploymentCloud Hosted
HeadquartersUnited States
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Product Overview

MindTouch Overview

Product description, media, company details, support, training, deployment, customer size, languages, and industries.

About MindTouch

MindTouch is a leading knowledge management software designed to help organizations create, manage, and distribute knowledge effectively. This platform provides tools for building comprehensive knowledge bases, enabling users to centralize information and make it easily accessible to employees and customers. MindTouch features a user-friendly interface that allows for the creation of articles, FAQs, and guides, ensuring that content is well-organized and searchable. The software also includes analytics tools that track content usage and performance, helping organizations identify knowledge gaps and improve information quality. Additionally, MindTouch supports integration with other platforms, facilitating seamless knowledge sharing across systems. By leveraging MindTouch, organizations can enhance their knowledge management practices, improve employee productivity, and provide better customer support.
Company MindTouch
Founded 2005
Headquarters United States
Employees NA

Support

24x7 Support Email Phone Chat Knowledge Base FAQs/Forum

Training

In-person Live Online Webinar Documentation Videos

Licensing & Deployment

Proprietary Cloud Hosted Web-Based

Typical Customers

Self-Employed Small-Business Midsize-Business
Languages Supported 1 language available
English
Industries Served 1 industry available
Computer Software
Category-Based Capabilities

MindTouch Features

Each category combines the selected software category, its category-specific description, and the features assigned to that category.

Knowledge Management Software 26 selected features Open category ↗
Cataloging/Categorization Knowledge Base Management Single Sign On Communication Management SSL Security Text Editing Activity Tracking Social Media Integration Access Controls/Permissions Decision Support Document Management Collaboration Tools Drag & Drop Live Chat Surveys & Feedback Self Service Portal Alerts/Notifications Full Text Search Commenting/Notes Discussions/Forums Tagging Widgets Content Management Content Library Multi-Language Calendar Management
Customer Service Software 25 selected features Open category ↗
Performance Metrics Appointment Management Real Time Notifications Customer Segmentation Employee Management Queue Management Virtual Assistant Customer History Call Routing SMS Messaging Email Management Voice Mail Call Center Management Knowledge Base Management Multi-Channel Communication Live Chat Activity Tracking Self Service Portal Alerts/Escalation Auto-Responders Support Ticket Management Engagement Tracking Surveys & Feedback Social Media Integration Contact Management
Customer Satisfaction Software 23 selected features Open category ↗
Trend Analysis Survey/Poll Management Data Visualization Reporting/Analytics Chat/Messaging CRM Feedback Management Customer Segmentation Customer Database SMS Messaging Visual Analytics Email Management Engagement Tracking Multi-Channel Communication Complaint Monitoring Customer Experience Management Sentiment Analysis Performance Metrics Social Media Integration Customer Journey Mapping NPS Survey CES Survey CSAT Survey
Knowledge Base Software 16 selected features Open category ↗
Full Text Search Self Service Portal SEO Management Customizable Branding Feedback Management Reporting/Analytics Rich Text Editor Cataloging/Categorization Multi-Language Customizable Templates Collaboration Tools User Management Drag & Drop Editor Mobile Interface WYSIWYG Editor Knowledge Management
Publishing and Subscriptions Software 11 selected features Open category ↗
Layout & Design Customizable Branding Collaboration Tools Cataloging/Categorization Campaign Management Subscription Management Circulation Management Reporting & Statistics Image Editing Advertising Management SEO Management
Pricing Information

MindTouch Pricing

Pricing type, currency, trial availability, payment frequency, destination links, and package-level starting prices.

Pricing Type Per User
Preferred Currency USD ($)
Free Trial Available
Free Version NA
Payment Frequency Annual Subscription
Basic
$100000 Per User

Prices shown are profile information and may not include taxes, regional differences, introductory terms, usage limits, or add-ons. Confirm current plans on the vendor website.

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Frequently Asked Questions

MindTouch FAQs

Answers generated from approved profile information, selected options, packages, integrations, support, training, deployment, and devices.

MindTouch is a leading knowledge management software designed to help organizations create, manage, and distribute knowledge effectively. This platform provides tools for building comprehensive knowledge bases, enabling users to centralize information and make it easily accessible to employees and customers. MindTouch features a user-friendly interface that allows for the creation of articles, FAQs, and guides, ensuring that content is well-organized and searchable. The software also includes analytics tools that track content usage and performance, helping organizations identify knowledge gaps and improve information quality. Additionally, MindTouch supports integration with other platforms, facilitating seamless knowledge sharing across systems. By leveraging MindTouch, organizations can enhance their knowledge management practices, improve employee productivity, and provide better customer support.

  • No, MindTouch does not offer a free version.

  • Yes, MindTouch offers a free trial.

  • No, Credit Card details are not required for the MindTouch trial.

  • MindTouch offers the following pricing plans & packages:

    Basic

    $100000 Per User

  • MindTouch supports the following payment frequencies:

    • Annual Subscription

  • No, MindTouch does not offer an API.

  • MindTouch offers support with the following options:
    • 24x7 Support , Email , Phone , Chat , Knowledge Base , FAQs/Forum

  • MindTouch offers training with the following options:
    • In-person , Live Online , Webinar , Documentation , Videos

  • MindTouch supports the following languages:
    • English

  • Following are the typical users of the MindTouch:
    • Self-Employed , Small-Business , Midsize-Business

  • MindTouch supports the following deployment:
    • Cloud Hosted

  • MindTouch supports the following devices and operating systems:
    • Web-Based
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