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IT Glue Evaluation Snapshot
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Product Overview
IT Glue Overview
Product description, media, company details, support, training, deployment, customer size, languages, and industries.
Support
Training
Licensing & Deployment
Typical Customers
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Category-Based Capabilities
IT Glue Features
Each category combines the selected software category, its category-specific description, and the features assigned to that category.
Document Management Software 27 selected features Open category ↗ ⌄
Electronic Signature
Version Control
Search/Filter
Approval Process Control
Document Capture
Commenting/Notes
Task Management
Collaboration Tools
File Sharing
Audit Trail
Compliance Tracking
Alerts/Notifications
Activity Tracking
File Recovery
Archiving & Retention
Offline Access
Document Generation
Drag & Drop
Secure Data Storage
Content Management
Document Storage
Forms Management
Email Management
Document Classification
Document Review
Tagging
Artificial Intelligence
Knowledge Management Software 26 selected features Open category ↗ ⌄
Cataloging/Categorization
Knowledge Base Management
Single Sign On
Communication Management
SSL Security
Text Editing
Activity Tracking
Social Media Integration
Access Controls/Permissions
Decision Support
Document Management
Collaboration Tools
Drag & Drop
Live Chat
Surveys & Feedback
Self Service Portal
Alerts/Notifications
Full Text Search
Commenting/Notes
Discussions/Forums
Tagging
Widgets
Content Management
Content Library
Multi-Language
Calendar Management
MSP Software 30 selected features Open category ↗ ⌄
IT Glue is a leading MSP documentation platform built to centralize and standardize critical IT knowledge. Powered by AI-driven automation, it helps MSPs eliminate information sprawl, streamline workflows, and improve efficiency. Backed by enterprise-grade security and SOC 2 Type II compliance, it ensures secure, reliable documentation for consistent service delivery.
Help Desk Management
Event Logs
CRM
Activity Tracking
Server Monitoring
Issue Management
Self Service Portal
Billing & Invoicing
Configuration Management
Dashboard
Compliance Management
Real Time Updates
Project Management
Patch Management
SLA Management
Remote Monitoring & Management
Backup and Recovery
Inventory Management
Support Ticket Management
Incident Management
Maintenance Scheduling
Policy Management
Anti Virus
IT Asset Tracking
Task Management
Real Time Analytics
Performance Metrics
Active Directory Integration
Contract/License Management
Artificial Intelligence
ITSM Software 30 selected features Open category ↗ ⌄
Service Catalog
Alerts/Escalation
Multi-Channel Communication
Configuration Management
Inventory Management
Approval Process Control
Contract/License Management
Asset Tracking
Prioritization
Activity Tracking
Change Management
Knowledge Base Management
Self Service Portal
Incident Management
Alerts/Notifications
Chat/Messaging
Project Management
SLA Management
Access Controls/Permissions
Problem Management
Availability Management
Support Ticket Management
Surveys & Feedback
Help Desk Management
Capacity Management
Release Management
Asset Lifecycle Management
Task Management
Audit Trail
Remote Access & Monitoring
IT Management Software 30 selected features Open category ↗ ⌄
Change Management
SLA Management
Activity Tracking
Knowledge Management
Dashboard
Audit Management
Self Service Portal
Patch Management
Capacity Management
Configuration Management
License Management
Alerts/Notifications
Inventory Management
Compliance Management
Remote Access/Control
Server Monitoring
Event Logs
Task Management
Incident Management
SSL Security
Audit Trail
Access Controls/Permissions
Ticket Management
Maintenance Scheduling
Chat/Messaging
Issue Auditing
IT Asset Tracking
IT Risk Management
Network Security
Artificial Intelligence
Fixed Asset Management Software 23 selected features Open category ↗ ⌄
Compliance Management
Audit Management
Real Time Data
Inventory Tracking
Alerts/Notifications
Depreciation Management
Document Management
Equipment Maintenance
Contract/License Management
Purchase Order Management
Asset Accounting
Asset Lifecycle Management
Task Management
Disposal Management
Asset Tracking
Multi-Location
Barcoding/RFID
Work Order Management
Location Tracking
Maintenance Scheduling
Cost Tracking
Inventory Management
Artificial Intelligence
Digital Asset Management Software 15 selected features Open category ↗ ⌄
Customizable Branding
Reporting/Analytics
Document Management
Version Control
Search/Filter
Workflow Management
Asset Categorization
API
File Management
Access Controls/Permissions
Mobile App
Tagging
Metadata Management
Content Management
Artificial Intelligence
Document Control Software 5 selected features Open category ↗ ⌄
Compliance Management
Electronic Signature
Change Management
Archiving & Retention
Version Control
IT Asset Management Software 17 selected features Open category ↗ ⌄
Contract/License Management
Compliance Tracking
Cost Tracking
Procurement Management
Supplier Management
Configuration Management
Asset Tracking
Maintenance Management
Reporting/Analytics
Audit Management
Inventory Management
Change Management
Requisition Management
Support Ticket Management
Barcode/Ticket Scanning
Alerts/Notifications
Artificial Intelligence
IT Documentation Software 13 selected features Open category ↗ ⌄
Process/Workflow Automation
Documentation Management
Search/Filter
Knowledge Base Management
Templates
Credential Management
IT Asset Tracking
IT Asset Management
Access Controls/Permissions
Drag & Drop
Change Tracking
Relationship Mapping
Checklists
Knowledge Base Software 17 selected features Open category ↗ ⌄
Full Text Search
Self Service Portal
SEO Management
Customizable Branding
Feedback Management
Reporting/Analytics
Rich Text Editor
Cataloging/Categorization
Multi-Language
Customizable Templates
Collaboration Tools
User Management
Drag & Drop Editor
Mobile Interface
WYSIWYG Editor
Knowledge Management
Artificial Intelligence
Password Management Software 7 selected features Open category ↗ ⌄
User Management
Credential Management
Password Generator
Password Synchronization
Single Sign On
Multi-Factor Authentication
Artificial Intelligence
Vendor Management Software 18 selected features Open category ↗ ⌄
Project Management
Self Service Portal
Onboarding
Risk Assessment
Document Management
Audit Management
Approval Process Control
Compliance Management
Performance Metrics
Contract/License Management
Invoice Processing
Transaction History
Sourcing Management
Reporting & Statistics
Offboarding
Vendor Payment
Procurement Management
Artificial Intelligence
Pricing Information
IT Glue Pricing
Pricing type, currency, trial availability, payment frequency, destination links, and package-level starting prices.
Basic
$29
Per Month
Prices shown are profile information and may not include taxes, regional differences, introductory terms, usage limits, or add-ons. Confirm current plans on the vendor website.
Verified User Feedback
Write a IT Glue Review ↗
IT Glue Reviews
Approved reviews submitted through verified Google or LinkedIn reviewer accounts.
Jordan D
Special Operations
My experience with IT Glue
My experience with IT Glue spans over 5 years and includes designing a new tenant and consolidating data from 13 acquisitions. The API is straightforward to work with overall, though documents are less flexible. A key consideration with customization is that M&A scenarios often result in multiple variations of the same core concepts.
Reviewed on April, 2025
Mike S
IT Manager
Reliable tool for IT Documentation
The platform works well as a central record for every customer. Being able to export customer-basis data adds real value. Integration with our PSA and other software in our tech stack has streamlined workflows, reduced errors, and saved time overall.
Reviewed on February, 2025
Alternative Products
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Frequently Asked Questions
IT Glue FAQs
Answers generated from approved profile information, selected options, packages, integrations, support, training, deployment, and devices.
IT Glue is a comprehensive IT documentation platform designed to supercharge your MSP (Managed Service Provider) operations. It acts as a centralized repository for storing critical information about your clients' networks, systems, and processes. With IT Glue, you can easily document passwords, configurations, and vendor relationships, ensuring that your team has quick and secure access to essential data when they need it. The platform's robust search and organization features make finding information a breeze, saving valuable time during troubleshooting or onboarding new clients. IT Glue also offers integration with popular tools like PSA and RMM systems for seamless workflow management. It's the ultimate solution for MSPs looking to enhance efficiency, boost client satisfaction, and maintain strong cybersecurity practices.
- No, IT Glue does not offer a free version.
- No, IT Glue does not offer any free trial.
-
IT Glue offers the following pricing plans & packages:
Basic
$29 Per Month
-
IT Glue supports the following payment frequencies:
- Monthly Payment
- Yes, IT Glue offers an API.
-
IT Glue offers support with the following options:
- Email , Phone , Chat , Knowledge Base
-
IT Glue offers training with the following options:
- Webinar , Documentation
-
IT Glue supports the following languages:
- English
-
Following are the typical users of the IT Glue:
- Self-Employed , Small-Business , Midsize-Business , Large-Enterprise-Business
-
IT Glue supports the following deployment:
- Cloud Hosted
-
IT Glue supports the following devices and operating systems:
- Web-Based , iPhone , Android
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