QuestionPro CX

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Best Customer Experience Management Software

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Decision Snapshot

QuestionPro CX Evaluation Snapshot

Review the most important product facts, official access information, and SoftwareWorld’s page-level trust standards in one place.

User RatingNot rated yet
Starting Price$99 / month
Free Trial7 Days
Free VersionYes
APIAvailable
DeploymentCloud Hosted
HeadquartersUnited States
✎
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Product Overview

QuestionPro CX Overview

Product description, media, company details, support, training, deployment, customer size, languages, and industries.

About QuestionPro CX

QuestionPro CX is a software that helps businesses understand and improve customer experiences. It enables the creation of surveys to gather feedback. These surveys can be shared through email, social media, and other channels. The tool provides analysis of survey responses, highlighting key trends and areas for improvement. It also allows businesses to track customer satisfaction over time using metrics like Net Promoter Score (NPS). QuestionPro CX offers the ability to customize surveys to align with a company's branding. Additionally, it supports integration with CRM systems, enhancing data management. The platform is designed to be user-friendly, making it accessible for businesses of all sizes interested in gaining deeper insights into their customer interactions.
Company Question Pro
Founded 2002
Headquarters United States
Employees 101-500

Support

24x7 Support Email Phone Chat Knowledge Base

Training

Webinar Documentation

Licensing & Deployment

Proprietary Cloud Hosted Web-Based iPhone Android

Typical Customers

Small-Business Midsize-Business Large-Enterprise-Business
Languages Supported 9 languages available
Arabic Chinese Danish Dutch English French Hebrew Japanese Portuguese
Industries Served 11 industries available
Automotive Education Management Events Services Financial Services Gaming Government Administration Hospital & Health Care Hospitality Information Technology & Services Leisure & Travel Sports
Category-Based Capabilities

QuestionPro CX Features

Each category combines the selected software category, its category-specific description, and the features assigned to that category.

Customer Satisfaction Software 23 selected features Open category ↗ ⌄
Trend Analysis Survey/Poll Management Data Visualization Reporting/Analytics Chat/Messaging CRM Feedback Management Customer Segmentation Customer Database SMS Messaging Visual Analytics Email Management Engagement Tracking Multi-Channel Communication Complaint Monitoring Customer Experience Management Sentiment Analysis Performance Metrics Social Media Integration Customer Journey Mapping NPS Survey CES Survey CSAT Survey
Pricing Information

QuestionPro CX Pricing

Pricing type, currency, trial availability, payment frequency, destination links, and package-level starting prices.

Pricing Type Per User
Preferred Currency USD ($)
Free Trial 7 Days
Free Version Yes
Payment Frequency Annual Subscription, Monthly Payment
ADVANCED
$99 Per Month

Prices shown are profile information and may not include taxes, regional differences, introductory terms, usage limits, or add-ons. Confirm current plans on the vendor website.

Frequently Asked Questions

QuestionPro CX FAQs

Answers generated from approved profile information, selected options, packages, integrations, support, training, deployment, and devices.

QuestionPro CX is a software that helps businesses understand and improve customer experiences. It enables the creation of surveys to gather feedback. These surveys can be shared through email, social media, and other channels. The tool provides analysis of survey responses, highlighting key trends and areas for improvement. It also allows businesses to track customer satisfaction over time using metrics like Net Promoter Score (NPS). QuestionPro CX offers the ability to customize surveys to align with a company's branding. Additionally, it supports integration with CRM systems, enhancing data management. The platform is designed to be user-friendly, making it accessible for businesses of all sizes interested in gaining deeper insights into their customer interactions.

  • Yes, QuestionPro CX offers a free version.

  • Yes, QuestionPro CX offers a free trial.

  • No, Credit Card details are not required for the QuestionPro CX trial.

  • QuestionPro CX offers the following pricing plans & packages:

    ADVANCED

    $99 Per Month

  • QuestionPro CX supports the following payment frequencies:

    • Annual Subscription , Monthly Payment

  • Yes, QuestionPro CX offers an API.

  • QuestionPro CX offers support with the following options:
    • 24x7 Support , Email , Phone , Chat , Knowledge Base

  • QuestionPro CX offers training with the following options:
    • Webinar , Documentation

  • QuestionPro CX supports the following languages:
    • Arabic , Chinese , Danish , Dutch , English , French , Hebrew , Japanese , Portuguese

  • Following are the typical users of the QuestionPro CX:
    • Small-Business , Midsize-Business , Large-Enterprise-Business

  • QuestionPro CX supports the following deployment:
    • Cloud Hosted

  • QuestionPro CX supports the following devices and operating systems:
    • Web-Based , iPhone , Android
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